Chief Sales & Marketing Officer.
We're looking for a candidate to this position in an exciting company.
• As a member of the senior leadership team ensuring seamless teamwork with the Service and other departments to provide total customer satisfaction.
• Cultivating and leveraging customer relationships at the executive level
• Development of long-term customer relationships through the ability to identify and capitalize on opportunities that immediately satisfy customer needs
• Deploying resources to meet financial / operating objectives including pipeline, carry over, revenue and contribution margin
• Guiding organization wide efforts in driving market penetration in the verticals offering the best opportunities
• Collaborating with Sales Partners to identify, develop, accelerate, up-sell, and close transactions- This includes the International Sales Team EMEA and a specific focus on collaboration with Germany (nearshoring / offshoring)
• Working with the national and international leadership team to create strategies and processes for driving new business across product lines
• Supporting specific marketing programs, lead generation campaigns, and targeted sales activities
• 3-5 years of sales management experience in Services or Complex solutions industry
• Should have extensive experience in prospecting & selling (long selling process & high added value sales) to highest level decision makers for ideally but not exclusively CRM Global outsourcing solutions for example Multilingual Contact Centers.
• Deal sizes can range from hundreds of thousands to millions and multiple years so a background of closing such contracts with these decision makers would be an advantage. You must be a highly consultative seller, with an ability to quickly build rapport and establish trust.
• Must have at least 5 years successful sales track record in the contact center industry or at least 10 years multi-national vertical experience with proven subject matte...