Customer Service Representative (CSR)

Commute less. Live and work local. Our participating partners have positions in Flushing/Queens & other locations throughout New York City. MetroPlusHealth is hosting the 3rd local job fair at our Flushing Community Office on Tuesday, June 11,2024 from 10:00AM to 4:00PM. We will be taking walk-ins the day of and the walk-ins can scan the QR Code when they attend. Onsite job interview is available by participating vendors. We have about 6+ community/business partners (Charles B. Wang Health Center, Tribeca Pediatrics, Royal Care, GNC, T-Mobile, Keen Care Management, including MetroPlusHealth) at this event offering at least 30 available positions. Additional positions may open as it gets closer to the job fair date. The participating organizations are recruiting for full-time or part-time positions. Here are the specific positions: Home Health Aide, Medical Assistant, Sales Representative I, Medicare Sales Representative I, MLTC Sales Representative, Call Center Representative I, Patient Services Representative, Care Management Specialist (Mental Health, Internal Medicine), Facilitated Enroller, IPA/Navigator, Outreach Coordinator (Bilingual in English-Chinese/Korean/Spanish/Bengali speaking); Custodian, Healthcare Coordinator (Spanish, Chinese), Healthcare Customer Service Representative, and Facilities Associate.

Customer Assistance Representatives provide frontline support by promptly responding to inquiries via phone, email, and live chat. They offer product information, troubleshoot issues, and ensure customer satisfaction. Strong communication and problem-solving skills are essential. Previous customer service experience and familiarity with CRM systems are advantageous.

Manpower is looking to Hire Bilingual (Spanish) speakers to work in a call center setting in New York City. Flexibility between 8:30am- 8:00pm and Saturdays needed. If you are interested please submit your resume and a recruiter will call you immediately. Rate: $17.50 per hour Duration: Temp-Perm Job Description: •Responds to enrollment services calls, provides responses to questions, mails information in response to request, and refers callers in the event of problems or concerns. •Assesses client’s health care needs and assists clients in enrolling/disenrolling in health plans. •Receives and sorts enrollment/disenrollment forms. •Assists or performs mailroom functions, when assigned. •Saturday work is required (ROTATION) •Meets all standards established for this position as outlined in the performance criteria. •Performs other duties as may be assigned by the Call Center Supervisor or Management. Required Experience: Effective communication skills; ability to follow directions: ability to interact courteously and effectively with a variety of people; ability to handle pressure and perform multiple tasks. Must be able to (at minimum) type 35 WPM. Required Education High school diploma or equivalent required (Will be Verified) Must be computer Literate ( Assessment will be conducted) Must understand, Speak and write spanish Background check Required

Compañía americana está contratando 3 personas para ser parte del equipo de trabajo no es necesario el inglés ofrecemos entrenamiento y estabilidad de trabajo. Meraki R&T CORP. una empresa de new York profesional y ágil Nuestro entorno laboral incluye. Oficinas modernas Se ofrece comida Pagos cash Oportunidad de crecimiento

Are you ready to get involved in a creative and exciting customer service position? We are looking for positive, energetic individuals to join our expanding customer service team. Our full - time, entry level position will provide you with all the skills you need to have a meaningful professional career in customer service. This position will give you: Hands on experience in sales and marketing  A strong network of successful individuals passionate about helping others grow professionally and gain career opportunities Training programs and workshops that will provide you with useful tools designed to initiate career advancement and personal development Responsibilities:  Handle a high volume of customer interactions everyday Continuously learn and stay up to date with product knowledge while adapting to evolving customer needs Successfully negotiate and generate sales Collaborate with others and contribute to reaching company targets including response time, customer satisfaction, and first-call resolution Requirements:  Personable communication skills, both written and verbal, led with empathy, patience and genuine dedication for customer satisfaction Ability to think on your feet, multi-task, and maintain a positive attitude when dealing with challenging customer interactions Strong problem solving and organizational skills Our team is passionate about career advancement, personal growth and customer satisfaction. You will be entitled to a supportive leadership team, rewarding compensations and opportunities to work with reputable brands. Don’t miss the opportunity to apply today!

We are now hiring Customer Service representatives. Must be 18 and over to apply for this position. Position will require for you to deal with a high volume of incoming and outgoing phone calls, bookings and reservation. all amenities and supplies will be provided. Apply now!

We are seeking an individual to become a part of an award-winning team. The chosen applicant will be awarded a full-time job with potential growth opportunities in the hotel industry. The Guest Service Agent (also known as Front Desk Clerk) represents the hotel to the guest throughout all stages of the guest’s stay. Responsible for operating the front desk while providing a variety of hotel services for guests to optimize guest satisfaction and revenue optimization. Front Desk agent must possess strong telephone skills, excellent hospitality skills, strong problem-solving skills, and be detail oriented. The responsibilities and expectations of a Guest Service Agent: Facilitates the overall operation of the front desk while delivering a welcoming and problem-free stay Acts as a Customer Service Representative. Demonstrate a high level of customer service at all times Qualifications: Previous experience in a customer-focused industry Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Calm, efficient, and organized with great attention to detail Ability to multi-task while maintaining a positive attitude when working with a Guest Professional manner with an emphasis on hospitality and guest service Ability to work on your own and as part of a team What you will receive: Competitive Pay with Overtime Future Employment Growth Opportunities Holiday pay Vacation pay Insurance/401K opportunities We believe its employees are the strength of our company’s foundation. Everyone’s efficiency, ambitions, attitudes, health and stability has made the company what it is today and will continue in years to come. We feel that an employee/employer connection is a relationship. It is both party’s responsibility to watch out for what is best for each other to make the bond stronger and more successful. Every employee has the opportunity for continued education, development, and advancement within the company. It is important every employee feels engaged and are trained for their position. Internal promotions and transfers are a common practice for those interested in growing professionally and personally with the organization.

Work with team leader and team members to assist and service their customers Provide timely and accurate information to incoming customer calls on order status, pricing, and product requests Process customer orders/changes according to established department policies and procedures Minimum requirements: High school diploma or GED Minimum one year customer service experience preferred Strong organizational skills Excellent verbal and written communication skills Ability to work within a team environment and independently when needed What We Offer: Paid Vacation, Sick, and Holiday Leave Benefits including Employer sponsored Medical, Dental, Vision, Life Insurance 401k Program