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Contracts Manager/Accounts Support: We are a security system Installer and Maintainer. We have been providing security solutions both commercial and residential for over 20 years and is one of a Hertfordshire’s leading security providers. We are currently looking to recruit on a Permanent basis an experienced Contracts Manager to join our team at RVTV Security Group Ltd in Hertford. The successful candidate will provide full administrative support to the Servicing, Sales and Operations Team to ensure the smooth administration of our internal database and all contracts types. As the Contracts Manager, you will be working alongside the administration team and will be responsible for timely, accurate, coordinated and efficient processing of Contracts along with the successful management of working relationships with customers. Working as the primary point of contact for all contract renewals and new sales contracts and extensions contracts. Running the day-to-day administration across our key existing contracts. Supporting the management team in production of data and reports for review deadlines. Compliance Management. Reporting the latest monthly statics for won and loss customers. This role will also work closely with our accounts team providing support to the Accounts Manager when required. You will also cover our Sales Invoicing desk during holiday leave or when required. The main duties and responsibilities are: - Managing the maintenance & monitoring contracts. - Invoicing new maintenance/monitoring contracts and updating our Field motion database. - Emailing out renewal invoices & offer letters. - Follow up calls to seek approval for new offers - Follow up calls/emails to project managers to obtain purchase orders for renewing contracts - Sending out new offers to customers whose system is 1 year old. - Monthly update collated on won and lost contracts to MD. - Allocating costs against maintenance/monitoring jobs - Chasing all contract overdue invoices via telephone & follow up emails. We use Quickbooks online for our accounting programme. - Carrying out our Annual SSAIB security inspection audit. - Booking in fire services for Salesman. - Allocating warranty costs for all salesman and updating/collating spreadsheet costs. - Reviewing open service list report. Chasing for completed job sheets from subcontractors and updating field motion as job closed. - Putting site on test when engineers completing service. - Checking daily alarm reports and updating customer. - Applying for URN’s. - Updating keyholder details online. - Generating new sales invoices for all salesman whilst covering annual leave. - Assisting the Accounts department when required. - Assisting with the telephones liaising with clients and engineers. This role will be varied with the opportunity to progress within the company. Full training will be given working in relaxed & friendly office environment. Full time position working 40hrs or 45hrs salary dependant on chosen hours. · Working Hours Monday to Friday are 9am - 5pm or 8am – 5pm · Salary is between £27,000 - £32,000 dependent upon experience · 28 days holiday (including bank holidays) · Based in Hertford, close to the town centre - parking on site. · Company Pension ** Essential Skills required =** -Experience in a similar role would be preferred. - Self-motivated with excellent attention to detail - A team player, also able to work on own initiative - Strong communications skills written and telephone. - Proficient in all Microsoft Office packages particularly, Excel, Outlook - Organisational skills & Committed to task completion - Flexible team worker with a positive attitude - React and respond to all customer enquiries with a sense of urgency - Support the team to succeed to meet all agreed targets - Extremely well organised, efficient and be able to work on a number of tasks at the same time. Previous experience working in the security sector is preferred ideally. Please send your CV to be considered for this position and an interview will be arranged should your application be successful.
Location: SAMS, Oban Contract Type: Permanent Working Pattern: Full Time (37 hours per week) Salary Range: £23,144 - £25,138 per annum Closing date: Friday 24th May 2024 The Role: This is a varied role, where you will be working with senior colleagues to deliver specific administrative tasks, efficiently, and to a high standard. For your own portfolio of responsibility, (e.g. room allocation, tenant administration, etc.) you will deal with colleagues, students and external organisations. When providing support in Reception, you will be the first point of contact for many staff, students and visitors with a wide variety of enquiries. Our Ideal Candidate: Our ideal candidate, is someone who already has experience in administration roles, is organised, flexible, can successfully prioritise their workload, and has a clear ‘customer support’ approach. You will be required to behave diplomatically and occasionally assertively, according to the tasks at hand. As a member of our Reception team, you will present a smart, professional, ‘can do’ attitude, even when under pressure from competing tasks. Whilst minute taking and time management training would be advantageous, SAMS offers ongoing training opportunities, according to need. What do we offer in return? Looking for a change in lifestyle or location? We are based on the beautiful west coast of Scotland – within Argyll & Bute. In addition to your salary, we offer a generous remuneration package including pension, holiday allowance, structured career development path, free on-site parking as well as occupational health & wellbeing support. In addition, our employee benefits package includes purchase of additional holidays, technology & smartphones, payroll giving, discounted shopping vouchers and a cycle to work scheme. Additionally, SAMS encourages and recognises excellence among staff through various recognition and reward arrangements. We constantly develop and expand the benefits and offers for our colleagues. SAMS offers a generous salary and pension as well as employee benefits package. We also have supportive policies to assist absence, family and other leave types. Interested? We would love to hear from you. If you have queries on the job and would like to talk these through before applying, please get in touch. Applications must include CV and Cover Letter. Closing date for application is Friday 24th May 2024 - Interviews will be held shortly thereafter. Please note, we are unfortunately unable to provide visa sponsorship for this position. SAMS Group is committed to being an equal and open organisation. Diversity and inclusion are important to us, and we strive to remove any barriers that may prevent people from applying to join us. We encourage applications from all backgrounds, and from all who share our values and can help us to broaden our knowledge and range of ideas.
Job Title: Salesperson (Order Management) Commission based Responsibilities: Process incoming orders accurately and efficiently, ensuring timely fulfillment. Manage order documentation, including invoices, purchase orders, and shipping manifests. Communicate with customers to confirm order details, provide updates, and address any inquiries or concerns. Collaborate with internal teams, such as production, shipping, and customer service, to ensure smooth order processing and delivery. Maintain organized records of orders, inventory levels, and customer interactions. Assist in inventory management and stock replenishment as needed. Adapt to varying workload demands and prioritize tasks effectively. Provide exceptional customer service and support to enhance customer satisfaction and retention. Requirements: Previous experience in order management, sales support, or a related field is preferred. Strong attention to detail and accuracy in order processing and documentation. Excellent communication skills, both written and verbal. Proficiency in using order management systems and software (e.g., ERP systems, CRM software). Ability to work independently and as part of a team in a fast-paced environment. Flexibility to work 5 days a week with adaptable hours as needed. High school diploma or equivalent; additional education or training in business administration or a related field is a plus.
At Frank Finn Plumbing, we are seeking a proactive full time Administrator to join our small established business based in Teddington. Job Overview The Office Administrator(s) are the first line customer support for all incoming communication with the main task of answering the telephones, checking the voicemails and checking the main mailboxes. They will ensure that customer calls/queries are dealt with in a timely manner, booking jobs, sourcing and ordering parts etc, and where necessary passing to colleagues for response. They are also the main contact for all site related jobs; managing the entire lifecycle, liaising with the building contractors from start to finish, creating quotes, converting to jobs, ordering parts, assigning engineers and issuing invoices. Weekly follow ups should also be carried out with customers regarding outstanding invoices and request reviews. Working collaboratively with the other Administrators, they will maintain the day to day side of the business, ensuring handovers are completed as appropriate each day. It is the responsibility of the entire Office Team to ensure all policies and procedures are adhered to, to ensure the smooth running of the office and in the interest of continuous development, make recommendations to the Managing Director where further improvements can be made. Responsibilities - Be the first line contact for all jobs via all communication channels, ensuring responses are processed in a timely manner - Manage the entire lifecycle of site jobs including creating/agreeing quotes, converting to jobs, following up/rescheduling appointments, raising invoices at the appropriate stages, ordering parts and tracking deliveries, raising extras as appropriate and once complete, issue all relevant paperwork such as gas safety certificate, boiler registration etc - Take the lead on all incoming calls, dealing with them as appropriate or passing them on to colleagues when necessary. Ensure follow up is taken in a timely manner to deliver the highest levels of customer service - Routinely check the voicemails, taking the necessary action and follow up - Review and action emails in the main mailbox. Follow up on the emails as per the procedure in place and once complete, mark as such and move into the corresponding folder. - Progress jobs, source and order parts, liaise with the customer and engineer, while ensuring appropriate return date when necessary - Maintain communication with the site supervisors - Maintain records in SimPro for progress, return visits, billing, providing detailed notes on customer calls/emails/concerns and contacts, especially if tenants are in the property - Ensure that customers are set up as recurring in SimPro following Vaillant service reminders - Manage engineer diaries, moving appointments around if requested and updating the engineers as necessary - Ensure purchase orders are raised, tracked, and receipted, using the accounts mailbox to track quotes, invoices and statements, which provide the necessary detail to keep records up to date and current - Ensure that all invoices are sent to the 'hub’ where appropriate, with job number and customer name. All engineer receipts or other invoices indicate what they are for and possible allocation - Provide office support and cover for colleagues when they are out of the office - Escalate queries/issues as appropriate - Carry out any other adhoc duties as required by the MD
About us Ackroyd Legal is an international law firm with its headquarters based in the City of London. We are one of the fastest-growing law firms in the UK and are looking to recruit highly ambitious Legal Interns who are hungry to succeed and match our growth ambitions. We have an exciting year coming up with many opportunities to make a name for yourself in one of the most respected industries in the world. Job spec Job Type: 3-month Internship program with the potential of a full-time placement + training contact for successful candidates. Initially you will be focusing on the property sector, helping people purchase or sell their homes while building relationships with key property investors, development companies and housing associations. Your time will be split between a telesales based role that will give hands-on experience in a fast-paced environment with many incentives on offer and also conducting legal administrative tasks. You will be working as part of a driven sales team who are looking to make a real difference in the property market and shadowing a solicitor to assist them with daily tasks. The role will involve having conversations with people that are ready to use a solicitor for their property transactions while assisting one of our solicitors with daily tasks. There will be no cold calling involved as every single potential client has expressed an interest to use our legal service and you will be responsible for pushing them over the line. The right person for this role will maintain a professional attitude at all times and full ongoing training will be provided. About you - Experience working in sales and understanding the conveyancing process is desirable, but not essential - Has a passion for law and looking to grow within the legal sector - Answering inbound enquiries and managing outbound new business - Confident, dynamic and an outside-of-the-box thinker - A self-starter with a positive can-do attitude and a true hunger for personal development. - Excellent English communication skills - Ability to work as part of a driven team Progression opportunities There will be plenty of opportunities to grow within your role and beyond. We are looking for the right person to offer them a training contract or progress into management within a few years as the firm undergo a number of positive changes and key partnership additions. The culture Many of our employees consider Ackroyd Legal as a fun and vibrant place to work. Our growth is aggressive and as such you will be part of a team that will be thinking on their feet and adapting smartly to changes and new opportunities. We do not operate as a typical law firm and as such have become a magnet for young and energetic lawyers looking to make a difference. We regularly arrange company wide incentives, staff outings and action packed activities evenings for all employees to attend. Hours Monday to Friday, 9:00am to 17:30pm Salary Travel expenses capped at £500 per month + commission only on 3 month internship program. A full time employment contract including a basic salary will be offered to all candidates who impress us during their internship. Location Aldgate, City of London HOW TO APPLY If this sounds like you, DM with your CV along with a message answering “Why should we hire you for this role?”
La Mia Mamma & Made in Italy are seeking for an experienced Restaurant Manager who can lead our team and deliver an exceptional service to our guests at La Mia Mamma and Made in Italy Restaurants portfolio. La Mia Mamma is a restaurant with a unique concept, where Italian mammas are "imported" from Italy to Chelsea and Notting Hill to cook traditional recipes handed down from generations, whereas Made in Italy is famous for its Italian pizza and genuine Italian ambiance and authentic Italian food. What we offer: - Competitive salary, full time position. - Staff discounts. - Great working environment. - Career development opportunities. - Meals at work. The roles should meet the following: - Service-focused and cost-conscious with strong expertise in front- and back-of-house operations to establish a welcoming and energetic dining atmosphere. - Excels at increasing check averages through strategic up-selling of food and alcohol. - Adept in all facets of operations to include food quality and presentation, safety and sanitation compliance, budget administration, and inventory management. - Outstanding interpersonal talents, fluent in English. - Responsible of evaluations, staff coaching, recruitment and training. - Maintains consistent inventory with minimal waste, oversees purchasing to ensure full menu availability. Key skills: - Excellent customer service - Commercial awareness - Excellent interpersonal communication - Problem-solving - Highly organized - Great team player - Positive attitude You're eligible to work in the UK