Property Manager

About Us: Our cafes were born from the love of everything Italian. We love the food, the culture, the people, and the history of Italy. We are located in the heart of London and are known for our artisanal coffee blends, our pastries, sandwiches and salads made freshly on site, and much more. But we’re not just about the coffee and food. We also aim to create a warm and inviting atmosphere where people can relax and enjoy each other’s company, and our cafes are a favourite gathering spot for locals and visitors alike. Job Description: We are seeking a passionate and experienced Store Manager to join our team at ARRO Coffee. As a Store Manager, you will be responsible for daily operations, and lead, motivate and inspire your team. If you have a love for coffee and enjoy creating memorable experiences, we'd love to hear from you! Responsibilities: - Lead motivate and inspire your team making sure each member is fully trained and delivering exceptional customer service. - Work to find solutions. Requirements: - Previous experience as a Store Manager or similar role preferred. - Previous experience as a barista or in a similar customer service role preferred. - Be flexible in your duties and working hours - Knowledge of coffee preparation techniques and espresso equipment. - Excellent communication and interpersonal skills. - Positive and proactive attitude. - Ability to work in a fast-paced environment and multitask effectively. - Attention to detail and a commitment to quality and cleanliness. - Availability to work flexible hours, including mornings, evenings, weekends, and holidays. Benefits : - Competitive salary - Free food and drinks while at work - 50% off food and drinks made in store and 30% off on everything else - Recommend A Friend Scheme, giving you the chance to earn up to £250 - Enrolment on Store Bonus Scheme* - Opportunities for advancement and professional development - Fun and supportive work environment

The Bar and Restaurant Manager oversees the daily operations of a bar and restaurant, ensuring excellent customer service, effective staff management, and a high-quality dining experience. This role involves managing both the front-of-house and back-of-house operations, including staff supervision, inventory control, financial management, and adherence to health and safety regulations. - Recruit, train, and supervise staff members.    - Schedule shifts and assign tasks to ensure optimal staff coverage.    - Conduct regular performance reviews and provide feedback and training.    - Address staff issues and conflicts promptly and professionally. - Ensure high standards of customer service and address customer complaints efficiently.    - Monitor customer satisfaction through feedback and adjust operations accordingly.    - Develop strategies to enhance customer experience and loyalty. - Oversee daily operations to ensure smooth and efficient service.    - Manage opening and closing procedures.    - Ensure the bar and restaurant are clean, well-maintained, and compliant with health and safety regulations.    - Coordinate with kitchen staff to ensure timely and accurate order delivery. - Monitor and manage budgets, including labor costs, food costs, and beverage costs.    - Conduct regular financial reporting and analysis.    - Implement cost-saving measures without compromising quality.    - Manage cash handling and reconcile daily sales. - Order and manage inventory, including food, beverages, and supplies.    - Conduct regular inventory audits and manage stock levels.    - Negotiate with suppliers for the best prices and quality. - Develop and implement marketing strategies to attract and retain customers.    - Plan and execute promotional events and special offers.    - Utilise social media and other platforms to promote the bar and restaurant. - Proven experience as a bar and restaurant manager or in a similar role. - Strong leadership and management skills. - Excellent interpersonal and communication skills. - Financial acumen and experience with budgeting and financial reporting. - Knowledge of food and beverage operations. - Familiarity with health and safety regulations. - Ability to work flexible hours, including nights, weekends, and holidays. - Proficiency in point-of-sale (POS) systems and other restaurant management software. - Fast-paced environment requiring multitasking and quick decision-making. - Physical demands include standing for long periods, lifting heavy items, and performing repetitive tasks. - Occasional stressful situations due to high customer volume or staff shortages. The Bar and Restaurant Manager plays a crucial role in ensuring the success of the establishment, requiring a blend of management expertise, customer service skills, and financial acumen. This position offers the opportunity to work in a dynamic and rewarding environment with potential for career growth.

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