Are you a business? Hire call handler candidates in United Kingdom
Join Our Team at Canny Promo! Are you an experienced call centre agent looking for a new opportunity in a thriving and supportive environment? Canny Promo, located in Imperial Wharf, Fulham, is expanding, and we're looking for dedicated professionals to join our happy and dynamic team. We take pride in our team spirit, and we're proud to say that no one has ever left our company – testament to our positive and inclusive work culture. Position: Call Centre Agent What We Offer: A friendly and supportive team environment Flexible working hours with a rotating shift schedule Opportunity to work with a diverse range of clients Competitive salary and benefits package Key Responsibilities: Answering incoming calls and making bookings Providing excellent customer service in busy situations Managing appointment schedules efficiently Requirements: Language Skills: Fluent in English; Portuguese is a plus but not essential Experience: Previous experience in a call centre and handling bookings Flexibility: Ability to work a mix of late (5pm-2am) and early (9am-5pm) shifts, including at least two weekends per month Open-Mindedness: Willingness to handle calls for clients from various industries, such as adult / alcohol industries. Why Join Us? Be part of a close-knit team where your contributions are valued Enjoy a positive and engaging work atmosphere Grow with a company that is expanding and offers stability Work in a convenient Fulham location At Canny Promo, we believe in creating a workplace where everyone feels valued and respected. If you have the experience and qualities we're looking for and want to be part of a team that loves what they do, we would love to hear from you. How to Apply: Reply to this advert with your CV and a cover letter with the subject line "Call Centre Agent Application." We look forward to welcoming you to our team! Canny Promo – Where your career can thrive!
Job Overview: We are seeking a dedicated Call handler Representative to join our team. The ideal candidate will be responsible for handling inbound and outbound calls and contacting leads from lead generation sites Duties: - Answer incoming calls and respond to customer inquiries - Provide information about call out fees and services - Resolve customer complaints with patience and professionalism - Process leads, forms, and applications - Maintain customer records by updating account information - Contact new leads at a fast pace on sites such as, Bark, Checkatrade, Rated people ect - Training will be provided by the company owner. - Following up Existing pending quotes. - Booking in new jobs and sending them to engineers on call. - Replying to emails from customers and liaising with the company director. Skills: - Excellent communication skills to effectively interact with customers - Proficient in phone etiquette to provide courteous service - Strong command of English; additional - Ability to analyze situations and provide appropriate solutions - Multilingual or bilingual proficiency is advantageous - Experience in upselling products or services is beneficial - Proficient in data entry to accurately record customer information This position offers a competitive salary, opportunities for growth, and a supportive work environment. If you have the required skills and enjoy assisting customers over the phone, we would love to hear from you. Apply now to join a small up and coming company. Office will be maximum of 2-3 staff per day, so workspace is very relaxed and slow paced. Bonus and commission is offered on Performance If performance is met pay will increase considerably. Ideally English spoken please. Thank you. Job Type: Full-time
We are seeking a versatile and proactive individual to join our team as a Recovery and Roadside Support Specialist with Security Monitoring Responsibilities. In this role, you will be responsible for providing assistance to vehicles in distress, offering towing, roadside repairs, fuel delivery, and other forms of support to stranded drivers. Additionally, you will play a vital role in ensuring the security of our premises by monitoring access and permitting staff to enter and exit as needed. Position Overview for the Breakdown Call Handler & Security Monitoring: As a Breakdown Call Handler, you will play a crucial role in our organisation by delivering exceptional customer service to drivers facing unexpected vehicle breakdowns. You will be responsible for receiving and handling incoming calls from distressed motorists, assessing their situations, and coordinating the dispatch of our service teams to their locations. Your empathetic and efficient response will be vital in ensuring that our customers receive prompt and professional assistance when they need it most. You will be responsible for monitoring and ensuring the security of our facilities through the operation of security systems and surveillance equipment. Your primary duty will involve actively monitoring security cameras and access control systems to detect and deter unauthorised access, theft, vandalism, or other security breaches. Additionally, you will be tasked with responding to security alarms, conducting security checks, and liaising with law enforcement or emergency services when necessary. Key Responsibilities for the Breakdown Call Handler & Security Monitoring: · Receive incoming calls from drivers experiencing breakdowns. · Gather essential information from callers, including location, vehicle details, and the nature of the issue. · Provide reassurance and excellent customer service to ease the driver's concerns. · Assess the urgency of each breakdown situation and prioritize accordingly. · Coordinate with our service teams for efficient dispatch to the customer's location. · Maintain accurate records of calls, actions taken, and service provider details. · Keep customers informed of estimated arrival times and any updates. · Monitor security cameras and access control systems to oversee the entry and exit of staff, visitors, and vehicles. · Proactively identify and respond to security threats or breaches, including unauthorized access attempts, suspicious activities, or security system malfunctions. Qualifications: · Excellent communication skills and a strong customer service orientation. · Ability to remain calm and composed in high-pressure situations. · Empathetic and understanding, with the ability to provide reassurance to distressed callers. · Quick thinking and problem-solving skills. · Basic computer skills for data entry and record-keeping. · Availability to work in shifts, including evenings, weekends, and holidays. · Previous experience in a call centre or customer service role is a plus. · DBS is preferred. Will do one on boarding. What We Offer: · Competitive compensation and benefits package. · Comprehensive training to equip you with the necessary skills and knowledge. · A supportive and collaborative team environment. · Opportunities for growth and career advancement. · The satisfaction of making a difference in the lives of those in need. If you are a compassionate and quick-thinking individual with a passion for helping others, we want to hear from you. Join our team as a Breakdown Call Handler and be the lifeline for drivers in their time of need. If you are Breakdown Call Handler & Security Monitoring and would like to apply for this exciting role with one of the region’s leading employers, make an application via this advert
About OMA Opening in Spring 2024, OMA will be a restaurant located in the heart of London’s thriving Borough Market, inspired by the fishing villages and shores of the Greek isles and further Levant. It is the latest project by the dcco. collective [ SMOKESTAK, manteca ]. A site in the capital’s iconic market has been thoughtfully restored with natural and repurposed materials that echo the raw and wild landscapes of Greece. Central to the kitchen is a wood-burning hearth with all manner of grilled and skewered meats form our in-house butchery, alongside vegetables from flourish farm, youvetsi claypots, and a raw bar serving crudo, ceviche and tartar from day-boat catches in Cornwall. A 400-bin wine list with a dedicated wine team showcases unique selections from Greece and the wider Mediterranean and mainland Europe. Seating 80 inside with a further 50 on a fully enclosed terrace overlooking the market, this is a unique proposition within the area. OMA is driven by a passion for showcasing the best of British produce. We work with the most inspiring, sustainability-driven suppliers throughout every aspect of its operations. We are proud to be an independent business grounded in a purely hospitality background. We invite all to sit at the table with us. We promote a culture of learning and development. About the role We are on the lookout for an enthusiastic receptionist to join our established team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. While experience in a similar environment is preferred, there is always opportunity for those who represent true hospitality. We are proud to have a very diverse team and celebrate individuality – we just ask to be yourself Requirements Previous experience in a similar environment desirable but not essential. We offer - £200 a month employee of the month’ awards with bonuses. - £500 ‘refer a friend’ bonus. - 50% staff discount on food and beverage at all sites. - Cycle-to-work scheme - Cost price wine through our suppliers. - International trips for top performers. - In-house training dedicated to your personal development. - Trips to meet suppliers and producers. - Staff trip programme to meet farms, fish markets and vineyards. - We offer qualifications, including, WSET, health and safety, food training. - Company donations to charities our staff feel are close to home. - Whole team staff parties. - Wholesome staff meals, end of service drinks. - Pay increase every year of service for up to five years. - Access up to 50% of your pay early through wagestream. - 28 days holiday [including bank holidays] per year. - Pension provider | The Peoples Pension.
A Housing Disrepair file handler is required for an excellent opportunity with a vibrant law firm based in Blackburn. We are a vibrant Law firm based in Blackburn looking to hire an experienced Legal Claims Handler. You will be responsible for the receipt of the initial instructions and initial matter creating and associated checks to support risk assessment. Primary Duties Logging Client’s signed Forms of Authority and Completed Questionnaire on the Case Management System Requesting and logging required documentation from the Client DSAR Reviews First port of contact with client Booking and Arranging Client Appointments Preparing a Letter of Claim Preparing Part 36/Calderbanks for both client and defendant All necessary calls and correspondence with the Client and third parties in the initial stages of the Client’s claim. Management of incoming work source email inboxes Attributes & Competencies Required Good interpersonal and communication skills to interact confidently with both staff and members of the public English GCSE (grade 9-1, A-C or Key Skills Level 2 or equivalent) Law degree/graduate Computer literate with knowledge of Microsoft applications Proven ability to plan, manage and prioritise workloads Flexible approach to working Working as part of a team and using own initiative Attention to detail Capability to undertake all assignments in a timely manner Knowledge of GDPR and Data Protection Desirable Previous administrative experience including excellent client care skills across different platforms, including telephone, email and written correspondence
A file handler is required for an excellent opportunity with a vibrant law firm based in Blackburn Preferably with Industrial Disease experience. We are a vibrant Law firm based in Blackburn looking to hire an experienced Legal Claims Handler. You will be responsible for the receipt of the initial instructions and initial matter creating and associated checks to support risk assessment. Primary Duties Must Have experience of using the Proclaim system Logging Client’s signed Forms of Authority and Completed Questionnaire on the Case Management System Requesting and logging required documentation from the Client DSAR Reviews First port of contact with client Booking and Arranging Client Appointments Preparing a Letter of Claim Preparing Part 36/Calderbanks for both client and defendant All necessary calls and correspondence with the Client and third parties in the initial stages of the Client’s claim. Management of incoming work source email inboxes Attributes & Competencies Required Good interpersonal and communication skills to interact confidently with both staff and members of the public English GCSE (grade 9-1, A-C or Key Skills Level 2 or equivalent) Law degree/graduate Computer literate with knowledge of Microsoft applications Proven ability to plan, manage and prioritise workloads Flexible approach to working Working as part of a team and using own initiative Attention to detail Capability to undertake all assignments in a timely manner Knowledge of GDPR and Data Protection Desirable Previous administrative experience including excellent client care skills across different platforms, including telephone, email and written correspondence
A Proclaim file handler is required for an excellent opportunity with a vibrant law firm based in Blackburn Must have previous experience in areas of law such as RTA, Personal injury, Industrial disease or Housing Disrepair. We are a vibrant Law firm based in Blackburn looking to hire an experienced Legal Claims Handler. You will be responsible for the receipt of the initial instructions and initial matter creating and associated checks to support risk assessment. Primary Duties Must Have experience of using the Proclaim system Logging Client’s signed Forms of Authority and Completed Questionnaire on the Case Management System Requesting and logging required documentation from the Client DSAR Reviews First port of contact with client Booking and Arranging Client Appointments Preparing a Letter of Claim Preparing Part 36/Calderbanks for both client and defendant All necessary calls and correspondence with the Client and third parties in the initial stages of the Client’s claim. Management of incoming work source email inboxes Attributes & Competencies Required Good interpersonal and communication skills to interact confidently with both staff and members of the public English GCSE (grade 9-1, A-C or Key Skills Level 2 or equivalent) Law degree/graduate Computer literate with knowledge of Microsoft applications Proven ability to plan, manage and prioritise workloads Flexible approach to working Working as part of a team and using own initiative Attention to detail Capability to undertake all assignments in a timely manner Knowledge of GDPR and Data Protection