15 Carrer del Duc, Ciutat Vella, 08002, Barcelona
Hotel / Restaurant & Bar • 51-250 Employees
Hiring on JOB TODAY since July, 2019
Kimpton Vividora Barcelona, located in the Gothic Quarter brings the boutique hotel concept created in the US by Kimpton in 1981, with 156 rooms and 3 outlets designed to provide the Kimpton experience to our guests.
What’s the job? As Front Office Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location. You'll report to the Front Office Supervisor. Your day-to-day: • Be the warm welcome that kicks off a memorable guest experience! • Support the Front Office Supervisors in all required tasks. • Acknowledge IHG Rewards Club and Kimpton Karma members and returning guests, in person or on the phone. • Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. • Handle cash and credit transactions. • Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. • Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns. • Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. • Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed. • Take pride in your appearance and place as a brand ambassador. • Always know what events and activities are on the day’s schedule. What we need from you: • Bachelor’s degree in hospitality or related field. • 2+ years’ experience working in Front Office department. • Must be fluent in local language and English, additional languages will be highly valuable. • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us: • Discounted international room rates. • Room for professional growth in one of the largest hospitality companies. • Training programmes and access to IHG’s training tool. • Uniform and laundry service. • Meals whilst on duty. • Cool work environment and lots of fun!
¿De qué trata el trabajo? Como cocinero, tu pasión por realizar presentaciones llamativas y sabrosas hará que la experiencia de nuestros huéspedes sea magnífica cada vez que visiten nuestros restaurantes. Reportarás al Jefe de Cocina. Tu día a día: • Llevar a cabo todas las elaboraciones de los platos siguiendo los estándares de presentación y elaboración marcados. • Asegurar que la cocina, así como las zonas de almacenamiento de alimentos y productos, están en perfecto estado de limpieza y orden. • Mantener controlado el stock de alimentos y productos necesarios para realizar todas las elaboraciones, reportando cuando sea necesaria la compra de nuevos productos. • Cumplir con toda la normativa de APPCC. • Colaborar con el departamento de restaurante para que el servicio sea fluido en todo momento. • Reportar cualquier incidencia relacionada con las zonas de almacenamiento y neveras al departamento de mantenimiento cuando sea necesario. ¿Qué esperamos de ti? • De 1 a 2 años de experiencia en hotel/restaurante gastronómico como cocinero. • Proactivo/a, positivo/a, energético/a, dinámico/a, empático/a, con capacidad de trabajo en equipo y pasión por el servicio. ¿Qué puedes esperar de nosotros? • Descuentos en alojamientos IHG a nivel mundial. • Programas de formación y acceso a nuestra plataforma IHG. • Manutención en turno. • Uniforme y servicio de lavanderia para el uniforme. • Entorno joven y muy dinámico!
What’s the job? As Food and Beverage Supervisor you will be responsible for supervising the team, ensuring the service is on point and solving any issue reported by the team. You'll report to the Food and Beverage Manager. Your day-to-day: • Support the Assistant Director of Food & Beverage and the Director of Food & Beverage in any required task. • Manage beverage control including inventory, bar pars, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns and food standards. • Implement agreed upon beverage policy and procedures throughout the property. • Train staff on liquor control policies and procedures. • Monitor adherence to all liquor control policies and procedures. • Ensure Bar team provides excellent service and continually strives to exceed expectations. • Ensure service and other standards according to SOPs are adhered to. • Ensure cash handling procedures are followed and all stock items are managed. • Ensure that the Bar team is continually trained in product knowledge, all menus and Hotel initiatives. • Oversee the preparation and presentation of beverages to meet set standards. • Oversee staff training and carry out on-the-job training where required. What we need from you: • Bachelor’s degree in hospitality or related field. • Some college and/or advanced training in food and beverage management valuable. • 2+ years’ experience working in Food and Beverage department as supervisor. • Must be fluent in local language and English, additional languages will be highly valuable. • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us: • Discounted international room rates. • Employee recognition programmes. • Training programmes and access to IHG’s training tool. • Meals whilst on duty. • Uniform and laundry service.
What’s the job? As the friendly face of our hotel bar, you’ll also be a helpful host, a local expert, and a proud brand ambassador. Whether you’re preparing drinks exactly as our guests want or serving them delicious food, you’ll be devoted to creating relaxing, memorable experiences. You'll report to the Food & Beverage Manager. Your day-to-day: • Create a warm welcome to everyone and setting the tone for each guest’s experience. • Describe the selection of beverages of any kind and menu items to guests by offering interesting, and vivid descriptions of each item's origin, taste, and preparation methods. • Understand and memorize all recipes and descriptions of all our products, spirits, food cocktails and so on. • Set up your bar – stock up on all the supplies you’ll need and manage your inventory. • Ensure beverages are well stocked. • Look after all house made ingredients and preparations, double check quality daily. • Ensure overall cleanliness and maintenance of the working area. • Be ready to jump into other ad-hoc duties when your colleagues need your help. • Assess customers’ needs and preferences and make recommendations. • Report and follow up on maintenance and repairs and for the cleanliness of the bar. • Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items. What we need from you: • 2+ years’ experience working with in hotel/bar as bartender. • Fluent in Spanish and English, additional languages will be highly valuable. • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us: • Discounted international room rates. • Room for professional growth in one of the largest hospitality companies. • Training programmes and access to IHG’s training tool. • Meals whilst on duty. • Uniform and laundry service. • Private health insurance discount. • Cool work environment and lots of fun!
1 plaza de prácticas en TheKilite Agency, de 6 meses o lo que permita el convenio de la universidad, para incorporación inmediata Bolsa de ayuda de 300,00€ brutos mensuales ( Practicas con convenio de la universidad) 4h. diarias En la oficina de la Agencia: Calle Modolell 29 08021, Barcelona (Barcelona) Incluye capacitación necesaria en el uso y administración de nueva plataforma avanzada de administración de contenidos y la plataforma de gestión de trabajo de la empresa (ZOHO). ¿Qué perfil busca la empresa? Estudiante universitario de grado a falta de TFG/PFC o Estudiante universitario de grado a falta de 1 asignaturas o Estudiante universitario de grado a falta de 2 asignaturas o Estudiante universitario de grado a falta de 3 asignaturas o Titulado universitario en alguna de las áreas: Marketing o Administración Sobre el puesto La agencia está buscando apoyo de un Becario para ayudar con la mudanza de sus contenidos y assets digitales a su nueva plataforma DAM (Digital Assets Management), así como la gestion y coordinación de rutas y contenidos de proveedores externos, el tranabo ya está avanzado y queremos apoyo de tu parte para ordenar elementos almacenados y con contenidos de nuevos eventos y clientes. La plataforma DAM utiliza metadata e inteligencia artificial avanzada, y podrás ayudar al equipo a mejorar la estructura de contenidos, desarrollar y a gestionar los portales de los clientes individuales. Descripción del Departamento: Equipo creativo de creación de contenidos que realiza múltiples contenidos para diversos clientes en áreas de deporte y automovilismo, tecnología, negocios, moda y salud. Equipo multidisciplinario que incorpora nuevas tecnologías. Aptitudes del candidato: Se valorará experiencia en multimedia o programación. Persona sobre todo ordenada y atenta, empática y Flexible y con ganas de aprender
Buscamos un/a RECEPCIONISTA para desempeñar un puesto EVENTUAL de 10 HORAS SEMANALES hasta noviembre de 2024 en una importante empresa cliente ubicada en Barcelona (zona de PASSEIG DE GRACIA). FECHAS SUPLENCIA: desde lo antes posible hasta noviembre de 2024 HORARIO: De lunes a jueves de 15:00 a 17:30 horas. En julio y agosto: de lunes a jueves de 14:00 a 16:30 horas. FUNCIONES: Atención a centralita, filtro de llamadas y transferencia de las mismas. - Atención y registro de visitas. - Control de Accesos de Empleados a la empresa cliente. - Gestión y control de mensajería local, nacional e internacional. - Gestión de correo ordinario y certificado. REQUISITOS : - Experiencia de al menos un año como recepcionista o en puesto similar - Disponibilidad para incorporación en las fechas y horario señalados.
Descripción: Precisamos incorporar a un/a Recepcionista de hotel en nuestra plantilla. Se trata de un puesto de trabajo estable en un hotel céntrico de Barcelona. Trabajando en Recepción deberá atender a las siguientes tareas: -Atención clientes presencial y/o telefónicamente. -Contestar mails y consultas de clientes. -Información turística. -Gestionar reservas entrantes y asignar habitaciones en el sistema. -Check in -Check out -Cobro de servicios -Cuadre de caja -Gestionar inventario de venta de habitaciones( cierres, reposición, etc) -Varias tareas administrativas -Ayuda a otras áreas del Hotel si fuera necesario Requisitos: -Preferiblemente con experiencia en puesto. -Disponibilidad horaria para turnos rotativos De Lunes a Domingo( 2 días de descanso ) -Persona habituada a tratar con clientes y con alto volumen de tareas simultáneamente. -Persona entusiasta, amable y colaborador para trabajar con el equipo. Organizada y atención al detalle. -Castellano / catalán avanzado -Nivel avanzado de inglés, valorable un 2º idioma -Usuario habitual de office + gestión de programas informáticos Horario según turno Mañana, Tarde, Noche 7:00 h a 15:00 h; 15:00 a 23:00 h; 23:00 h a 7:00 h. Salario Salario: 22.000€ - 23.000€ Bruto/año
Necesitamos recepcionista con inglés para atender reservas telefónicas, dar la bienvenida y acompañar a los comensales a la mesa para ofrecer el menú. Se requiere buena presencia. Incorporación inmediata y trabajo estable. Turno seguido de 30h a la semana y 2 días de fiesta.
Do you have a passion for the world of administration? Are you a fanatic for numbers and are having an interest in the financial insurance world? Are you organized and are looking for a new challenge in the beautiful city of Barcelona? Then become the new back-office specialist in Barcelona for our client! Your responsibilities and impact as Claim Agent: - supporting customer-facing colleagues while interacting as a problem solver and handling complex issues concerning contracts etc. - ensuring a fast and quick resolution for problems - working together with partners and providing direction for issue resolution in order to achieve customer satisfaction - being in direct contact with customers to understand and act on behalf of their needs Skills, qualifications and interests you need to succeed in this role: - A native level of German and a good level of either English or Spanish -good to have previous experience/background in administrative or back-office work - Working coordinated, organized and autonomously - Being energetic, innovative and working proactively at a fast pace - Excitement about intercultural communication and the expatriate lifestyle - Living in or willing to relocate to Barcelona for an international career and life experience - Having a valid Spanish work permit (required). What’s in it for you? - Contract: permanent contract with2 months of probation - Working hours: 40/weeks, Mon-Fri 9AM – 6 PM - Salary: 22.000 gross/year - 28 days/year holiday - working in a stable and international work environment - working in a fast growing company What should you expect from living in Barcelona? - The unique experience of an international and diverse culture - A beautiful beach city surrounded by both coastal towns and mountains - Delightful gastronomic experiences of Spanish, Catalan and World cuisines - Quite a dynamic and active urban life where it is difficult to get bored - Sunny days, Mediterranean weather and a relaxed lifestyle - An attractive startup and innovation hub with exciting opportunities Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or send us your CV to be considered for other projects or future opportunities.
We are a dynamic and growing Airbnb property management company dedicated to providing exceptional hospitality experiences for our guests. We pride ourselves on attention to detail, personalized service, and creating memorable stays for travelers from around the world. Position Overview: We are seeking a reliable and customer-focused receptionist to join our team. As the first point of contact for our guests, you will play a crucial role in ensuring their satisfaction and comfort throughout their stay. Your main responsibilities will include guest registration, handling bookings, and providing assistance as needed during your scheduled hours. Responsibilities: - Greet and welcome guests upon arrival with warmth and professionalism. - Register guests, verify their information, and process payments accurately. - Manage bookings, check-ins, and check-outs efficiently to maintain smooth operations. - Respond promptly to guest inquiries, requests, and concerns, providing exceptional customer service at all times. - Coordinate with housekeeping and maintenance staff to ensure rooms are clean and well-maintained. - Maintain a tidy and organized reception area, stocking supplies as needed. - Assist with administrative tasks, such as answering phone calls, responding to emails, and handling reservations. Requirements: - Previous experience in hospitality, customer service, or receptionist role preferred. - Excellent communication and interpersonal skills. - Strong attention to detail and ability to multitask effectively. - Proficiency in basic computer applications (e.g., MS Office, email). - Ability to work flexible hours between 10:00 and 22:00, including weekends and holidays. - Positive attitude and willingness to go above and beyond to meet guest needs. Benefits: - Competitive salary based on experience. - Opportunity for growth and advancement within the company. - Friendly and supportive work environment with a passionate team. If you are enthusiastic about providing exceptional hospitality experiences and thrive in a fast-paced environment, we would love to hear from you! Please submit your resume and cover letter detailing why you would be a great fit for this role.
Are you a number enthusiast with an interest in the financial insurance world? Are you structured and organized and have a passion for the world of administration? Become our client's new back-office specialist in Barcelona! Your responsibilities and impact as an Administration Support for Financial Insurance will be:Interacting as a problem-solver and supporting customer-facing colleagues by handling complex issues relating to contracts etc. Ensuring a swift and fast resolution for problems Liaising with partners and providing direction for issue resolution in order to achieve customer satisfaction Being in contact with customers directly and understanding their needs Skills, qualifications, and interests you need to succeed in this role:A native level of German and a good level of English OR Spanish Having previous experience/background in administrative/ back-office work Working coordinated, organized, and autonomously Being energetic, innovative, and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Barcelona for an international career and life experience Having a valid Spanish work permit (required). What’s in it for you?Contract: permanent contract with2 months of probation Working hours: 40/weeks, Mon-Fri 9 AM - 6 PM Salary: 22.000 gross/year Hybrid working system 28 days/year holiday Stable and international work environment Fast-growing company. What should you expect from living in Barcelona?The unique experience of an international and diverse culture A beautiful beach city surrounded by both coastal towns and mountains Delightful gastronomic experiences of Spanish, Catalan, and World cuisines Quite a dynamic and active urban life where it is difficult to get bored Sunny days, Mediterranean weather, and a relaxed lifestyle An attractive startup and innovation hub with exciting opportunities Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or send us your CV to be considered for other projects or future opportunities.
Buscamos personal de RECEPCIÓN con INGLÉS y CATALÁN para realizar SUSTITUCIONES en distintas empresas cliente ubicadas por Barcelona, Sant Cugat y Sant Quirze en distintas fechas y horarios de lunes a viernes. FECHAS DE SUPLENCIA: sería para cubrir vacaciones a lo largo del año en días sueltos o períodos de 1-2 semanas, así como permisos o bajas de trabajadores. JORNADA: jornadas parciales o completas FUNCIONES: - Atención a centralita, filtro de llamadas y transferencia de las mismas - Atención y registro de visitas - Gestión de tarjetas de accesos - Gestión de viajes. - Gestión y control de Mensajería Local, Nacional e Internacional y Correo - Gestion de Correo Ordinario y Certificado - Reserva de Salas de reunión - Pedidos de Supermercado, caterings y papelería REQUISITOS: - Nivel alto de Inglés y Catalán (imprescindible) - Experiencia en puestos similares. - Disponibilidad para realizar sustituciones cortas (de varios días o semanas)