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Ayudante/a de Recepción

Servicio al Cliente

15 mayo 2024•713 vistas

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The hotel host/ hostess serves as the main point of contact for all guests at Claude Hotels, as such, the ideal candidate should treat all guests as if they are his/ her own personal guests, to greet, show them the highest levels of hospitality and tend to all their needs and requests. Therefore, the host/ hostess must be friendly, welcoming, patient, helpful, presentable and knowledgeable. Their duties may include greeting guests as they come in, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk. Additionally, given the nature of our business, the host/hostess is expected to do a wide array of different tasks, which will include but not be limited to housekeeping tasks and food and beverage service. The hotel host/hostess must be trustworthy and able to work well with little direct supervision. The satisfaction and comfort of each guest is our top priority, and the hotel host’s/hostess’s attitude and behaviour should reflect that at all times.