Administrative Coordinator (AC) - The Mulberry Residence
24 days ago
Pickering
Job Description Compensation: TBD Focus: Medical / Scheduling / Program Coordination Position Summary The Administrative Coordinator plays a senior operational role supporting medical coordination, program scheduling, case documentation, and agency collaboration. This position ensures seamless communication between residential staff, external service providers, and child welfare partners. Key Responsibilities Medical & Appointment Coordination • Schedule and track medical, therapeutic, and specialist appointments, • Maintain confidential medical records, • Coordinate medication documentation and compliance logs, • Liaise with healthcare providers and caseworkers Program & Case Coordination • Support the development and tracking of individualized care plans, • Maintain compliance documentation aligned with licensing standards, • Track program outcomes and youth progress indicators, • Prepare reports for the Director and the Operations Manager Scheduling & Oversight • Oversee staff scheduling in collaboration with leadership, • Ensure shift coverage aligns with care ratios, • Support onboarding and training documentation Agency & Community Liaison • Maintain collaborative communication with child welfare agencies, • Support family engagement coordination, • Assist in cultural programming scheduling and partnerships Qualifications • Diploma or degree in Health Administration, Social Services, or related field, • Experience in medical scheduling or residential care administration, • Strong knowledge of confidentiality legislation (PHIPA/child welfare standards), • Excellent coordination and problem-solving skills, • Experience working with Indigenous and culturally diverse communities (asset)Company DescriptionThe Mulberry Residence is a professionally operated residential group home providing safe, structured, and trauma-informed care for youth. We are committed to creating a stable, respectful environment where young people can heal, grow, and work toward positive outcomes. Our team operates with clear expectations, strong leadership, and a shared commitment to accountability, integrity, and youth-centred care. We value consistency, professionalism, and compassionate boundaries, and we support our staff through clear policies, collaboration, and ongoing guidance. At Mulberry Residence, we believe meaningful care starts with the right people. We are building a dependable team of individuals who take pride in their work, understand the responsibility of residential care, and are motivated to make a real difference—every shift, every day.The Mulberry Residence is a professionally operated residential group home providing safe, structured, and trauma-informed care for youth. We are committed to creating a stable, respectful environment where young people can heal, grow, and work toward positive outcomes.\n\nOur team operates with clear expectations, strong leadership, and a shared commitment to accountability, integrity, and youth-centred care. We value consistency, professionalism, and compassionate boundaries, and we support our staff through clear policies, collaboration, and ongoing guidance.\n\nAt Mulberry Residence, we believe meaningful care starts with the right people. We are building a dependable team of individuals who take pride in their work, understand the responsibility of residential care, and are motivated to make a real difference—every shift, every day.