Trabajos monitor in en España

Do you have experience in customer service? Would you like to grow professionally in a Top Employer leading company in Europe? Then this offer is for you! Securitas Direct is the European security market leader serving more than 4 million people. We foster a dynamic working environment, in an inclusive environment where we guarantee equal opportunities. We are currently looking for customer service teleoperators with English + Spanish to join our team for our Alarm Reception Centre in our offices in Cornellà de Llobregat (Barcelona). Your duties: Tend to alarm alerts from our English and Spanish-speaking customers and distinguish between a real emergency and a false alarm. This allows us to carry out the protocols and procedures established for their correct management while giving a satisfactory response in the most efficient way to our customers! Are you interested? read on! We offer: -a stable position with an indefinite contract -35-hour week (Monday-Sunday) -afternoon shift (15:00 to 22:00h or 16:00 to 23:00h) -6 working days and 3 consecutive days off -second language bonus and nocturnal shift bonus/incentive. What are we looking for? People with a native or advanced level of English + Spanish, with experience of at least 6 months as a customer service teleoperator, with extensive communication skills, , high problem-solving capacity, good stress management and clear customer orientation. Desire and motivation are essential! Do you think this offer defines you? Do you want to be one of our great team? Sign up, we are waiting for you!

ABOUT US The Experimental Group was founded in 2007 by three childhood friends, Olivier Bon, Pierre-Charles Cros and Romée de Goriainoff. Xavier Padovani later joined them and shared their vision: to offer the ultimate hospitality experience to an ever-demanding clientele. Celebrated for bringing the cocktail bar culture to Paris, the Experimental Group operates cocktail bars, but also wine bars, restaurants, and then from 2015 Hotels. Destinations diversify over the years, starting with European capitals like Paris and London, to more seasonal locations such as Ibiza or Menorca for the summer or the ski slopes of Verbier for the winter. The group also have properties in Venice, New York, Biarritz, and the Cotswolds. The philosophy of service is constituted and affirmed by three key principles: the quality of its products, the precision of service, and the warm welcome of our guests. Reborn from the glorious remains of a 19th century estate, with 30 hectares of land, Menorca Experimental is an agrotourism hotel that includes two restaurants based on locally sourced Mediterranean cuisine: the main farm, where we serve breakfast and dinner service, the terrace overlooking the pool where guests can enjoy a delicious lunch. DUTIES AND RESPONSABILITIES We are looking for an experienced F&B Manager to join our dynamic team and to lead the Menorca Experimental Hotel staff. The F&B Manager will be responsible for leading the team to offer a memorable experience to guests, as well as managing profitability and results. In the context of your missions, you will have to: 1. Implement the F&B strategy within the hotel - Ensure the good functioning of the F&B department on a daily basis and a good communication between departments - Optimize human resources during the season to enable optimal payroll management in collaboration with the operations department (management of overtime and recovery days) - Develop sales and upselling on site and drive continuous improvement during the season - Manage purchasing and stocks Coordinate with our communication team to maximize revenue (Google ads, Facebook ads, Instagram posts) 2. Team & Lead Support - Recruit the team - Ensure that the services delivered are in line with Experimental standards and the venue DNA - Coordinate, manage, train and support the development of the teams (kitchen, restaurant and bar) - Ensure the smooth run of the service by ensuring a regular presence during the shifts. - Prepare schedules in conjunction with the Operations Department - Manage incidents and find appropriate solutions - Ensure health and safety legislation is being met - Ensure equipment is maintained at a high-level state - Report information to the relevant person to prepare the payroll and make sure all operational and HR needs are communicated 3. Administrative & Revenue Monitoring - Provide cash desk management with the Micros programming and the submission of daily reports to the operations management - Monitor and optimize the monthly P&L - Prevent errors and find solutions quickly: unpaid, cash register errors… - Prepare bi-monthly reports in conjunction with the Operations Department. - Control of Internal accounting procedures 4. Guest Experience - Promote the services on site by establishing a personalized relationship with customers (quality of welcome and service) - Share customer recommendations and feedback with the chef and managers to reflect the current customer profile. - Provide a discreet and personal service and provide guests with everything they need during their stay The Experimental Group was founded in 2007 by three childhood friends, Olivier Bon, Pierre-Charles Cros, and Romée de Goriainoff. Xavier Padovani later joined them and shared their vision: to offer the ultimate hospitality experience to an ever-demanding clientele. Celebrated for bringing the cocktail bar culture to Paris, the Experimental Group operates Experimental Cocktail Club bars in Paris, London, Venice and Verbier; wine bars, Compagnie des Vins Surnaturels, in Paris, London and New York City; restaurants and beach clubs in Menorca, Verbier, Paris, Venice, Ibiza and London; and hotels in London, the Cotswolds, Paris, Ibiza, Verbier, Menorca, Venice and Biarritz. Our philosophy of service is constituted and affirmed by three key principles: the quality of its products, the precision of service, and the warm welcome of our guests. This is what transcends time and creates a unique, trusting relationship with each and every client in The Experimental Group all around the world !

Job Number 24063726 Job Category Food and Beverage & Culinary Location The Ritz-Carlton Tenerife Abama, Calle Maria Zambrano 2, Tenerife, Tenerife, Spain VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Discover the Abama Golf & Spa Resort and experience the awe-inspiring beauty of this luxury resort’s idyllic Tenerife location in Spain. Surrounded by lush vegetation and the sparkling Atlantic Ocean, the Abama resort in Guía de Isora offers guests more hours of sunshine than any other part of Spain, as well as a breathtaking beach, a world-class spa and championship golf. In addition, this exceptional Tenerife Resort features the award-winning cuisine of legendary Chefs Martin Berasategui and Ricardo Sanz Featuring 469 hotel suites and villas, guests will enjoy a truly luxurious experience with pampering amenities and impeccable service. Our suites offer stunning views of the Atlantic Ocean, golf course or our flourishing gardens and create a relaxing environment with plush bedding, oversized marble bathrooms, private terraces and high-end technology.

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you. Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona. Voir moins

Company Description SLS Barcelona brings a new variety of oceanside glamor, indulgence and excellence to Barcelona’s vibrant 22@ neighborhood. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, with two pools, a spa, fitness center and six bars and restaurants that create lively food and entertainment within this singular location. A 750sqm auditorium and a dozen versatile meeting spaces round out the offering to form the complete destination - inviting groups, events and travelers of all types to say, “farewell to the ordinary.” We are looking for an experienced Training & Development Manager to join the pre-opening team at SLS Barcelona. Under the guidance of the Director of People & Culture, the Training & Development Manager directs the training and development strategy of the hotel while supporting the People & Culture day-to-day tasks. The Training & Development Manager assures the hotel culture is true to the SLS brand by fostering a team culture in which its members feel empowered to make decisions and take responsibility for their workload and professional development. Job Description What you'll do Develop a strategic training plan that aligns with business goals and addresses skill gaps. Design and deliver impactful training programs to achieve organizational goals. Deliver an effective onboarding program to support the retention of new talent and encourage a smooth transition into the business. Conduct training needs analysis and develop the employee development plan. Set up on-the-job training system, handle placement and scheduling of trainees, monitor and supervise their performance. Manage the training budget effectively, ensure cost-effective solutions without compromising the quality of programs. Administer all training records, ensure efficient records keeping and filing system. Keep the culture of the hotel alive by embedding the SLS values, promoting a fair, safe and inclusive environment and leading initiatives that engage and empower the team. Support managers on employee relations and performance management cases. Work with the Director of People & Culture on European/Global projects and rollouts. Qualifications What we are looking for... +3 years experience in hospitality within hotels/restaurants with a similar position. Proven team leader with a high level of energy and motivation with a proven track record of living the company's values Proficient knowledge of computer systems such as: Microsoft Word, Excel & Outlook is required Ability to multitask, work in a fast-paced environment and have a high level attention to detail Excellent verbal and written communication skills. Fluent in Spanish and English. You have a solid understanding of local legal compliance requirements. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.

Se necesita guía/monitor/animador para importante empresa de turismo. Buscamos gente a media jornada o jornada completa que tenga ganas de trabajar para realizar el tour en inglés y español de forma dinamica y entretenida para los pasajeros de los autobuses turisticos Imprescindible: -Nivel avanzado de español -Nivel intermedio ingles -Documentación en regla para trabajar Valorable -Experiencia en puestos similares de guía o animador en bus o similares como walking tours, etc. -Otros idiomas -Carné de guía. En caso de tener Carné de guía podrá optar a la realizacion de excursiones de ida y vuelta a otras ciudades como Toledo, Segovia... Actividades a realizar: -Guiar y dinamizar el tour en inglés y español -Checkin y control de billetes de pasajeros -Venta in situ de billetes para el autobus

Job Number 24061654 Job Category Event Management Location Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Verify that AV equipment needed is in the inventory before event. Set-up, operate, and troubleshoot all equipment, devices, and systems. Ensure all equipment is fully operational, repair/clean when necessary. Tape down/dress loose wire/cable. Label broken equipment. Check delivered equipment and room set-up against Banquet Event Order. Communicate additions or deletions to flowsheets. Break-down, remove, and secure equipment. Set-up and maintain property’s portable audio system. Operate and maintain house audio system. Assist and instruct guests/customers regarding proper usage/operation of AV equipment. Up-sell AV services. Monitor equipment operation. Read, understand, and adhere to Marriott Visual Productions (MVP program) SOP book. Assist management in hiring, training, motivating and coaching employees; and serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow company policies and procedures. Report accidents, injuries, and unsafe work conditions; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language and prepare and review written documents accurately and completely. Answer telephones using appropriate etiquette. Develop and maintain positive working relationships, support team to reach common goals, and listen and respond appropriately to employees’ concerns. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines. Reach, grasp, turn, manipulate, move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Enter and locate information using computers/POS systems. Move up and down stairs/service ramps. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High School diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events

Niche perfumes is a leading retailer in the fragrance industry, committed to providing exceptional customer experiences and offering a diverse selection of premium perfumes and cosmetics. With a passion for scent and beauty, we aim to create an inviting and knowledgeable environment for our customers to explore and find their signature fragrances. Position Overview: We are seeking a dynamic and enthusiastic Perfume Shop Assistant to join our team at our flagship store in Madrid. The ideal candidate will possess a strong passion for perfumes and cosmetics, along with excellent customer service skills. As a Perfume Shop Assistant, you will play a crucial role in providing personalized assistance to our customers, helping them discover the perfect scent to suit their preferences. Responsibilities: Greet and assist customers in a friendly and professional manner. Provide expert advice and recommendations on perfume selections based on customer preferences and needs. Demonstrate product knowledge and familiarity with different fragrance brands and their characteristics. Assist customers in testing and sampling various perfumes and cosmetics. Process transactions accurately and efficiently using our point-of-sale system. Maintain cleanliness and organization of the store environment, including product displays and shelves. Monitor inventory levels and assist with restocking shelves as needed. Stay updated on new product arrivals, promotions, and industry trends. Requirements: Previous experience in retail or customer service is preferred. Passion for perfumes and cosmetics, with a desire to learn and expand product knowledge. Excellent communication and interpersonal skills. Ability to work effectively in a team environment. Strong attention to detail and organizational abilities. Flexibility to work a variety of shifts, including weekends and holidays. Fluency in Spanish; proficiency in English is a plus. Must be legally eligible to work in Spain

What's the job? As Rooftop Supervisor you will be responsible for supervising the team, ensuring the service is on point and solving any issue reported by the team. You'll report to the Food and Beverage Manager. Your day-to-day: - Support the Food & Beverage Manager in any required task. - Manage beverage control including inventory, bar pars, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns and food standards. - Implement agreed upon beverage policy and procedures throughout the property. - Train staff on liquor control policies and procedures. - Monitor adherence to all liquor control policies and procedures. - Ensure team provides excellent service and continually strives to exceed expectations. - Ensure service and other standards according to SOPs are adhered to. - Ensure cash handling procedures are followed and all stock items are managed. - Ensure that the team is continually trained in product knowledge, all menus and Hotel initiatives. - Oversee the preparation and presentation of beverages to meet set standards. - Oversee staff training and carry out on-the-job training where required. What we need from you: - Bachelor's degree in hospitality or related field. - Some college and/or advanced training in food and beverage management valuable. - 2+ years' experience working in Food and Beverage department as supervisor. - Must be fluent in local language and English, additional languages will be highly valuable. - Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us: - Discounted international room rates. - Employee recognition programmes. - Training programmes and access to IHG's training tool. - Meals whilst on duty. - Uniform and laundry service.

DETALL DE LES FUNCIONS Impartir entrenaments de natació federada de les diferents categories i nivells. Millorar la tècnica i el rendiment dels nedadors mitjançant els exercicis tècnics adients al seu nivell, edat i categoria. Assistir a les competicions amb els nedadors. Encarregar-se de tot lo relatiu a les competicions i proves com la tramitació de les llicències i les inscripcions. Coordinar-se en tot moment amb l’equip directiu i de coordinació tècnica d’activitats del club. Vetllar en tot moment per la seguretat dels nedadors/es. PERFIL. ** Requisit:** Títol de monitor/entrenador de natació nivell I/II Experiència Valorarem: Si està inscrit/a al ROPEC (Registre Oficial dels Professionals de l’Esport.) o col·legiat al COPLEFC (Col·legi Oficial de Llicenciats en Educació Fisica) Si té la titulació de socorrista. Si té flexibilitat horària. CONTRACTACIÓ Indefinida Mitja jornada ___________________________ DETAILS OF FUNCTIONS Teach federated swimming training for the different categories and levels. Improve swimmers' technique and performance through technical exercises appropriate to their level, age and category. Attend the competitions with the swimmers. Take charge of everything related to competitions and tests such as the processing of licenses and registrations. Coordinate at all times with the management team and technical coordination of club activities. Ensure the safety of swimmers at all times. PROFILE Requirement: Swimming monitor/coach level I/II title experience We will value: If you are registered with ROPEC (Official Register of Sports Professionals) or registered with COPLEFC (Official College of Graduates in Physical Education) If you have a lifeguard qualification. If you have flexible hours. RECRUITMENT Indefinite Half time

Job Summary: As a Front of House Manager, you will be responsible for overseeing all aspects of the customer experience within our establishment. You will lead and manage a team of servers and bartenders to ensure exceptional service delivery and customer satisfaction. Your role will involve coordinating daily operations, implementing policies and procedures, managing reservations, handling guest inquiries and concerns, and maintaining a positive atmosphere. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for providing exceptional hospitality. Responsibilities: 1. Supervise and coordinate front-of-house staff, including hiring, training, scheduling, and performance management. 2. Ensure smooth and efficient operations during service hours, including seating arrangements, table turnover, and customer flow. 3. Develop and implement standard operating procedures for guest service, cleanliness, and safety protocols. 4. Monitor inventory levels for front-of-house supplies and equipment, and place orders as needed. 5. Handle guest inquiries, complaints, and feedback in a professional and timely manner. 6. Maintain a clean, organised, and welcoming environment in all front-of-house areas. 7. Collaborate with the kitchen and back-of-house staff to ensure seamless communication and service delivery. 8. Conduct regular staff meetings and training sessions to reinforce service standards and procedures. 9. Manage reservations and seating arrangements to optimise table turnover and guest satisfaction. 10. Monitor financial performance metrics, such as revenue, labour costs, and expenses, and implement strategies to improve profitability. 11. Ensure compliance with health and safety regulations and alcohol service laws 12. Stay informed about industry trends, customer preferences, and competitor activities to identify opportunities for improvement. Qualifications: 1. Proven experience in a supervisory or managerial role within the hospitality industry, preferably in a restaurant or similar setting. 2. Excellent leadership, communication, and interpersonal skills. 3. Strong organisational and multitasking abilities. 4. Ability to remain calm and composed in high-pressure situations. 5. Knowledge of food and beverage operations, including menu items, ingredients, and preparation methods. 6. Familiarity with point-of-sale (POS) systems and restaurant management software. 7. Understanding of health and safety regulations and alcohol service laws. 8. Flexibility to work evenings, weekends, and holidays as needed. 9. Bachelor’s degree in hospitality management or related field (preferred but not required). 10. Fluency in Spanish and English is required. Benefits: • Competitive salary • Employee discounts on food and drinks • Opportunities for career advancement Start in May

Job Summary: We are looking for a smart building IoT expert to join our team and help us design, implement, and optimize smart building solutions that leverage the Internet of Things (IoT) and cloud technology. You will be responsible for developing and managing IoT devices, sensors, gateways, platforms, and applications that enable various use cases for energy efficiency and environmental, social, and governance (ESG) reporting. You will also collaborate with internal and external stakeholders to ensure the alignment of smart building strategies with business objectives and sustainability goals. Job Responsibilities: Research, evaluate, and recommend IoT technologies and solutions for smart building applications, such as climate control, lighting, security, ventilation, heating, air-conditioning, power, and water management. Design, develop, test, and deploy IoT devices, sensors, gateways, platforms, and applications that integrate with existing building management systems (BMS) and infrastructure. Monitor, analyze, and optimize the performance, reliability, security, and scalability of smart building IoT systems and networks. Troubleshoot and resolve technical issues and provide technical support and guidance to end-users and clients. Generate and maintain documentation, reports, and dashboards on smart building IoT projects, processes, and outcomes. Ensure compliance with relevant standards, regulations, and best practices for smart building IoT solutions, such as GRI, EU Taxonomy, CSRD, and ESRS. Stay updated on the latest trends, developments, and innovations in smart building IoT and related fields, such as artificial intelligence, machine learning, big data, and blockchain. Technical Skills: Bachelor's degree or higher in computer science, engineering, or a related field. Minimum of 3 years of proven experience in smart building IoT or similar projects, preferably in the energy, construction, or real estate sectors. Proficiency in IoT technologies and protocols, such as MQTT, CoAP, LoRaWAN, Zigbee, Bluetooth, Wi-Fi, etc. Familiarity with IoT platforms and cloud services, such as AWS IoT, Azure IoT, Google Cloud IoT, SAP IoT, etc. Skills in IoT programming languages and frameworks, such as Python, Java, C#, Node.js, Arduino, etc. Knowledgeable in smart building IoT use cases, benefits, challenges, and best practices. Awareness of smart building IoT standards, regulations, and reporting frameworks, such as GRI, EU Taxonomy, CSRD, and ESRS. Location: Madrid (hybrid mode) Client office is located in Madrid (area of the four towers). Languages: English (C1) and Spanish

We are seeking a dedicated and skilled Cook to join our culinary team. The Cook will be responsible for preparing and cooking a variety of dishes according to recipes and standards set by the Head Chef. The ideal candidate will have a passion for food, strong culinary skills, and the ability to work efficiently in a fast-paced kitchen environment. Responsibilities: 1. Prepare and cook menu items according to recipes and specifications, ensuring consistency in flavour, appearance, and portion size. 2. Assist in the preparation of ingredients, including chopping, slicing, and marinating, to support efficient cooking operations. 3. Operate kitchen equipment, such as stoves, ovens, grills, and fryers, safely and efficiently. 4. Monitor food temperatures and cooking times to ensure food safety and quality standards are met. 5. Coordinate with other kitchen staff to ensure timely preparation and delivery of food orders during service. 6. Maintain cleanliness and organisation in the kitchen, including proper storage and labelling of food items, and regular cleaning of cooking surfaces and equipment. 7. Follow food safety and sanitation procedures, including proper handling, storage, and disposal of food items, to prevent contamination and ensure compliance with health regulations. 8. Assist in inventory management, including stock rotation, receiving deliveries, and maintaining adequate levels of ingredients and supplies. 9. Collaborate with kitchen team members to develop and refine recipes, menu items, and cooking techniques. 10. Adhere to company policies and procedures, including safety protocols and grooming standards, at all times. Requirements: 1. Previous experience as a cook or line cook in a restaurant or similar culinary environment is preferred. 2. Basic knowledge of cooking techniques, kitchen equipment, and food safety practices. 3. Ability to work well as part of a team and follow instructions from kitchen supervisors. 4. Strong attention to detail and organisational skills to ensure accurate and efficient food preparation. 5. Flexibility to work evenings, weekends, and holidays as needed to support kitchen operations. 6. Physical ability to stand for extended periods and lift heavy objects (up to 23 kg). 7. Possess right to work in Spain. 8. Food handler's certificate or willingness to obtain one upon hire. Training: Training will start in May at half wage to ensure you're well-equipped for the role prior to opening, followed by full-time employment.

What’s the job? The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Housekeeping Manager you’ll help the General Manager in supervising all aspects of housekeeping and laundry – and ensure high standards are maintained. You will report to the General Manager. Your day-to-day: - Help prepare annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on increased productivity. - Maintain proper inventory levels, managing cost per room for supplies and labor (example: bed & bath linen reuse and laundry operation). - Manage day-to-day staffing requirements, plan and assign work and establish performance and development goals for employees. Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance. - Check public areas, guest rooms/suites, equipment, linens are clean and in good repair advise team members of areas of improvements. - Handle complaints and special requests and needs of the guests, VIPs and repeat visitors to achieve complete guest satisfaction. - Ensure staff is properly trained and has the tools and equipment to carry out job duties - Promote teamwork and quality service through daily communication and coordination with other department managers. - May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods. - Perform housekeeping duties necessary, including making beds as well as vacuuming and cleaning guest suites to ensure guest satisfaction.

Join Our Team! OBSOLETE stores in Deia. Are you passionate about fashion, jewellery and interior decoration, seeking an exciting opportunity in the world of boutique retail? Look no further! Obsolete, a unique lifestyle destination located in the picturesque town of Deia, is seeking a dedicated and talented individual to join our team on full-time basis (starting from 15th of March). Position: Sales Associate Location: Deia, Mallorca Employment Type: Full-time / 40 hours contract Salary: Starting at €1,600 per month (net), commensurate with experience, plus performance-based bonuses. Key Responsibilities: Customer Assistance: Greet customers warmly, inquire about their needs, and assist them in finding products or services. Provide detailed information about products, including features, specifications, and pricing. Sales and Upselling: Actively engage in the sales process by recommending additional products or services that complement the customer's needs. Utilize upselling and cross-selling techniques to maximize sales opportunities. Product Knowledge: Stay informed about the store's merchandise, including new arrivals, promotions, and any relevant product information. Continuously update knowledge of industry trends and competitor offerings. Transaction Processing: Process sales transactions accurately and efficiently, including handling cash, credit cards, and other payment methods. Issue receipts, process returns or exchanges, and manage any necessary paperwork. Merchandising and Display: Maintain product displays, ensuring they are organized, visually appealing, and properly stocked. Rotate merchandise and implement promotional displays to highlight featured products. Inventory Management: Monitor and track inventory levels to identify low-stock items or popular products. Assist with restocking shelves and contribute to inventory counts as needed Customer Inquiries and Complaints: Address customer inquiries, concerns, or complaints in a professional and courteous manner. Seek assistance from supervisors or managers when necessary to resolve complex issues. Store Maintenance: Keep the retail space clean and organized, including restrooms, fitting rooms, and common areas. Ensure that all safety and security measures are followed. Promotions and Marketing: Communicate information about ongoing promotions, discounts, or loyalty programs to customers. Participate in marketing initiatives and contribute ideas for improving sales and customer engagement. Team Collaboration: Collaborate with colleagues and other team members to achieve collective sales goals. Communicate effectively with team members and share knowledge to enhance the overall performance of the retail team. Create Social Media content on free time Requirements: - Previous experience in a retail business - A keen interest in fashion, jewelry, lifestyle, decoration, furniture - A strong desire to learn and grow in these areas - Excellent organizational, communication, and multitasking skills - Fluency in English and Spanish; additional languages are a plus - Social media content creation is a bonus - e-commerce knowledge are amazing but not necessary What We Offer: - Competitive salary, 40 hours contract, bonus system & opportunities for professional growth - A supportive and creative work environment in a stunning location - The chance to be part of a passionate team dedicated to providing exceptional customer experiences in both fashion jewelry and lifestyle decoration - Other perks & Benefits If you are prepared to embark on a fulfilling career in the realm of fashion & interior decoration boutique stores, and want to become a part of our dynamic team, we would love to hear from you! To apply, please submit your CV along with a personal story or cover letter that illustrates why you are an ideal candidate for this position. #FashionJewelry #LifestyleDecoration #mallorcaJobs #RetailCareers #FashionJobs #NowHiring #JoinOurTeam #interiordesign