Reception Supervisor

Oficina y Administración

8 mayo 2024451 vistas

The receptionist supervisor will assist the duty manager in all business operations. The supervisor must be confident in Supervising and Working Alone in the Hotel building during some shifts.
We are a small Boutique Hotel in Great Titchfield St, W1W 7QR, consisting of 5 Bedrooms. We are seeking a Flexible Hotel Receptionist supervisor to Work shifts from 7 a.m. to 10 p.m., 5 days a week. Candidates must be confident enough to work alone and on weekends.
Your duties involve front desk reservations, assisting the manager in all customer services, and supervising the hotel reception during various shifts. Duties also include a combination of Administration, Updating Prices and Inventory, replying to emails, Managing Housekeeping and concierge, portering, keeping Reception and common areas clean and sanitised, and assisting with all guests’ requirements.

Training will be provided.
Must be very flexible and willing to work both Mornings and Afternoon
Must be Willing to Work on a Rota timetable, including weekends and public holidays if required.
This is a great opportunity for personal development and to gain more experience in Reservations, Customer service, Sales, Accounts and Administration, and Hotel Management.
Join our team at our small, privately run 5-room Hotel. We foster a supportive work environment where your contributions are valued, and your professional growth is encouraged.
We are seeking someone who has:



  • Fluent in Written & spoken English.
    -Good with Computers
  • Able to handle reservations and allocation of bookings
  • Experienced in Supervisory role
  • Must be Flexible and willing to work weekends, Bank Holidays, early Mornings, or evenings.
  • Very Competent, Able to work alone.
    -Hard Working, patient, and Calm
  • Helpful, polite, and Willing to assist Guests with Luggage or solve problems
  • Guest Customer Service focus, Very Friendly, Polite.
  • Good communication skills, keeping the manager up to date with any problems and follow-up.
    -Good Listener, managing any requests or issues with genuine warmth and interest in learning
  • Good personality with a can-do attitude and self-motivation.
  • Provide professional Service and be able to smile at work.

Job Duties involve:
Check-In and Check-Out Hotel Guests
Managing Online Reservations
Liaising with Customers and their requirements.
Handling any room complaints
Managing all Emails and Telephone Queries
Administration
Random Room Inspections
Attending to Guest requests
Assisting in Managing all Departments: Reservations, Housekeeping
Please e-mail your CV via attachment (You Must have a UK work permit), and Experience (1 year+ work experience.) .... etc
Job Types: Full-time,
  • Experiencia
    Se requiere
  • Idiomas
    Inglés – Avanzado
  • Jornada
    Completa
  • Salario
    desde 13 £ por hora
  • Inicio
    Incorporación inmediata

pin icon76 Great Titchfield Street, W1W 7QR, London

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RecepcionistaLondon

Italian Restaurant • 11-50 empleados

En JOB TODAY desde agosto, 2019

COMPANY BENEFITS: - 28 days paid holidays - 50% personal discount on food and drinks (up to 4 people) - 20% discount on food and drinks for family and friends - Staff meals - Well-being programs

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