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Dental Practice Centre, a fully private practice located in Potters Bar, is seeking a highly skilled Receptionist and Treatment Coordinator (TCO) to join our dedicated team. We are committed to providing exceptional patient care while adhering to regulatory standards (GDC, CQC). If you excel in managing patient interactions and have a keen understanding of compliance requirements, we want to hear from you! Responsibilities: - Warmly greet and assist patients, ensuring a friendly and professional atmosphere. - Efficiently schedule appointments and manage the appointment calendar. - Handle patient payments and financial transactions. - Ensure compliance with privacy regulations and maintain patient confidentiality. - Collaborate with the dental team to provide seamless patient care. - Stay informed about regulatory changes and implement necessary compliance measures. - Assist with various administrative tasks to support the smooth operation of the practice. Requirements: - Previous experience as a dental receptionist is required. - Strong understanding of compliance regulations. - Excellent communication and interpersonal skills. - Prior knowledge of dental management software, preferably Software of Excellence. - Ability to multitask and prioritise effectively. - A dental nursing qualification and registration are highly desirable. If you are ready to join a dynamic team where your expertise in compliance and your skills as a receptionist will be highly valued, we encourage you to apply. Please submit your CV and a cover letter detailing your relevant experience and why you would be a great fit for this position. We look forward to hearing from you!
Please note - we currently do not have a Home Office licence to offer sponsorship and recruit care staff from overseas. Please do not apply if you require sponsorship as your application will not be progressed. Thank you Are you an experienced senior carer or a care assistant looking to advance your career? You could join our incredible team in Nantwich as we are looking for an additional senior carer to ensure that the care we provide is of the highest quality. Senior Care Assistants provide leadership to the team and shadow, observe, and mentor new care assistants. They also have a key role in developing care plans and carry out client reviews and assessments. Senior Care Assistants are also part of the on call team, on a rota basis, dealing with emergency calls and covering care calls when required. Purpose of the position The role is key in ensuring only the highest standards of person-centered care are delivered to our clients within their own homes. To act as a role model to support and develop our team of care assistants, demonstrating high levels of care. To work as part of the management team, monitoring the quality of care provided and carrying out client reviews. Main duties and responsibilities - To carry out needs assessments and risk assessments for clients with regular monitoring and reviews. - To carry out introductory visits of new care assistants to clients. - To be part of the on-call team in case of an emergency / out of office hours (additional payment for on-call). - To be actively involved with the shadowing and observations of new staff. This includes shadowing new care assistants, completing their shadowing documents and providing on-the-job training of how to complete care tasks as outlined in their job descriptions and company handbook. - To motivate and build the team with ongoing mentoring and identifying training needs of care assistants. - To monitor all clients for service and care assistant satisfaction, including completing spot checks. - To ensure accuracy and completeness of clients’ documentation held electronically. - To manage difficult situations calmly and effectively. The Senior Care Assistants role will include early mornings, late nights and weekends. The role is 80% field based. Person Specification — Essential Criteria - At least 2 years experience in a home care role - Achieved NVQ level 2 or above in Health and Social Care or willing to work towards - Full, valid driving licence and access to a car - Self-motivated, organised and flexible to work requirements and changing needs - Friendly, caring and sensitive to the needs of others - A good leader and mentor - A good listener and communicator, both verbally and in writing - A good problem solver - Capable of accepting responsibility and coping with emergencies - Excellent computer skills Being a senior care assistant with SureCare is a very rewarding role and will give you the opportunity to develop your skills and training and ultimately allow you to progress your career with promotions as we continue to grow. Overall we are rated Good with the CQC and rated Outstanding in Caring - you can help us achieve Outstanding overall. - Paid travel time and mileage - Annual loyalty bonus which increases each year (conditions apply). - Refer a friend bonus scheme - £250 when they pass probation and another £250 after they've worked a year. - Additional payments for being on-call
At Norbury Park all staff are aware of our core values of; care, community, nurture and support which we embed throughout our day-to-day practice and care for the young people/ children in our care. Safeguarding Norbury Park is committed to safeguarding and promotes the welfare of all residents within the setting. We are committed to the promotion of equal opportunities and for all voices to be heard. This post is classed as having the main responsibility and will be one of the main Designated Safeguarding Lead and so will have a high degree of contact with the vulnerable residents and is exempt from the Rehabilitation of Offenders Act 1974. It is therefore subject to an Enhanced disclosure through the Disclosure Barring Service. Role purpose To care for all Young people and Children within the residential home and ensure that they are always safe, well cared for and that you are working collaboratively with these young people to achieve their goals. To assist and lead and management of the team in the smooth running of the home, ensuring that staff are well trained and can appropriately manage the behaviours of the residents and that there are suitable staff ratio’s on shift at all times. Main Duties -Inducting all new staff -Ensuring appropriate paperwork is in place for each resident including; Risk assessments, Care plans, Support plan etc. -Supporting and managing a team -Rota all staff on regular, predictable shift patterns - Aiding the Completion of Quality Assurance Documents - Staff development; arrange training for staff, probations and supervisions - Supporting the QA visits (joint task) - Liaising with external professionals - Attend LAC and other professional meetings - Maintaining the daily write-ups and logs Initial Setup of Norbury Park -Ensure that the residence is registered and compliant with all necessary regulation services. Such as; Ofsted, CQC etc. -Interview and appoint new staff - Assist in the Establishment of a staff team that is appropriately trained to support the young people/children appropriately -Ensure that budgets and staffing are within the allocated amount each month Maintaining Norbury Park -To ensure that the day to day running of the Care Home is smooth and efficient Staffing/ Management -Provide advice, guidance and training to staff where required Safeguarding -Share responsibility of the Designated Safeguarding Lead alongside the Care home managers Communication -Liaise with the manager and the Directors and inform them of any important updates, related to the residents, finance amongst other day to day things. -Weekly and Monthly meetings with the Directors Administration/Organisational -Develop and oversee the implementation of the Director’s strategy within the Company -Keep up to date with legislation and government guidance relating to the work of the Company -To maintain accurate records in accordance with Norbury Park’s requirements -To fulfil the Company’s equal opportunities and safeguarding policy at all times, recognising and respecting the diversity of all who work within the Company. -Any other reasonable duties as requested by the Director of Finances Health and Safety -To be familiar with Health and Safety Regulations, policies and procedures and ensure they are adhered to withing your own area of responsibility. -To be aware of and follow fire policies and procedures, ensuring safety of residents and workers safety and welfare at all times Equality and Diversity -To enforce the zero tolerance policy of all forms of victimisation, discrimination and harassment in the workplace -To be tolerant of differences and use respectful language -Ensure professional standards and boundaries are clear - To treat everyone respectfully The duties and responsibilities above do not represent a full list of those expected of the post holder. It is also recognised that the duties of all posts are subject to change over time. All duties must be carried out in accordance with the Company’s equality and diversity policy, recognising and respecting the diversity of all who live and work at the Company. We reserve the right to amend your duties with notice and where possible we will aim to get your consent. Person Specification- Deputy Care Home Manager Qualifications Essential: -Safer Recruitment Desirable: -Designated Safeguarding Lead, Level 4 -Level 5 Registered Care Home Manager Experience Essential: -At least 2-years experience working with those who have complex needs such as; SEMH, physical aggression, verbal abuse etc. Desirable: -Worked with children from the age of 11-18 Knowledge & Understanding Essential: -Understand that the care home users will always take priority over anything else whilst also recognising and completing essential tasks at the same time. Abilities & Skills Essential: -Good communication skills -Passionate about working with those who have challenging behaviour -Leadership experience Other Desirable: -Hold a UK Driving licence and be willing to get business insurance Job Types: Full-time, Permanent Pay: £37,000.00 per year Benefits: - Additional leave - Company car - Company events - Company pension - On-site parking Schedule: - Monday to Friday - Overtime Supplemental pay types: - Performance bonus Work Location: In person
Are you looking for an exciting opportunity to belong to an organisation with a great retention record where you will never feel like 'just a number’? Where you will be supported, encouraged and respected? Where there is an excellent track record of career development and a senior management team that isn’t changing constantly? Change and uncertainty can be really difficult, particularly in challenging times like these. At Alina Homecare, we pride ourselves on providing high quality and truly person-centred care and support. That isn’t just for our customers - we really look after our people too. That’s why we have an amazing team, across multiple locations, with every Regional Director promoted into post after learning their management skills with Alina Homecare. It makes it a very different place to work. We don’t do internal politics. We don’t do blame. We don’t do shortcuts. We really do support. We really do encouragement. We really do career development and great training. We do all this and we deliver truly excellent care. If this sounds like a place where you would like to belong then call apply now Job Information Job title: Registered Manager Job Opportunity: Start Up Branch of Domiciliary Homecare Salary: Very Competitive Salary Bonus opportunity: up to £5,000 PA 22 days starting annual leave entitlement raising to 25 days + 8 bank holidays. Job Location: Henley on Thames Reporting to: Operations Manager Working Hours: Full Time £500 Joining Bonus Registered Manager - Branch Manager - Care Manager - Registered Branch Manager - Homecare Manager - Homecare Branch Manager - Registered Homecare Manager- Domiciliary Manager - Domiciliary Homecare Manager - Domiciliary Registered Manager Required skills Business Development Home Care Management Social Care CQC Application questions Do you have a valid drivers licence and transport? Yes No Domiciliary Homecare? Yes No Manager? Yes No
About us At Norbury Park all staff are aware of our core values of; care, community, nurture and support which we embed throughout our day-to-day practice and care for the young people/ children in our care We are creative, supportive, collaborative and our goal is to care for Young people and Children within the residential home setting and ensure that they are always safe, well cared for and that we are working collaboratively with these young people/children to achieve their goals. At the heart of the work that we do is to support these individuals with their care and development needs, helping them to progress towards a more independent and well-rounded life. Role purpose To care for all Young people and Children within the residential home and ensure that they are always safe, well cared for and that you are working collaboratively with these young people/children to achieve their goals. To support these individuals with their care and development needs, helping them to progress towards a more independent and well-rounded life. Main Duties - Undertake all duties and responsibilities in accordance with: company policies, procedures, protocols, guidelines, standards; good professional practice,, CQC and other regulatory requirements, relevant legislations, all legal and contractual obligations. - Provide advice, information and support to the residents. - To support and provide care for the young people/children in the home by assisting them with; bathing, eating, homework, education, behaviour, money management, travel training etc. - Ensure resident’s follow the homes rules and support the manager in investigating and taking action where these may have been breached. - Manage challenging behaviour which may require physical intervention to appropriately support the child/ young person. - Oversee the maintenance of accurate client records and databases and provide statistics for management and to assist with service evaluation in a timely fashion. - Support clients with the prompting of their medication, conduct accurate and timely medication audits and maintain accurate medication records. - Complete written documentation (support plans, Medication sheets, risk assessments) regarding the young people/ children to help and ensure their safety and development within our setting. - Take part in regular team meetings to discuss the residents, the progress that they are making, how their general well-being is as well as forming action plans to support them further. - Attend professionals meetings (where appropriate). - Assist in the transfer of individuals between agencies and services. Health and Safety - To be familiar with Health and Safety Regulations, policies and procedures and ensure they are adhered to within your own area of responsibility. - To be aware of and follow fire policies and procedures, ensuring safety of residents and workers safety and welfare at all times. Equality and Diversity - To enforce the zero tolerance policy of all forms of victimisation, discrimination and harassment in the workplace. - To be tolerant of differences and use respectful language. - Ensure professional standards and boundaries are clear. - To treat everyone respectfully. Norbury Park is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents. We believe in equal opportunities for employment and advancement, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by applicable laws. Our dedication to equality extends to our recruitment process, professional development programs, and all aspects of employment. Join us in creating an environment that celebrates diversity and promotes equal opportunities for everyone. Benefits of working at Norbury Park as a Support Worker - 5 days of work a week - Annual Salary with the option for overtime if you wish - Annual Salary review with the option to be suggested for a one-off bonus - Bank Holiday extra pay - Christmas gift card - Pension scheme - Predictable rota, you are able to know your days off months’ in advance - 28 days of holiday per year - Friendly and collaborative work team - A team that is making a difference with extremely challenging and complex children/ young people - £20 per month towards a car wash if you provide business cover and drive the residents - Training opportunities; E-learning modules including; Food Safety Level 2, Safeguarding Children, GDPR, Emergency First aid at work. Further CPD opportunities such as Level 3 Diploma for Residential Childcare, Qualified First Aider course. We accept suggestions of courses that will help support/enable you in your role further. Additional Notes Candidates who have been shortlisted for an interview will be expected to complete our application form prior to their interview. Job Types: Full-time, Permanent Salary: From £24,400.00 per year Benefits: - Company events - Company pension - On-site parking - Sick pay Physical setting: - Care home - Residential home Shift: - 8 hour shift - Day shift - Night shift Work Location: In person
Ambitious Care Company seeks an equally ambitious Registered Manager! Castle Care Recruitment are pleased to help our amazing client find the right Manager to take the business forward! Could that be you? Are you looking for a rewarding career where you make a difference every day? Our client is passionate about care and seeks like minded individuals to join the team and deliver the care that their residents deserve! The Benefits Our client is offering many benefits including … Base salary between £50,000-£70,000 per annum (Depending on experience) Performance related bonus 42 hours per week Outstanding career development Company pension scheme Staff appreciation incentives About The Role Purpose built Nursing home in Eastbourne registered for 50+ Reporting to the Operations Manager, you will be responsible for leading the care team to ensure that the care delivered to our residents is safe, person-centred and dignified. You will be an inspirational and passionate leader to both guide and set an example of all staff (leading from the front!) You will have responsibility for developing all of our staff and mentoring the senior team (building up those around you and making them better!) You will oversee and audit the Nursing Home to ensure regulatory compliance (deliver the best care and environment that our residents deserve!) About You Strong leader and caring personality Knowledgeable of the care sector Registered Manager Experience or significant Deputy Manager Experience CQC key lines of enquiry and other regulatory frameworks. Valid NMC pin without restrictions. Prior experience leading and engaging a team Our client encourages applications from people from all backgrounds. Diversity is the key to winning!