¿Eres empresa? Contrata Gerencia candidatos en Barcelona
Empresa dedicada al marketing de servicios busca incorporar responsables para gestión de equipos comerciales, formación y seguimiento y fidelización de clientes. Somos una gestoría energética encargada de hacer renovaciones de luz y gas a potenciales clientes buscando una mejora en su tarifa. Buscamos perfiles jóvenes, ambiciosos y con experiencia mínima de 1 año en televenta en el sector energético. ¿Qué ofrecemos? · Contrato laboral indefinido. · Pagos semanales. · Amplia cartera de clientes. · Formación a cargo de la empresa. · Crecimiento real en la empresa. · Muy buen ambiente laboral. REQUISITOS: · Documentación en regla. · Experiencia mínima de 1 año en televenta en el sector energético. · Actitud positiva. · Compromiso y responsabilidad. · Disponibilidad para incorporación inmediata. Te facilitamos las herramientas para formar tu equipo comercial y crecer el el sector. Si buscas crecer y superarte, aquí te esperamos! INDISPENSABLE LA EXPERIENCIA EN EL SECTOR DE LA ENERGÍA! Metro Entença (L5)
Solo inscríbete si tienes experiencia demostrable Tareas Somos una consultoría energética con una trayectoria profesional en el sector de más de 10 años y una cartera de clientes en constante crecimiento. Seleccionamos delegado comercial para dirigir un equipo en el proceso de asesoramiento a empresas o en telemarketing ofreciendo soluciones en todo el ámbito energético. Funciones: Gestionar equipos comerciales en el sector de la energía. Responsable de la selección y formación de las nuevas incorporaciones. Promover el plan de promoción interna y formación de nuevos jefes de equipo. Responsable del cumplimiento de los objetivos de ventas del equipo comercial. Control y gestión de tus equipos de trabajo a través de nuestro sistema comercial. Ofrecemos: Contrato Mercantil o Laboral. Formación de herramientas que facilitan diferentes gestiones. Te facilitamos estructura comercial para desarrollar tu equipo de ventas. Renovación anual de cartera de clientes propia y soporte comercial. Requisitos Imprescindible experiencia en el sector energético mínima de 1 año. -Metro Entença (L5)
Empresa dedicada al marketing de servicios busca incorporar responsables para gestión de equipos comerciales, formación y seguimiento y fidelización de clientes. Somos una gestoría energética encargada de hacer renovaciones de luz y gas a potenciales clientes buscando una mejora en su tarifa. Buscamos perfiles jóvenes, ambiciosos y con experiencia mínima de 1 año en televenta en el sector energético. ¿Qué ofrecemos? · Contrato laboral indefinido. · Pagos semanales. · Amplia cartera de clientes. · Formación a cargo de la empresa. · Crecimiento real en la empresa. · Muy buen ambiente laboral. REQUISITOS: · Documentación en regla. · Experiencia mínima de 1 año en televenta en el sector energético. · Actitud positiva. · Compromiso y responsabilidad. · Disponibilidad para incorporación inmediata. Te facilitamos las herramientas para formar tu equipo comercial y crecer el el sector. Si buscas crecer y superarte, aquí te esperamos! Metro Entença (L5)
Buscamos Gerentes/Asistentes-Gerente con experiencia en el sector energético. ( ABSTENERSE PERSONAS SIN EXPERIENCIA LIDERAZGO SECTOR COMERCIAL) trabajamos con todo el mercado abierto para residencial. - ENDESA - IBERDROLA - NATURGY - GANA ENERGIA - ENERI - FACTOR ENERGIA Tenemos todos los productos con o sin retro para el gerente. garantizamos carteras actualizadas de clientes - Oficina y capacidad para crecimiento o equipos ya formados de trabajo. - Altas comisiones en dependencia a producto. - herramientas de duplicacion gratuitas. - ADMINISTRACION GRATIS ( para toda la producción) - contrato para toda la red comercial sueldo fijo + comisiones. Buen ambiente de trabajo y oficinas por toda España.
Los empleadores quieren saber
¿Tienes experiencia como Gerencia?
¡Únete a nuestro equipo en Keanu Izakaya Bar, el destino culinario y de cócteles más emocionante de la ciudad! Estamos en busca de un/a director/a del restaurante para complementar nuestra vibrante atmósfera asiática y de bar de cócteles de autor. Responsabilidades: Incrementar las ventas, la productividad del bar y la elaboración de presupuestos. Trabajo con Food Costs junto con el bar manager y el chef. Trabajo con clientes Formación y desarrollo del personal Finanzas con ayuda de gestores Control del buen funcionamiento del establecimiento Planificación e implementación de actividades de marketing relacionadas con la promoción del establecimiento Desarrollo e implementación de eventos organizativos orientados a la captación de invitados al bar, así como la realización de diversas promociones y presentaciones para socios Requisitos: Más de 5 años de experiencia en puestos directivos en establecimientos de restauración en España. Interés por las tendencias y deseo de implementarlas. Pensamiento creativo y un enfoque creativo para los negocios. Alto nivel de habilidades organizativas. Orientado a los resultados Aspecto presentable Posibilidad de trabajar viernes sábado hasta las 0
Se busca encargado con experiencia en la actividad de restauración para Restaurante Italiano de nueva apertura en Poblenou, Barcelona. Necesitamos a una persona con experiencia y capaz de llevar a cabo las gestiones y responsabilidades necesarias que se requieran. Preferiblemente que haya gestionado un restaurante italiano previamente.
Company Description We’re looking for an Assistant Restaurant Manager to join our team at The Hoxton, Poblenou! The Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept). Four Corners brings the energy and attitude of New York with quick slices of thick crust, Detroit-style pizza at The Slice Shop or lighter Italian-American inspired dishes, perfect for a long lunch or dinner that rolls into late-night cocktails and natural wine. Tope is our rooftop taqueria with views over Barcelona, serving Mexican-inspired flavours and punchy cocktails. More about us... The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces. Reporting to Restaurant Manager, you will be responsible to manage the daily restaurant operations, maintain sanitation standards and assist servers and hosts during service. Strive to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. What's in it for you... Become part of a team that’s very passionate about creating great hospitality experiences. A competitive salary and plenty of opportunity for development. Food on us during your shift. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. Time off to volunteer with one of our partner charities. Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time! The chance to challenge the norm and work in an environment that is both creative and rewarding. Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene. Excellent discounts across The Hoxton and the global Ennismore family. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Job Description What you’ll do… Lead the team by example, keep them involved and motivated; help them feel empowered and supported, confident in providing top Hox experiences for our guests. Work closely with the Restaurant Manager and Head Chef so that front of house and back of house are working smoothly, hand-in-hand. Coordinate with Restaurant Manager for everyday operation and maintain financial and administrative records. Organize the proper onboarding of new joiners. Create a positive team atmosphere among team members, provide feedback and coach them regularly. Gather guests’ feedback and recommend improvements. Work with the whole R&B team to ensure proper food presentation and proper food-handling procedures. Handle guest complaints and ensure guest satisfaction. Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales. What we’re looking for… Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together, we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. A natural at leading and managing others, you lead by example and create an environment where your team can be their best self. Must be fluent in Spanish and English, additional languages will be highly valuable. At least 2 years’ restaurant or hotel experience in a similar role. Technical skills with a strong understanding of best practice hotel operations for the role. You are flexible to work on rotative shifts and on weekends. A balance between a methodical and process-driven approach and flexibility and creativity when it comes to meeting deadlines and finding solutions. Additional Information Sus datos serán tratados por The Hoxton, Poblenou (Middlebury Invest, S.L.) para posibilitar su participación en nuestro proceso de selección. Puede solicitar información adicional acerca del referido tratamiento o sobre el ejercicio de sus derechos, entre otros, de acceso, rectificación, supresión, oposición o portabilidad dirigiéndose a: The Hoxton, Poblenou, Avda. Diagonal, 205. 08018 Barcelona. Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Profesionales con experiencia que disfruten con la hostelería y les apasione la gestión de restaurantes. Si es tu caso, ¡te estamos esperando! Como subgerente tus principales responsabilidades serán: Ser la cara visible de nuestro restaurante, el impulsor de nuestra filosofía y el mejor anfitrión para nuestros invitados. Liderar y organizar al equipo durante los turnos de comidas y cenas para ofrecer un servicio excelente. Planificar el día a día del restaurante logrando un gran ambiente de trabajo, sin olvidarnos de la rentabilidad del negocio.
Se precisa personal para cocina, para plancha y freidoras. Capacidad de trabajar con mucha organización y rapidez, alto volumen de trabajo.
En Casa Gracia creemos en un modelo organizativo enfocado en el bienestar de nuestros huéspedes y clientes. Nuestra misión es contribuir a compartir con nuestros huéspedes la pasión por viajar, regalándoles la mejor experiencia posible. Actualmente ofrecemos servicios de desayuno, menú a la carta y catering para eventos. Buscamos persona dinámica y responsable para unirse a nuestro equipo de restaurante como Jefe/a de sala, segundo a la gerente de restaurante. Este puesto apoya a la gerente del restaurante a planificar y organizar el servicio de restauración y bar, coordinando la cocina con la sala, dirigiendo y supervisando el servicio de mesas y atendiendo las necesidades del cliente. En caso de ausencia de la gerente de restaurante, asumirá sus funciones, asegurando el buen funcionamiento del restaurante y salas de eventos. FUNCIONES - Responsable del buen funcionamiento de sala y satisfacción del cliente. - Responsabilidad sobre realización de cajas, seguimiento de ventas e ingresos del restaurante. - Organización del restaurante y salas de eventos: reparto tareas y responsabilidades entre el equipo de sala. - Control y gestión de reservas del restaurante y eventos - Atención al cliente: Bienvenida, asignar mesa, toma de pedidos, supervisión de servicio y satisfacción del cliente. - Organizar el montaje y atención de reservas de grupos y eventos REQUISITOS DEL PUESTO - Experiencia mínima: 3 años en puestos similares. Se valorará la experiencia como supervisor o jefe de sala de restaurante a la carta en hotel. - Idiomas: inglés y catalán a nivel alto. Se valorarán otros idiomas. - Perfil muy comercial con el cliente, capaz de fidelizar, excelente atención al cliente. - Disponibilidad horaria total (turno partido) ** CAPACIDADES** - Estudios mínimos: Formación en Hostelería y Turismo - Nivel informático de usuario medio - Liderazgo de plantilla consolidado. - Organizado, capacidad de planificación de restaurante y celebraciones privadas - Capaz de fomentar el trabajo en equipo, buen formador. - Deseos de crecimiento profesional y estabilidad, clara proyección de crecimiento. - Profesional dinámico de carácter extrovertido muy orientado al cliente ** DATOS DE CONTRATO** - Tipo de contrato: Indefinido + 3 meses de periodo de prueba - Horario: rotativo de lunes a domingo (con 2 días de descanso semanal seguidos) TURNO PARTIDO - Salario: 26.000€ anuales
Se ofrece vacante colo coordinador/a de atención al cliente en CLAVIS GRUP ubicada en Barcelona. Este puesto tendrá funciones principales la gestión y coordinación del departamento de atención al cliente de la empresa - Se valorará experiencia previa en gestión de atención al cliente - Buen manejo de herramientas como Internet y aplicaciones ofimáticas. - Gestión de quejas y reclamaciones de clientes. - Ganas de crecimiento en el ámbito personal y profesional. - Se valorará idiomas ( inglés y catalan)
Apertura de nueva gerencia en Barcelona. Empresa con presencia internacional precisa la incorporación de dos supervisores de equipo comercial. Imprescindible experiencia comercial. Valorable muy positivamente experiencia en call center. Formación a cargo de la empresa. Alta en la seguridad social desde el primer día. Bonos por producción.
Encargado/a de Cocina para Brunch Referencia: EHU0424COCBRU Perfil del Candidato/a: Grupo de Hostelería de Barcelona, nos encontramos en la búsqueda de Encargado/as de Cocina con amplia experiencia en el sector, especialmente en el servicio de catering, y que cuenten con disponibilidad de incorporación inmediata para hacer parte de nuestra linea de Brunch. Requisitos: - Experiencia: Más de 2 años trabajando en el cargo de Jefe/a o** Encargado/a de Cocina**. - Habilidades: Experiencia demostrable trabajando en servicio de catering, dónde el emplatado es fundamental. Gestión y operativa de cocina, llevando equipos de más de 5 personas. - Idiomas: Castellano hablado a nivel avanzado o nativo . - Documentación: Permiso de trabajo en España y número de seguridad social (para extranjeros). Ofrecemos: - Salario: €24,000 brutos/mes , más propinas y bonificaciones por cumplimiento de objetivos. - Horario: El horario de los locales son de 09:00 a 17:00 o en otros de 09:00 a 20:00 , por lo que se harán turnos siempre seguidos de 8 horas dentro de estas franjas horarias, mañana-tarde (Ej. 09:00 a 17:00) o mediodía-tarde (Ej. 12:00 a 20:00). - Descansos: Dos días seguidos rotativos a la semana.
Buscamos CM con experiencia para comunidad de Inteligencia artificial. Idealmente con conocimientos de fotografía. Experiencia con creación de thumbnails muy valorada Gestión de atención al cliente, dinamizacion de comunidades, creación de contenido Conocimientos de discord, YouTube, etc...
¿Buscas oportunidades de crecimiento? ¿Quieres trabajar en una empresa en plena expansión? ¿Te apasionan los nuevos retos? ¡Esta es tu oportunidad! Buscamos personas que sientan pasión por lo que hacen, pero sobre todo que conozcan nuestro proyecto y quieran crecer con nosotros. ¿Qué buscamos? Personas dinámicas y con orientación al cliente, que tengan ganas de crecer en nuestra compañía y con capacidad para el trabajo en equipo. ¿Qué ofrecemos? - Incorporación inmediata a una empresa en pleno crecimiento, con posibilidades de desarrollo y crecimiento profesional. - La formación es constante por parte de la empresa y hay muchas oportunidades de crecimiento. - Contrato indefinido. - Salario competitivo. Requisitos: - Disponibilidad completa. - Residencia cercana al lugar de trabajo o movilidad en la zona. - Estudios mínimos: educación secundaria obligatoria. - Experiencia mínima de 1 año como encargado preferiblemente en cafeterías o en restaurantes de comida rápida. - Manejo de Office y Ofimática en general a nivel de usuario.
¡En BURGER KING estamos contratando! Si eres una persona apasionada por la atención al cliente y con ganas de incorporarte a una compañía en continuo crecimiento... ¡este es tu trabajo! Seleccionamos encargados/as de turno para varios de nuestros restaurantes de la zona de Barcelona centro. Siendo responsable de la gestión de un turno y apoyando al gerente, asumiendo las funciones que le sean asignadas. Se encargará de tareas de: - Gestión económica. - Gestión de personas. - Gestión de operaciones. - Posibilidad de realizar carrera profesional en una gran empresa de restauración en plena expansión y desarrollo a nivel nacional Requisitos: - Disponibilidad completa - Facilidad para desplazamiento - Experiencia mínima de 1 años como encargado/a
Si te apasiona el mundo de la restauración y ofrecer un servicio profesional, estamos buscando personas con talento y ganas de unirse a nuestro Equipo donde encontrarás oportunidades de crecimiento profesional y personal. Tus principales responsabilidades a realizar serán: - Garantizar el protocolo de atención al cliente - Organizar los turnos del personal. - Realizar pedidos e inventarios de productos - Asegurar en todo momento el correcto funcionamiento del establecimiento. - Resolución de las incidencias que puedan surgir en el turno de trabajo - Requisitos, experiencia previa en sala, conocimientos en seguridad alimentaria y prácticas de higiene, capacidad para trabajar en equipo y seguir las instrucciones, del Jefe de Sala.
Restaurantes Vegetalia busca encargado@ con 2 años de experiencia mínima y con alto nivel de inglés, imprescindible que viva en bcn ciudad!
Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Managing Banquet Operations • Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props). • Applies knowledge of all laws, as they relate to an event. • Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction. • Adheres to and reinforces all standards, policies, and procedures. • Maintains established sanitation levels. • Manages departmental inventories and maintains equipment. • Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory. • Schedules banquet service staff to forecast and service standards, while maximizing profits. • Assists team in developing lasting relationships with groups to retain business and increase growth. Participating in and Leading Banquet Teams • Sets goals and delegates tasks to improve departmental performance. • Conducts monthly department meetings with the Banquet team. • Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends. • Acts as a liaison to the kitchen staff. • Leads shifts and actively participates in the servicing of events. Ensuring and Providing Exceptional Customer Service • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Responds to and handles guest problems and complaints. • Empowers employees to provide excellent customer service. • Ensures employees understand expectations and parameters. • Strives to improve service performance. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Reviews comment cards and guest satisfaction results with employees. Conducting Human Resources Activities • Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures. • Observes service behaviors of employees and provides feedback to individuals. • Monitors progress and leads discussion with staff each period. • Participates in the development and implementation of corrective action plans. • Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction. • Attends and participates in all pertinent meetings. Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.
Under the guidance of the Director of Facilities, the Purchasing Manager is responsible for planning, directing, and coordinating the activities of purchasing and warehouse personnel for the hotel and food and beverage outlets throughout the SLS Barcelona. Job Description What you'll do... Build and maintain the purchasing system Prepare and process requisitions and purchase orders for supplies and equipment Review purchase order claims and contracts for conformance to company policy Develop and implement purchasing and contract management instructions, policies, and procedures Participate in the development of specifications for equipment, products or substitute materials Resolve vendor grievances and claims Gather and analyze data, study sales and inventory records, identify suppliers, and stay on top of factors affecting supply and demand to forecast current and future costs of needed products and materials Identify and interview potential suppliers to determine quality, price, reliability, and delivery terms, and make decisions to ensure that needed supplies arrive in time and at the right price Administer bidding process and contracts for vendor performance/compliance within established limits for the purpose of securing items and/or services within budget and in compliance Responsible for the procurement and expediting of all material supplies, equipment and services Achieves desired results through staff development and training programs, established methods, procedures and guidelines to maintain desired standards, and high-quality service. Then, monitors results through inspection, evaluation and analysis. Makes changes if necessary to achieve end result Assists Finance/Accounting department in establishing purchasing policies, procedures, and controls in accordance with the company policies and needs Ensures that the procurement process is operating in an effective manner to ensure the optimum benefit to the company properties as it relates to the bidding process, terms of contract and negotiations with vendors while maintaining compliance with state regulations Recommends substitutions for appropriate considerations, requests and analyzes quotes from vendors for unusual items Responsible for the auditing of blanket purchase orders and releases against blanket requisitions Purchases items and services on an advanced level Oversees Warehouse department to ensure procurement and receipt of items are controlled Ensure proper controls are in place to eliminate warehouse variance Supervisory responsibility for Buyers within the Purchasing Department Responsible for scheduling (planning, assigning and directing work) to meet business demands to ensure optimal operations and customer satisfaction during all business hours Performs all other related and compatible duties as assigned Qualifications What we're looking for... College Degree in Business, Hospitality, or Related field preferred. At least five (5) or more years of Purchasing management experience for a hotel and F&B, preferably in an upscale or lifestyle brand hotel An proficient understanding of Computer systems such as: Opera, Microsoft Word, Excel & Outlook Someone who understands, celebrates and embraces the SLS brand values. Proven team leader with a high level of energy and motivation, a natural at managing and inspiring others in a way that gets the best out of them. Ability to work independently and to partner with others to promote an environment of teamwork. Ability to multitask, work in a fast-paced environment, meet deadlines and have a high-level attention to detail. You combine analytical and methodical thinking with high attention to detail and a solution-focused approach. Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests, and colleagues alike. You make a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
Desde CATALONIA HOTELS & RESORT estamos en búsqueda de un/a MAITRE para nuestro hotel Catalonia RAMBLAS ubicado en pleno centro de Barcelona. Las principales tareas a desarrollar son las siguientes: • Organizar, dirigir y coordinar el trabajo del personal a su cargo. • Planificación de los horarios y turnos del departamento. • Dirigir, planificar y realizar el conjunto de actividades de su Área. • Responsable de garantizar un servicio de calidad, profesional y eficiente a los clientes. • Supervisar que el proceso de room-service se realice adecuadamente. • Gestión de quejas. • Conocer y asesorar sobres los diferentes productos de la carta de alimentos y vinos. • Encargado de recibir, acompañar y asignar una mesa a los huéspedes. • Recabar información de la satisfacción de los clientes durante el servicio. • Supervisar el montaje y reposición de las salas de reuniones u otros eventos. • Mantener en perfecto estado las instalaciones de las áreas de restaurante/bares. REQUISITOS • Experiencia en restaurante a la carta. • Formación específica en hostelería y servicio. • Inglés alto + Otros idiomas valorables. • Don de gentes, con gusto por la atención al cliente y buena presencia. Persona dinámica y organizada. • Capacidad de liderazgo, capacidad de trabajo en equipo.. • Se valorará formación en vinos y destilados. • Imprescindible residir en Valencia. OFRECEMOS • Contrato a jornada completa. • Salario competitivo. • Incorporación a una cadena hotelera en plena expansión. • Crecimiento profesional Catalonia Hotels & Resorts is a family chain of hotels that has not stopped growing since it began. The company made the move from the real estate sector to the hotel industry in the 1980s, and is now one of the leading chains in the urban segment in our country (leader in Barcelona). The chain currently has 72 establishments. 55 in Spain, 1 in Brussels, 1 in Berlin, 1 in Porto, 1 in Amsterdam and 12 resorts in the Caribbean (6 in the Dominican Republic and 6 in Mexico) and one urban hotel in Santo Domingo. With more than 8,000 rooms, Catalonia Hotels & Resorts has always implemented a policy for growth based on discretion and caution and the company has developed gradually and positively. Here, special mention must be made of the fact that the establishments are owned by the chain, with only 3 hotels under long-term lease. The chain opens hotels where it discovers a need that has not been met and where it can find the appropriate space and building for installing the hotel in compliance with its quality assurance standards. The corporate structure of the hotel chain is based on the principle of quality in service management, with its own, distinguished style. The company's philosophy is based on offering an excellent price-quality ratio in services, in accordance with strict criteria of professionalism. Service quality and comfort are guaranteed at every hotel.
Company Description SLS Barcelona brings a new variety of oceanside glamor, indulgence and excellence to Barcelona’s vibrant 22@ neighborhood. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, with two pools, a spa, fitness center and six bars and restaurants that create lively food and entertainment within this singular location. A 750sqm auditorium and a dozen versatile meeting spaces round out the offering to form the complete destination - inviting groups, events and travelers of all types to say, “farewell to the ordinary.” We are looking for an experienced Training & Development Manager to join the pre-opening team at SLS Barcelona. Under the guidance of the Director of People & Culture, the Training & Development Manager directs the training and development strategy of the hotel while supporting the People & Culture day-to-day tasks. The Training & Development Manager assures the hotel culture is true to the SLS brand by fostering a team culture in which its members feel empowered to make decisions and take responsibility for their workload and professional development. Job Description What you'll do Develop a strategic training plan that aligns with business goals and addresses skill gaps. Design and deliver impactful training programs to achieve organizational goals. Deliver an effective onboarding program to support the retention of new talent and encourage a smooth transition into the business. Conduct training needs analysis and develop the employee development plan. Set up on-the-job training system, handle placement and scheduling of trainees, monitor and supervise their performance. Manage the training budget effectively, ensure cost-effective solutions without compromising the quality of programs. Administer all training records, ensure efficient records keeping and filing system. Keep the culture of the hotel alive by embedding the SLS values, promoting a fair, safe and inclusive environment and leading initiatives that engage and empower the team. Support managers on employee relations and performance management cases. Work with the Director of People & Culture on European/Global projects and rollouts. Qualifications What we are looking for... +3 years experience in hospitality within hotels/restaurants with a similar position. Proven team leader with a high level of energy and motivation with a proven track record of living the company's values Proficient knowledge of computer systems such as: Microsoft Word, Excel & Outlook is required Ability to multitask, work in a fast-paced environment and have a high level attention to detail Excellent verbal and written communication skills. Fluent in Spanish and English. You have a solid understanding of local legal compliance requirements. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events