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Introduction We are excited to announce that we are currently seeking a Supervisor to join our talented operations team at our ice cream shop located at St John's Wood High Street. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. About Unico Gelato Unico Gelato is an Italian delicatessen specialising in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Holland Park, Bromley and Lisbon, with a new location in Gloucester Road set to open this upcoming Summer. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. Tasks - Providing high-quality customer service to establish a strong relationship with the local community - Serving Gelato, pastries and coffee ensuring the company’s quality standard - Overseeing daily operations - Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff - Teaching new staff members - Attending staff meeting - Maintaining cleanliness - Cleaning Requirements - Previous experience in the food & beverage industry - Flexibility to work during week-ends - Able to collaborate within the team - Willingness to learn - Strong work-ethic - Fluent English speaking Availability - Up to 45 hours / week - Location: 138 St John's Wood High Street, NW8 7SE Budget £26,000 per year
Full job description Online Delivery Platform/ Virtual Brand Sales & Digital Marketing Assistant – Nationwide Fast Food Chain Dallas Chicken – Part-time / 3 days a week (Potential for Full Time) About us: Dallas Chicken & Pizza is a 25 year old award winning franchised based fast food brand specialising in fried chicken, peri -peri, burgers and pizzas. Dallas Head Office operates with a small management team. All divisions of our head office work closely with one another to maximise the attention and support that our customers and franchisees require and deserve. Over the years, Dallas has also built strong connections and partnerships with third party trade partners, who have supported the growth and expansion of Dallas. To this day, Franchise inquiries continue to come into our office on a weekly basis. The team possesses collectively over 50 years of experience within the ever-increasing Fast Food Market. Dallas Chicken prides itself in creating a strong business relationship with its franchisees as well as a personal relationship, going that extra mile, unlike any other franchise companies. The Opportunity Dallas Chicken & Pizza, a Nationwide fast-food franchise, are recruiting for part-time Online Delivery Platform/ Virtual Brand Sales & Digital Marketing Assistant from their base in Morden, London, SM4. You will be responsible for assisting the Operations Director in optimising the online delivery portals and virtual brand offerings to drive growth and sales. This role will suit someone seeking a challenge who is a strategic, critical thinker ideally with a marketing, sales or analytics background, quick learner, trouble shooter and able to handle multiple projects simultaneously in a very fast paced environment. The opportunity will also suit a university student, or recent graduate, looking to gain hands-on sales & marketing experience and understand the inner workings of a national business. Typical day-to-day tasks will involve: · Liaising with delivery partners – Just Eat, Uber Eats and Deliveroo for new store onboarding, updates and amendments for Dallas and its virtual brands. · Analysing and reporting on sales trends and reacting accordingly · Creating new offers for stores to boost sales. · Providing franchisee and store support to drive sales opportunities · Achieving results to grow sales, month on month across all delivery platforms · Providing support to field based colleagues · Liaising with other third party trade partners & supply chain partners · Managing queries and urgent support matters · Updating and managing office related systems · Developing existing management systems Requirements · Previous experience of driving sales via online delivery platforms highly desirable, but not essential · Strong analytics and sales reporting background · Previous experience of achieving sales and growth KPI’s · Ability to use Microsoft office and Google Drive to a proficient level (including Word, Excel, PowerPoint) · Ability to think on your feet and problem solve · Familiarity with fast food brands is desirable, but not a necessity You will receive · Competitive salary · Working hours of 10am to 6pm · Choice of working days – Ideally Monday, Wednesday, Friday · On the job training in all aspects of our office operations · Free meals from any of our Dallas sites · Company Mobile · 15 Days Paid Holiday (25 days annual full-time pro-rata) plus bank holidays Job Type: Part-time (Potential for full time) Pay: From £12,700.00 per year Expected hours: 24 per week Benefits: Additional leave Casual dress Discounted or free food Employee discount Free parking On-site parking Store discount Work Location: In person Reference ID: Online Delivery Platforms - Sales & Digital Marketing Assistant