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¡Únete a nuestro equipo en el animado ambiente de nuestro bar! Estamos buscando un talento en la barra que pueda preparar el mejor café, manejar el datáfono con destreza, servir cañas con una sonrisa y deleitar a nuestros clientes con deliciosas tapas. Si te apasiona el servicio al cliente y tienes experiencia en estas áreas, ¡queremos conocerte! Ofrecemos una jornada laboral de medio tiempo durante las noches para que puedas equilibrar trabajo y vida personal. ¡No pierdas la oportunidad de formar parte de nuestro equipo! Envía tu currículum hoy mismo.
ABOUT US The Experimental Group was founded in 2007 by three childhood friends, Olivier Bon, Pierre-Charles Cros and Romée de Goriainoff. Xavier Padovani later joined them and shared their vision: to offer the ultimate hospitality experience to an ever-demanding clientele. Celebrated for bringing the cocktail bar culture to Paris, the Experimental Group operates cocktail bars, but also wine bars, restaurants, and then from 2015 Hotels. Destinations diversify over the years, starting with European capitals like Paris and London, to more seasonal locations such as Ibiza or Menorca for the summer or the ski slopes of Verbier for the winter. The group also have properties in Venice, New York, Biarritz, and the Cotswolds. The philosophy of service is constituted and affirmed by three key principles: the quality of its products, the precision of service, and the warm welcome of our guests. Reborn from the glorious remains of a 19th century estate, with 30 hectares of land, Menorca Experimental is an agrotourism hotel that includes two restaurants based on locally sourced Mediterranean cuisine: the main farm, where we serve breakfast and dinner service, the terrace overlooking the pool where guests can enjoy a delicious lunch. DUTIES AND RESPONSABILITIES We are looking for an experienced F&B Manager to join our dynamic team and to lead the Menorca Experimental Hotel staff. The F&B Manager will be responsible for leading the team to offer a memorable experience to guests, as well as managing profitability and results. In the context of your missions, you will have to: 1. Implement the F&B strategy within the hotel - Ensure the good functioning of the F&B department on a daily basis and a good communication between departments - Optimize human resources during the season to enable optimal payroll management in collaboration with the operations department (management of overtime and recovery days) - Develop sales and upselling on site and drive continuous improvement during the season - Manage purchasing and stocks Coordinate with our communication team to maximize revenue (Google ads, Facebook ads, Instagram posts) 2. Team & Lead Support - Recruit the team - Ensure that the services delivered are in line with Experimental standards and the venue DNA - Coordinate, manage, train and support the development of the teams (kitchen, restaurant and bar) - Ensure the smooth run of the service by ensuring a regular presence during the shifts. - Prepare schedules in conjunction with the Operations Department - Manage incidents and find appropriate solutions - Ensure health and safety legislation is being met - Ensure equipment is maintained at a high-level state - Report information to the relevant person to prepare the payroll and make sure all operational and HR needs are communicated 3. Administrative & Revenue Monitoring - Provide cash desk management with the Micros programming and the submission of daily reports to the operations management - Monitor and optimize the monthly P&L - Prevent errors and find solutions quickly: unpaid, cash register errors… - Prepare bi-monthly reports in conjunction with the Operations Department. - Control of Internal accounting procedures 4. Guest Experience - Promote the services on site by establishing a personalized relationship with customers (quality of welcome and service) - Share customer recommendations and feedback with the chef and managers to reflect the current customer profile. - Provide a discreet and personal service and provide guests with everything they need during their stay The Experimental Group was founded in 2007 by three childhood friends, Olivier Bon, Pierre-Charles Cros, and Romée de Goriainoff. Xavier Padovani later joined them and shared their vision: to offer the ultimate hospitality experience to an ever-demanding clientele. Celebrated for bringing the cocktail bar culture to Paris, the Experimental Group operates Experimental Cocktail Club bars in Paris, London, Venice and Verbier; wine bars, Compagnie des Vins Surnaturels, in Paris, London and New York City; restaurants and beach clubs in Menorca, Verbier, Paris, Venice, Ibiza and London; and hotels in London, the Cotswolds, Paris, Ibiza, Verbier, Menorca, Venice and Biarritz. Our philosophy of service is constituted and affirmed by three key principles: the quality of its products, the precision of service, and the warm welcome of our guests. This is what transcends time and creates a unique, trusting relationship with each and every client in The Experimental Group all around the world !
Posición: Terapeuta Ocupacional Tipo de Empleo: Tiempo completo / Medio tiempo Horario: A convenir (Lunes a Viernes) Salario: Según convenio Descripción del Trabajo: Buscamos un terapeuta ocupacional apasionado y comprometido para unirse a nuestro equipo. Valoramos la experiencia previa en el campo, así como la capacidad de trabajar en un ambiente colaborativo y de apoyo. Responsabilidades: Evaluar las necesidades y capacidades individuales de los pacientes para desarrollar planes de tratamiento personalizados. Implementar intervenciones terapéuticas diseñadas para mejorar la función física, cognitiva y emocional. Trabajar en colaboración con otros profesionales de la salud para proporcionar un enfoque integral de atención al paciente. Documentar y mantener registros precisos del progreso del paciente y los planes de tratamiento. Proporcionar orientación y apoyo a los pacientes y sus familias durante todo el proceso de tratamiento. Requisitos: Título universitario en Terapia Ocupacional o campo relacionado. Licencia vigente para ejercer como terapeuta ocupacional. Experiencia previa en el campo valorada, especialmente en entornos clínicos o de rehabilitación. Habilidades de comunicación excepcionales y capacidad para trabajar en equipo. Compromiso con la mejora continua y el desarrollo profesional. Beneficios: Horario flexible. Posibilidad de media jornada o jornada completa. Salario competitivo según convenio. Buen ambiente laboral y oportunidades de crecimiento profesional. Si cumples con los requisitos mencionados y estás interesado en unirte a nuestro equipo, ¡esperamos recibir tu solicitud!
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¿Te apasiona la comida y te gustaría formar parte del equipo de cocina de nuestro hotel? Si es así, sigue leyendo. Precisamos incorporar en nuestro hotel a un/a COCINERO/A a tiempo completo. Buscamos a una persona apasionada para la cocina, que quiere formar parte en nuestro esfuerzo diario en crear en lo máximo posible una experiencia gastronómica fantástica para nuestros huéspedes. Tus tareas principales serán: -Realizar de manera cualificada, autónoma y responsable, la preparación, aderezo y presentación de platos utilizando las técnicas más idóneas. -Colaborar en los pedidos y conservación de materias primas y productos de uso en la cocina. -Preparar, cocinar y presentar los productos de uso culinario. -Colaborar en el montaje, servicio y desmontaje de buffets. -Revisar y controlar el material de uso en la cocina, comunicando cualquier incidencia al respecto. -Controlar y cuidar de la conservación y aprovechamiento de los productos puestos a su disposición. Para poder optar a este puesto de trabajo deberás cumplir con estos requisitos: -.Conocimiento y cumplimiento de las normas higiénico- sanitarias y la HACCP. -Formación Profesional o certificado de profesionalidad de Cocina o experiencia equivalente. -Experiencia demostrable de como minimo 2 años en cocinas de hoteles de 4 o 5 estrellas -Capacidad de trabajar en equipo ¿Qué ofrecemos? -Una cultura empresarial muy buena y cercana con un trato muy personal. -Ofrecemos un seguro de salud privado a cargo de la empresa. -Un equipo internacional con mucha experiencia -Opciones para desarrollarse profesionalmente dentro de la cadena -Un programa de ventajas para ventas online que se llama "Corporate benefits" -Descuentos en todos los hoteles de Steigenberger y de la cadena RIMC Hotels. -Contrato fijo discontinuo en un hotel que está abierto todo el año. -Vivienda (plazas limitadas) para facilitar el inicio de temporada. ¿Te interesa la oferta? ¡Entonces, a que esperas! Envíanos tu candidatura y estaremos encantados/as de poder conocerte. Somos una empresa comprometida con la igualdad de oportunidades entre mujeres y hombres. Atendiendo a lo establecido en nuestro plan de igualdad, la presente oferta de empleo se ha redactado con la premisa de la no discriminación por razón de género y se garantizará durante todo el proceso la igualdad de trato y de oportunidades a la hora de evaluar las candidaturas recibidas.
¿Te gustaría desarrollarte profesionalmente como como auxiliar de mantenimiento y formar parte del equipo en nuestro hotel? Si es así, sigue leyendo. Precisamos incorporar a un/a auxiliar de mantenimiento a tiempo completo. Buscamos a una persona apasionada por el detalle que quiera formar parte de nuestro esfuerzo diario en proporcionar un servicio de calidad. Tus tareas principales serán: - Limpieza y mantenimiento del alrededor de la piscina - Recogida de toallas y otros objetos, que no pertenecen a la piscina - Mantener las hamacas siempre ordenadas - Tareas básicas de mantenimiento, apoyando a nuestro equipo de SSTT - Excepcionalmente en ausencia del vigilante de noche, cubrir los trunos pertinentes. - Para poder optar a este puesto de trabajo deberás cumplir con estos requisitos: ¿Qué ofrecemos? - Una cultura empresarial muy buena y cercana con un trato muy personal. - Ofrecemos un seguro de salud privado a cargo de la empresa. - Un equipo internacional con mucha experiencia. - Opciones para desarrollarse profesionalmente dentro de la cadena. - Un programa de ventajas para ventas online que se llama "Corporate benefits". - Descuentos en todos los hoteles de Steigenberger y de la cadena RIMC Hotels. - Contrato fijo discontinuo en un hotel que está abierto todo el año. - Vivienda (plazas limitadas). ¿Te interesa la oferta? ¡Entonces, a que esperas! Envíanos tu candidatura que estaremos encantados de poder conocerte. Somos una empresa comprometida con la igualdad de oportunidades entre mujeres y hombres. Atendiendo a lo establecido en nuestro plan de igualdad, la presente oferta de empleo se ha redactado con la premisa de la no discriminación durante todo el proceso a la hora de evaluar las candidaturas recibidas.
¿Te apasiona el mundo de la hostelería y te gustaría formar parte del equipo de recepción en nuestro hotel? Si es así, sigue leyendo. Precisamos incorporar en nuestro hotel a un/a recepcionista a tiempo completo. Buscamos a una persona apasionada por la atención al cliente que quiera formar parte de nuestro esfuerzo diario en proporcionar un servicio de calidad a nuestros huéspedes. Tus tareas principales serán: - Check-In y Check-Out de nuestros huéspedes. - Cuando llegan los clientes se les acompaña a la habitación y se introduce en las instalaciones del hotel. - Tareas diarias de recepción y reservas de los varios turnos (de 7a 15h, de 15 a 23h y puntualmente de 23 a 7h) - Informar y aconsejar a los clientes sobre ofertas de la isla, de los alrededores y sobre excursiones, igual que la contestación a cualquier consulta. - Gestión de reclamaciones, siempre en colaboración con nuestro Guest Relation Manager y la dirección. - Tramitación de reservas individuales. - Comunicación con otros departamentos como pisos y SSTT. Para poder optar a este puesto de trabajo deberás cumplir con estos requisitos: - Muy buen alemán, escrito y hablado; a parte o buenos conocimientos de inglés y/o conocimientos de castellano. - Interés y pasión para nuestro sector y una actitud muy orientada al cliente. - Se valorarán primeros conocimientos de trabajar en recepción o reservas. - Personalidad muy positiva con muy buena capacidad de comunicación. - Espiritu de equipo, implicación y trabajo de calidad. ¿Qué ofrecemos? - Una cultura empresarial muy buena y cercana con un trato muy personal. - Ofrecemos un seguro de salud privado a cargo de la empresa. - Un equipo internacional con mucha experiencia. - Opciones para desarrollarse profesionalmente dentro de la cadena. - Un programa de ventajas para ventas online que se llama "Corporate benefits". - Descuentos en todos los hoteles de Steigenberger y de la cadena RIMC Hotels. - Contrato fijo discontinuo en un hotel que está abierto todo el año. - Vivienda (plazas limitadas). ¿Te interesa la oferta? ¡Entonces, a que esperas! Envíanos tu candidatura que estaremos encantados de poder conocerte. Somos una empresa comprometida con la igualdad de oportunidades entre mujeres y hombres. Atendiendo a lo establecido en nuestro plan de igualdad, la presente oferta de empleo se ha redactado con la premisa de la no discriminación durante todo el proceso a la hora de evaluar las candidaturas recibidas.
We are hiring! Bartender Job Title: Bartender Reports to: Restaurant Manager Responsible for: Developing an excellent service to guests Job Requirements: - Education in: Hospitality/ Turism / Mixology - Experience: Minimum 1 year - Languages: English: Medium - Professional Level / Spanish: Professional Level Highly valued other languages (French, German, Russian, Arabic) Principle scope and purpose of job: Together with the team, work in a proactive and passionate way to develop a sustainable business Deliver outstanding and personalized service to our guests, in line with the vision and values of Boho Club Bring an excellent experience to guests through the bar. Taking care of all our beverage, adapting to culinary needs and controlling the steps of the service To participate in the development of the department and restaurant with the Management Team In charge of all bar duties as listed below Financial Ensure that every table receive the correct bill and do the payment before leave the restaurant Keep in mind the pre-payment or discount reservations People and Development Assist in building innovative communication tools to generate awareness of and support of Values Develop a culture of excellence within the team Assist in training and develop the new team members Be part of a creating and nurturing philosophy throughout the business to ensure a great team spirit Customer / Operation Ensure the set standards and expectations are maintained on the highest personal level Ensure a safe working environment is achieved in line with laid out restaurant procedures and policies Preparation of mise-en-place for the service Maintain the cleanliness and order of the different areas of the bar Keep the warehouses perfectly tidy Comply with and enforce quality, health safety and protection standards data, established by the organization Ensure satisfaction in the customer experience by complying with quality standards Maintaining the standards in terms of allergens Be able to recommend alternatives and solutions taking care of customer allergies Ensure statistics and reports are submitted in a timely manner in accordance to the national and local laws and regulations Review guest procedures and update accordingly Sales y Marketing Build relationships with key customers and companies to increase business levels, building profiles of these cuatomers’ needs in order to provide outstanding service Work with the team to develop the offers adapting it to the individual customer and market conditions Be responsible for co-ordinating the development of the restaurant's customers profile records, especially for regular customers Give frequent updates to the Management team of customers profiles Assist with marketing and sales events/activities on an ad hoc basis Provide information and statistics relating to the up-selling activities realized Be aware of and review all customer comments, both positive and negative, and where necessary advice on changes to avoid repetition Others This Job Description serves as a guide and may be changed in the light of changing business needs We are offering: - Long term contract - Training and professional development plan - Incentives (according to sales level and achievement of objectives) - High emotional salary. Good working environment - Full time. 8 hours working (without split shift). Two days off/week - Benefits from relationships with third parties
Job Title: Head Host / Hostess Reports to: Restaurant Manager Responsible for: Welcome customers and guests being the first image of Boho Club Restaurant Job Requirements: - Education in: Hospitality/ Turism - Experience: Minimum 1 year - Languages: English: Professional Level / Spanish: Professional Level - Other languages are highly valued (French, German, Russian, Arabic) Principle scope and purpose of job: Together with the team, work in a proactive and passionate way to develop a sustainable business Deliver outstanding and personalized service to our guests, in line with the vision and values of Boho Club Bring an excellent experience to guests Participate in the development of the department and restaurant with the Management Team Guarantee pre-research is made for each arriving guest and deliver a personal service accordingly Ensure that guests feel welcomed, cared for, and valued Key tasks as follows: Guest/Operation Ensuring the set standards and expectations are maintained on the highest personal level Ensure a safe working environment is achieved in line with laid out restaurant procedures and policies Receive and say good bye to clients (always smiling) Greeting customers and escorting them to tables Manage restaurant reservations through the software (Seven Rooms) Management and office programs. Reports writing Organization and monitoring seating Excellent customer service (phone / personality / email) Take care of the information about customer allergies and communicate it to the rest of the team Supervise the correct visual of the furniture and decoration Comply with and enforce quality, health safety and protection standards data, established by the organization Ensure satisfaction in the customer experience by complying with quality standards Ensure statistics and reports are submitted in a timely manner in accordance to the national and local laws and regulations Review guest procedures and update accordingly Financial To provide information as requested by the Finance Department regarding all activities related to the restaurant department Ensure that payment details are fully correct on restaurant reservations and maintain control over the payment details of reservations Support staff checking if the table has already paid the bill before leaving the restaurant People & Development Assist in building innovative communication tools to generate awareness of and support of Values Develop a culture of excellence within the team Assist in training and develop the new team members Be part of a creating and nurturing philosophy throughout the business to ensure a great team spirit Sales & Marketing Build relationships with key customers and companies to increase business levels, building profiles of these guests’ needs in order to provide outstanding service Work with the team to develop the offers adapting it to the individual customer and market conditions Be responsible for co-ordinating the development of the restaurant's customers profile records, especially for regular customers Give frequent updates to the Management team of customers profiles Assist with marketing and sales events/activities on an ad hoc basis Provide information and statistics relating to the up-selling activities realized Be aware of and review all customer comments, both positive and negative, and where necessary advice on changes to avoid repetition Other This Job Description serves as a guide and may be changed in the light of changing business needs We are offering: - Long term contract - Training and professional development plan - High emotional salary. Good working environment - Full time. 8 hours working (without split shift). Two days off/week - Benefits from relationships with third parties
We are looking for an administrative assistant to support our finance department. As a part of our team you will play a key role at the department and work closer to other departments. Responsibilities: Processing invoices Mantaining spreadsheets Create, send, and follow up on invoices Overseeing client accounts Collecting and reviewing data for reports Bank reconciliation Solve customers incidences Skills: MS Office (MS Excel specially) Attention to detail Customer service background is a must Excellent time management skills Good organizational skills Fluent English and Spanish mandatory Willingness to work in a multifunctional team in an international environment Strong verbal and written communication skills Familiarity with office equipment Problem-solving skills
Buscamos a una persona apasionada por la salud, el bienestar y sobre todo la atención profesional a los clientes. Tiempo completo, 40 horas semanales, presenciales. Un puesto con doble rol: entrenador y agente comercial. Las responsabilidades como Entrenador / Agente comercial e-bodyfit se caracterizan de la siguiente manera. 1. Guiar, corregir, motivar e inspirar con el ejemplo a los clientes. De manera que la seguridad y confianza del cliente quede totalmente cubierta. 2. Diseñar entrenamientos dinámicos y ajustados a las necesidades, preferencias y objetivos del cliente. 3. Ser embajador de e-bodyfit dentro y fuera del studio. Promover nuestro servicio y los beneficios saludables que ofrecemos. 4. Participar de las actividades de marketing con el fin de colaborar en el desarrollo de la comunicación comercial. Actividades presenciales, como entrenamientos y colaboraciones con otras marcas. Presencia digital también, compartiendo contenido referente a e-bodyfit y mostrándose como embajador@ de la marca. 5. Gestión de redes; instagram y facebook principalmente. 6. Gestión comercial; atender a los leads o prospectos interesados. Participar de las actividades comerciales junto al equipo e-bodyfit. Requisitos: 1. Experiencia previa como entrenador personal o de EMS(no es indispensable). 2. Habilidades interpersonales y de comunicación para el trabajo en equipo. 3. Habilidades comerciales solidas y capacidad de establecer buenas relaciones con los clientes. 4. Puntualidad y disciplina para brindar un servicio de excelencia. 5. Aspecto limpio y ordenado, lo que comunica disciplina y orden. 6. Muchas ganas de lograr resultados increíbles y crecer en el proceso. Idiomas: Avanzado o Nativo: Castellano Avanzado o Nativo: Catalán Intermedio: Inglés y/o Francés (no es indispensable) Estudios: - Formación mínima Bachillerato - Certificación de entrenador personal o Licenciatura en CAFYD Ofrecemos: Un ambiente de trabajo dinámico y cargado de vida, en un primer local al centro de la ciudad y de rápido acceso. Te damos la posibilidad de crecer junto a nosotros, de manera que puedes ampliar tus responsabilidades y con ello tus ingresos salariales. Tenemos un plan de bonificaciones por nuevos clientes que ingreses al studio! Lo que te permitirá tener un ingreso extra! Si has leído todo hasta este punto, cuentas con el perfil que estamos buscando y te visualizas siendo parte del equipo e-bodyfit, entonces envíanos tu CV y nos pondremos en contacto contigo.
Nuestro cliente, una importante Correduría de Seguros, busca comerciales para su red propia, para que se queden en su equipo, no para una campaña. Importante Correduría de seguros con sede en Madrid, estamos expandiendo nuestro equipo y buscamos verdaderos asesores de seguros por teléfono altamente motivados para unirse a nosotros. Si tienes habilidades y te gustan las ventas, te ofrecemos una gran oportunidad para crecer profesionalmente. Lo que ofrecemos: - Contrato Laboral Indefinido a Tiempo Completo: Ofrecemos un contrato de trabajo indefinido, sólido, con beneficios y estabilidad laboral. - Atractivo Paquete de Compensación: Salario fijo competitivo más comisiones atractivas. Tu esfuerzo se verá reflejado en tus ingresos. - Retribución Flexible: Podrás elegir cada mes disfrutar de productos como tickets Restaurantes, Transporte o Cheque Guardería, con el importe que elijas, beneficiándote de la exención fiscal en cada caso. - Teletrabajo: Tenemos un plan híbrido de Teletrabajo, a través del cual, una vez hayas cumplido un año en la empresa, podrás teletrabajar dos días por semana. - Formación Integral: Recibirás una formación completa para realizar tu trabajo con todas las garantías de éxito. - Nosotros te facilitamos los clientes: La captación y prospección la hacemos nosotros. Tu te encargarás de asesorarles en el seguro de vida que mejor se adapte a sus necesidades y cerrar la venta. - Ambiente de Trabajo dinámico y flexible: Únete a un equipo colaborativo, diverso y comprometido. Priorizamos el buen ambiente. - Horario: Lunes a Jueves de 9 a 18:30 y Viernes de 9 a 15:00 (jornada intensiva en Agosto, de lunes a viernes de 9:00 a 15:00). - Nuestros profesionales son tan importantes como nuestros clientes, por ello, regalamos a tod@s nuestr@s emplead@s un seguro de salud con las mejores coberturas Lo que buscamos: - Experiencia en Ventas Telefónicas: Preferiblemente en el sector de seguros, pero no esencial. - Habilidades de Comunicación: Capacidad para comunicarte de manera efectiva y persuasiva por teléfono. - Orientación a Resultados: Quieres alcanzar y superar los objetivos. - Certificado de formación para la distribución de seguros N2: Lo valoramos pero no es esencial. Estamos dispuestos a apoyarte en el proceso de obtención si aún no la tienes. - Ética Profesional: Trabajas con integridad y te esfuerzas por proporcionar soluciones que beneficien a los clientes. En nuestra correduría ayudamos a nuestros clientes a tomar las mejores decisiones y proteger lo que les importa con los mejores seguros de Vida y Salud. Por ello, la empatía y el compromiso son parte de nuestra esencia.
We are seeking a dedicated and skilled Cook to join our culinary team. The Cook will be responsible for preparing and cooking a variety of dishes according to recipes and standards set by the Head Chef. The ideal candidate will have a passion for food, strong culinary skills, and the ability to work efficiently in a fast-paced kitchen environment. Responsibilities: 1. Prepare and cook menu items according to recipes and specifications, ensuring consistency in flavour, appearance, and portion size. 2. Assist in the preparation of ingredients, including chopping, slicing, and marinating, to support efficient cooking operations. 3. Operate kitchen equipment, such as stoves, ovens, grills, and fryers, safely and efficiently. 4. Monitor food temperatures and cooking times to ensure food safety and quality standards are met. 5. Coordinate with other kitchen staff to ensure timely preparation and delivery of food orders during service. 6. Maintain cleanliness and organisation in the kitchen, including proper storage and labelling of food items, and regular cleaning of cooking surfaces and equipment. 7. Follow food safety and sanitation procedures, including proper handling, storage, and disposal of food items, to prevent contamination and ensure compliance with health regulations. 8. Assist in inventory management, including stock rotation, receiving deliveries, and maintaining adequate levels of ingredients and supplies. 9. Collaborate with kitchen team members to develop and refine recipes, menu items, and cooking techniques. 10. Adhere to company policies and procedures, including safety protocols and grooming standards, at all times. Requirements: 1. Previous experience as a cook or line cook in a restaurant or similar culinary environment is preferred. 2. Basic knowledge of cooking techniques, kitchen equipment, and food safety practices. 3. Ability to work well as part of a team and follow instructions from kitchen supervisors. 4. Strong attention to detail and organisational skills to ensure accurate and efficient food preparation. 5. Flexibility to work evenings, weekends, and holidays as needed to support kitchen operations. 6. Physical ability to stand for extended periods and lift heavy objects (up to 23 kg). 7. Possess right to work in Spain. 8. Food handler's certificate or willingness to obtain one upon hire. Training: Training will start in May at half wage to ensure you're well-equipped for the role prior to opening, followed by full-time employment.
Our Client believes that we are born to move, and they are committed to offering the best innovative products that combine function and fashion, performance, and style. Each international team member plays an important part in supporting the company to share these values with our customers worldwide. We are looking for extraordinary people to join our team, immerse themselves in the brand, and deliver a first-class service to our customers. Key Responsibilities: - Working collaboratively with consumers to answer product information requests and resolve queries in a skilful and professional way - You can put yourself in our customers’ shoes, analyse their problems and offer them individual solutions - Offering an omnichannel service to our consumers via telephone, email, chat, and social media - Developing a sound understanding of the products and services offered by our client - Embrace our company values and act as a brand ambassador Requirements - A fluent level of French and Italian with exceptional grammar and spelling skills - High level of English (both written and spoken) - A genuine passion for delivering outstanding customer service - Ability to deal with sensitive calls with empathy - Strong administrative skills with a keen eye for detail - A professional outlook and proactive approach to problem solving Benefits - Start date: 28th of March 2024 - Contract: Temporary - 3-month contract with the view to be extended to a permanent contract - Full-time: 39 hours/week - Working days/hours: Monday to Friday, from 9 AM to 6 PM - Salary: €19,400.00 per year - Bonuses: 30% Discount on client products + Monthly performance-based incentives - Holidays: 2 holidays accrued per calendar month - Bank Holidays: Extra Pay + an extra day off - Hybrid: Working from the office 3 days per month / or for client visits / Training / the rest working from home - Training: 8 Days of Full-Time paid training from the office (Mon-Fri) - 10:00 am - 19:00 pm - Office location: Barcelona (La Sagrera) Other benefits: - Best-in-class people engagement activities and programs. - Ongoing training and development and an opportunity for you to cultivate a new and exciting career in a high-growth environment. - Employee Assistance Program - Free, confidential, and impartial guidance and support. - Employee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organisation. - Option to sign-up for Discounted Private Health Insurance. - Referral Program: Bring a Friend and get a Referral bonus - Access to LinkedIn specialised training & courses
Our Client believes that we are born to move, and they are committed to offering the best innovative products that combine function and fashion, performance, and style. Each international team member plays an important part in supporting the company to share these values with our customers worldwide. We are looking for extraordinary people to join our team, immerse themselves in the brand, and deliver a first-class service to our customers. Key Responsibilities: - Working collaboratively with consumers to answer product information requests and resolve queries in a skilful and professional way - You can put yourself in our customers’ shoes, analyse their problems and offer them individual solutions - Offering an omnichannel service to our consumers via telephone, email, chat, and social media - Developing a sound understanding of the products and services offered by our client - Embrace our company values and act as a brand ambassador Requirements - A fluent level of French and Italian with exceptional grammar and spelling skills - High level of English (both written and spoken) - A genuine passion for delivering outstanding customer service - Ability to deal with sensitive calls with empathy - Strong administrative skills with a keen eye for detail - A professional outlook and proactive approach to problem solving Benefits - Start date: 28th of March 2024 - Contract: Temporary - 3-month contract with the view to be extended to a permanent contract - Full-time: 39 hours/week - Working days/hours: Monday to Friday, from 10 am to 7 pm - Salary: 18,400€ gross per year - Bonuses: 30% Discount on New Balance products + Monthly performance-based incentives - Holidays: 2 holidays accrued per calendar month - Bank Holidays: Extra Pay + an extra day off - Hybrid: Working from the office 3 days per month / or for client visits / Training / the rest working from home - Training: 8 Days of Full-Time paid training from the office (Mon-Fri) - 10:00 am - 19:00 pm - Office location: Barcelona (La Sagrera) Other benefits: - Best-in-class people engagement activities and programs. - Ongoing training and development and an opportunity for you to cultivate a new and exciting career in a high-growth environment. - Employee Assistance Program - Free, confidential, and impartial guidance and support. - Employee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organisation. - Option to sign-up for Discounted Private Health Insurance. - Referral Program: Bring a Friend and get a Referral bonus - Access to LinkedIn specialised training & courses
Our Client: Our Client believes that we are born to move, and they are committed to offering the best innovative products that combine function and fashion, performance, and style. Each international team member plays an important part in supporting the company to share these values with our customers worldwide. We are looking for extraordinary people to join our team, immerse themselves in the brand, and deliver a first-class service to our customers. Key Responsibilities: - Working collaboratively with consumers to answer product information requests and resolve queries in a skilled and professional way - You can put yourself in our customers’ shoes, analyse their problems and offer them individual solutions - Offering an omnichannel service to our consumers via telephone, email, chat, and social media - Developing a sound understanding of the products and services offered by our client - Embrace our company's values and act as a brand ambassador Requirements: - A fluent level of German with exceptional grammar and spelling skills - High level of English (both written and spoken) - A genuine passion for delivering outstanding customer service - Ability to deal with sensitive calls with empathy - Strong administrative skills with a keen eye for detail - A professional outlook and proactive approach to problem solving Benefits: - Start date: 28th of March 2024 - Contract: Temporary - 3-month contract with the view of being extended to a permanent contract - Full-time: 39 hours/week - Working days/hours: Monday to Friday - 9:00 AM to 6:00 PM - Salary: 19,400€ gross per year - Bonuses: 30% Discount on New Balance products + Monthly performance-based incentives - Holidays: 2 holidays accrued per calendar month - Bank Holidays: Extra Pay + an extra day off - Hybrid: Working from the office 3 days per month / or for client visits / Training / the rest working from home - Training: 8 Days of Full-Time paid training from the office (Mon-Fri): 10:00 a.m.–19:00 p.m. - Office location: Barcelona (La Sagrera) - Other benefits: - Best-in-class people engagement activities and programmes. - Ongoing training and development are an opportunity for you to cultivate a new and exciting career in a high-growth environment. - Employee Assistance Programme: free, confidential, and impartial guidance and support. - Employee Benefits Club: a wide range of exclusive perks and rewards as a valued member of our organisation. - Option to sign up for Discounted Private Health Insurance. - Referral Programme: Bring a Friend and get a Referral bonus - Access to LinkedIn-specialised training & courses