Restaurant Group•more than 250 employees
Hiring on JOB TODAY since December, 2022
The Wolseley Hospitality Group operates some of London’s best-loved restaurants. Today, the portfolio comprises The Wolseley, The Delaunay, Brasserie Zédel, Colbert, Fischer's, Bellanger and Soutine.
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At The Wolseley Hospitality Group we believe that people are our biggest asset and we are proud to deliver hospitality from the heart in order to create places where people feel they belong.
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Inspired by the grand cafés of Mittel Europe, The Delaunay is an all-day café restaurant located near Covent Garden. Why work with us as a Maitre D/Reception Supervisor: - Access personalised training, mentorship programmes, clear career paths and genuine opportunities for personal development. - Highly attractive bonuses in our Refer a Friend scheme, as well as other reward and incentive programmes. - Discounts on gym memberships, retail and travel. - Industry supplier trips as well as access to masterclasses and workshops. - Enhanced Maternity and Paternity. - Enjoy discounted rates at any of our restaurants as well as Minor Hotels globally. - An additional day's holiday every year, for your first five years. - Access to Mental Health counselling, plus legal and financial advice via our employee assistance programme. - Access to English lessons. The role of Maitre D/Reception Supervisor: - Supervising the reception desk within our busy classic style restaurant. - Ensuring all guests are acknowledged and greeted warmly upon arrival. - Engaging in conversation with guests and assisting them to their allocated tables. - Managing the flow of the restaurant, including turn times. - Overseeing the duties of the Restaurant Receptionists. - Handling telephone enquiries and bookings. - What we’re looking for in a Maitre D/Reception Supervisor: - Previous experience as a Reception Supervisor or Senior Receptionist - Is warm and genuine with people, is naturally hospitable and able to engage with anyone - Is well-presented with an excellent command of English, both verbal and written - Will be proactive and respond quickly to the needs of guests and colleagues - Experience of SevenRooms or Open Table would be beneficial - Holds eligibility to live and work in the UK
- Basic salary from £15ph to £17ph including tronc. - Group restaurant discount and reduced room rates at Minor Hotels globally. - Reward programmes, long service awards and employee incentives. - Access to mental health counselling sessions, plus legal and financial advice. - Social events and celebrations. - An additional day's holiday for every year for the first five years. - The opportunity to progress as we open new restaurants
Taking inspiration from the great boulevard cafés of Paris and the artistic heritage of St John’s Wood, Soutine is an informal neighbourhood rendezvous. Why work with us as a Senior Waiter/Waitress: - Access personalised training, mentorship programmes, clear career paths and genuine opportunities for personal development. - Highly attractive bonuses in our Refer a Friend scheme, as well as other reward and incentive programmes. - Discounts on gym memberships, retail and travel. - Industry supplier trips as well as access to masterclasses and workshops. - Enhanced Maternity and Paternity. - Enjoy discounted rates at any of our restaurants as well as Minor Hotels globally. - An additional day's holiday every year, for your first five years. - Access to Mental Health counselling, plus legal and financial advice via our employee assistance programme. - Access to English lessons. The role of Senior Waiter/Waitress: - Working as part of the floor team within our busy classic style restaurant. - Setting up the restaurant in preparation for and during service. - Providing attentive and personalised guest service, ensuring a positive dining experience for our guests. - Sharing menu knowledge, taking orders and processing payments accurately. - Maintaining a comprehensive understanding of the menu, including specials, ingredients, and preparation methods. - A mixture of shifts including mornings, evenings and weekends. - Full-Time and Part-Time roles available. - We’re looking for a Senior Waiter/Waitress who: - Has previous hospitality experience or transferable service skills. - Is excited by this opportunity and interested in what we do. - Strives for excellence and inspire others. - Demonstrates authenticity, cultivating genuine connections with both guests and team members. - Holds the Right to Work in the UK. The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument. We promote from within - investing in our people and developing them to become the leaders of tomorrow. The Wolseley Hospitality Group is based on a foundation of values which we are all proud to commit to. We create Places where People feel they Belong.
Set over two floors and flooded with natural daylight, Manzi’s will be an all-day, seafood focused restaurant that is relaxed, accessible and fun, with a large outdoor terrace. Located at ‘Bateman’s Buildings’, tucked between Greek & Frith Streets, the décor will capture the hedonistic escapism of the original Manzi’s; with mermaids and mermen, whimsically nautical adornments and abundance of sea creatures. Why work with us as a Head Bartender: - Access personalised training, mentorship programmes, clear career paths and genuine opportunities for personal development. - Highly attractive bonuses in our Refer a Friend scheme, as well as other reward and incentive programmes. - Discounts on gym memberships, retail and travel. - Industry supplier trips as well as access to masterclasses and workshops. - Enhanced Maternity and Paternity. - Enjoy discounted rates at any of our restaurants as well as Minor Hotels globally. - An additional day's holiday every year, for your first five years. - Access to Mental Health counselling, plus legal and financial advice via our employee assistance programme. - Access to English lessons. The role of Head Bartender: - Assist with managing the day-to-day operations of the bar, including inventory management, ordering supplies, and maintaining cleanliness. - Maintain high standards for drink preparation, presentation, and overall bar aesthetics in line with company standards. - Prepare and serve beers, world wines as well as a variety of cocktails, ensuring consistency in taste, presentation, and quality. - Providing exceptional guest service by engaging patrons, taking orders, and offering recommendations. Create a welcoming and enjoyable atmosphere for guests. - Keeping a well-stocked bar with an adequate supply of beverages, syrups and glassware. - Implement and enforce health and safety protocols, maintaining a clean and safe environment for both staff and patrons. What we’re looking for in a Head Bartender: - Has previous experience working in a bar, restaurant or hotel as a senior or head Bartender. - Has a good understanding of and a passion for European wine and classic cocktails. - Strives for excellence and inspire others. - Excellent interpersonal abilities and able to communicate effectively with all departments in the spirit of the company values. - Cultivates genuine connections with both guests and team members. - An excellent product knowledge, and the desire to exceed our guests' expectations. - Has the Right to Work in the UK.
- Basic salary from £15.5ph to £16.50ph including tronc. - Group restaurant discount and reduced room rates at Minor Hotels globally - Reward programmes, long service awards and employee incentives - Access to mental health counselling sessions, plus legal and financial advice - Social events and celebrations - An additional day's holiday for every year for the first five years - The opportunity to progress as we open new restaurants
- Basic salary from £15.5ph to £16.50ph including tronc. - Group restaurant discount and reduced room rates at Minor Hotels globally - Reward programmes, long service awards and employee incentives - Access to mental health counselling sessions, plus legal and financial advice - Social events and celebrations - An additional day's holiday for every year for the first five years - The opportunity to progress as we open new restaurants
- Basic salary from £15ph to £17ph including tronc. - Group restaurant discount and reduced room rates at Minor Hotels globally - Reward programmes, long service awards and employee incentives - Access to mental health counselling sessions, plus legal and financial advice - Social events and celebrations - An additional day's holiday for every year for the first five years - The opportunity to progress as we open new restaurants
- Basic salary from £15ph to £17ph including tronc. - Group restaurant discount and reduced room rates at Minor Hotels globally - Reward programmes, long service awards and employee incentives - Access to mental health counselling sessions, plus legal and financial advice - Social events and celebrations - An additional day's holiday for every year for the first five years - The opportunity to progress as we open new restaurants
- Basic salary from £15ph to £17ph including tronc. - Group restaurant discount and reduced room rates at Minor Hotels globally - Reward programmes, long service awards and employee incentives - Access to mental health counselling sessions, plus legal and financial advice - Social events and celebrations - An additional day's holiday for every year for the first five years - The opportunity to progress as we open new restaurants
- Basic salary from £15ph to £17ph including tronc. - Group restaurant discount and reduced room rates at Minor Hotels globally - Reward programmes, long service awards and employee incentives - Access to mental health counselling sessions, plus legal and financial advice - Social events and celebrations - An additional day's holiday for every year for the first five years - The opportunity to progress as we open new restaurants
- Basic salary from £15ph to £17ph including tronc. - Group restaurant discount and reduced room rates at Minor Hotels globally - Reward programmes, long service awards and employee incentives - Access to mental health counselling sessions, plus legal and financial advice - Social events and celebrations - An additional day's holiday for every year for the first five years - The opportunity to progress as we open new restaurants
- Basic salary from £15ph to £17ph including tronc. - Group restaurant discount and reduced room rates at Minor Hotels globally - Reward programmes, long service awards and employee incentives - Access to mental health counselling sessions, plus legal and financial advice - Social events and celebrations - An additional day's holiday for every year for the first five years - The opportunity to progress as we open new restaurants
- Basic salary from £15ph to £17ph including tronc. - Group restaurant discount and reduced room rates at Minor Hotels globally - Reward programmes, long service awards and employee incentives - Access to mental health counselling sessions, plus legal and financial advice - Social events and celebrations - An additional day's holiday for every year for the first five years - The opportunity to progress as we open new restaurants
- Basic salary from £15ph to £17ph including tronc. - Group restaurant discount and reduced room rates at Minor Hotels globally - Reward programmes, long service awards and employee incentives - Access to mental health counselling sessions, plus legal and financial advice - Social events and celebrations - An additional day's holiday for every year for the first five years - The opportunity to progress as we open new restaurants
- Basic salary from £15ph to £17ph including tronc. - Group restaurant discount and reduced room rates at Minor Hotels globally - Reward programmes, long service awards and employee incentives - Access to mental health counselling sessions, plus legal and financial advice - Social events and celebrations - An additional day's holiday for every year for the first five years - The opportunity to progress as we open new restaurants
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Full time & Full flexibility required Description Balthazar, found in the heart of Covent Garden’s theatre district, is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. Based on the original concept in New York, Balthazar offers a seamless blend of French-inspired dishes and classic hospitality. Our commitment to providing spectacular service is woven into the very fabric of Balthazar, where every visit is an invitation to indulge in the artistry of the delicious dishes and meticulously crafted cocktails. We are currently seeking a poised and customer-focused Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant. Key Responsibilities: - Greet and welcome guests with warmth and professionalism. - Manage reservations, ensuring accurate and efficient table assignments. - Coordinate with the service team to ensure a seamless dining experience. - Answer phone calls and inquiries, providing information and assistance. - Maintain the reception area, keeping it clean and organized. - Uphold the highest standards of service and guest satisfaction. Requirements: - Previous hospitality/customer service experience. - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail. - Ability to multitask in a fast-paced environment. - Positive and friendly demeanour. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
Full time & Full flexibility required Description Balthazar, found in the heart of Covent Garden’s theatre district, is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. Based on the original concept in New York, Balthazar offers a seamless blend of French-inspired dishes and classic hospitality. Our commitment to providing spectacular service is woven into the very fabric of Balthazar, where every visit is an invitation to indulge in the artistry of the delicious dishes and meticulously crafted cocktails. We are currently seeking a poised and customer-focused Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant. Key Responsibilities: - Greet and welcome guests with warmth and professionalism. - Manage reservations, ensuring accurate and efficient table assignments. - Coordinate with the service team to ensure a seamless dining experience. - Answer phone calls and inquiries, providing information and assistance. - Maintain the reception area, keeping it clean and organized. - Uphold the highest standards of service and guest satisfaction. Requirements: - Previous hospitality/customer service experience. - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail. - Ability to multitask in a fast-paced environment. - Positive and friendly demeanour. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
🌟 Join Our Team as a Host/Hostess at Gilgamesh Covent Garden! 🌟 Are you a people-person with a knack for making guests feel welcome and valued? Are you passionate about providing exceptional hospitality in a stunning setting? Look no further! Gilgamesh Covent Garden is searching for a dynamic and experienced host/hostess to join our team full-time. Nestled in the heart of the enchanting Covent Garden, Gilgamesh offers a culinary journey like no other, blending exquisite Pan-Asian cuisine with unparalleled ambience. As part of our team, you'll have the opportunity to be the face of our establishment, welcoming guests and setting the tone for their unforgettable dining experience. Position: Host/Hostess (Full-time) Location: Gilgamesh Covent Garden, London Responsibilities: Warmly greet guests upon arrival and escort them to their tables, ensuring a seamless and memorable experience from start to finish. Manage the restaurant's reservation system, including utilizing booking platforms such as SevenRooms and OpenTable to efficiently handle guest reservations, seating arrangements, and special requests. Communicate effectively with the restaurant team to coordinate seating and ensure timely service for all guests. Provide accurate wait times and manage the flow of guests during peak dining hours. Assist with guest inquiries, including menu recommendations, special events, and general information about the restaurant. Uphold high standards of cleanliness and organization at the reception area. Requirements: Previous experience as a host/hostess in a high-end restaurant or hospitality environment. Proficiency in reservation management systems such as SevenRooms and OpenTable. Excellent communication and interpersonal skills, with a friendly and welcoming demeanour. Strong organizational skills and the ability to multitask in a fast-paced environment. A passion for providing exceptional guest service and creating memorable experiences. Impeccable attention to detail and a professional appearance. Benefits: Competitive salary and opportunities for advancement within the company. Staff discounts on food and beverage offerings. A supportive and collaborative work environment in one of London's most iconic locations. Training and development opportunities to enhance your skills and knowledge in the hospitality industry. If you're ready to be a vital part of the Gilgamesh Covent Garden experience and contribute to our continued success, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you're excited about joining our team. Gilgamesh Covent Garden is an equal opportunity employer and values diversity in the workplace.
THE RESTAURANT Inspired by Japanese, Thai & Our local culinary cuisine and discipline - Our menus are designed to bring people together, whether over a shared dining or with our omakase menu experience, creating a sense of community and conviviality. With a focus on impeccable service and a commitment to excellence, our Asian Dining Restaurant promises to deliver a culinary adventure that will leave a lasting impression. COFFEE & BRUNCH A new destination for speciality coffee in the Covent Garden area crafted in the beautiful building at the corner of Savoy Court and Strand in the heart of London. With its relaxed atmosphere, Wolfox is the perfect place to brunch while taking in the distinguished views of fast moving London. We open at 9am everyday and Service brunch til 12pm We believe in the power of coffee to bring people together – A perfectionist culture blending craftsmanship and innovation to create the finest quality coffee Since 2017, WOLFOX has been distilling the unique culture of craftsmanship into every cup of coffee. The finest quality beans are taken on a journey from seed to sip, and precision roasted under the watchful eye of our coffee masters for an exceptional flavour. Title of Position: Receptionist Location: Central London Role: Receptionist part time Must work Thursdays, Sundays 18/24hrs per week Pay: Competitive; £13 to £14 per hour according to experience Benefits: - competitive pay plus service charge. - Opportunities for career advancement. - discounts for employees. - Inclusive work environment. Responsibility: • To carry out all duties assigned by the Group Reservations Manager and Duty Manager • To ensure the smooth running of all functions of the reception desk • To allocate tables in the most efficient way possible to maximise bookings • To re-confirm reservations in accordance with Wolfox booking policy • To greet customers in a polite and efficient manner and to show them to their tables promptly. • To ensure that a base of regular customers is rapidly established and maintained by personal contact and customer recognition • To consider the customer’s satisfaction at all times by acting on customer’s requests promptly and efficiently • To handle minor customer complaints efficiently and courteously within the guidelines laid down by the Manager and to tactfully refer more serious customer complaints to the Manager/Floor Manager • To ensure that the reception desk and reception area is always clean and immaculately tidy • To ensure the Menus, allergy menus and wine lists are up to date and ensure their cleanliness prior to each service. • To ensure that you are always punctual for your shifts and properly presented as specified in the staff manual and dress code • To ensure you have a full working knowledge of Wolfox Restaurants as specified in the staff handbook. • To become familiar with the hygiene and Health and Safety policy and to ensure, by good housekeeping. • To bid farewell to all customers as they leave • To maximize sales by being able to make informed recommendations and suggestions to guests Skills and Personal attributes required • Communication skills • Customer service centric • Drive and energy • Building working relationships • Team player • Problem-solving