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As a Retail Store and Post Office Manager, you'll be managing all aspects of the running of the Post Office and convenience store. Usave is a fast-paced environment, you will spend the majority of your time on your feet, it is a hands-on management role where you will lead by example. We want people who are passionate about people and providing excellent customer service. We want people who can support their colleagues and work as a strong team. It is a busy but varied role, meeting new people every day and working in a fun environment as part of a dedicated team. You will have regular meetings with the senior Manager discussing your work, progress and chance to share your ideas to help increase sales. What you'll do: Store · Lead, develop and motivate your team to work to their full potential, creating an environment where people can be at their best. · Take full responsibility for the performance and day-to-day running of the Store and Post Office including, staff rotas, the delegation of daily tasks and the ordering and checking of stock. · Take full responsibility for the overall presentation of the store. · Effectively monitor and manage processes, ensuring the correct checks and controls are in place and followed. · Ensure and provide excellent Customer Service. Postoffice Ensuring the branch is fully compliant with current legislation and Post Office Ltd. compliance and training requirements. Guiding and inspiring the team to achieve both personal and branch targets including sales, shrink, waste, cash loss and staff costs in an environment that encourages growth and inclusivity. 1. To ensure the effective day to day operation of the Post Office within agreed budgets and targets 2. To liaise with the Post Office Counters and other appropriate organisations to ensure the smooth operation of postal services and to comply with Post Office rules and regulations. 3. To ensure that financial, operational policies and other procedures are followed, ensuring, effective, efficient and safe environment and systems. 4. To undertake recruitment, appointment and management of staff in line LU procedures and ensure appropriate training and development is in place to ensure a strong effective Retail Team. 5. To support the development of annual plan for the Post Office and its successful implementation. 6. To ensure appropriate stocking and pricing in line with policies annual plans and LU policies. 7. To ensure the effective promotion of the Post Office 8. To ensure high levels of customer care within The Post Office and monitor business standards. 9. To follow financial procedures and provide relevant and timely financial or other relevant Management 10. To be responsible and accountable for all aspects of money, stock control, promotions, procedures and operations. 11. To perform such other duties, comparable in responsibility, as may from time to time be directed by the Senior Management. What we are looking for: Experience of leading and developing a team Excellent time-management, delegation and problem-solving skills A passion for people and providing excellent customer service Willingness to be continuously on the go, working alongside your team Excellent communication skills And Management experience in preferably in a similar industry Solid understanding of sales management principles and techniques Permanent Full-time position Salary: £32,995 - £38,995 depending on experience and qualifications. Benefits: Free Parking Employee discount Holiday Entitlement Schedule: 10 hour shifts Day shift Monday to Sunday 6 Day working week Education: Candidate must be educated to minimum HNC/Degree level or equivalent. (International qualifications considered ). Experience: Retail sales: 2 years (essential) Management experience: 3 years (preferred) Customer service: 1 year (essential) Retail management: 2 years (required) Licence/Certification: Driving Licence (required) Ability to Commute: Stoneyburn West Lothian Scotland EH47 8AX. Ability to Relocate: Visa Sponsorship available Work Location: Stoneyburn. Application deadline: No deadline. Please send your CV and a covering letter explaining why you want to join us and what you can bring into this role.
Processing applications and data entry Collection and scrutiny of passports from the Application Centre Handover of Passports to the High commission and/or its Consulates. Handover of passports to Courier/Applicants Handover of passports to post office Handling of postal applications Scanning and uploading of documentation Tracking of passports Handling customer queries in person, by email and on the telephone Fee collection and cash handling Preparing reports for day to day transactions General administration duties The above list is not exhaustive, and other duties may be required from time to time in line with business requirements
we are on the look for our new Head Baker for our Clapham North Post Office Bakery, London’s oldest bakery. This is an exciting roles with responsibilities including running the site including staff management, stock control, new product development and health and safety.