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Please note - we currently do not have a Home Office licence to offer sponsorship and recruit care staff from overseas. Please do not apply if you require sponsorship as your application will not be progressed. Thank you Are you an experienced senior carer or a care assistant looking to advance your career? You could join our incredible team in Nantwich as we are looking for an additional senior carer to ensure that the care we provide is of the highest quality. Senior Care Assistants provide leadership to the team and shadow, observe, and mentor new care assistants. They also have a key role in developing care plans and carry out client reviews and assessments. Senior Care Assistants are also part of the on call team, on a rota basis, dealing with emergency calls and covering care calls when required. Purpose of the position The role is key in ensuring only the highest standards of person-centered care are delivered to our clients within their own homes. To act as a role model to support and develop our team of care assistants, demonstrating high levels of care. To work as part of the management team, monitoring the quality of care provided and carrying out client reviews. Main duties and responsibilities - To carry out needs assessments and risk assessments for clients with regular monitoring and reviews. - To carry out introductory visits of new care assistants to clients. - To be part of the on-call team in case of an emergency / out of office hours (additional payment for on-call). - To be actively involved with the shadowing and observations of new staff. This includes shadowing new care assistants, completing their shadowing documents and providing on-the-job training of how to complete care tasks as outlined in their job descriptions and company handbook. - To motivate and build the team with ongoing mentoring and identifying training needs of care assistants. - To monitor all clients for service and care assistant satisfaction, including completing spot checks. - To ensure accuracy and completeness of clients’ documentation held electronically. - To manage difficult situations calmly and effectively. The Senior Care Assistants role will include early mornings, late nights and weekends. The role is 80% field based. Person Specification — Essential Criteria - At least 2 years experience in a home care role - Achieved NVQ level 2 or above in Health and Social Care or willing to work towards - Full, valid driving licence and access to a car - Self-motivated, organised and flexible to work requirements and changing needs - Friendly, caring and sensitive to the needs of others - A good leader and mentor - A good listener and communicator, both verbally and in writing - A good problem solver - Capable of accepting responsibility and coping with emergencies - Excellent computer skills Being a senior care assistant with SureCare is a very rewarding role and will give you the opportunity to develop your skills and training and ultimately allow you to progress your career with promotions as we continue to grow. Overall we are rated Good with the CQC and rated Outstanding in Caring - you can help us achieve Outstanding overall. - Paid travel time and mileage - Annual loyalty bonus which increases each year (conditions apply). - Refer a friend bonus scheme - £250 when they pass probation and another £250 after they've worked a year. - Additional payments for being on-call
We are a leading provider of life support and other training programmes to the healthcare sector across the UK. We are looking for an individual to support the day-to-day services at our office in Archway, London. This is a fast paced and varied role covering all the back-office functions of our national business model. The successful candidate will gain invaluable experience in general admin, finance and our operational processes. You will get on the job training and mentorship, the opportunity to gain and grow across the various functions. This will include (and is not limited to): Work collaboratively within own team and externally in delivering the wider business development strategy Ensure enquiries are received and managed to a high standard Enhance the efficiency and quality of support and service provision by role modelling; working autonomously and within the team Ensure adequate secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors. Support the wider team to undertake operational responsibility for preparing key aspects of bids and tenders as required by the Chief Executive Officer Duties and responsibilities Administration · Manage and prioritise administration workload and deliver on agreed administration targets and objectives with support and supervision · Adhere to organisational administration processes to support the effective delivery of a high level of service delivery · Receive and manage enquiries in writing, on the telephone and in person to a high standard · Perform general office duties such as answering phones, greeting visitors, and responding to emails · Enhance the efficiency and quality of support and service provision by working autonomously and within the team · Secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors Business Development · Support the Business Development & Support Services Manager with implementing new marketing strategies and projects · Support the Business Development & Support Services Manager with tender processes for both new and current clients. · Be aware and mindful of competitors and new channels of selling / opportunities · Support the maintenance and updating of the Company’s website and social media platforms · Support the development of marketing material as directed by the Business Development and Support Service Manager · Support the Company with the implementation of new services, products and verticals · Work collaboratively within own team and externally in delivering the wider business development strategy Operations/Logistics · Planning and implementation of equipment movement · Organise and maintain an accurate database of instructor allocations · Utilise the organisations Training Management System to record and support the operations/logistics function; resource management, scheduling, reporting, and forecasting Self-management · Manage and prioritise workload and deliver on agreed targets and objectives · Be pleasant and courteous at all times whilst maintaining the core values · To represent the company professionally at all times · Have a flexible approach to working patterns Other · Be willing to work flexibly including weekends · Be prepared to attend meetings and training outside of normal hours. · Be prepared to travel in undertaking role · To be aware of and adhere to: o All company policies and procedures o Section 7 and 8 of the Health and Safety at Work Act o GDPR (2019) o Other relevant legislation and agreed practice/policy The Company has an Equal Opportunities Policy and specific regard should be taken of its content in relation to the treatment of employees or potential employees. The successful candidate will be enthusiastic, with a good level or written and spoken English, able to work autonomously, computer literate and most importantly willing to learn new skills and processes. They must be able to take direction and be able to escalate issues comfortably. We offer a salary sacrifice pension scheme, occupational sick scheme, critical illness cover, death in service benefit, 28 days annual leave plus bank holidays, professional development opportunities and access to our Employee Managed Incentive share scheme. Job Type: Full-time Pay: £25,643 per year Benefits: Casual dress Company pension Sick pay Transport links Schedule: Monday to Friday Overtime Supplemental pay types: Bonus scheme Experience: Administration: 2 years (required) description. Close Done