Are you a business? Hire customer service manager candidates in United Kingdom
- Handling and resolving customer complaints in a professional and empathetic manner. - Processing customer requests (service tasks, consumable orders, installations) in the shortest and most efficient way. - Develops and implements policies and procedures to deal effectively with customer requirements and complaints. - co-ordinates and controls the work of those within customer services departments. - discusses customer responses with other managers with a view to improving the product or service provided. - plans and co-ordinates the operations of help and advisory services to provide support for customers and users.
Customer Service Manager 7220 East London £27,000 - £28,000 per annum **Full Time, Permanent ** We are currently seeking a highly motivated and experienced Customer Service Manager to join our team. You will be responsible for leading our customer service operations, managing a team of representatives, and ensuring exceptional service delivery to our valued customers. If you are a dynamic leader with a passion for customer service excellence, we want to hear from you! Responsibilities: - Lead and mentor a team of customer service representatives to achieve performance goals and deliver outstanding service experiences. - Develop and implement customer service policies, procedures, and standards to ensure consistency and excellence in service delivery. - Handle escalated customer inquiries, complaints, and complex issues in a timely and effective manner. - Monitor key performance indicators (KPIs) and drive performance excellence through ongoing training, coaching, and development. - Collaborate with other departments to ensure alignment on customer service goals and initiatives. - Gather and analyse customer feedback to identify areas for improvement and drive continuous improvement initiatives. Qualifications: - Proven experience in a customer service management role. - Strong leadership, communication, and interpersonal skills. - Excellent problem-solving abilities and a customer-centric mindset. - Proficiency in CRM systems, helpdesk software, and other customer service technology solutions. If you're ready to elevate your career in customer service and make a significant impact in a fast-paced and rewarding environment, click “APPLY” now!
As our business grows, we are on the lookout for a driven and enthusiastic Sales/Lettings Negotiator to join our dynamic team. If you have a passion for real estate and outstanding customer service skills, we want to hear from you! Job Description: We are seeking a proactive and customer-focused Sales/Lettings Negotiator to manage various aspects of property sales and lettings. This commission-based role involves handling inquiries, maintaining property listings, and providing exceptional service to drive sales and client satisfaction. Key Responsibilities: Answer incoming calls from potential clients generated via online platforms such as Zoopla. Log new clients and newly managed properties into the stock list accurately and promptly. Post and update managed properties on property listing websites, including Rightmove and Zoopla. Arrange and conduct property viewings with potential buyers and tenants. Negotiate offers between buyers, tenants, and property owners. Provide professional advice to clients on property market trends and valuations. Maintain up-to-date knowledge of available properties and market conditions. Ensure all relevant documentation and administrative work is completed in a timely manner. Communicate regularly with directors regarding day-to-day activities and client updates. Deliver exceptional customer service and build lasting relationships with clients. Requirements: Previous experience in sales, lettings, or a related field is preferred. Strong communication and interpersonal skills. Excellent organizational skills with attention to detail. Ability to work independently and as part of a team. Proficiency in using online property portals such as Zoopla and Rightmove. Ability to handle a high volume of calls and manage multiple tasks simultaneously. Self-motivated with a strong drive to achieve targets and earn commission. Benefits: Commission-based earnings with unlimited potential. Flexible working hours. Opportunity to work with a supportive and dynamic team. Access to training and professional development. Potential for career growth within the company.
Position Overview: Seeking a knowledgeable and dedicated Wine Shop and Restaurant Supervisor to oversee daily operations. Responsible for managing staff, maintaining quality standards, and ensuring exceptional customer service. Responsibilities: 1. Operations Management: - Oversee day-to-day operations, including shop and dining area organization. - Manage inventory, place orders, and handle cash operations. 1. Staff Supervision and Training: - Lead and motivate staff, schedule shifts, and provide training. - Ensure professional service and customer interaction. 1. Customer Service: - Provide excellent customer service, offer wine recommendations, and address concerns. 1. Wine Selection, Promotion, and Events: - Stay updated on wine trends, curate a diverse selection, and promote wine offerings. - Organize and run private and ticketed wine tasting events, showcasing our wine selection and providing educational experiences for customers. Requirements: Strong leadership skills and a passion for wine. Excellent organizational and communication abilities. Prior experience in a similar role preferred, including event planning and execution.
Would you like to work with one of the most luxurious brands in the UK? Do you have a dynamic and vibrant personality with strong selling skills, excellent customer service and a friendly disposition? We have exciting opportunities to work in Imperial Bamboo . Imperial Bamboo is a shop for selling Bed Linen ,Pillows and mattresses made of bamboo. Candidates should be passionate about delivering a professional customer service at all times, whilst being immaculately presented and holding excellent communication and client skills. If you are interested, please read further details below: Purpose of the Role The Retail Sales Consultant (Luxury Brand Ambassador) is responsible for delivering world class customer service in our stores to achieve sales and service target. They are passionate and knowledgeable about the Imperial Bamboo Bedding. We referred to our Sales Consultant as Luxury Brand Ambassadors to represent better the level of excellence of our team members! This role is full time working 5 days per week Day to Day Key Responsibilities Your duties will include but not be limited to the following: Ensuring that you are well informed about all the items Imperial Bamboo Bedding, that you will sell and can communicate with confidence the features and benefits of their bedding and other products to potential customers. Act as an ambassador for the brand and company Achieving the sales targets that are set for you and provide the highest levels of customer service to all our customers and potential customers in line with the Shopping Center. Maintaining a clean and well-merchandised environment on the counter where you work. Ensure Company Visual Merchandising standards are always maintained. Carrying out promptly any reasonable instructions or tasks set by your line manager. I.e., stock replenishment, unpacking stock deliveries, stock taking, recording sales figures and supervising agency staff. If requested, report sales figures to Sales & Education Manager on a weekly basis. Record individual sales data daily Opening, maintaining, and closing your cash till each day you are at work in line with store expectations. Being aware of and reporting any stock loss or damage on your counter and stock room area. Being aware of promotional activity. Skills/Experience Required Appreciation and a passion to work within the industry. A passion or keen interest in bedding sales Experience of providing a consistent high level of customer service. Experience of dealing with clients/customers. Highly organised team player, able to communicate with colleagues at all levels. Able to demonstrate a pro-active attitude and flexible approach. Excellent time management, organisation and prioritising skills. Key Personal Qualities A team player, self-motivated and able to work on own initiative A blend of passion, dedication and imagination Eager to learn and share their knowledge High levels of attention to detail. See the whole picture but care about the details and client satisfaction Please note that these are not exhaustive lists Location This role is based in Westfield Stratford London Salary and Benefits Competitive salary and benefits reflective of a luxury retail brand. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. - We very much value your interest in our opportunity. We anticipate a high level of applications and will only directly contact candidates we feel are best suited for this role. Thank you for your understanding.
Birley Bakery is the newest opening from entrepreneur Robin Birley, owner of private member’s clubs 5 Hertford Street & Oswald’s. Birley Bakery is located in Chelsea Green, London and has a warm and welcoming environment, inspired by the classic concept of Boulangerie-Patisserie. We aim to fulfil the need of every household craving exceptional quality, delivering simple, homely yet chic bread, pastries, desserts, chocolate and ice cream. We are currently looking for a Barista to join our Birley Bakery team. The additional benefits for Barista are: Birthday day off Discounted gym membership with GymFlex Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist Private medical insurance with AXA Private dental insurance with Bupa Workplace nursery scheme Cycle to Work Scheme Employee Assistance Programme – Hospitality Action Access to a company doctor Eyecare & specs vouchers In-house industry training Sponsored social events Recommend a friend bonus of £750 Staff Accommodation (subject to availability) Online retail discounts Free English Classes Freshly prepared meals whilst on duty The working hours: Full time position 42.5 hours a week on a rota basis The shop is open 7 days per week (Monday- Friday 7am- 6pm & Saturday- Sunday from 8am-6pm) The responsibilities of the Barista are: Prepare, serve coffee and beverages Opening & Closing responsibilities Taking orders and handling the till Clearing tables and serving customers Stock rotation & management Customer order management. The Experience & Qualifications required of our Barista are: Experience of working in a luxury hotel, restaurant or private member’s club advantageous Strong customer service experience To work as an effective part of a team Excellent communication skills Experience as a barista is desirable If you feel that you have the experience and skills to join us as Barista at Birley Bakery then apply by forwarding your up to date CV together with a covering letter to the link below.
We are looking for an enthusiastic Bartender to join our team at St Pancras Brasserie and Champagne Bar. Responsibilities include preparing and serving drinks, providing excellent customer service, maintaining the bar area, and managing inventory. Previous bartending experience, strong communication skills, and a flexible schedule are preferred.
Are you ready to take on an exciting new opportunity in the pest control industry? Archers Pest Control, located in the heart of London, is seeking a detail-oriented and highly motivated individual with a passion for pest control and excellent customer service. As a Field Pest Control Technician, you will play a key role in helping our clients maintain safe, pest-free environments. Your daily tasks will include: 1. Inspecting customer premises and reporting on levels of pest infestation. 2. Organising and executing a programme of treatments using industry-leading pesticides to control pests effectively. 3. Drafting comprehensive reports on all inspections, including details of treatments. 4. Actively seeking new opportunities to expand your portfolio and upsell additional services, earning you an uncapped commission on sales! 5. Attending relevant training programs to develop and enhance your knowledge and skills in the pest control industry. 6. Completing all necessary training to ensure success and professional growth within the company. What we offer our Field Pest Control Technicians: 7. A competitive salary that reflects your skills and experience. Salary per annum £24,000-£36,000 8. Uncapped commission on sales, allowing you to exponentially increase your earnings. 9. A company van for use in both professional and personal settings, covering commuting and social events. 10. Access to our cutting-edge company software, ensuring smooth and efficient communication and task management. 11. Optimised full-time schedule around your living area. 5 days a week - Monday to Saturday working week. Having No Pest Control Experience? No problem! Introducing Our Comprehensive Pest Control Technician Training Program at the Archers Pest Control Academy We are committed to providing top-notch training for aspiring pest control technicians. With our comprehensive, hands-on curriculum, you will gain the skills and knowledge necessary to tackle any pest problem and protect our clients' homes and businesses effectively. Our program is designed to equip trainees with the necessary tools and techniques to effectively combat a wide range of pests, from common insects to rodents and other wildlife nuisances. Our experienced instructors provide engaging lessons to ensure that every trainee graduates with a solid foundation in pest control, including: - Pest Identification and Biology: Learn how to identify various pests, understand their life cycles, and recognize signs of infestations to effectively target and eliminate them. - Inspection Techniques: Acquire the ability to thoroughly inspect properties, identify potential pest entry points, and assess the extent of pest problems. - Treatment Methods: Master the use of chemical and non-chemical treatments, including baits, traps, and other Integrated Pest Management (IPM) strategies to resolve pest issues. - Safety and Compliance: Familiarize yourself with industry regulations, proper handling and storage of chemicals, and best practices to ensure the safety of both our technicians and clients. - Customer Service and Communication: Develop essential customer service skills to effectively communicate with clients and address their concerns, while building trust and promoting repeat business. Job Requirements: 1. A valid UK full driving license: As a Field Pest Control Technician, you'll be required to travel to various locations throughout London, so it's essential that you possess a valid full driving license and have good driving skills. 2. Eagerness to learn new skills: Pest control is a constantly evolving industry, with new techniques and advancements being introduced regularly. To excel in this role, you must have a continuous improvement mindset and be eager to learn and adapt to new pest control methods and technologies. 3. Parking awareness in London: Efficiently navigating through the city and safely parking in congested areas will be a significant aspect of this role. Strong parking and spatial awareness skills are necessary to manoeuvre in tight spaces without causing damage to company vehicles or property. 4. No previous pest control experience required: While experience in pest control is beneficial, it isn't mandatory for this role. Our company is committed to training and developing skills on the job, providing all the necessary tools, knowledge, and resources for you to become a proficient Field Pest Control Technician. 5. Teamwork capabilities: In this position, you'll be working closely with colleagues to deliver top-notch pest control services to our clients. Strong communication and collaboration skills, along with a willingness to support your teammates, will be crucial for maintaining a positive work environment and effectively completing daily tasks. By meeting these requirements, you'll be well-equipped for a successful career as a Field Pest Control Technician, continuously expanding your knowledge and skill set, and making a difference in the lives of London residents by maintaining pest-free environments. Don't miss this fantastic opportunity to join our friendly, ambitious team at Archers Pest Control! Apply now and start your journey toward a rewarding career as a Field Pest Control Technician. Job Types: Full-time, Permanent Pay: £24,000.00-£36,000.00 per year Benefits: Company car Company pension Free or subsidised travel On-site parking Schedule: Monday to Friday Weekend availability Supplemental pay types: Bonus scheme Commission pay Tips
We are looking for experienced full-time Waiters/ Waitresses, who can always put a smile on customers' faces and love working with fresh, wholesome produce. At Granger & Co we are different here's what we give our staff: - Exceptional Monthly incentives - Training with our suppliers and our fantastic People Development Manager – offering both support and guidance - An extra day of holiday for every year of service after two years of working with the company - A real work-life balance – healthy minds & healthy hearts! - English courses provided – we support everyone - All meals are included when you are at work, which are fresh and wholesome - 50% staff discount for you to use within all five of our excellent restaurants Experienced wait staff are what we’re gunning for but we also value: - Natural talent – we want people-people - An inspiring waiter or waitress who raises the bar in customer service - A passionate approachable individual Across all five of our restaurants we demonstrate a family approach to nurturing our staff and wanting to see them progress and succeed in our business. We serve classic, freshly prepared, healthy & natural food right through from busy bustling breakfasts to cosy evening candlelit dinners.
Job description We are looking for a passionate, experienced, Assistant coffee shop supervisor. You will be passionate about hospitality and customer services. You will be fully flexible with your hours, a hands on, driven, energetic leader. You will have experience in a similar, busy coffee shop/cafe environment. You will oversee daily operations of the shop, ensuring smooth and efficient workflow. You will manage a team of employees, providing guidance, training, and support. You will coordinate and schedule staff shifts to ensure adequate coverage. You will monitor inventory levels and place orders for supplies as needed. You will maintain cleanliness and organization of the shop. You will ensure compliance with food safety and sanitation regulations. You will work with suppliers to maintain quality standards. You will handle customer inquiries, complaints, and feedback in a professional manner You will Implement strategies to increase sales and improve customer satisfaction Experience - 2-3 years Previous experience in a similar coffee shop environment - Strong knowledge of food production and preparation techniques - Familiarity with coffee and preferably tea - Excellent team management and leadership skills - Ability to prioritize tasks and manage time effectively - Knowledge of food safety regulations and best practices - Strong communication and interpersonal skills Job Type: Full-time
We are seeking a skilled and friendly Barista/Coffee shop assistant to join our team. You will be responsible for providing excellent customer service in a fast-paced cafe environment to a high standard. The ideal candidate will have experience within a coffee shop environment Duties: - Greet customers in a friendly and welcoming manner - Take customer orders and prepare beverages - Operate espresso machines, coffee grinders, and other equipment - Ensure the cleanliness and organization of the cafe area - Stock and replenish supplies as needed - Handle cash transactions accurately - Provide exceptional customer service by addressing customer inquiries and concerns - Collaborate with team members to maintain a smooth workflow Experience: - Previous experience as a Barista is essential - Knowledge of coffee brewing techniques and latte art is a plus - Familiarity with different types of coffee beans and their flavor profiles is desirable - Ability to work in a fast-paced environment while maintaining attention to detail - Excellent communication skills and the ability to work well within a team Skills: - Strong customer service skills with the ability to engage with customers in a friendly manner - Effective time management skills to ensure efficient service during peak hours - Basic math skills for handling cash transactions accurately - Knowledge of food safety regulations and the ability to maintain cleanliness standards Join our team and be part of an exciting cafe environment where you can showcase your passion for coffee and provide exceptional service to our valued customers. Job Type: Part-time Pay: £10.42-£11.44 per hour Expected hours: 22.5 – 30 per week
Join Our Team at Canny Promo! Are you an experienced call centre agent looking for a new opportunity in a thriving and supportive environment? Canny Promo, located in Imperial Wharf, Fulham, is expanding, and we're looking for dedicated professionals to join our happy and dynamic team. We take pride in our team spirit, and we're proud to say that no one has ever left our company – testament to our positive and inclusive work culture. Position: Call Centre Agent What We Offer: A friendly and supportive team environment Flexible working hours with a rotating shift schedule Opportunity to work with a diverse range of clients Competitive salary and benefits package Key Responsibilities: Answering incoming calls and making bookings Providing excellent customer service in busy situations Managing appointment schedules efficiently Requirements: Language Skills: Fluent in English; Portuguese is a plus but not essential Experience: Previous experience in a call centre and handling bookings Flexibility: Ability to work a mix of late (5pm-2am) and early (9am-5pm) shifts, including at least two weekends per month Open-Mindedness: Willingness to handle calls for clients from various industries, such as adult / alcohol industries. Why Join Us? Be part of a close-knit team where your contributions are valued Enjoy a positive and engaging work atmosphere Grow with a company that is expanding and offers stability Work in a convenient Fulham location At Canny Promo, we believe in creating a workplace where everyone feels valued and respected. If you have the experience and qualities we're looking for and want to be part of a team that loves what they do, we would love to hear from you. How to Apply: Reply to this advert with your CV and a cover letter with the subject line "Call Centre Agent Application." We look forward to welcoming you to our team! Canny Promo – Where your career can thrive!
We are hiring for our Restaurant in Camden, London for the following positions:: - General manager - Head chef - Commis chefs , - Kitchen staff, - Experienced barista/customer service team members If you have what it takes please contact me or inbox me with your CV.
We are an independent pub in the heart of Highbury with an emphasis on quality ales, craft beer and friendly service. We’re proud to be the best spot for a pint in the area, with a beautiful beer garden out the back for summer and open fires inside for the winter. What we offer: - Competitive starting wage of £12 p/h - A beautiful working environment with a supportive team - Flexibility over shift patterns for prior commitments - -Discounts with our food partners - -Courses and training for your development in hospitality - The opportunity for progression. If you take pride in your work, we’ll take notice. - A beer after work. You’ve earned it. What we’re looking for: - Bar experience essential. - We need good team players who come to work trying to make the day a success - A positive attitude and eagerness to learn - Excellent customer service skills. We’re all about leaving people smiling. Cheers, Olivia Manager Bank of Friendship
We’re looking for a Floor Manager to join our talented team at The Goat Chelsea. We are a small team and looking for someone who can run the floor in GM absence. High quality customer service and being on top of the details is key. We are looking for staff only until July so is a temporary contract. Able to work with chefs to configure our daily changing menu and be responsible for this in GM absence. Able to open by themselves
Here are a few of the reasons why the Bright & Beautiful team of Domestic Cleaners (HouseKeepers) love working for us! · Holiday pay · Family friendly hours · No evenings or weekends! · Full training · Company uniform · Full employment contract · Supportive team and great managers Due to our continued success, we are proud to announce the expansion of our team of Domestic Cleaners. We are recruiting for part time positions covering Walthamstow, Waltham Forest, Leyton, Wanstead, South Woodford and surrounding We are looking for individuals who would be available Tuesday - Friday between 9:30/10am to 2:00/2:30pm, we are flexible with the working hours we can offer. Could this be the ideal role for me? At Bright & Beautiful, we promote a fantastic team working environment so when you join our team you will truly become part of the family. We pride ourselves on our meticulous standards and have a real dedication to providing a professional service. If you have an affinity to our values, this could be the ideal role for you. As a Domestic Cleaner, you will require the following skills and experience: · A keen eye for detail · Meticulous standards · A positive and courteous attitude · An energetic and efficient approach to work · Be a great people person We are looking to speak to drivers, care home team, housekeepers and candidates with waiting on and customer service experience. Our Business Bright & Beautiful is an award-winning concept in domestic cleaning services, providing eco-friendly cleaning, tidying, laundry and ironing; with the highest standards of security and service! Our Domestic Cleaners are the face of our business and are experts at providing tailored housekeeping solutions. If you want to contribute to our award-winning business, we would love to hear from you. Please note: All individuals will be required to complete a DBS check before starting employment. Payment is monthly via BACs NOT cash in hand.
PROPERTY MANAGER Responsibilities: - Tenant Management: - Act as the primary point of contact for tenants. - Handle tenant inquiries, complaints, and issues promptly and professionally. - Facilitate tenant move-ins and move-outs, including inspections and deposit returns. - Ensure lease agreements are properly executed and renewed. - Property Maintenance: - Coordinate and oversee routine maintenance and repairs. - Conduct regular property inspections to ensure compliance with safety standards and regulations. - Manage relationships with contractors and service providers. - Financial Management: - Prepare and manage budgets for property operations. - Collect rent and service charges and follow up on arrears. - Prepare financial reports and provide updates to property owners. - Legal Compliance: - Ensure compliance with all relevant property laws and regulations. - Handle all legal documentation related to property management. - Stay updated on changes in property legislation. - Marketing and Leasing: - Market available properties through various channels. - Conduct viewings and negotiate lease terms. - Prepare marketing materials and advertisements. - Administrative Duties: - Maintain accurate and up-to-date property records. - Prepare and present regular reports to property owners. - Manage property management software and databases. Skills and Qualifications: - Communication: - Excellent verbal and written communication skills. - Ability to handle difficult situations with tact and professionalism. - Organisational Skills: - Strong organisational skills with the ability to multitask. - Effective time management and ability to prioritise tasks. - Problem-Solving: - Proactive approach to identifying and resolving issues. - Strong decision-making skills. - Financial Acumen: - Basic understanding of financial principles and budgeting. - Experience in managing financial records and reporting. - Technical Skills: - Proficiency in property management software and Microsoft Office Suite. - Familiarity with online marketing and property listing platforms. - Knowledge of Legislation: - Thorough understanding of property laws and regulations in the UK. - Ability to stay updated on changes in property management legislation. - Customer Service: - Strong customer service orientation. - Ability to build and maintain positive relationships with tenants and property owners. - Experience: - Previous experience in property management or a related field is preferred. - Knowledge of the local property market is advantageous. Additional Requirements: - Qualifications: - Relevant qualifications in property management, real estate, or a related field are beneficial. - Licensing: - Valid UK driving license. - DBS (Disclosure and Barring Service) check may be required. This job description outlines the primary responsibilities and skills required for the role of a Property Manager based in the UK. The ideal candidate will have a combination of experience, technical skills, and personal attributes that enable them to manage properties efficiently and effectively. Pay rate for the job will be £39,000 - £42,000/per year. Benefits: Company Pension Cycle to work Scheme. Paid Leave on your Birthday Discretionary Bonus
Job Description: We are looking for a creative and proficient Head Chef to lead our kitchen operations. The ideal candidate will have a strong background in culinary arts, a passion for food, and exceptional leadership skills. The Head Chef will be responsible for designing menus, managing kitchen staff, ensuring food quality, and maintaining a safe and efficient kitchen environment. Position: Head Chef Location: SNW Food LTD T/A Foody Hub - 794 High Road, Goodmayes, Ilford, Essex, IG3 8TH Job Type: Full-Time, Permanent Salary: Up to £38,700.00 - £39,000.00 depends on experience. - Key tasks: - As a Head Chef your key duties include: - Have creative input when it comes to new dishes, specials and menu creation. - Ability to work with local and seasonal ingredients. Be able to cook dishes on the menu. - Be well presented, have great time keeping, be capable of prepping and running a section on a busy service. - Have a hands on approach and demonstrate technical skill in producing high quality food. - Hands on involvement in preparation, cooking and presentation all food items. - Supervise aspects of kitchen cleanliness and co-ordinate the effective utilization of staff in the kitchen. - Ensuring effective staffing levels and that kitchen areas are maintained to a high hygiene standard at all times. - Be responsible for compliance with all the relevant health & safety regulations, & restaurant policy on food safety & food quality. - Purchase food items from the supplier list as instructed by the Head Chef. - organising and supervising the training of junior kitchen staff, motivating staff to increase skills in food preparation and kitchen management. - Ensure all equipment is properly maintained and stored, with all breakages and breakdowns being properly reported and recorded. - Minimize food wastage and keep stock of ingredients. ** Job requirements:** - You will have at least 2-3 years’ experience in a similar role. - Expert multitasking ability. - Great leadership and interpersonal skills. ** Skills required:** - Leadership. - Effective communication. - Be able to work accurately under pressure. - Organisation. - Effective customer service.
Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. We are looking for the right person to join the team. You’re there to help, and make sure everything is working smoothly. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high-quality product yet simple in a busy environment. Summary of role We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waiter/waitress to join our team. The right Waiter/waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. · To provide a quick and efficient service. · To provide a friendly, courteous, and professional service, always. · To demonstrate a high standard of personal appearance, always wearing clean and pressed white shirt changed daily or when necessary due to spillages or accidents and ensuring good personal hygiene. · To ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to. · Meet and greet guests to their tables. · Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings. · To clear and reset tables after guests leave. · Inform guests about our specials and any dishes or drinks that we are currently promoting. · Up-sell in both food and beverages. · Take accurate food and drinks orders and communicate efficiently with the kitchen and managers. · Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager. · Arrange table settings and always maintain a clean and tidy section. · Deliver bills and collect payments accurately. · Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant. · Follow all relevant Health and Safety regulations and policies. · Provide excellent customer service to guests. · Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards. Benefits Cycle to work scheme Meals Company pension scheme Team events
We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic chef to join our Team Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. We are looking for the right person to join the team , You're there to help, and make sure everything is working smoothly. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high quality product yet simple in a busy environment. What we are looking for: - To be passionate about great food, quality ingredients and hospitality - Promote good working relationships throughout the team - Ensure the efficient and smooth running of the kitchen - Produce and present food in conjunction with the kitchen team, keeping abreast of current trends - Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times - Take responsibility for the management and supervision of the health and safety. In return : You can look forward to working with a dedicated team You will receive a competitive salary and 28 days holiday Free staff meals You will be working in a central location
About us We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Barista to join our Team in Covent Garden. Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. Our Barista will also works in our brand new coffee kiosk (Suzette) 1 min away from Chez Antoinette. We are looking for the right person to join the team , You're there to help, and make sure everything is working smoothly. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high quality product yet simple in a busy environment Summary of the role - Greet and meet guests. - Preparing and serving hot and cold beverages, ranging from simple to elaborate ones. - Proficient in Latte Art - Offer hot/cold drinks recommendations upon request. - Communicate efficiently with the Front of House and managers. - Maintaining inventory and equipment by cleaning and recording any defects. - Check your crockery and area for cleanliness and presentation and report any issues. - Arrange barista settings, maintaining a tidy section. - Keeping the work environment safe, sanitary, and organized. - To respect the Allergen standards laid out by the law and Chez Antoinette standards. - Participate in team briefings and have a keen interest in the daily life of the restaurant. - Follow all relevant Health and Safety regulations and policies. - Provide excellent customer service to guests. In return: - You can look forward to working with a dedicated team - You will receive a competitive salary and 28 days holiday - Free staff meals - You will be working in a central location
We are currently seeking to expand our team with brilliant bartenders like yourself, who have a genuine passion for the art of mixology and a generous spirit towards guests. At The Lock Inn, we value experience in the hospitality industry, but more importantly, we look for individuals who are eager to grow and excel in their craft. Our ideal candidate is someone who shares our enthusiasm for creating exceptional drink experiences and can contribute positively to our team's dynamic. Please feel free to reach out to me directly to learn more about the opportunities available or to schedule a chat. We're excited about the possibility of you bringing your unique skills to the Lock Inn. Duties: - Prepare and serve alcoholic and non-alcoholic beverages to customers - Take customer orders and provide recommendations on drinks - Maintain cleanliness and organization of the bar area - Check identification to ensure legal drinking age - Monitor customer behavior and ensure responsible alcohol consumption - Engage with customers in a friendly and professional manner Experience: - Previous experience as a bartender or in a similar role is preferred - Knowledge of food safety regulations and procedures - Strong hospitality and customer service skills - Familiarity with restaurant operations and procedures - Excellent time management skills to handle multiple tasks simultaneously Requirements: - Must be at least 18 years old - Possess excellent communication and interpersonal skills - Ability to work well under pressure and in a fast-paced environment - Knowledge of different types of alcoholic beverages and their recipes - Ability to stand for long periods of time and lift heavy objects (e.g., kegs) - Willingness to adhere to all food safety regulations and guidelines If you are a team player with a positive attitude, have the ability to multitask, and enjoy creating memorable experiences for customers, we encourage you to apply for this exciting opportunity. Help us create an exceptional dining experience by crafting delicious drinks as our Bartender. Job Types: Full-time, Part-time Salary: £12.00-£14.00 per hour Expected hours: 20 per week Benefits: Company pension Discounted or free food Employee discount Schedule: 10 hour shift 8 hour shift Day shift Holidays Night shift Weekend Supplemental pay types: Bonus scheme Tips Experience: Hospitality: 1 year (required) customer Service: 1 year (required) Bartending: 1 year (required)
We have a fantastic and exciting opportunity for a dynamic and enthusiastic Kitchen Assistant to join our Team in Covent Garden. Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. We are looking for the right person to join the team. You're there to help, and make sure everything is working smoothly. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high-quality product yet simple in a busy environment Summary of the role - To check all prepared mise en place and food stocks (including dry stores) and replenish as necessary and inform supervisor of any relevant shortages. - To assist in the preparation of all food mise en place, ensuring all necessary work is completed prior to the commencement of service. - To assist in the prevention of pilferage from the dry stores and refrigeration within the department. - To control wastage by maintaining the correct stock levels and rotation from dry stores and avoid the over production of food and mise en place. - To assist other sections of the kitchen in the production and service of food or the cleaning down of the section as and when required due to the workload. - To remain on duty until the following shift takes over or until you are discharged by the Manager or Senior Chef. - To ensure all working areas of the kitchen, dry stores and refrigeration are always maintained in a clean and hygienic condition, and especially after your shift has finished. In return: You can look forward to working with a dedicated team You will receive a competitive salary and 28 days holiday Free staff meals You will be working in a central location
About us Maison Gigi is a French family bakery that serves pâtisserie, artisan coffee, breakfast and lunch. Freshly baked every day in-house. Maison Gigi brings tarts and regional sweet and savoury specialities from France. It’s an open-kitchen concept and this family-run business also offer events catering. Summary of the role: We are looking for an experienced Assistant Manager with a passion for great food and service to join our team. As a Shop Assistant Manager you will support the General Manager in the training and development of the team, adhering to health and safety procedures and financials of the site. You will deliver excellent customer service, adopt a 'can do' attitude and have an excellent eye for detail. You will have experience managing a team and keeping your team motivated & happy whilst working in a fast-paced environment. - Engaging customers and exceeding their needs. - Basic cooking/food preparation. - Ensuring health & safety and food safety standards are met. - Opening and closing procedures - Sales and end of day reporting - Stock ordering and management To assist in the smooth and efficient running of day to day operations, including the management of preparation, hygiene and production teams.