Job Summary: The Picker/Packer & Returns Specialist will be responsible for accurately picking and packing orders, as well as receiving and testing returned items. This role is essential for ensuring that our customers receive their products on time and that any returned items are assessed and processed efficiently. Picking and Packing: Order Fulfillment: Accurately pick items from inventory based on order specifications and prepare them for shipping. Packing: Safely pack items using appropriate materials, ensuring they are secure and ready for transit. Labeling: Create and affix shipping labels and documentation to outgoing packages, ensuring accuracy. Returns Management: Receiving Returns: Inspect and receive returned items from customers, ensuring all returned products are logged accurately. Testing Products: Conduct thorough testing of returned items to assess functionality and determine if they can be restocked or require further action. Documentation: Maintain detailed records of returned items, including reasons for return and testing outcomes.
We are seeking a Front Desk Assistant in a popular hair supply company in New York, NY, to join our team. **Candidate must be 25 or older. **The ideal candidate should have excellent organizational skills, be proficient in computer applications, and provide exceptional customer service. Candidate must be able to work well with others while keeping the work place professional and nonconfrontational. The candidate will possess a passion for the beauty industry, particularly hair products and hair care, and will provide outstanding customer service both in person and over the phone. SERIOUS INQUIRIES ONLY PLEASE! Profile Photo is required to apply to represent your level of professionalism as this position is for the beauty industry. Duties - Answering phones and responding to client inquiries with a friendly and professional demeanor. - Assisting clients with questions about our products and services. - Schedule appointments and manage the office calendar - Managing the packing and shipping of products both domestically and internationally. - Creating and managing shipping labels accurately. - Maintaining a clean and organized front desk area. - File documents and organize records efficiently. - Must be familiar with social media platforms and able to create content for stores promoting on Facebook, Instagram, and TikTok. - Must be bilingual in English/Spanish Qualifications - High School Diploma/GED preferred - Proficiency in general computer literacy - Experience working in the beauty/hair industry is a plus - Strong communication skills and ability to operate phone systems effectively - Exceptional customer service skills with a friendly demeanor - Strong organizational abilities to manage multiple tasks efficiently - Create content on Facebook, Instagram, TikTok - Must be bilingual in English/Spanish Join our team as a Front Desk Receptionist to contribute to our welcoming environment and provide top-notch service to our clients. ALL APPLICANTS WILL BE TESTED ON BILINGUAL CAPABILITIES. If you are passionate about the beauty industry and meet the qualifications listed above, we would love to hear from you! Job Type: Full-time only Pay: $18.59 - $22.39 per hour Experience: Ability to Commute: New York, NY 10016 (Required) Work Location: In person
66 Exports is Hiring! We are looking for dedicated hard-working individuals that truly enjoy servicing customers. We offer a better opportunity than working at other Pack & Ship stores as we consider our employers members of our growing network. Come Grow with Us! Must have prior shipping experience. (Pack and Ship, FEDEX Store, UPS Sore) Brand New Office Space/Fresh Start Flexibility & Growth Customer Service Representative Job Description: · Deliver world-class customer service · Utilize resources to solve problems, and answer questions as they are presented. · Work to build trust and repeat business with every opportunity. · Ability to use tact and diplomacy to maintain harmonious relationships with customers in person and over the phone. · Receive and distribute parcels to mailbox customers. · Educate customers on mailbox options and benefits. · Operate copiers, printers, scanners, fax machines, laminators, binding equipment, and other machines to complete customer requests. · Educate customers on business solutions and print product offerings (e. g. digital printing, wide format, business products, specialty products, and binding and finishing services). · Utilize computer software to present customers with multiple shipping options for delivering parcels to their destinations with varying speed and protections. · Packaging-- Following standard packaging guidelines; accurately assess materials necessary for packing jobs and perform at customers' request. · Run end of day reports, counting cash drawers, and other duties as assigned. · Passport Photos-take passport photos to regulatory standards Ideal candidates will possess the following skills: Excellent communication Skills and professional demeanor Knowledge of: Basic procedures for shipping mail and packages Printing & printing services, copying and document management processes Fundamental accounting, banking, and cash management skills Proficient in MS Office programs such as Word and Excel Email applications: Learn and retain information quickly Cross sell and upsell additional services Address issues and resolve conflicts through professional verbal/written communication Requirements: Minimum High school diploma, G. E. D. or equivalent Must be able to lift 50+lbs Must be able to remain standing for extended periods of time Bilingual (French/Spanish/English preferred)
Location: Bohemia New York Job Type: Part time / Full time Salary: $18.50/hour Shift: 8AM-4PM M-F (Possible weekends during high peak season) Reports To: Jonathan Duarte (Warehouse Supervisor) Company Overview: CWTCH 3PL is a leading third-party logistics provider committed to delivering high-quality logistics solutions to our clients. We specialize in efficient, scalable, and customized logistics services that meet the unique needs of our customers. We are currently seeking a dedicated and detail-oriented Warehouse Associate to join our team and support our warehouse operations. Key Responsibilities: - Receiving and Inspection: Unload, receive, and inspect incoming shipments for accuracy and damage. Verify items against purchase orders and record any discrepancies. - Inventory Management: Accurately track inventory levels using warehouse management systems (WMS). Conduct regular cycle counts and assist in maintaining accurate inventory records. - Order Fulfillment: Pick, pack, and prepare customer orders for shipment according to specifications and delivery deadlines. Ensure that all outgoing shipments are accurate and properly labeled. - Shipping and Receiving: Coordinate with carriers for pickups and deliveries. Prepare shipping documents, including bills of lading and packing lists. - Equipment Operation: Operate forklifts, pallet jacks, and other warehouse equipment safely and efficiently. Ensure that equipment is maintained and in good working condition. - Warehouse Organization: Maintain a clean, organized, and safe work environment. Follow all safety protocols and report any safety hazards or incidents to management. - Team Collaboration: Work closely with other team members and supervisors to meet daily production and shipping goals. Communicate effectively to resolve issues and improve processes. Qualifications: - Experience: Open, however at least 1 year of experience preferred in a warehouse or logistics environment, preferably within a 3PL setting. - Education: High school diploma or equivalent required. Additional education in logistics or supply chain management is a plus. - Skills: Strong organizational skills and attention to detail. Proficient in using warehouse management systems (WMS) and inventory software. Basic computer skills required. - Certifications: Forklift certification is preferred. Willingness to obtain certification if not already certified. - Physical Requirements: Ability to lift up to 50 lbs and stand or walk for extended periods. Comfortable working in a fast-paced, physically demanding environment. - Other Requirements: Reliable transportation to and from the warehouse. What We Offer: - Competitive salary and benefits package, including health insurance after 90 days and paid time off. - Opportunities for growth and advancement within the company. - A supportive and collaborative work environment. - Training and development programs to enhance your skills.