Job duties : -Welcomes patients/visitors by greeting patients or visitors, in person or on the telephone; answering or referring inquiries. -Phone answering for incoming calls -Confirming/canceling patients schedule -Verify patients’ insurance coverage and benefits via online systems and phone. -Charging patients - (cash based practice) -Ability to multitask. - Book keeping - data entry Qualifications Mandarin speaking is a plus . MUST have excellent written and oral communication skills. MUST be extremely organized and detail-oriented. MUST work well independently . MUST friendly team player who gets along well with others. MUST be familiar with Microsoft Word, Excel, Google Drive, Docs, Spreadsheets, etc Previous office work experience is a big plus Summary As a Bilingual Office Assistant, you will be a valuable asset to our team with your proficiency in English and Chinese . Your core skills in computer literacy, office experience, and customer service will be essential in providing administrative support and maintaining efficient office operations. With premium skills in QuickBooks and office management, you will contribute to financial record-keeping and office organization. Your ability to communicate effectively in Mandarin, along with your proficiency in Microsoft Word and Excel, will enhance your role in assisting with various office tasks. Join our team and be part of a diverse and collaborative work environment where your skills will be valued and utilized to their fullest potential. Job Type: Full-time Schedule: 10 hour shift 8 hour shift Monday to Friday Weekends as needed Work Location: In person
OVERVIEW Are you a person that embodies the principle that “excellence is a habit and not an act?” Are you looking to find a home with a rapidly growing, San Diego-based, law firm? Do you embody our mission of honesty and transparency, setting new standards, and always doing the right thing? We are seeking an experienced professional who can take on a wide variety of responsibilities as our next legal assistant. To be successful in this position requires the right combination of communication skills, empathy, and ability to investigate the root of our (potential) clients’ problems. Since 2010, our firm has helped good people regain control of their future when charged with a crime, providing unsurpassed service to those who call upon us to help them during what is likely the most stressful times in their lives. We strive to always deliver excellence and create a positive and lasting impact on the San Diego community beyond criminal defense. We revel in being unique in the way we approach everything related to criminal defense and business, and were recently named a 2022 Better Business Bureau Torch Awards for Ethics Winner. Daily tasks shall include, but not be limited to: Implementing, improving, and ensuring adherence to the Firm’s policies and procedures to reflect the Firm’s high standards Conveying confidence in person and on the phone, demonstrating exceptional communication skills and an ability to develop rapport with prospective clients, current clients, and referral sources Directing the caller to the appropriate team member, consistent with the Firm’s key administrative policies Embracing attention to detail, transparency, and accountability Strong multitasking and task management skills Self-motivated team player with a strong work ethic Treating a client or task at 5:15 P.M. on a Friday with the same care and compassion as one Monday morning at 9:15 A.M. Managing multiple calendars and keeping schedules for more than one person Copying, scanning, filing (physical and electronic filing) Data entry using common web-based formats Familiar with MS Office Suite and Dropbox or similar Travel to Federal or State Courthouses for discovery pick up or filings COMPENSATION The compensation package includes a generous base salary commensurate with skill and experience. We offer annual health care expense reimbursement of $5,450, a generous PTO/Sick time policy, up to $5,250 per year in tax-free student loan and tuition repayment. and a 401(k) plan with a 4% Firm match. Additional benefits are in the works for 2023 and beyond.