Nando's

We have an exciting opportunity for someone who is passionate about people, customer experience and driving success. This role gives you the opportunity to support our experienced Store Manager to run the store! Tapi are looking for a motivating, enthusiastic individual to join the Tapi family and be part of leading our revolution. Our teams hold a wealth of industry knowledge where you will learn and develop from the best in the business. If you are looking to take the next step in your career and are ready to be truly inspiring, offer great product & customer service and bring the best out of your team, look no further, and apply today. Your Responsibilities Work together with your store team to “wow” our customers at every turn. Deputise for the Store Manager across all Store operations. Assist in the management of the store including sales targets and team motivation. Support and train the team to succeed and deliver the “Tapi difference”. Support the Store Manager to induct new Tapi colleagues. Drive sales to meet and exceed your personal sales targets. Deliver outstanding service to all customers – surpassing their expectations. Assist the Store Manager in the excellent appearance of the store and actively support promotional changes. Handle customer complaints in difficult situations. Ensure we always exceed customers’ expectations to encourage recommendations and repeat business. Always looking for ways to continuously improve for customers, colleagues and the wider Tapi business. Regularly use Tapi technology to input customer order details accurately and to a high standard. Comply with all Health, Safety and Security requirements set out by Tapi. The Big Package 25% colleague discount Salary sacrifice pension Share of profit bonus scheme Perks platform (cheap cinema tickets, cashback and discounts on well-known brands) Employee Assistance Programme A day off for your birthday Cycle to work scheme About You! People are your bag – you get them, you understand them and importantly, you can sell to them! You’ll be confident in your ability and see 100% of target as the minimum – not job done! And, you’re always on the lookout for ways to improve things for customer and colleagues.

General Manager at Kanada-Ya Salary, Permanent Contract, No Early Starts, Great Work-Life Balance Kanada-Ya is an independent chain of award winning Ramen bars, so far spanning 4 countries. We currently have 6 super busy locations here in the capital, each serving a delicious selection of Japanese delights. Authenticity is at the heart of our menu and we import many of our ingredients from Japan to help us achieve the rich, deep and deeply loved flavours that we are famous for. Our speciality Tonkotsu ramen boasts an 18-hour cooked pork bone broth, batch crafted with love using traditional techniques learned from the Motherland. Added to this succulent, rich and flavourful broth are Hakata style wheat noodles, beautifully braised chashu pork belly and a superb selection of toppings all sourced from Japan. Our bold bowls are much beloved by our regular diners and newcomers alike. We are looking for fun and hard-working people to manage a quick service restaurant, ensuring our guests receive a great experience and that the team are well looked after. What we offer & our benefits: - Starting pay up to £35,000 plus tips. Pay is every 2 weeks. - £300 monthly performance bonus when hitting K.P.I.s. - Paid overtime. - Private Healthcare scheme for you and your children. - Employee Assistance Program offering access to counselling services along with experts in law, personal finance and family matters; a 24/7 365 helpline and an online health & well-being online app. - CODE Hospitality Rewards: Discounts across thousands of restaurants and bars, gym memberships, hotels, meal kits, wine, produce, training, and many other rewards. - Training and opportunities of career progression. - Free team meals whilst on shift. - 28 days holiday (including Bank Holidays). - Optional pension scheme. Working on shift with us you will: - Take overall responsibility for the performance of the restaurant. - Always be training and building a strong team to deliver the company’s objectives. - Ensure the company’s Food Hygiene and Health and Safety procedures are strictly followed. - Be comfortable working in a fast-paced environment. - Take an interest in Japanese food & culture.