Trabajos incoming en España

Assist the People & Culture Team with providing the best quality service and communication to our internal and external stakeholders in compliance with local labour regulations and our company policies. Support an enhanced focus on people and culture in the organisation. Organise and update the HR system and records, including adding mandatory documents to our records. Assist with administrative work for employee payroll and official registrations in an accurate and timely manner. Channel any queries from employees, consultants, and external parties to the right person for information or problem resolution and respond to select queries in a timely and professional manner. Assist with tracking employee holidays and leave for all NextLink Group companies. Assist with the administrative onboarding and offboarding process for employees. Assist with sourcing necessary and accurate documentation for authorities and external partners in a timely manner. Screen phone calls, redirect calls, and take messages. Assist with payroll simulations of the NextLink Group and handle incoming correspondence. Legal Management Keep informed about the laws, regulations, and general human resources procedures of the countries in which NextLink operates. Processes & Policies Be fully aware of and assist employees/consultants in interpreting company policies and procedures. Ensure and contribute to a positive, efficient and effective collaboration with other teams across the Shared Services departments and throughout the organisation. Culture & People Development: Support the development and implementation of a healthy, dynamic organisational culture and company values to enable the business to achieve its vision and strategic imperatives. Act as a 5D Change Agent for the internal organisation by communicating with and influencing others through positive role modelling, and externally by embodying the NextLink Group culture and values in interaction with providers, candidates and clients. General: Maintain the highest level of confidentiality in the performance of the role. Protect and maintain a professional and highly competent image of NextLink Group and its capabilities at all times.

We are looking for an enthusiastic Telesales to generate sales either calling or answering from generated leads .requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services. A successful salesep must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will be patient and cool-tempered to deal with aggressiveness and complaints. The goal is to promote business growth by expanding the company’s clientele. Responsibilities • call people using a given leads to sell products or solicit donations • Answer incoming calls from prospective customers • Use scripts to provide information about product’s features, prices etc. and present their benefits • Ask pertinent questions to understand the customer’s requirements • Persuade the customer to buy by demonstrating how merchandise or services meet their needs • Record the customer’s personal information accurately in a computer system • Deal with complaints or doubts to safeguard the company’s reputation • Go the “extra mile” to meet sales quota and facilitate future sales • Keep records of calls and sales and record useful information Requirements • Proven experience as telemarketer or similar sales/customer service role • Proven track record of successfully meeting sales quotas preferably over the phone • Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems • Excellent communication and presentation skills • Proficient in English

EXPERIENCE IN INDUSTRIAL ADMIN / SALES would be great PREFERABLY IN THE STEEL INDUSTRY This position is an Inside sales job. The main task is, to support the sales director in order to expand our activities in the Spanish market, especially with our main customers in Cadiz and Madrid. Main tasks - Telephone and written contact with customers including processing of business correspondence in the assigned work environment - Checking the relevant incoming payments from our customers - Processing customer complaints - Processing customer enquiries - Monitoring and coordination of deadlines and processes - Customer support - Answering information and customer enquiries Secondary tasks - Supporting the sales manager in developing local suppliers - Supporting the sales manager in developing further potential customers - Supporting the sales manager with travel expense reports Requirements Qualifications Completed commercial or technical studies Experience At least 5 years experience in the field of "Industrial Administration / Industrial sales" or a similar environment. Languages fluent Spanish spoken & written (C2) fluent English spoken & written (min. B2) - HOME OFFICE - NOTEBOOK + MOBILE PHONE will be provided - 1-2 Business-Trips to Germany necessary per year