Head of Operations (m/f/x).
Hashtag You is part of an ambitious brand builder in the field of direct-to-consumer e-commerce. It has been founded by a strong team with a proven track record of building successful lifestyle brands. AVA & MAY is the first brand incubated in the vertical of home & wellness. Products like scented candles, diffusers and more bring the world to your home in the form of scents and colours. We promote the brand through social media influencers and strong communities. After a successful start in the home wellness market, we are about to launch the next chapter of our journey - with new brands, products, categories and opportunities We are searching for a Head of Operations (m/f/x) who gets excited about building operations at scale for fast growing direct-to-consumer brand(s). Your tasks: Oversee inventory planning, supply chain, fulfillment and shipping functions Maintain and develop inventory planning system to ensure sufficient stock levels Monitor and optimize operational KPIs for fulfillment, shipping, inventory planning and supply chain Identify scalable solutions to key operational problems hindering rapid brand growth incl. international expansion Optimization of various operational processes via automation, use of SaaS tools etc. Requirements: Degree in Business Administration or any other relevant field 6 years of work experience in E-Commerce Operations in a consumer goods company or startup Experience in dealing with operational processes such as inventory planning, fulfillment and supply chain is essential Excellent communication and analytical skills are a must Understanding of e-commerce processes esp. operational KPIs is beneficial Native level German and English language skills What we offer: Opportunity to solve operational problems unique to social media driven e-commerce Get exposure to a fast paced company builder and work alongside experienced founders Shape the development of operations for fast growing, mul...