CONSULTORIA VIGO in Madrid, Community of Madrid, Spain - Hiring Now

$2700 monthlyFull-time

GUEST SERVICE AGENTS JOBS in 5* Luxury Hotel - Interviews Happening NOW!Hosco

Register Now for this Exclusive Recruitment Day for the Opening of a 5 Luxury Hotel, part of IHG Group! Hotel is offering: - A very competitive salary package - Complimentary meals during workdays - Generous overtime pay at x1.5 of your hourly rate for any work beyond 9 hours/day or 45 hours/week. - Global Discounts at IHG brands - Comprehensive Medical Insurance - 2 weeks paid vacation If you’re a bright and dynamic individual, don’t hesitate to apply and get the chance to become part of our exceptional crew! Preselected candidates will participate in a secondary selection process, resulting in face-to-face interviews in Barcelona. DATE: October 18th LOCATION: Barcelona, Spain (exact location will be revealed to selected candidates only) RESPONSIBILITIES INCLUDE: - Review arrivals noting special requests, blocking rooms as needed. - Check in and out hotel guests in a confident, professional and friendly manner. - Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information. - Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift. - Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests. - Follow established key control policy. - Ensure proper credit policies are followed. - Submit all lost & found articles accompanied by a completed lost & found report. - Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. - Verify credit limit report. - Monitor room availability throughout the day. - Review daily the selling status of the hotel using yield management system. - Attend department meeting once a month. - Communicate by telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Bell Staff, and Valet. _ _ _ - 2700 USD - Enjoy up to 3 weeks of accommodation upon arrival, giving you time to acclimate to your new surroundings. - Department: Guest Relations <h2>About you</h2> WHAT YOU BRING: - 1 year experience in a similar role at luxury/ lifestyle hotel. - High school diploma - Experience with Opera is a must and experience with HotSOS, Alice and Kipsu is preferred. - Flexible schedule, able to work evenings, weekends and holidays. - Work well under pressure, dealing with many arrivals and departures within a short period of time. - Ability to diplomatically deal with difficult situations and people, while exhibiting a constant level of integrity. - Skillful in verbal and written communication, with phenomenal customer service and attention to detail. - Familiar with hotel systems and operations, and the ability to enter in information accurately. - Ability to lift 30 pounds - Language required: English The company About Hotel Indigo Introduced in 2004, Hotel Indigo has transformed into a leading global boutique lifestyle brand rooted in storytelling. Just as no two neighborhoods are alike, no two Hotel Indigos are designed alike, with each delivering a beautiful and fresh perspective of its surrounding community by thoughtfully weaving its sights, sounds and flavors into its experience. Indigo’s restaurants and bars around the world quickly become a favorite destination for visitors and locals alike. Become part of the IHG Family As part of the IHG family, you'll be joining a network of over 17 hotel brands, and 6,000 hotels in more than 100 countries. IHG's commitment to providing True Hospitality for Good is reflected in its diverse hotel brands and its dedication to making a positive impact. Your Adventure Begins From the Second You Apply!

18 hours ago

la Vila de Gracia, Barcelona

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