Trabajos english customer service en España

Tienes experiencia como CUSTOMER SERVICE (H/M/X)? ¿Estas buscando una oportunidad laboral? MANPOWER empresa líder en soluciones de Talento busca Customer Service (H/M/X) para una empresa líder en trasporte y logística, situada en el Polígono Industrial de San Fernando de henares. Funciones: Servir como el punto de contacto primario de los clientes, relacionadas al estatus de los envíos, actualizaciones de entrega, y cualquier aspecto relacionado. Comunicarse adecuadamente en chino, español y un inglés de nivel trabajo, para un mejor servicio y contacto transfronterizo con los clientes de nuestras operaciones. Hacer seguimiento y monitorizar las órdenes para asegurar la entrega en tiempo, y proactivamente gestionar cualquier retraso o problema que pueda surgir. Investigar y resolver las quejas de los clientes o preocupaciones relacionados a entregas, calidad de producto, o cualquier otro aspecto del mundo de la logística. Colaborar codo a codo con el equipo de operaciones logístico para coordinar eficiente y adecuadamente los horarios de entrega. Dar feedback al encargado, respecto a los problemas recurrentes o áreas de mejora en el proceso logístico. Mantener registros adecuados de las interacciones y transacciones con los clientes. Se ofrece: 6 meses + 6 meses Salario: 22.725,90€ b/año Horario: de lunes a jueves de 9:00 a 18:00 y los viernes de 9:00 a 15:00. Fecha de Incorporación: inmediata Requisitos: Bilingüe en chino y español, conocimiento nivel trabajo de inglés. Experiencia demostrable en servicio al cliente o un campo relacionado, preferiblemente en logística o manejo y gestión de cadenas de suministro. Marcada capacidad de resolución de problemas y habilidad para gestionar situaciones difíciles con diplomacia y tacto. Orientación a los detalles con especial enfoque en datos detallados de entradas y registros. Actitud positiva, empatía y un importante compromiso para generar una experiencia de servicio al cliente excepcional. ¡Apúntate! TE ESTAMOS ESPERANDO.

Desde la oficina de Iman Temporing Terrassa buscamos un/a customer service para empresa ubicada en Terrassa dedicada al sector electrónica. Sus funciones; -Validar los partes de trabajo de los técnicos en las asistencias técnicas/instalaciones, para obtener la información relevante y poder traspasar al equipo de facturación. - Gestión de pedidos, utilizando una combinación de diferentes tecnologías y procesos, y garantizar un servicio y un apoyo administrativo eficaces para los clientes asignados, siguiendo la normativa de cumplimiento. - Gestionar de existencias material que requieran un contacto con el cliente. - Supervisión de buzones de correo: envío de correos, recepción, clasificación y archivo de correos, respuesta, procesamiento y reenvío de pedidos tanto al cliente externo como al interno (equipo comercial) - Atención al cliente, gestión de incidencias - Atención al Área Manager y a los representantes comerciales - Gestionar con el equipo de master data la creación de nuevos clientes y/o destinatarios de entrega. - Derivar a los departamentos especializados las incidencias que no sean competencia del área de Customer Service. - Trabajar en colaboración con los equipos de Planificación, Ventas y Atención al Cliente para garantizar que cualquier problema o solicitud operativa de los clientes se resuelva a tiempo. Se ofrece; - Jornada completa - Horario de 7:45 a 16;30h. - Contrato por ETT + incorporación a empresa - Salario 11,83€ brutos mensuales Se requiere; - Formación en administración - SAP - Inglés First - Persona seria, responsable, comprometida - Facilidad de comunicación - Asertivo/a

¡Únete a nuestro equipo! 🚀 Acabamos de abrir dos nuevas posiciones como CUSTOMER SERVICE JUNIOR, una en Burgos y otra en Barcelona (Vallés Occidental). Si estás comenzando tu carrera en el área de Customer Service, ¡esto es para ti! 💼 RESPONSABILIDADES Gestión telefónica a clientes, resolución de consultas y asesoramiento. Gestión de incidencias. Introducción, gestión y coordinación de los pedidos en el sistema. Prospección del mercado y alta de nuevos productos. ¿QUÉ NECESITAMOS DE TI? Experiencia previa mínima de 1 año como Customer Service. Alto nivel de inglés imprescindible. Valorable buen dominio de otros idiomas internacionales (francés, italiano, alemán, portugués, etc.). Disponibilidad de incorporación inmediata. ¿QUÉ PODEMOS APORTARTE? Jornada continua de lunes a viernes en jornada completa. Salario negociable en función de la experiencia aportada. Proyecto estable en una empresa en gran crecimiento. Si crees que encajas en el perfil y estás listo para formar parte de un equipo dinámico y en constante desarrollo, envíanos tu CV.

Do you have experience in customer service? Would you like to grow professionally in a Top Employer leading company in Europe? Then this offer is for you! Securitas Direct is the European security market leader serving more than 4 million people. We foster a dynamic working environment, in an inclusive environment where we guarantee equal opportunities. We are currently looking for customer service teleoperators with English and Spanish to join our team for our Senior's Protection Emergency Central in our offices in Cornellà de Llobregat (Barcelona). Your duties: Tend to Telecare alerts from our English and Spanish-speaking customers and distinguish between a real emergency and a false alarm. This allows us to implement the protocols and carry out the procedures established for their correct management, while giving a satisfactory response in the most efficient way to our customers! Are you interested? read on! We offer: -a stable position with an indefinite contract -40-hour week (Monday-Sunday) -afternoon or nocturnal shift (15:00 to 23:00h or 23:00 to 07:00h) -second language bonus and nocturnal shift bonus/incentive. What are we looking for? People with an** advanced level of English and Spanish**, with experience of at least 6 months as a customer service teleoperator, with extensive communication skills, , high problem-solving capacity, good stress management and clear customer orientation. Desire and motivation are essential! Do you think this offer defines you? Do you want to be one of our great team? Sign up, we are waiting for you!

Niche perfumes is a leading retailer in the fragrance industry, committed to providing exceptional customer experiences and offering a diverse selection of premium perfumes and cosmetics. With a passion for scent and beauty, we aim to create an inviting and knowledgeable environment for our customers to explore and find their signature fragrances. Position Overview: We are seeking a dynamic and enthusiastic Perfume Shop Assistant to join our team at our flagship store in Madrid. The ideal candidate will possess a strong passion for perfumes and cosmetics, along with excellent customer service skills. As a Perfume Shop Assistant, you will play a crucial role in providing personalized assistance to our customers, helping them discover the perfect scent to suit their preferences. Responsibilities: Greet and assist customers in a friendly and professional manner. Provide expert advice and recommendations on perfume selections based on customer preferences and needs. Demonstrate product knowledge and familiarity with different fragrance brands and their characteristics. Assist customers in testing and sampling various perfumes and cosmetics. Process transactions accurately and efficiently using our point-of-sale system. Maintain cleanliness and organization of the store environment, including product displays and shelves. Monitor inventory levels and assist with restocking shelves as needed. Stay updated on new product arrivals, promotions, and industry trends. Requirements: Previous experience in retail or customer service is preferred. Passion for perfumes and cosmetics, with a desire to learn and expand product knowledge. Excellent communication and interpersonal skills. Ability to work effectively in a team environment. Strong attention to detail and organizational abilities. Flexibility to work a variety of shifts, including weekends and holidays. Fluency in Spanish; proficiency in English is a plus. Must be legally eligible to work in Spain

Description and Requirements We are looking for dynamic people who have strong communication skills and use the Internet daily. This is a freelance, independent contractor position. You will have the flexibility and freedom to work from your own home, working your own hours. What are the main requirements for the opportunity? 1. You must be living in Spain for the last 3 consecutive years 2. You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in Spain 3. Full professional proficiency in English and German language 4. Access to and use of a broadband internet connection and associated computer and software to perform the work, all provided at your own expense 5. Experience in use of web browsers to navigate and interact with a variety of content 6. Access to and use of an Android (version 4.1 or higher) or IOS Smartphone (version 8 or higher) to complete tasks 7. A Barcode Scanner application must be installed on your smartphone to complete certain tasks 8. Active daily user of Gmail and other forms of Social Media Additional Job Description In this job you will be reviewing online advertisements in order to improve their content, quality and layout. You will be required to provide feedback and analysis on advertisements found in search engine results and provide ratings on their relevance to the search terms used. Another aspect of this opportunity will involve reviewing the language used in advertisements by examining grammar, tone and cultural relevance. Through this work you will be making a valuable contribution to the quality of online advertisements in Spain EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

What you'll do... Assist to develop and execute comprehensive sales strategies to attract leisure travelers including individuals, families and leisure groups. Lead hotel’s sales efforts with key leisure market accounts. Attend specific sales calls, tradeshows, forums, workshops, and industry events to promote the hotel as well as to get qualified leads. Prepare correspondence to customers, internal booking reports, leisure presentations and file maintenance. Identify and qualify lifestyle and luxury programs for the hotel, ensuring up-to-date information and content. Provide personalized service to these accounts, maintaining strong relationships with leisure clients to understand their needs and preferences, and offer tailored recommendations to enhance their experience. Manage day-to-day customer support with key agency accounts. Identify and qualify potential leads through research, networking and outreach efforts. Maintain a strong pipeline of prospective clients. Build and maintain strong relationships with leisure clients, understanding their needs and preferences to provide tailored recommendations and enhance their experience. Manage day-to-day customer support with key agency accounts. Develop and maintain knowledge of market trends, competition, and customers to identify opportunities and threats. Adjust sales strategies accordingly. Work closely with the team members to ensure effective promotion of leisure packages and seamless execution of exceptional guest experiences. Coordinate and follow-up with other hotel departments to ensure delivery of superior guest service. Analyze leisure sales data and market trends to forecast revenue accurately. Provide regular activities/ sales plan reports and updates. Manage the leisure sales budget effectively, optimizing resource allocation to maximize ROI. Demonstrate a thorough knowledge of Delphi and Opera, keep that nourished with the updated information. Provide guidance and support to the sales team fostering a culture of continuous learning and development. Qualifications What we're looking for... Bachelor’s degree preferred Valuable minimum of two (2) years of experience in hotel sales or equivalent industry experience, preferably in an upscale or lifestyle brand hotel. Experience managing luxury brands. Someone who understands, celebrates and embraces the SLS brand values. Full availability to travel. Valuable knowledge of sales skills, ability to understand customer requirements and translating these into sales solutions and revenue management. Track record meeting or exceeding sales goals. Ability to be assertive and persuasive without being aggressive. Track record of developing long term relationships and contacts. Ability to quickly evaluate alternatives and decide on a plan of action. Strong organizational skills including follow up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment. Ability to work under pressure and deal with stressful situations during busy periods. Ability to access and accurately input information using a moderately complex computer system. Proficient in Windows Office: Outlook, Word, Excel, PowerPoint, and able to utilize traditional software programs such as, Delphi, Opera, and any departmental specific systems used. Must be innovative, organized, efficient and able to prioritize multiple projects while working with a team. Exceptional interpersonal skills required, must be able to always present self professionally. Must be able to effectively communicate with all levels of an organization. Strong work ethic and self-starter who is a team player and comes with a can-do attitude. Ensure confidential documents are kept in a secured area. Demonstrate positive characteristics, which inspire Teamwork and team spirit. Excellent verbal and written communication skills. Fluent in Spanish and English. Fluency in additional languages is a bonus. You want to be part of a team that works hard, supports each other and has fun along the way. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.

Under the guidance of the Director of Facilities, the Purchasing Manager is responsible for planning, directing, and coordinating the activities of purchasing and warehouse personnel for the hotel and food and beverage outlets throughout the SLS Barcelona. Job Description What you'll do... Build and maintain the purchasing system Prepare and process requisitions and purchase orders for supplies and equipment Review purchase order claims and contracts for conformance to company policy Develop and implement purchasing and contract management instructions, policies, and procedures Participate in the development of specifications for equipment, products or substitute materials Resolve vendor grievances and claims Gather and analyze data, study sales and inventory records, identify suppliers, and stay on top of factors affecting supply and demand to forecast current and future costs of needed products and materials Identify and interview potential suppliers to determine quality, price, reliability, and delivery terms, and make decisions to ensure that needed supplies arrive in time and at the right price Administer bidding process and contracts for vendor performance/compliance within established limits for the purpose of securing items and/or services within budget and in compliance Responsible for the procurement and expediting of all material supplies, equipment and services Achieves desired results through staff development and training programs, established methods, procedures and guidelines to maintain desired standards, and high-quality service. Then, monitors results through inspection, evaluation and analysis. Makes changes if necessary to achieve end result Assists Finance/Accounting department in establishing purchasing policies, procedures, and controls in accordance with the company policies and needs Ensures that the procurement process is operating in an effective manner to ensure the optimum benefit to the company properties as it relates to the bidding process, terms of contract and negotiations with vendors while maintaining compliance with state regulations Recommends substitutions for appropriate considerations, requests and analyzes quotes from vendors for unusual items Responsible for the auditing of blanket purchase orders and releases against blanket requisitions Purchases items and services on an advanced level Oversees Warehouse department to ensure procurement and receipt of items are controlled Ensure proper controls are in place to eliminate warehouse variance Supervisory responsibility for Buyers within the Purchasing Department Responsible for scheduling (planning, assigning and directing work) to meet business demands to ensure optimal operations and customer satisfaction during all business hours Performs all other related and compatible duties as assigned Qualifications What we're looking for... College Degree in Business, Hospitality, or Related field preferred. At least five (5) or more years of Purchasing management experience for a hotel and F&B, preferably in an upscale or lifestyle brand hotel An proficient understanding of Computer systems such as: Opera, Microsoft Word, Excel & Outlook Someone who understands, celebrates and embraces the SLS brand values. Proven team leader with a high level of energy and motivation, a natural at managing and inspiring others in a way that gets the best out of them. Ability to work independently and to partner with others to promote an environment of teamwork. Ability to multitask, work in a fast-paced environment, meet deadlines and have a high-level attention to detail. You combine analytical and methodical thinking with high attention to detail and a solution-focused approach. Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests, and colleagues alike. You make a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.

COYA is a worldwide renowned luxury lifestyle hospitality brand with venues in London; Mayfair and City, Paris, Monaco, Mykonos, Dubai, Abu-Dhabi, Doha, Riyadh, Marbella and Barcelona. COYA Barcelona opened in July 2023 in a privileged location overlooking the Barceloneta beach, which is the W Hotel , bringing the spirit of Peru to Spain, inspired by the flavors and colors of Incas heritage. We are recruiting AYUDANTES DE CAMARERO/A - RUNNERS for a FIJO DISCONTINUO contract (seasonal). Experience you will need: • A minimum of 1 year waiting experience in a fast paced, high-end hospitality venue. • Fundamental knowledge of spirits and wines. • Excellent customer service, passion for hospitality and great interpersonal skills. • The ability to work as a team with a positive work ethic. • A friendly, pro-active with a can-do attitude. • Keen interest to develop their knowledge and progress. • Excellent communications skills in Spanish and intermediate-high level of English We treat our employees as family, so we offer excellent benefits. We provide: • Competitive salary. • On-going training program and interactive induction. • Family meals. • Uniforms. • Endless opportunities to grow and develop as we really do believe in promoting talent from within the business. This is an exciting opportunity to join our talented team at a time when the company is expanding internationally. This is not just another job, this is a career within hospitality with COYA!

COYA is a worldwide renowned luxury lifestyle hospitality brand with venues in London; Mayfair and City, Paris, Monaco, Mykonos, Dubai, Abu-Dhabi, Doha, Riyadh and Marbella. COYA Barcelona opened in July 2023 in a privileged location overlooking the Barceloneta beach, which is the W Hotel , bringing the spirit of Peru to Spain, inspired by the flavors and colors of Incas heritage. We are recruiting for Waiter/Waitress for a FIJO DISCONTINUO contract (seasonal). The ideal candidate for this Waiter/Waitress position will have: • A minimum of 1 year waiting experience in a fast paced, high-end hospitality venue, preferably with seasonal experience. • Fundamental knowledge of spirits and wines. • Excellent customer service, passion for hospitality and great interpersonal skills. • The ability to work as a team with a positive work ethic. • A friendly, pro-active with a can-do attitude. • Keen interest to develop their knowledge and progress. • Excellent communication skills. Must have high level of both spoken and written English and Spanish. • Ability to work under pressure and flexible to work late shifts We treat our employees as family, so we offer excellent benefits. We provide: • Competitive salary. • On-going training program and interactive induction. • Endless opportunities to grow and develop as we really do believe in promoting talent from within the business. • Opportunities to transfer overseas. • Family meals at the start of your shift • A fun workplace • Great discounts at some of best restaurants • Reward programs recognizing employee longevity. If this sounds like what you’re looking for and you want to be part of our incredible team, please reply with your CV and tell us why you are the perfect candidate for the job.

What’s the Job? As Guest Experience Agent, you’ll be supporting the department in all required areas, including handling reservations, guiding guests and being a Kimpton ambassador. You’ll report to the Guest Experience Manager. Your day-to-day: • Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and returning guests. • Accommodating general and unique requests. • Analyzing customer feedback and reviews to continuously improve overall rating, scores and metrics. • Provide information on hotel services and facilities. • Answer phones in a prompt and courteous manner. • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. • Perform other duties as assigned including guest room tours, concierge services, special guest requests and needs, etc. What we need from you: • Bachelor’s degree in hospitality or related field. • 2+ years’ experience working in Front Office/Guest Relations department. • Must be fluent in local language and English, additional languages will be highly valuable. • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us: • Discounted international room rates. • Room for professional growth in one of the largest hospitality companies. • Training programmes and access to IHG’s training tool. • Meals whilst on duty. • Private health insurance discount. • Cool work environment and lots of fun!

We are looking for a new waitress/waiter to join our team. This is a full time role from 11 am to 19:00 pm. 5 days a week. *Personal method of transportation needed to reach us. We require: - The ability and willingness to prepare and up keep the dining area, this includes daily set up and cleaning tasks. - Experience in waitering and dealing with customers, with willingness to learn our systems. - A high level spoken of English and excellent **telephone etiquette ** - Openness and friendliness towards the customer, as well as in service presence and posture is crucial.

COYA is a worldwide renowned luxury lifestyle hospitality brand with venues in London; Mayfair and City, Paris, Monaco, Mykonos, Dubai, Abu-Dhabi, Doha, Riyadh, Marbella and Barcelona. COYA Barcelona opened in July 2023 in a privileged location overlooking the Barceloneta beach, which is the W Hotel , bringing the spirit of Peru to Spain, inspired by the flavors and colors of Incas heritage. We are recruiting for one Sommelier to join our family in Barcelona. The ideal candidate for this Sommelier position will have: • A minimum of 1 year experience in hospitality • Certified sommelier or successfully completed equivalent of WSET, Level 3 would be preferable • Solid knowledge of Spanish and New World wines (South American and North American wines in particular would be advantageous) • Attention to detail with good customer service • A team player, pro-active with a can do attitude • Ability to work under pressure • Good command and understanding of Spanish and English with the ability to communicate confidently • Committed to personal development and a passion for working with people We treat our employees as family, so we offer excellent benefits. We provide: • Competitive salary. • On-going training program and interactive induction. • Family meals. • Uniforms. • Endless opportunities to grow and develop as we really do believe in promoting talent from within the business. If this sounds like what you’re looking for and you want to be part of our incredible team, please reply with your CV and tell us why you are the perfect candidate for the job.

We are hiring! Bartender Job Title: Bartender Reports to: Restaurant Manager Responsible for: Developing an excellent service to guests Job Requirements: - Education in: Hospitality/ Turism / Mixology - Experience: Minimum 1 year - Languages: English: Medium - Professional Level / Spanish: Professional Level Highly valued other languages (French, German, Russian, Arabic) Principle scope and purpose of job: Together with the team, work in a proactive and passionate way to develop a sustainable business Deliver outstanding and personalized service to our guests, in line with the vision and values of Boho Club Bring an excellent experience to guests through the bar. Taking care of all our beverage, adapting to culinary needs and controlling the steps of the service To participate in the development of the department and restaurant with the Management Team In charge of all bar duties as listed below Financial Ensure that every table receive the correct bill and do the payment before leave the restaurant Keep in mind the pre-payment or discount reservations People and Development Assist in building innovative communication tools to generate awareness of and support of Values Develop a culture of excellence within the team Assist in training and develop the new team members Be part of a creating and nurturing philosophy throughout the business to ensure a great team spirit Customer / Operation Ensure the set standards and expectations are maintained on the highest personal level Ensure a safe working environment is achieved in line with laid out restaurant procedures and policies Preparation of mise-en-place for the service Maintain the cleanliness and order of the different areas of the bar Keep the warehouses perfectly tidy Comply with and enforce quality, health safety and protection standards data, established by the organization Ensure satisfaction in the customer experience by complying with quality standards Maintaining the standards in terms of allergens Be able to recommend alternatives and solutions taking care of customer allergies Ensure statistics and reports are submitted in a timely manner in accordance to the national and local laws and regulations Review guest procedures and update accordingly Sales y Marketing Build relationships with key customers and companies to increase business levels, building profiles of these cuatomers’ needs in order to provide outstanding service Work with the team to develop the offers adapting it to the individual customer and market conditions Be responsible for co-ordinating the development of the restaurant's customers profile records, especially for regular customers Give frequent updates to the Management team of customers profiles Assist with marketing and sales events/activities on an ad hoc basis Provide information and statistics relating to the up-selling activities realized Be aware of and review all customer comments, both positive and negative, and where necessary advice on changes to avoid repetition Others This Job Description serves as a guide and may be changed in the light of changing business needs We are offering: - Long term contract - Training and professional development plan - Incentives (according to sales level and achievement of objectives) - High emotional salary. Good working environment - Full time. 8 hours working (without split shift). Two days off/week - Benefits from relationships with third parties

Job Title: Head Host / Hostess Reports to: Restaurant Manager Responsible for: Welcome customers and guests being the first image of Boho Club Restaurant Job Requirements: - Education in: Hospitality/ Turism - Experience: Minimum 1 year - Languages: English: Professional Level / Spanish: Professional Level - Other languages are highly valued (French, German, Russian, Arabic) Principle scope and purpose of job: Together with the team, work in a proactive and passionate way to develop a sustainable business Deliver outstanding and personalized service to our guests, in line with the vision and values of Boho Club Bring an excellent experience to guests Participate in the development of the department and restaurant with the Management Team Guarantee pre-research is made for each arriving guest and deliver a personal service accordingly Ensure that guests feel welcomed, cared for, and valued Key tasks as follows: Guest/Operation Ensuring the set standards and expectations are maintained on the highest personal level Ensure a safe working environment is achieved in line with laid out restaurant procedures and policies Receive and say good bye to clients (always smiling) Greeting customers and escorting them to tables Manage restaurant reservations through the software (Seven Rooms) Management and office programs. Reports writing Organization and monitoring seating Excellent customer service (phone / personality / email) Take care of the information about customer allergies and communicate it to the rest of the team Supervise the correct visual of the furniture and decoration Comply with and enforce quality, health safety and protection standards data, established by the organization Ensure satisfaction in the customer experience by complying with quality standards Ensure statistics and reports are submitted in a timely manner in accordance to the national and local laws and regulations Review guest procedures and update accordingly Financial To provide information as requested by the Finance Department regarding all activities related to the restaurant department Ensure that payment details are fully correct on restaurant reservations and maintain control over the payment details of reservations Support staff checking if the table has already paid the bill before leaving the restaurant People & Development Assist in building innovative communication tools to generate awareness of and support of Values Develop a culture of excellence within the team Assist in training and develop the new team members Be part of a creating and nurturing philosophy throughout the business to ensure a great team spirit Sales & Marketing Build relationships with key customers and companies to increase business levels, building profiles of these guests’ needs in order to provide outstanding service Work with the team to develop the offers adapting it to the individual customer and market conditions Be responsible for co-ordinating the development of the restaurant's customers profile records, especially for regular customers Give frequent updates to the Management team of customers profiles Assist with marketing and sales events/activities on an ad hoc basis Provide information and statistics relating to the up-selling activities realized Be aware of and review all customer comments, both positive and negative, and where necessary advice on changes to avoid repetition Other This Job Description serves as a guide and may be changed in the light of changing business needs We are offering: - Long term contract - Training and professional development plan - High emotional salary. Good working environment - Full time. 8 hours working (without split shift). Two days off/week - Benefits from relationships with third parties

Join Our Team at Gaby’s Sitges! 👉Chef/Cook We’re seeking talented individuals to enhance our team. If you're a people person with a passion for hospitality, we’re excited to connect with you. Your mission will be to ensure customer satisfaction, bringing excellent service and creating a welcoming atmosphere. What We’re Looking For: - Commitment to customer satisfaction - Competitive spirit - Fluency in English for customer service; Spanish for our kitchen team - Possession of all relevant documents for employment in Spain What We Offer: - Competitive salary, flexible based on experience - Opportunity to gain invaluable experience in a vibrant environment - Recognition and respect - Friendly workplace with a supportive team - Comprehensive training - Creativity and innovation in your cooking or service

We are looking for an enthusiastic Telesales to generate sales either calling or answering from generated leads .requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services. A successful salesep must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will be patient and cool-tempered to deal with aggressiveness and complaints. The goal is to promote business growth by expanding the company’s clientele. Responsibilities • call people using a given leads to sell products or solicit donations • Answer incoming calls from prospective customers • Use scripts to provide information about product’s features, prices etc. and present their benefits • Ask pertinent questions to understand the customer’s requirements • Persuade the customer to buy by demonstrating how merchandise or services meet their needs • Record the customer’s personal information accurately in a computer system • Deal with complaints or doubts to safeguard the company’s reputation • Go the “extra mile” to meet sales quota and facilitate future sales • Keep records of calls and sales and record useful information Requirements • Proven experience as telemarketer or similar sales/customer service role • Proven track record of successfully meeting sales quotas preferably over the phone • Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems • Excellent communication and presentation skills • Proficient in English

We are looking for an administrative assistant to support our finance department. As a part of our team you will play a key role at the department and work closer to other departments. Responsibilities: Processing invoices Mantaining spreadsheets Create, send, and follow up on invoices Overseeing client accounts Collecting and reviewing data for reports Bank reconciliation Solve customers incidences Skills: MS Office (MS Excel specially) Attention to detail Customer service background is a must Excellent time management skills Good organizational skills Fluent English and Spanish mandatory Willingness to work in a multifunctional team in an international environment Strong verbal and written communication skills Familiarity with office equipment Problem-solving skills

RESTAURANT STRAT NEW GASTRONOMIC PROJECT we are looking for. Waiter/waitress to join our new exciting project, we are opening a gastronomic restaurant in La Cala de Finestrat. I have over 19 years of experience in Michelin star establishments and I aim high. I want to create a beautiful restaurant with amazing food. I need to find a waiter/waitress who can support me in my vision. Someone with wine knowledge Someone with passion Someone who loves food and excellent customer service Someone who who’s how to use tpv and can manage the restaurant floor Someone that can work under pressure Someone willing to learn and grow with us I need someone with a great knowledge of English but also that can speak Spanish

En TEMPS llevamos 30 años encontrando oportunidades profesionales para la gente que busca trabajo. Tenemos experiencia, somos solventes y estamos comprometidos. En este momento precisa incorporar un Customer Service para el departamento ATC B2B de una empresa de mensajería situada en el Corredor del Henares. Sus funciones serán: - Atender llamadas de destinatarios solicitando información sobre el estado de sus pedidos. - Emitir llamadas diariamente a destinatarios de clientes asignados para concertar entregas o verificar las mismas. - Mantener un contacto fluido con los clientes, que permita adelantarnos a las posibles reclamaciones. - Mantener al Supervisor de Atención al Cliente informado de manera continuada de las recogidas efectuadas, llamadas recibidas, quejas atendidas y soluciones propuestas. - Gestión de recogidas: Obtener todos los datos necesarios para asegurar una recogida correcta y a tiempo, coordinar con el departamento de operaciones el registro y seguimiento de las recogidas REQUISITOS - Experiencia en atención al cliente en sector de transporte, logística, paquetería, preferiblemente - Nivel alto de ingles o italiano, para poder comunicarse tanto de forma oral como escrita. (Se realizará prueba) - Capacidad para gestionar el estrés - Usuario avanzado de office, sobre todo Excel - Vehículo propio para acceder al lugar de trabajo OFRECE Contrato estable: 3 meses + incorporación a plantilla de la empresa Horario de lunes a viernes de 10 a 20h. (durante el periodo de formación será de 8.30 a 18.30 hrs) Salario bruto año: 16.200 brutos anuales (9,33€/brutos la hora).

Are you an enthusiastic hospitality professional seeking a challenging role in the vibrant Carihuela, Torremolinos? Big Bull Steakhouse, renowned for its delicious steaks and cozy atmosphere, is looking for an experienced waiter/waitress to join our team! What We Offer: • A competitive salary of up to €2000 net per month, based on experience and skills. • Generous tips which are shared among the staff daily. • A six-day work week, Sunday through Friday. • Working hours from 3:00 PM to 11:00 PM. • A friendly working environment in one of Carihuela’s most popular dining spots. • The opportunity to work in a passionate and dedicated team. Your Role: As a waiter/waitress at Big Bull Steakhouse, you will be responsible for: • Providing excellent service and creating a memorable dining experience for our guests. • Taking orders and serving food and drinks. • Restocking drink supplies. • Ensuring a super clean location. • Collaborating in a team to maintain an efficient and friendly atmosphere. We Are Looking for Someone Who: • Has experience in the hospitality industry, ideally as a waiter or waitress. • Possesses excellent communication skills and is fluent in English; knowledge of additional languages is a plus. • Is reliable and friendly, with a strong focus on customer service. • Is able to work at a fast pace and maintain a clean and organized workspace. Are you the passionate waiter/waitress we are looking for at Big Bull Steakhouse? We would love to hear from you! Please send us your CV and a cover letter explaining why you are the ideal candidate for this position. Apply today and become part of our fantastic team!

Job Summary: As a Front of House Manager, you will be responsible for overseeing all aspects of the customer experience within our establishment. You will lead and manage a team of servers and bartenders to ensure exceptional service delivery and customer satisfaction. Your role will involve coordinating daily operations, implementing policies and procedures, managing reservations, handling guest inquiries and concerns, and maintaining a positive atmosphere. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for providing exceptional hospitality. Responsibilities: 1. Supervise and coordinate front-of-house staff, including hiring, training, scheduling, and performance management. 2. Ensure smooth and efficient operations during service hours, including seating arrangements, table turnover, and customer flow. 3. Develop and implement standard operating procedures for guest service, cleanliness, and safety protocols. 4. Monitor inventory levels for front-of-house supplies and equipment, and place orders as needed. 5. Handle guest inquiries, complaints, and feedback in a professional and timely manner. 6. Maintain a clean, organised, and welcoming environment in all front-of-house areas. 7. Collaborate with the kitchen and back-of-house staff to ensure seamless communication and service delivery. 8. Conduct regular staff meetings and training sessions to reinforce service standards and procedures. 9. Manage reservations and seating arrangements to optimise table turnover and guest satisfaction. 10. Monitor financial performance metrics, such as revenue, labour costs, and expenses, and implement strategies to improve profitability. 11. Ensure compliance with health and safety regulations and alcohol service laws 12. Stay informed about industry trends, customer preferences, and competitor activities to identify opportunities for improvement. Qualifications: 1. Proven experience in a supervisory or managerial role within the hospitality industry, preferably in a restaurant or similar setting. 2. Excellent leadership, communication, and interpersonal skills. 3. Strong organisational and multitasking abilities. 4. Ability to remain calm and composed in high-pressure situations. 5. Knowledge of food and beverage operations, including menu items, ingredients, and preparation methods. 6. Familiarity with point-of-sale (POS) systems and restaurant management software. 7. Understanding of health and safety regulations and alcohol service laws. 8. Flexibility to work evenings, weekends, and holidays as needed. 9. Bachelor’s degree in hospitality management or related field (preferred but not required). 10. Fluency in Spanish and English is required. Benefits: • Competitive salary • Employee discounts on food and drinks • Opportunities for career advancement Start in May

Do you have experience in customer service? Would you like to grow professionally in a Top Employer leading company in Europe? Then this offer is for you! Securitas Direct is the European security market leader serving more than 4 million people. We foster a dynamic working environment, in an inclusive environment where we guarantee equal opportunities. We are currently looking for customer service teleoperators with English + Spanish to join our team for our Alarm Reception Centre in our offices in Cornellà de Llobregat (Barcelona). Your duties: Tend to alarm alerts from our English and Spanish-speaking customers and distinguish between a real emergency and a false alarm. This allows us to carry out the protocols and procedures established for their correct management while giving a satisfactory response in the most efficient way to our customers! Are you interested? read on! We offer: -a stable position with an indefinite contract -35-hour week (Monday-Sunday) -afternoon shift (15:00 to 22:00h or 16:00 to 23:00h) -6 working days and 3 consecutive days off -second language bonus and nocturnal shift bonus/incentive. What are we looking for? People with a native or advanced level of English + Spanish, with experience of at least 6 months as a customer service teleoperator, with extensive communication skills, , high problem-solving capacity, good stress management and clear customer orientation. Desire and motivation are essential! Do you think this offer defines you? Do you want to be one of our great team? Sign up, we are waiting for you!