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Introduction At Pizza Hut Delivery, our mission is to bring joy to hungry individuals while ensuring that our team members have a fantastic experience during every shift. As a Shift Manager, you'll have the opportunity to fully immerse yourself in the role, forge lifelong friendships, and become part of a community that shares a love for pizza, where everyone is welcome. We aim to create an exhilarating environment that supports your personal and professional growth, providing you with the tools to reach your desired destination. The great news is that our exceptional training programs are designed to equip you with all the necessary skills and knowledge to excel in your role. Accessible anytime, anywhere, and on any device, our world-class training will empower you to succeed. With coaching and development provided by your Restaurant General Manager (RGM), you'll be leading your first shift in no time. Because when you Rise, we all Rise. So, are you ready to rise? Main Responsibilities In the role of Shift Manager, you'll be the captain of our pizza-loving team, making sure every shift is a slice of perfection! Your leadership skills will bring the ingredients together for smooth operations, happy customers, and a fun-filled atmosphere that's "dough-lightful" to be a part of. Collaboration and organization will be your secret sauce, ensuring our pizza-making process is as "toppings-tastic" as can be. As the "supreme" overseer of the shift, you'll have eagle eyes and sharp ears, making sure our team knows their tasks and deadlines like the back of their hands. No delays in our delivery game! You'll "knead" the skills to manage our processes and technology, ensuring our pizzas are whipped up in record time. With your keen eye for detail, you'll be the "crust-odian" of product quality, freshness, and upholding our scrumptious standards. Our customers will be satisfied with the exceptional pizzas delivered to their doors. But it's not just about being a leader, you'll also be the motivator and mentor for our team members. Giving them "dough-licious" feedback and recognition in the moment, you'll create an environment where work becomes play! Training and uplifting our new team members will be a major part of your role, and leading by example and using clear communication will be your secret ingredient. So, get ready to be the "dough-light" of every shift as the Shift Manager, bringing the slice of fun, friendship, and fantastic pizzas to our Pizza Hut Delivery family. It's time to create some "pizza-rific" memories and make work an absolute blast! Ideal candidate Being a Shift Manager is all about making your team "grate" in your "pizza-tastic" hut! With exceptional leadership skills and a knack for connecting with people, you'll bring the best version of yourself to the present moment. After receiving awesome training on becoming a top-notch team coach, you'll be ready to ensure that every "crustomer" you serve has an amazing experience. You already possess many of the qualities needed for this role. A deep passion for pizza and people. We're all about cultivating a culture that brings individuals together and celebrates the unique flavours that define us, well... us! We believe in continuously working, growing, and thinking outside the (pizza) box. This means that the future you desire is within your grasp, regardless of who you are or what you aspire to achieve. But this is just the beginning - the first step on your path to an incredibly successful leadership career. We'll provide you with all the support and flexibility you need, offering learning opportunities both on-the-job and through online and classroom training. Your responsibilities will include: • Ensuring excellence in the kitchen and wowing customers with outstanding service. • Becoming a guru of standards and procedures, consistently delivering nothing short of exceptional performance on every shift. • Coaching and guiding our team members to unleash their brilliance, just like you. • Going all-out to achieve remarkable results during every shift, surpassing even the most challenging targets. • Maintaining a laser focus on Health & Safety and Food Hygiene regulations, ensuring we meet the highest standards. So, get ready to embark on an exciting journey as a Shift Manager, where you'll blend your passion for pizza and people with your natural leadership abilities. Together, we'll create a dining experience that blows minds and leaves a lasting impression. More about us Bringing People Together with Pizza Hut's #JoyofPizza! With over 60 years of history, Pizza Hut has become the world's largest pizza company, with 18,000+ stores across 100 countries. We're proud to operate nearly 400 Pizza Hut Delivery outlets in the UK. But wait, there's more to our pizza game! We've introduced amazing creations like the legendary Deep Pan, crave-worthy Stuffed Crust, and smile-inducing Cheesy Bites. Our latest mouth-watering innovation? The heart-melting MELTS. And guess what? We're not done yet. Stay tuned for cheesy surprises! 😉 At Pizza Hut, our North Star is to be the top pizza choice, bringing people together through the joy of pizza. We're like the cheese that binds families, sparks reunions, and turns strangers into pizza pals. Slice by slice, we spread happiness and create lasting memories. Our legacy is cheesy, and we're passionate about delivering extraordinary experiences to our beloved customers and team members. So, come on over and let us sprinkle some pizza magic into your life. Pizza dreams really do come true at Pizza Hut! Why Join Us? Our Recipe for Good At Pizza Hut, we're dedicated to expanding our business and elevating our brand to new heights by embracing the principles of "Good Growth." As experts in the pizza industry, we understand that setting clear objectives is vital to guide our delicious endeavours and bring about positive change. Without further delay, let us present our appetizing "Recipe For Good." Our pizza-centric goals revolve around three key elements: More Equality, Less Carbon, and Better Packaging. Are you ready to rise? Let's make it happen!
LIFE AT CLAYS Clays is the premier indoor interactive clay shooting experience and cocktail bar, bringing all the fun of a British clay target shooting weekend to the city. We are the perfect place to spend time with friends or colleagues for an adrenaline-fuelled, fun-filled experience day or night. With a completely unique proposition in the competitive socialising arena, our gamified version of Olympic clay target shooting makes clay shooting safe, fun and accessible for all. We are on an exciting adventure as we expand both domestically and internationally into key global markets where the appeal for Britishness and competitive gaming has tested strongly. Careers at Clays are loaded with possibilities and as we grow our brand and business, we are also invested in developing our people, providing many opportunities for personal development and access to excellent training. We are building an amazing team of autonomous free thinkers who are passionate about creating amazing experiences for our guests. If you’re looking to join a company with a culture and working environment where integrity, fun and teamwork are prioritised, we might just be the place for you! CLAYS VALUES Just like our venues are designed for everyone, so is our workplace. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people, and that's why we work hard to create an inclusive culture for everyone. We want the different perspectives, increased creativity and higher innovation that comes from diversity. So, as long as you are passionate about making a positive impact then we want to hear from you. And of course, we're looking for someone who's going to live and breathe our Clays values, which is why we framed them as a set of questions that inform what we do: Safe - Is it safe? For our team, our guests, the business, our partners. Amazing experience - Is it delivering an amazing experience? We amaze, and are amazing. We bring fun, thrill, wonder and joy and deliver an experience like no other. Always striving to surprise, delight and exceed expectations. Lasting - Is it lasting? We are committed to making a positive contribution to our world, our team, our guests and our industry in a way that is sustainable and enduring. We are here for the long term, we create a strong impression and make lasting memories. There is always a part of our amazing experience to discover and we are constantly evolving. SUMMARY OF POSITION Clays floor teams are collaborative with a group of highly skilled individuals who are heavily cross trained. Clays offer a unique experience and we therefore have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the experience to life for our guests. For this role, We are looking for exuberant individuals with big personalities who always bring the fun and positive energy. You will run a section of our gaming pegs and control the entire guests journey for multiple groups throughout the operation. Previous hosting experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them in food and drinks orders. As well as ensuring that they are looked after with our 12 steps of service at every stage of their experience. You will understand our bookings system and how to manage the entire bookings journey, whilst also being an expert in our food & beverage operations, ensuring service is delivered to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints tips and guidance, driving peoples competitive spirit and engaging them in the game. Our Shoot Captains will be able to develop a rapport with the guest throughout their entire experience and leave them with a smile on their face, knowing your name and looking forward to come back. WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary. Other great benefits include: Continuing career development via our Career Tree learning journey and opportunities for progression in our growing business Globally recognised qualifications as part of the Career Tree Journey funded by Clays 32 working days’ holiday pro rata every holiday year including bank holidays and an increasing holiday allocation with length of service up to a maximum of 36 days An additional Celebration Day every year to celebrate something that is important to you Generous 50% colleague discount during off peak periods and 25% colleague discount during peak periods to enjoy Clays with your friends and family Market-leading parental leave policies. In addition to your statutory rights, Clays offers all colleagues with 12 months service, 13 weeks leave at 100% pay (based on your average weekly earnings) for maternity, adoption and paternity and partner leave Health Care Cash Plan including up to £995 of reclaimable appointments & treatments and access to a Virtual GP An Employee Assistance Programme including a 24/7 employee support service and access to up to 8 counselling sessions A paid annual Volunteer Day for you to give back to your local community Choice of a Birthday Gift All colleagues are eligible to join Clays’ non-contributory Pension scheme, where we will contribute a minimum of 3% of your basic salary into the scheme and you will pay a minimum of 5% of your basic salary into the scheme Other team recognition and incentives via our Shooting Stars recognition programme Access to hospitality discounts via Hospitality Rewards Meals provided for colleagues working operational shifts in venues across mealtimes