Hotel / Restaurant & Bar•51-250 empleados
Con nosotros desde julio, 2019
Kimpton Vividora Barcelona, located in the Gothic Quarter brings the boutique hotel concept created in the US by Kimpton in 1981, with 156 rooms and 3 outlets designed to provide the Kimpton experience to our guests.
Chatea con nosotros
8 ofertas activas
What’s the job? As Purchasing Manager you will be responsible for supervising all the deliveries and support the food & beverage department with orders, deliveries and reports. You'll report to the Director of Finance. Your day-to-day: - Assists the F&B Director and Executive Chef in all aspects of purchasing to ensure quality and profitability. - Order all food and beverage based on business needs and as required by F&B Director and Executive Chef. - Assist the Food & Beverage department in maintaining/lower budgeted food/controllable costs. - Delegate and enforce first in/first out inventory rotation for all storeroom products. - Maintain sanitation and safety standards. - Ensure that proper safeguards are in effect for the security of the food and beverage storeroom assets. - Enforces item use-up with storeroom personnel and kitchen management to keep inventory at lowest level possible levels. - Communicate with kitchen, restaurant management and vendors to ensure timing of deliveries satisfies advanced food production needs. - Receive and inspect all deliveries. - Maintain an accurate controllable log and beverage perpetual. What we need from you: - Bachelor’s degree in hospitality, business administration or related field. - 2+ years’ experience working in Purchasing department. - Must be fluent in local language and medium English, additional languages will be highly valuable. - Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us: - Uniform and laundry service for the uniform. - Discounted international room rates. - Meals whilst on duty. - Training programmes and access to IHG’s training tool. - Cool work environment and lots of fun!
What’s the job? You will be in charge of supporting the Finance department by supervising all deliveries and supporting the Food & Beverage department with orders, deliveries and reports. You'll report to the Purchasing Manager. Your day-to-day: - Order all food and drinks according to the hotel's needs. - Help the Purchasing Manager maintain/reduce budgeted costs to ensure quality and profitability. - Inventory rotation for all products in the warehouse maintaining sanitation and safety standards. - Organize the dispatch of orders and maintain an accurate and controllable record of deliveries. - Product quality control and order review. - Check stock levels and prepare orders. - Perform any other duties assigned by the Purchasing Manager. What we need from you: - Studies or experience related with the position. - Positive, proactive, energetic, dynamic, empathetic attitude with the ability to work as a team and passion for service. - Fluency in English will be valued. What to expect from us: - Uniform and laundry service for the uniform. - Discounted international room rates. - Meals whilst on duty. - Training programmes and access to IHG’s training tool. - Cool work environment and lots of fun!
¿De qué trata el trabajo? Te encargarás de dar soporte en todos los aspectos relacionados con el mantenimiento preventivo y correctivo de todas las áreas del hotel (piscina, áreas comunes, cocinas, habitaciones, etc...). Reportarás al Director de Ingeniería. Tu día a día: - Realizar el mantenimiento correctivo y preventivo de las instalaciones del hotel - Colaborar con los servicios externalizados del área. - Atender los partes diarios que se reporten en el hotel. - Registrar las incidencias mediante el software de gestión de mantenimiento. - Realizar arreglos de carpintería, cerrajería, albañilería, pintura, etc. - Mantener el orden y limpieza de las zonas de trabajo, taller y almacenes. - Comprobar el correcto funcionamiento de las instalaciones. ¿Qué esperamos de ti? - Estudios relacionados con el puesto. - Experiencia previa en establecimientos hoteleros/turísticos. - Experiencia en albañilería y carpintería - Actitud positiva, proactiva, enérgica, dinámica, empática con capacidad de trabajo en equipo y pasión por el servicio. - Se valorará positivamente dominio del inglés. ¿Qué puedes esperar de nosotros? - Descuento en alojamientos de todo el mundo - Programas formativos. - Uniforme y servicio de lavandería. - Descuento en seguro médico. - Entorno de trabajo joven y muy dinámico!
What’s the job? As Food and Beverage Supervisor you will be responsible for supervising the team, ensuring the service is on point and solving any issue reported by the team. You'll report to the Food and Beverage Manager. Your day-to-day: • Support the Assistant Director of Food & Beverage and the Director of Food & Beverage in any required task. • Manage beverage control including inventory, bar pars, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns and food standards. • Implement agreed upon beverage policy and procedures throughout the property. • Train staff on liquor control policies and procedures. • Monitor adherence to all liquor control policies and procedures. • Ensure Bar team provides excellent service and continually strives to exceed expectations. • Ensure service and other standards according to SOPs are adhered to. • Ensure cash handling procedures are followed and all stock items are managed. • Ensure that the Bar team is continually trained in product knowledge, all menus and Hotel initiatives. • Oversee the preparation and presentation of beverages to meet set standards. • Oversee staff training and carry out on-the-job training where required. What we need from you: • Bachelor’s degree in hospitality or related field. • Some college and/or advanced training in food and beverage management valuable. • 2+ years’ experience working in Food and Beverage department as supervisor. • Must be fluent in local language and English, additional languages will be highly valuable. • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us: • Competitive salary. • Discounted international room rates. • Employee recognition programmes. • Training programmes and access to IHG’s training tool. • Meals whilst on duty. • Uniform and laundry service.
¿De qué trata el trabajo? Como cocinero, tu pasión por realizar presentaciones llamativas y sabrosas hará que la experiencia de nuestros huéspedes sea magnífica cada vez que visiten nuestros restaurantes. Reportarás al Jefe de Cocina. Tu día a día: - Llevar a cabo todas las elaboraciones de los platos siguiendo los estándares de presentación y elaboración marcados. - Asegurar que la cocina, así como las zonas de almacenamiento de alimentos y productos, están en perfecto estado de limpieza y orden. - Mantener controlado el stock de alimentos y productos necesarios para realizar todas las elaboraciones, reportando cuando sea necesaria la compra de nuevos productos. - Cumplir con toda la normativa de APPCC. - Colaborar con el departamento de restaurante para que el servicio sea fluido en todo momento. - Reportar cualquier incidencia relacionada con las zonas de almacenamiento y neveras al departamento de mantenimiento cuando sea necesario. ¿Qué esperamos de ti? - Estudios relacionados con el puesto. - Experiencia previa de al menos 1 año en hotel/restaurante gastronómico como ayudante de cocina. - Actitud positiva, proactiva, enérgica, dinámica, empática con capacidad de trabajo en equipo y pasión por el servicio. - Disponibilidad para el turno de mañana (desayunos). ¿Qué puedes esperar de nosotros? - Descuento en alojamientos de IHG todo el mundo. - Programas formativos. - Uniforme y servicio de lavandería. - Descuento en seguro médico. - Entorno de trabajo joven y muy dinámico!
What’s the job? As the friendly face of our Food & Beverage outlets, you’ll also be a helpful host, a local expert, and a proud brand ambassador. You’ll report to the Food & Beverage Manager. Your day-to-day • Support the Restaurant Manager in any required task. • Manage reservations control including individual and group requests. • Be the link between R&B operations and S&M team. • Implement greeting standards throughout R&B departments. • Train staff on reservation handling. • Liaise with Chef to keep all R&B menus clean and up to date. • Assist R&B teams in their specific duties. • Ensure service and other standards according to SOPs are adhered to. • Ensure cash handling procedures are followed and all paper stock items are managed. • Ensure correct closing day procedures are followed. • Prepare welcome package for all new R&B team members. • Keep all training manuals up to date. What we need from you • 1+ years’ experience working with in hotel/restaurant. • Must be fluent in local language and English, additional languages will be highly valuable. • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us • Discounted international room rates. • Training programmes and access to IHG’s training tool. • Meals whilst on duty. • Private health insurance discount. • Cool work environment and lots of fun!
What’s the job? As the friendly face of our outlets, you’ll also be a helpful host, a local expert, and a proud brand ambassador. Whether you’re preparing drinks exactly as our guests want or serving them delicious food, you’ll be devoted to creating relaxing, memorable experiences. You’ll report to the Food & Beverage Manager. Your day-to-day • Create a warm welcome to everyone and set the tone for each guest’s experience. • Describe the selection of drinks and menu items to guests by offering interesting, and vivid descriptions of each item’s origin, taste and preparation methods. • Set up your outlet – stock up on all the supplies you’ll need and manage your inventory. • Ensure that food and beverages are well stocked. • Ensure overall cleanliness and maintenance of the working area. • Be ready to jump into other ad-hoc duties when your colleagues need your help, that might include serving other outlets like rooms service, bar or terrace. • Work with your restaurant and kitchen colleagues to offer a seamless food service. • Assess customers’ needs and preferences and make recommendations. • Report and follow up on maintenance and repairs and for the cleanliness of the bar. • Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items. What we need from you • 2+ years’ experience working within hotel/restaurant. • Bachelor’s degree in hospitality or related field. • Must be fluent in Spanish and English, additional languages will be highly valuable. • Proactive, positive, energetic, dynamic, team-worker and with passion for service. What to expect from us • Discounted international room rates. • Training programmes and access to IHG’s training tool. • Meals whilst on duty. • Private health insurance • Cool environment and lots of fun!
What’s the Job? As Guest Experience Agent, you’ll be supporting the department in all required areas, including handling reservations, guiding guests and being a Kimpton ambassador. You’ll report to the Guest Experience Manager. Your day-to-day • Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and returning guests. • Accommodating general and unique requests. • Analyzing customer feedback and reviews to continuously improve overall rating, scores and metrics. • Provide information on hotel services and facilities. • Answer phones in a prompt and courteous manner. • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. • Perform other duties as assigned including guest room tours, concierge services, special guest requests and needs, etc. What we need from you • Bachelor’s degree in hospitality or related field. • 2+ years’ experience working in Front Office/Guest Relations department. • Must be fluent in local language and English, additional languages will be highly valuable. • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us • Discounted international room rates. • Room for professional growth in one of the largest hospitality companies. • Training programmes and access to IHG’s training tool. • Meals whilst on duty. • Private health insurance discount. • Cool work environment and lots of fun!
Ofertas sugeridas de otras empresas
¡En BURGER KING estamos contratando! Si eres una persona apasionada por la atención al cliente y con ganas de incorporarte a una compañía en continuo crecimiento... ¡este es tu trabajo! Seleccionamos encargado/a de turno para nuestros restaurantes de Barcelona centro. Siendo responsable de la gestión de un turno y apoyando al gerente, asumiendo las funciones que le sean asignadas. Se encargará de tareas de: - Gestión económica. - Gestión de personas. - Gestión de operaciones. - Posibilidad de realizar carrera profesional en una gran empresa de restauración en plena expansión y desarrollo a nivel nacional - Requisitos: - Disponibilidad completa - Facilidad para desplazamiento - Experiencia mínima de 1 años como encargado/a
Se busca GESTOR COMERCIAL para generar nuevas oportunidades de negocio con agencias inmobiliarias dentro del sector energético. Somos una empresa que da soporte a los nuevos inquilinos o propietarios para la gestión de TODOS los servicios de casa (luz, gas, internet, agua, seguros, etc.). El puesto requiere hacer un seguimiento de las inmobiliarias que tenemos actualmente colaborando con nosotros y gestionar sus solicitudes de cambios de suministros de sus clientes además de generar nuevas oportunidades de negocio creando lazos y colaboraciones con nuevas inmobiliarias a nivel nacional. Por la gestión de cada suministro abonamos una comisión tanto a la inmobiliaria como al Gestor. Se ofrece colaboración mercantil sin exclusividad o como representante de comercio con remuneración variable. Posibilidad de realizar un plan de carrera a medio-largo plazo con ingresos recurrentes.
En Grupo Costa Este inauguramos nuestro Beach Club el próximo mes de JUNIO DE 2024, es por ello que necesitamos incorporar en nuestro equipo de trabajo 1 VIP-MANAGER a JORNADA COMPLETA con TURNO SEGUIDO. Se precisa una experiencia mínima de 2 años en el puesto y el/la candidato/a debe estar acostumbrado/a a trabajar de cara el público. Sus funciones serán las de optimizar y organizar las reservas VIP del establecimiento. Es imprescindible que sea una persona con grandes dotes de comunicación, dinámica y resolutiva. SE OFRECE: · Contrato indefinido de 40 horas. · Buen ambiente laboral · Salario competitivo y estabilidad laboral REQUISITOS MÍNIMOS: · Disponibilidad de incorporación en junio de 2024 · Disponibilidad para trabajar los fines de semana · Documentación actualizada y en regla para la contratación · Idiomas: Castellano e inglés (se valorarán otros idiomas) Si estás interesadx en hacer temporada de primavera-verano con posibilidad de quedarte de forma indefinida y te apetece ser parte de este proyectazo, ¡Inscríbete a nuestra oferta de empleo y nos pondremos en contacto contigo!
👋🏻 ¡Hola Barcelona! ¡Tenemos la oportunidad que estás buscando! 🍣🥢 Próximamente abriremos un restaurante más Sibuya Urban Sushi Bar en 📍 Barcelona (Calle Can Segalar, 14) y por ello, buscamos personal que quiera formar parte del equipo. Las vacantes son las siguientes: 📌 Jefe/a de Sala. 📌 2º Jefe/a de Sala. 👨🏻🍳 En tu día te encargarás de: ✅ Liderar, gestionar y supervisar el restaurante. ✅ Gestionar al equipo de sala, motivándoles y formándoles para que den lo mejor. ✅ Realizar los horarios y turnos de trabajo a través de Mapal. ✅ Trazar y elaborar reportes con planes de acción y mejora de la sala, siguiendo el estándar de marca. ✅ Realizar entrevistas de selección para captar nuevo talento y gestión de altas, bajas a nivel laboral. ✅ Gestionar los pedidos semanales. ✅ Solucionar las incidencias que puedan surgir en el local. ✅ Realizar inventarios. ✅ Cumplir con las normativas de seguridad laboral y sanitaria 🎁 ¿Qué te ofrecemos? 📆 Incorporación inmediata. 💼 Contrato indefinido. 🎓 Formación inicial dentro de contrato, en Barcelona y Lleida (gastos cubiertos). ⏰ Jornada laboral de 40h semanales en turno partido (servicio comidas y cenas). 🌞 Dos días de descanso a la semana. 💰 Banda salarial según valía. 💸 Más variable por consecución de objetivos. 💪🏻 Formar parte de un equipo joven y con gran futuro profesional. Requisitos ✅ Experiencia previa liderando equipos, deseable en restauración asiática. 📆 Disponibilidad de incorporación y viajar a Lleida (gastos cubiertos). ¿Te encaja? ¡Inscríbete y te contamos más!
Are you passionate about Hospitality world? Do you have a minimum of 5 years of experience as a C&E Coordinatoe? At Hilton Barcelona, we are looking for a Groups and C&E Coordinator to be part of the Sales Team👌. About us 👇 : Opened as the chain´s flagship hotel in Barcelona, Hilton Barcelona has become a newly-design hotel for a full experience in Barcelona. Explore the city at your leisure from this conveniently located hotel, just 10 minutes from the city centre and a fantastic base to discover all the main attractions. 289 contemporary and fresh Rooms and Suites, with a unique decoration, inspired by famous Catalan architect Antoni Gaudi and outfitted with the finest amenities. Enhance your stay and upgrade to an Executive room or Suite, with preferential access to the Executive Lounge, a wide assortment of services and experiences. Unwind at The Vibe Bar, a unique meeting point for after work where new trends and elegance mixes to become a different and innovative spot. Mosaic Restaurant stands up for its first quality cuisine based in proximity products (Local fresh market products), and by keeping the authentic and traditional Mediterranean recipes. Hilton Barcelona is also an ideal venue for a meeting or social gathering. With 1,800 sqm. and 7 flexible rooms, this hotel can accommodate events of all types. Maximum capacity up to 580 delegates, High Speed Internet Access (HSIA) available and on site AV Company to cover immediate business needs. Position purpose: To drive hotel revenue securing and increasing the productivity of existing accounts. Develop the necessary market segments by executing strategies agreed by the GC&E Manager and the Director of Sales. Planning and Organising: • Follows the necessary procedures in terms of lead qualification, quotation and negotiation. • Preparation of the contracts and other contractual terms for the groups and events from the different segments. • Contributes to the development of GC&E in order to achieve the proposed targets. Groups & Events Management: • Accurately makes uses of the tools provided and uses these to secure business • Develop customer accounts within key clients to increase market share and assure repeat business. • Negotiate room rates with clients. Prepare company contracts for the hotel in accordance with current business and pricing conditions. Customer Relationships: • Keeps Hotel information relating to customer requirements, interests and market activities up to date using Hilton procedures • Reviews customer base to determine new opportunities for account penetration • Liaises with Director of Sales to review the effectiveness of sales activities • Contributes ideas to improve the products and services offered Administration: • Keep CRM constantly up to date with account and opportunity information • Compliant with all systems, procedures and Sales best practice as laid down by Hilton Worldwide. • Ensure that all activities are in compliance with national laws and regulations, and Hilton Worldwide’s operating policies, processes and systems. General other responsibilities: • Be a ‘Brand Ambassador’ of Hilton Worldwide by leading by example • Attend all relevant training and development activities as required The offer 📃 : 30 vacation days Internal and external development and training opportunities Staff discounts for overnight stays and gastronomic services worldwide ⌚️Monday to Friday 8:30 a.m. Experience 📌: • Previous experience in a similar role • Flexible attitude • Previous experience of driving Sales to achieve business targets • Previous experience of being an integral member of a business leadership team Qualifications 🎓: University degree (Business or Hospitality Management is preferred) or equivalent or experience. Desirable: Previous experience within Hotel Industry Experience of managing and using Hilton systems. Sus datos personales y curriculares podrán formar parte de nuestras bases de datos para participar en nuestros procesos de selección presentes y futuros y se conservarán durante un año máximo. Sus datos personales podrán ser comunicados a terceros que nos ayudan a la gestión de candidaturas, tales como proveedores de plataforma, servicios de alojamiento, así como en nuestro software y aplicaciones que pueden contener datos sobre usted. Enjoy the convenient location in the heart of Barcelona’s financial district at the Hilton Barcelona hotel. Travel to the hotel by car from Barcelona International Airport in just 15 minutes and from Sants Train Station in five. Walk for just five minutes to reach the Maria Cristina underground station or take a bus from in front of the hotel. Both options provide easy access to explore the many attractions of Barcelona and the city center. Settle in to a contemporary guest room with city views and amenities for work and relaxation including WiFi, a work desk and 32-inch plasma TV. Choose the Executive Room with a separate working area and exclusive access to the Executive Lounge with complimentary continental breakfast and refreshments, or select a fantastic suite for your comfortable accommodations. Stay connected with WiFi access in all public areas or visit the business center for an array of supportive and useful professional services including printing, faxing, photocopying and express mail. Host events and meetings in Barcelona, taking advantage of the 17 meeting rooms, professional expertise of the events team, and A/V equipment available for hire. Wind down after a busy day with a workout in the 24-hour fully equipped fitness center, or gather with friends and colleagues for a cocktail and tapas at The Vibe Bar and Terrace. Savour Mediterranean cuisine paired with the perfect glass of wine in Mosaic Restaurant. In the summer months enjoy the sunshine on one of two
We’re looking for a Purchasing Manager to join our team at The Hoxton, Poblenou! The Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept). More about us…. The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces. Reporting to the Director of F&B, the Back of House Manager (Purchasing Manager) will be responsible for sourcing equipment, goods and services and managing vendors. The successful candidate will be able to perform strategic procurement activities across multiple categories of spend, search for better deals and find more profitable suppliers. Job Description What you’ll do… Develop, lead, and execute purchasing strategies. Track and report key functional metrics to reduce expenses and improve effectiveness. Receive the products and chemicals and arrange them in a way that makes them easy to find. Responsible for the over-seeing the ordering of all FnB products and liaising with the chefs and managers to ensure this is done correctly. Maintain company guidelines for refuse storage and removal and liaising with the contractors. Oversee the goods receiving and work with finance on related paperwork. Control of entry of goods as requested. Ordering efficiently so that stock is always available without overstocking. Inventory control. Control of the stock at all times, ordering just what is necessary, without excess. Cost of sale daily monitoring from different departments. Negotiate new prices and rappels with suppliers. Knowledge of Adaco is preferable. Qualifications What we’re looking for… Proven working experience as Purchasing Manager within the hospitality industry. Bachelor’s Degree in supply chain management, logistics or business administration. Familiarity with sourcing and vendor management. Knowledge of stock and goods receiving systems. Strong computer skills. You’re cost consciousness and have strong negotiation skills. You have no problem dealing with suppliers. Ability to work efficiently under pressure. Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues. You’re not precious. We leave our egos at the door and help get stuff done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other, and has fun along the way. Additional Information What's in it for you... Become part of a team that’s very passionate about creating great hospitality experiences. A competitive salary and plenty of opportunity for development. Food on us during your shift. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. Time off to volunteer with one of our partner charities. Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time! The chance to challenge the norm and work in an environment that is both creative and rewarding. Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene. Excellent discounts across The Hoxton and the global Ennismore family. Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
SLS Barcelona brings a new variety of oceanside glamor, indulgence and excellence to Barcelona’s vibrant 22@ neighborhood. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, with two pools, a spa, fitness center and six bars and restaurants that create lively food and entertainment within this singular location. A 750sqm auditorium and a dozen versatile meeting spaces round out the offering to form the complete destination - inviting groups, events and travelers of all types to say, “farewell to the ordinary.” We are seeking an experienced, high-energy Group Sales Manager to proactively support the sales team in driving group sales revenue by identifying and securing group bookings for the SLS Barcelona, provide account management for new and existing accounts and work with other sales team members to meet and exceed monthly revenue goals. Job Description What you'll do... Identify and qualify potential leads through research and following the hotel sales strategy and goals. Create and maintain customer relationships to achieve optimum market share. Understand their needs and provide tailored solutions to meet their group requirement. Prepare compelling proposals and presentations to showcase our hotel’s facilities, services, and offerings to prospective clients. Always maintain product knowledge including all relevant rate structures and promotional offers. Negotiate favorable terms and contracts with clients while ensuring alignment with hotel policies and revenue objectives, prepare and conduct proper site inspections. Tracking the contract signing and payment within the stipulated deadlines. Work closely with the events, catering and operations teams to ensure seamless execution of group bookings and exceptional guest experiences. Stay abreast of industry trends, market dynamics, and competitor activities to identify opportunities and threats. Adjust sales strategies accordingly. Analyze sales data and market trends to forecast sales revenue accurately. Provide regular reports and updates to Director of Group Sales. Manage the group sales budget effectively, optimizing resource allocation to maximize ROI. Demonstrate a thorough knowledge of Delphi and Opera, keep that nourished with the updated information of each booking as well as its status. Provide guidance and support to the sales team fostering a culture of continuous learning and development. Qualifications What we're looking for... At least two years of experience in hotel sales or equivalent industry experience, preferably in an upscale or lifestyle brand hotel. Bachelor’s degree preferred. Valuable knowledge of sales skills, ability to understand customer requirements and translating these into sales solutions and revenue management. Track record meeting or exceeding sales goals and developing long term relationships and contacts. Experience managing luxury brands. Ability to be assertive and persuasive without being aggressive. Ability to quickly evaluate alternatives and decide on a plan of action. Strong organizational skills including follow up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment. Excellent verbal and written communication skills. Fluent in Spanish and English. Fluency in additional languages is a bonus. Someone who understands, celebrates and embraces the SLS brand values. Ability to work under pressure and deal with stressful situations during busy periods. Proficient in Windows Office: Outlook, Word, Excel, PowerPoint, and able to utilize traditional software programs such as, Delphi, Opera, and any departmental specific systems used. Must be innovative, organized, efficient and able to prioritize multiple projects while working with a team. Exceptional interpersonal skills required, must be able to always present self professionally. Strong work ethic and self-starter who is a team player and comes with a can-do attitude. You want to be part of a team that works hard, supports each other and has fun along the way. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021.
Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Managing Banquet Operations • Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props). • Applies knowledge of all laws, as they relate to an event. • Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction. • Adheres to and reinforces all standards, policies, and procedures. • Maintains established sanitation levels. • Manages departmental inventories and maintains equipment. • Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory. • Schedules banquet service staff to forecast and service standards, while maximizing profits. • Assists team in developing lasting relationships with groups to retain business and increase growth. Participating in and Leading Banquet Teams • Sets goals and delegates tasks to improve departmental performance. • Conducts monthly department meetings with the Banquet team. • Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends. • Acts as a liaison to the kitchen staff. • Leads shifts and actively participates in the servicing of events. Ensuring and Providing Exceptional Customer Service • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Responds to and handles guest problems and complaints. • Empowers employees to provide excellent customer service. • Ensures employees understand expectations and parameters. • Strives to improve service performance. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Reviews comment cards and guest satisfaction results with employees. Conducting Human Resources Activities • Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures. • Observes service behaviors of employees and provides feedback to individuals. • Monitors progress and leads discussion with staff each period. • Participates in the development and implementation of corrective action plans. • Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction. • Attends and participates in all pertinent meetings. Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.