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The Assistant Restaurant Manager is responsible for: Assisting the Restaurant Manager in all the Restaurant Operations. Managing the daily operations of the restaurant. Mentoring and coaching of all staff to achieve the objective of providing the highest level of customer service. Performing as an effective link between management and staff. Principal accountabilities: Ensures the efficient and profitable management of the restaurant. Contributes to management and department meetings. Keeps the Restaurant General Manager up to date with relevant issues in the restaurant and gets their input and advice where necessary. Ensures that the stock take figures are completed and accurate as per company requirements. Covers for floor supervisors during emergency vacations and Ad-hoc leaves. Observes compliance with the company’s policies and procedures, as well as governmental laws and regulations. Supervises the opening & closing of the restaurant. Ensures the proper cleaning and lighting of all restaurants internal and external areas. Supervises a daily check up on the smooth performance of all restaurant machinery and equipment. Maintains safe working conditions for employees and customers; resolves safety concerns quickly. Ensures the proper appearance (condition of uniforms) and grooming of assigned staff members. Assists in the implementation of manpower retention plans, and in communicating recruiting needs to the HR Department. Coaches and trains employees in order to improve performance and to achieve the department’s objectives and targets through on-the-job-training and daily meetings. Manages the restaurant staff working schedules. Establishes rotation schedule of new employees and trainees. Motivates and develops staff, in order to encourage their professional development. Evaluates the performance of all Restaurant employees ensuring that reviews are delivered to the HR Department on time. Suggests to Restaurant General Manager the proposed salary reviews, personnel actions, promotions and provides feedback to employees. Maintains discipline, recommends and administers corrective action through reports addressed to the HR Department through the Restaurant General Manager. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Maintains an efficient ordering system to ensure that all necessary Restaurant and office supplies are available as needed. Performs other duties pertinent to this job as assigned. Works closely with Restaurant General Manager and supervisors to ensure the delivery of information. Coordinates with different departments in the Restaurant to guarantee effective communication and to ensure information transmission at all times. Interacts with customers to follow-up on their satisfaction, requests, and complaints. BA degree in Business Administration, or a Hospitality Degree. Minimum 5 years of experience in similar positions in a high-volume, fast-paced restaurant. Fluent in English. Excellent computer skills, especially in Microsoft Windows applications. Excellent Interpersonal, communications, presentation, and marketing skills. Outstanding customer service skills. System oriented. Positive and energy level. Highly cooperative team spirit. Problem-solving skills. BA degree in Business Administration, or a Hospitality Degree. Minimum 5 years of experience in similar positions in a high-volume, fast-paced restaurant. Excellent computer skills, especially in Microsoft Windows applications. Excellent Interpersonal, communications, presentation, and marketing skills. Outstanding customer service skills. System oriented. Positive and energy level. Highly cooperative team spirit. Problem-solving skills. The job of the Assistant Restaurant Manager may require long hours, covering different shifts and working during public holidays. Languages required: English and Spanish. About METT METT Social Living is a refined and laid-back collection of boutique hotels dotted around the coast of buzzing cities and islands. With a promise for discreet and precise service, there is no frills or fuss but an open attitude that encourages conversation and comfort. Dining and nightlife are at the heart of the experience and the brand is conceived for the traveler of today looking for his or her place to unwind and have fun. From escapade to long holidays, private gathering or full-blown parties, METT becomes your habitat. About Sunset Hospitality Sunset Hospitality Group is a leading International Hospitality Investment and Management Company with a proven record of success in delivering a blend of high-quality concepts, with unique style and service- focused culture, creating unique experiences around the world. We are committed to providing authentic hospitality and making a difference in the lives of those we touch every day. We do this in an environment that respects all people and ideas, welcoming those who are passionate in delivering exceptional service.
We’re looking for a Purchasing Manager to join our team at The Hoxton, Poblenou! The Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept). More about us…. The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces. Reporting to the Director of F&B, the Back of House Manager (Purchasing Manager) will be responsible for sourcing equipment, goods and services and managing vendors. The successful candidate will be able to perform strategic procurement activities across multiple categories of spend, search for better deals and find more profitable suppliers. Job Description What you’ll do… Develop, lead, and execute purchasing strategies. Track and report key functional metrics to reduce expenses and improve effectiveness. Receive the products and chemicals and arrange them in a way that makes them easy to find. Responsible for the over-seeing the ordering of all FnB products and liaising with the chefs and managers to ensure this is done correctly. Maintain company guidelines for refuse storage and removal and liaising with the contractors. Oversee the goods receiving and work with finance on related paperwork. Control of entry of goods as requested. Ordering efficiently so that stock is always available without overstocking. Inventory control. Control of the stock at all times, ordering just what is necessary, without excess. Cost of sale daily monitoring from different departments. Negotiate new prices and rappels with suppliers. Knowledge of Adaco is preferable. Qualifications What we’re looking for… Proven working experience as Purchasing Manager within the hospitality industry. Bachelor’s Degree in supply chain management, logistics or business administration. Familiarity with sourcing and vendor management. Knowledge of stock and goods receiving systems. Strong computer skills. You’re cost consciousness and have strong negotiation skills. You have no problem dealing with suppliers. Ability to work efficiently under pressure. Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues. You’re not precious. We leave our egos at the door and help get stuff done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other, and has fun along the way. Additional Information What's in it for you... Become part of a team that’s very passionate about creating great hospitality experiences. A competitive salary and plenty of opportunity for development. Food on us during your shift. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. Time off to volunteer with one of our partner charities. Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time! The chance to challenge the norm and work in an environment that is both creative and rewarding. Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene. Excellent discounts across The Hoxton and the global Ennismore family. Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Under the guidance of the Director of Facilities, the Purchasing Manager is responsible for planning, directing, and coordinating the activities of purchasing and warehouse personnel for the hotel and food and beverage outlets throughout the SLS Barcelona. Job Description What you'll do... Build and maintain the purchasing system Prepare and process requisitions and purchase orders for supplies and equipment Review purchase order claims and contracts for conformance to company policy Develop and implement purchasing and contract management instructions, policies, and procedures Participate in the development of specifications for equipment, products or substitute materials Resolve vendor grievances and claims Gather and analyze data, study sales and inventory records, identify suppliers, and stay on top of factors affecting supply and demand to forecast current and future costs of needed products and materials Identify and interview potential suppliers to determine quality, price, reliability, and delivery terms, and make decisions to ensure that needed supplies arrive in time and at the right price Administer bidding process and contracts for vendor performance/compliance within established limits for the purpose of securing items and/or services within budget and in compliance Responsible for the procurement and expediting of all material supplies, equipment and services Achieves desired results through staff development and training programs, established methods, procedures and guidelines to maintain desired standards, and high-quality service. Then, monitors results through inspection, evaluation and analysis. Makes changes if necessary to achieve end result Assists Finance/Accounting department in establishing purchasing policies, procedures, and controls in accordance with the company policies and needs Ensures that the procurement process is operating in an effective manner to ensure the optimum benefit to the company properties as it relates to the bidding process, terms of contract and negotiations with vendors while maintaining compliance with state regulations Recommends substitutions for appropriate considerations, requests and analyzes quotes from vendors for unusual items Responsible for the auditing of blanket purchase orders and releases against blanket requisitions Purchases items and services on an advanced level Oversees Warehouse department to ensure procurement and receipt of items are controlled Ensure proper controls are in place to eliminate warehouse variance Supervisory responsibility for Buyers within the Purchasing Department Responsible for scheduling (planning, assigning and directing work) to meet business demands to ensure optimal operations and customer satisfaction during all business hours Performs all other related and compatible duties as assigned Qualifications What we're looking for... College Degree in Business, Hospitality, or Related field preferred. At least five (5) or more years of Purchasing management experience for a hotel and F&B, preferably in an upscale or lifestyle brand hotel An proficient understanding of Computer systems such as: Opera, Microsoft Word, Excel & Outlook Someone who understands, celebrates and embraces the SLS brand values. Proven team leader with a high level of energy and motivation, a natural at managing and inspiring others in a way that gets the best out of them. Ability to work independently and to partner with others to promote an environment of teamwork. Ability to multitask, work in a fast-paced environment, meet deadlines and have a high-level attention to detail. You combine analytical and methodical thinking with high attention to detail and a solution-focused approach. Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests, and colleagues alike. You make a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
🌟 Crafting Exceptional Experiences: Join Five Senses Collection as a Deputy General Manager at The Merchants Portals, Donna Hotel! 🌟 Position: Deputy General Manager Location: Donna Hotel, Portals Restaurant: The Merchants Portals - A Five Senses Collection Venue Join a dynamic team at Donna Hotel Portals and be a part of shaping the future of hospitality. We offer a supportive and inclusive work environment where your contributions are valued and recognized. With opportunities for growth and development, you'll have the chance to make a meaningful impact while advancing your career in the hospitality industry. Why Choose Five Senses Collection? Luxurious Setting: Work in the sophisticated ambiance of Donna Hotel, providing a stunning backdrop for delivering top-notch service and an unforgettable bar experience. Professional Development: Five Senses Collection is committed to your growth. Join us to enhance your skills and advance your career within our prestigious restaurant portfolio. Team Collaboration: Collaborate with a team of professionals dedicated to setting new standards in luxury dining. Your creativity and expertise will contribute to the success of The Merchants Portals. Key Responsibilities: Our Deputy General Manager is second on command, leading the Front of House team and working in a close-knit team, with an open-door policy, and in a highly collaborative environment. Supervision of Staff: Oversee the day-to-day operations of the hospitality establishment, including managing staff schedules, delegating tasks, and ensuring all employees adhere to company policies and procedures. Guest Relations: Ensure high levels of customer satisfaction by interacting with guests, addressing complaints or concerns, and ensuring that all guest needs are met promptly and efficiently. Training and Development: Assist in the training and development of staff members, providing guidance on job duties, customer service standards, and safety protocols to ensure a well-trained and motivated team. Quality Control: Maintain high standards of cleanliness, hygiene, and service quality throughout the establishment, conducting regular inspections and implementing corrective actions as needed. Operational Support: Provide support to the General Manager or other senior management as needed, assisting with administrative tasks, strategic planning, and special projects to ensure the smooth operation of the business. Safety and Compliance: Ensure compliance with health and safety regulations, food safety standards, and licensing requirements, conducting regular inspections and training staff on proper procedures to maintain a safe and legal operating environment. Problem Solving: Address any operational issues or challenges that arise during day-to-day operations, utilizing critical thinking and problem-solving skills to find effective solutions and minimize disruptions to guest service. Team Leadership: Lead by example and foster a positive work environment where teamwork, communication, and collaboration are encouraged, motivating staff members to perform at their best and achieve common goals. Continuous Improvement: Continuously seek opportunities for improvement in operational efficiency, guest satisfaction, and employee performance, implementing new processes or initiatives as necessary to drive positive results and enhance the overall guest experience. How to Apply: If you are a passionate and energetic person ready to elevate your managerial experience, we want to hear from you! Submit your resume via JobToday Platform. Craft extraordinary moments with us at The Merchants Portals, the latest addition to the Five Senses Collection legacy. Join our team and be part of redefining luxury dining at Donna Hotel in Portals!
The eCommerce Front-end Developer (AB Testing, EV Squad) is responsible for delivering front-end solutions in alignment with technical and branding guidelines, especially (but not exclusively) in the domain of front-end personalization and AB Testing, consistently enforcing those guidelines and supporting other developers in doing so, and, occasionally, leading the implementation of commercially driven and innovative digital experiences, in line with strategy and brand / market needs. The area of action will additionally extend to: - Manage front end content development needs from the business, leveraging web development frameworks and best practices to deliver high performing experiences. - Understanding front end content development needs from the business, leveraging web development frameworks and best practices as well as UX & UI intuition to deliver high performing experiences. - Executing the global campaign & permanent content roadmap while embracing Commercial, Communications & Brand values. - Raise awareness on innovative web technologies in and beyond the Global eCommerce Community (GECO). Your responsibilities will be: - Development of fully responsive & WCAG compliant digital experiences, in adherence with digital, technical, commercial & brand content guidelines, including our Design System. - Influence the campaign design process to ensure both commercial and technical needs are met and executed in a timely manner. - Support the team assessing relevant technologies to support ecommerce ambitions. - Manage prioritization and trade-offs among customer experience, time-to-market and workload. - Balance business needs against technical constraints and provide the due visibility to the Team Lead and other relevant stakeholders. CONTENT OPERATIONS - Ensure templates remain up-to-date & aligned with global content strategy. - Ensure that all global content is adapted for performance, brand & web accessibility guidelines (e.g. WCAG AA). INNOVATION - Support the definition of our technical guidelines and the assessment of new technologies, techniques, ways of working, best practices, etc… - Support the development and evolution of our front-end personalization rules engine (Casper) and report back to the team, other HQ eCommerce stakeholders and local (market-level) stakeholders on new features, best practices / usage, risks, adoption and opportunities. - Support AB Testing operations from a development and optimization standpoint. - Support the definition, rollout and evolution of agile practices in and beyond the UX/UI team. - Support experience designers, CRM, communications, legal, and business development on product development. Key Experience: - At least 6 years’ experience in eBusiness, eCommerce and/or Digital Agencies. - Strong UX/UI technical background. - Strong front-end code optimization and coding best practices acumen, especially advanced Javascript techniques and capabilities. - Used to mentoring and/or providing guidance to junior members of a team. - Used to liaising with external (digital) agencies. - Fluent Mac user (as a software developer). - Skills/Competencies/Attributes - Strong HTML5 expertise, including semantic HTML, Web Components, SEO, etc… - Solid JavaScript expertise: asynchronous programming (AJAX, promises, lazy loading, events, etc…), ES6, node.js, optimization (bundlers, etc…), frameworks and tools (Vue.js, Angular, React, etc…), unit testing, etc… - Familiar with TypeScript, previous experience required. - Reasonably fluid in CSS3 foundations: properties, behaviours, SASS/SCSS, mixins, etc… - Reasonably fluid in front-end personalization techniques and technologies. - Comprehensive knowledge of cross-device support and cross-browser issues. - Familiar with mobile-first and responsive web design, ITCSS principles and accessibility (WCAG, screen readers, etc…). - Familiar with analytics concepts and best practices (tracking plans, etc…) - Familiar with User Experience/Usability concepts and best practices. - Accuracy, reliability & vigilant attention to detail. - Team-player. - Familiar with JIRA, Confluence and BitBucket (Git) - Fluent in English (Written & Spoken) – it’s the day-to-day language at work. Other Requirements: - Proven track record in delivering commercially oriented digital experiences. - Customer-service oriented mentality. - Facts and data driven. - Well-seasoned Agile practitioner. - Good, constructive, effective communicator. - Knowledgeable in web, technology & digital innovation trends. - Basic Photoshop skills: exporting media, cropping, resizing, optimization, etc… Big plus: - Previous experience with Google Optimize / Google Tag Manager. - Strong CSS expertise, including CSS Pre-processing (SASS, SCSS, mixins, variables, etc…) - Experience with Cypress. - Familiar with Figma. - Familiar with Google Analytics as a reporting / analysis tool (no development / configuration skills needed). - Previous experience with Adobe Target or similar. o Familiar with Chromatic. - Previous experience with Google Optimize / Google Tag Manager. Plus: - Familiar with continuous integration (CI) and test automation setups. - Familiar with Browserstack. - Experience with Akamai CDN / NetStorage. - Experience delivering high-end &/or luxury digital experiences. We offer: - Competitive compensation and regular performance-based salary and career development reviews - Passionate experienced team, friendly atmosphere, concern for the comfort of specialists - A corporate culture that inspires growth and development (tech talks, mentoring, etc). - Accounting assistance - Regular team-building activities. - Comfortable working environment. - 18 working days paid vacation. - No micromanagement. - Remote work.
This role requires strong leadership skills, a passion for the CBD. 1 LEADERSHIP AND TEAM MANAGEMENT. -Lead, motivate, and coach a team of three store associates to achieve sales targets and deliver excellent service. -Foster a positive work environment that promotes teamwork collaboration, and professional development -Conduct regular performance reviews, provide feedback, and identify training needs to support team growth. 2 STORE OPERATIONS: -Oversee day to day operations of the store, opening and closing procedures, inventory, and cash handling. -Ensure compilance with company policies, procedures, and regulatory requirements realted to CBD products. -Implement effective merchandising strategies to optimize product visibility and drive sales. 3 SALES AND CUSTOMER EXPERIENCE: -Drive Sales growth by developing and executing strategies to attact new customers and enhance customer loyalty. -Provide product knowledge and guidance to customers, addressing inquires and concerns in a professional manner. -Monitor customer feedback and implement improvements to enhance the overall shopping experience 4PERFORMANCE OPRIMIZATION: -Analyze sales performance, identify trends, and develop action plans to address areas of improvement. -Implement initiatives to increase store productivity, reduce costs, and maximize profitability. -Collaborate with the marketing team to execute promotional campaigns and events to drive traffic and sales. QUALIFICATIONS: -Bachelor's degree or equivalent experience in business administration, retail management, or a related field. -Minimum of 3 years of experience in retail management, preferably in the cannabis or CBD industry. -Proven track record of achieving sales targets and driving business results. -Strong leaderships skills with the ability to insipire and motivate a team. -Excellent, communication, interpersonal, and problem-solving skills. -Knowledge of CBD products, reculations, and industry trends is preferred. -Proficiency in Microsoft IOffuce suite and point -of sale systems.
Property Management services executive required, within the sector of the Travel & Tourism industry of holiday lettings. You will be based on the Costa del Sol's Marbella and will be responsible for developing, managing and hosting properties across the Costa del Sol. The ideal candidate will be communicating with prospective new property owners and developing relationships with new clients who are already property owners to promote and sell our brand and services in order to promote their property as a holiday rental. - You'll be negotiating with new and existing suppliers for out- sourced cleaning and maintenance companies. - You will be offering advice to new property owners and support on how to best feature and promote their property as a holiday let. Successful candidates for this Property Management services executive role, will have backgrounds in: - The travel industry, having worked in a similar role securing and developing new business sales within the holiday lettings industry. - Other travel industry sectors within sales, business development or account management or as retail travel branch managers. - Estate agency sales, especially within residential lets / lettings having held roles such as Lettings Manager, Lettings Negotiator or Estate Agency Branch Manager. The ideal candidate should have combined skills, both sales and administration oriented. They should be fluent in both written and spoken English and Spanish. What we offer: A full time contract with a basic salary. Competitive commissions on rental income. Great working environment. Excellent management support. Opportunity to grow with a progressive plan in place.
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