Runner (m/w/d) – Service Mitarbeiter | Restaurant Service - Big Mamma Group - Berlin

Big Mamma est un groupe de restauration franco-italien né de l'idée de Victor Lugger et Tigrane Seydoux. Au cours des 10 dernières années, nous avons ouvert les portes de 36 restaurants en Europe (France, Principauté de Monaco, Royaume-Uni, Espagne, Allemagne, Italie, Belgique et Irlande), aux Émirats Arabes Unis (Dubaï) et au Mexique (Mexico City). Notre mission? Partager l'environnement particulier des plus beaux lieux de la tradition italienne, créer des moments de partage uniques avec nos clients. Take the lead with La Squadra as Junior Assistant Manager in Lille 🇫🇷 Pour La Bellezza , notre restaurant lillois, nous recherchons un(e) Junior Assistant Manager passionné(e) par l'excellence du service et l'art de l'accueil, prêt(e) à offrir à chaque client une expérience chaleureuse et mémorable. Vous reportez au Manager de salle et incarnez nos valeurs d'excellence, de méritocratie, d'entrepreneuriat et d'authenticité au quotidien dans le restaurant. Vos champs de responsabilités : Responsable de la qualité du service • Responsable de l'excellence, régularité et rapidité du service, en accord avec la vision Big Mamma., • Responsable de l'accueil des clients. Participe à la performance du restaurant • Optimiser les rotations des tables / cadence service, efficacité du staff pour redressage., • Garant du maintien du ticket moyen à l'objectif / briefing staff, demande de formations de vente produits si besoin, suivi performance des CDR et accompagnement individuel. Assure le bon déroulement des opérations en salle • Responsable du respect de l'hygiène salle., • Force de proposition pour le maintien du People Cost en salle., • Contrôle des plannings de l'équipe., • Responsable des commandes & des stocks vins, vaisselles, tabliers., • Responsable de la caisse., • Responsable du respect du matériel. Responsable de la réussite de son équipe en salle • Participation au procès de recrutement des nouvelles embauches., • Participation à l'intégration des nouveaux arrivants en salle., • Accompagnement de l'équipe salle au quotidien., • Acteur majeur de la bonne entente et cohésion de l'équipe. Notre offre: • Contrat CDI Employé avec deux jours de repos consécutif., • Formation continue et nombreuses opportunités d'évolution., • Possibilités de mobilité internationale dans les restaurants du groupe., • Avantages Wellpass., • Mutuelle entreprise ALAN., • Remboursement 50% des transports., • Repas du personnel., • 15% de réduction dans tous les resto Big Mamma. BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, age, or any other characteristic protected by law. #JoinBigMamma

📍 Berlin – Pamela, Charlottenstraße 59, 10117 Berlin 🕒 Vollzeit | 2 feste freie Tage ✨ Why this role is a great start Want to become a better chef every single day? Pamela is one of Big Mamma's newest restaurants in Berlin, and we're looking for passionate Commis de Cuisine ready to develop their skills in a fast-paced, high-quality kitchen. This is the perfect opportunity for cooks with their first professional experience who want to learn from experienced chefs, master Italian cuisine and build a long-term career in hospitality. Here, every service is an opportunity to improve. 🚀 Your role & learning journey You'll support the kitchen team while developing your technical skills across different sections: • Prepare ingredients and daily mise en place, • Support the preparation and plating of dishes following our recipes and quality standards, • Learn different kitchen stations and cooking techniques, • Work closely with Chef de Partie and Sous Chefs during service, • Ensure consistency, quality and attention to detail, • Maintain cleanliness and organization of your workstation, • Follow hygiene and food safety standards at all times 👉 This role is designed to help you grow into a Chef de Partie through continuous training and hands-on experience. 💡 What we're looking for • First professional experience in a restaurant kitchen, • Passion for cooking and willingness to learn every day, • Motivation to build a long-term career in hospitality, • Positive attitude and strong team spirit, • Ability to perform in a fast-paced environment, • Reliable, organized and eager to improve We believe talent grows through curiosity, commitment and daily practice. 💰 What we offer • Unbefristeter Vertrag, • Vollzeit + 2 feste freie Tage, • Salary + Trinkgeld, • 🍝 Daily Mitarbeiteressen, • 🍕 Staff discount in all our restaurants, • 🌍 Real growth opportunities within the group, • Structured training and continuous development, • The opportunity to grow with one of Berlin's newest restaurants ❤️ Who we are Big Mamma is a fast-growing French-Italian restaurant group with 30+ locations across Europe. Our mission is to bring authentic Italian food culture to life through quality products, traditional techniques and passionate teams. At Pamela, you'll become part of a kitchen that is still growing, where collaboration, learning and ambition are part of everyday life. 🌍 Equal Opportunities Big Mamma is proud to be an equal opportunity employer. We welcome applications from all qualified candidates regardless of gender, gender identity or expression, sexual orientation, ethnicity, religion, national origin, disability, age or any other legally protected characteristic. Für diese Stelle berücksichtigen wir grundsätzlich Bewerber*innen mit den folgenden Berufsqualifikationen: Commis de Cuisine, Jungkoch, Koch, Beikoch, Küchenmitarbeiter, Küchenhilfe, Commis Chef, Koch Anfänger, Fachkraft Küche, Küchenfachkraft, Line Cook, Küchenmitarbeiter Restaurant 👉 Bring deine Leidenschaft für das Kochen mit und wachse gemeinsam mit uns bei Pamela! 🔪✨ #JoinBigMamma

📍 Berlin – Pamela, Charlottenstraße 59, 10117 Berlin 🕒 Vollzeit | 2 feste freie Tage ✨ Why this role is a great opportunity Do you believe great service is about people as much as food? At Pamela, one of Big Mamma's newest restaurants in Berlin, we're looking for a Chef de Rang who loves creating genuine connections with guests and delivering memorable dining experiences. As Chef de Rang, you are more than a server—you are the face of Big Mamma at the table. Your personality, attention to detail and ability to connect with people will shape every guest's experience from the first welcome to the final goodbye. If hospitality is your passion, this is where you can truly make an impact. 🚀 Your role & responsibilities You create unforgettable experiences through exceptional service: • Welcome guests with warmth, energy and professionalism, • Guide guests through our menu, sharing recommendations and product knowledge, • Build genuine relationships and anticipate guests' needs, • Coordinate your section to ensure smooth and attentive service, • Work closely with the kitchen and bar teams to deliver an outstanding dining experience, • Maintain high service standards throughout every shift, • Handle guest requests with confidence, care and professionalism 👉 Every interaction is an opportunity to create the Big Mamma experience. 💡 What we're looking for • Previous experience as Chef de Rang or in a similar service position, • Passion for hospitality and creating memorable guest experiences, • Excellent communication and interpersonal skills, • Confidence working in a fast-paced restaurant environment, • Positive attitude, professionalism and attention to detail, • Fluent English is required; German or Italian is a plus You enjoy making people feel welcome and understand that great service is built on genuine human connection. 💰 What we offer • Unbefristeter Vertrag, • Vollzeit + 2 feste freie Tage, • Salary + Trinkgeld, • 🍝 Daily Mitarbeiteressen, • 🍕 Staff discount in all our restaurants, • 🌍 Real growth opportunities within the group, • Continuous training and development, • The opportunity to grow with one of Berlin's newest restaurant concepts ❤️ Who we are Big Mamma is a fast-growing French-Italian restaurant group with 30+ locations across Europe. Our mission is simple: serve authentic Italian food with passion, generosity and unforgettable hospitality. At Pamela, you'll join a young restaurant where every team member contributes to creating its identity and delivering exceptional guest experiences every single day. 🌍 Equal Opportunities Big Mamma is proud to be an equal opportunity employer. We welcome applications from all qualified candidates regardless of gender, gender identity or expression, sexual orientation, ethnicity, religion, national origin, disability, age or any other legally protected characteristic. Für diese Stelle berücksichtigen wir grundsätzlich Bewerber*innen mit den folgenden Berufsqualifikationen: Chef de Rang, Servicemitarbeiter, Kellner, Restaurantfachmann, Restaurantfachfrau, Servicekraft Gastronomie, Oberkellner, Waiter, Service Mitarbeiter, Restaurant Service, Gastgeber Gastronomie, Front of House Mitarbeiter 👉 Bring deine Persönlichkeit an den Tisch und werde Teil des Big Mamma Erlebnisses in Berlin! 🍷 #JoinBigMamma

Big Mamma è un gruppo francese di ristorazione italiana nato dall'idea di Victor Lugger e Tigrane Seydoux. Negli ultimi 10 anni abbiamo aperto le porte di 34 ristoranti in Francia, Principato di Monaco, Inghilterra, Irlanda, Spagna, Germania, Belgio, Italia ed Emirati Arabi. La nostra missione? Condividere l'ambiente speciale dei più bei luoghi della tradizione italiana, creando momenti unici di condivisione con i nostri clienti. Siamo alla ricerca di un talentuoso Junior Bartender che possa unirsi alla Squadra del nostro ristorante Gloria Osteria Milano! I tuoi Obiettivi: • Competenze base di caffetteria e mixology, conoscenza della carta e dei prodotti, • Supporto al team nella mise en place e nel servizio, • Capacità di riprodurre una miscela a seguito di una formazione, • Conoscenza in materia di igiene e di sicurezza La nostra Offerta: • Contratto a tempo determinato, • Full time (40h/settimana) e due giorni di riposo consecutivi, • Un pasto preparato con amore dalla nostra squadra prima del servizio, più uno sconto del 15% in tutti i ristoranti del Gruppo, • Possibilità di trasferimento all'estero (Spagna, Francia, Germania), • Tante opportunità di crescita professionale, mobilità nazionale e internazionale... and much more! INIZIO CONTRATTO: Agosto 2026 Maggiori dettagli saranno discussi in sede di colloquio. Big Mamma Group è un'azienda che promuove le pari opportunità. I candidati qualificati saranno considerati per l'impiego senza tener conto di etnia, orientamento politico o religioso, identità di genere, orientamento sessuale, abilità fisiche, età o qualsiasi altra caratteristica protetta dalla legge. #RelocationBigMamma