Trabajos product strategy en Barcelona

Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Managing Banquet Operations • Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props). • Applies knowledge of all laws, as they relate to an event. • Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction. • Adheres to and reinforces all standards, policies, and procedures. • Maintains established sanitation levels. • Manages departmental inventories and maintains equipment. • Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory. • Schedules banquet service staff to forecast and service standards, while maximizing profits. • Assists team in developing lasting relationships with groups to retain business and increase growth. Participating in and Leading Banquet Teams • Sets goals and delegates tasks to improve departmental performance. • Conducts monthly department meetings with the Banquet team. • Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends. • Acts as a liaison to the kitchen staff. • Leads shifts and actively participates in the servicing of events. Ensuring and Providing Exceptional Customer Service • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Responds to and handles guest problems and complaints. • Empowers employees to provide excellent customer service. • Ensures employees understand expectations and parameters. • Strives to improve service performance. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Reviews comment cards and guest satisfaction results with employees. Conducting Human Resources Activities • Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures. • Observes service behaviors of employees and provides feedback to individuals. • Monitors progress and leads discussion with staff each period. • Participates in the development and implementation of corrective action plans. • Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction. • Attends and participates in all pertinent meetings. Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.

The eCommerce Front-end Developer (AB Testing, EV Squad) is responsible for delivering front-end solutions in alignment with technical and branding guidelines, especially (but not exclusively) in the domain of front-end personalization and AB Testing, consistently enforcing those guidelines and supporting other developers in doing so, and, occasionally, leading the implementation of commercially driven and innovative digital experiences, in line with strategy and brand / market needs. The area of action will additionally extend to: - Manage front end content development needs from the business, leveraging web development frameworks and best practices to deliver high performing experiences. - Understanding front end content development needs from the business, leveraging web development frameworks and best practices as well as UX & UI intuition to deliver high performing experiences. - Executing the global campaign & permanent content roadmap while embracing Commercial, Communications & Brand values. - Raise awareness on innovative web technologies in and beyond the Global eCommerce Community (GECO). Your responsibilities will be: - Development of fully responsive & WCAG compliant digital experiences, in adherence with digital, technical, commercial & brand content guidelines, including our Design System. - Influence the campaign design process to ensure both commercial and technical needs are met and executed in a timely manner. - Support the team assessing relevant technologies to support ecommerce ambitions. - Manage prioritization and trade-offs among customer experience, time-to-market and workload. - Balance business needs against technical constraints and provide the due visibility to the Team Lead and other relevant stakeholders. CONTENT OPERATIONS - Ensure templates remain up-to-date & aligned with global content strategy. - Ensure that all global content is adapted for performance, brand & web accessibility guidelines (e.g. WCAG AA). INNOVATION - Support the definition of our technical guidelines and the assessment of new technologies, techniques, ways of working, best practices, etc… - Support the development and evolution of our front-end personalization rules engine (Casper) and report back to the team, other HQ eCommerce stakeholders and local (market-level) stakeholders on new features, best practices / usage, risks, adoption and opportunities. - Support AB Testing operations from a development and optimization standpoint. - Support the definition, rollout and evolution of agile practices in and beyond the UX/UI team. - Support experience designers, CRM, communications, legal, and business development on product development. Key Experience: - At least 6 years’ experience in eBusiness, eCommerce and/or Digital Agencies. - Strong UX/UI technical background. - Strong front-end code optimization and coding best practices acumen, especially advanced Javascript techniques and capabilities. - Used to mentoring and/or providing guidance to junior members of a team. - Used to liaising with external (digital) agencies. - Fluent Mac user (as a software developer). - Skills/Competencies/Attributes - Strong HTML5 expertise, including semantic HTML, Web Components, SEO, etc… - Solid JavaScript expertise: asynchronous programming (AJAX, promises, lazy loading, events, etc…), ES6, node.js, optimization (bundlers, etc…), frameworks and tools (Vue.js, Angular, React, etc…), unit testing, etc… - Familiar with TypeScript, previous experience required. - Reasonably fluid in CSS3 foundations: properties, behaviours, SASS/SCSS, mixins, etc… - Reasonably fluid in front-end personalization techniques and technologies. - Comprehensive knowledge of cross-device support and cross-browser issues. - Familiar with mobile-first and responsive web design, ITCSS principles and accessibility (WCAG, screen readers, etc…). - Familiar with analytics concepts and best practices (tracking plans, etc…) - Familiar with User Experience/Usability concepts and best practices. - Accuracy, reliability & vigilant attention to detail. - Team-player. - Familiar with JIRA, Confluence and BitBucket (Git) - Fluent in English (Written & Spoken) – it’s the day-to-day language at work. Other Requirements: - Proven track record in delivering commercially oriented digital experiences. - Customer-service oriented mentality. - Facts and data driven. - Well-seasoned Agile practitioner. - Good, constructive, effective communicator. - Knowledgeable in web, technology & digital innovation trends. - Basic Photoshop skills: exporting media, cropping, resizing, optimization, etc… Big plus: - Previous experience with Google Optimize / Google Tag Manager. - Strong CSS expertise, including CSS Pre-processing (SASS, SCSS, mixins, variables, etc…) - Experience with Cypress. - Familiar with Figma. - Familiar with Google Analytics as a reporting / analysis tool (no development / configuration skills needed). - Previous experience with Adobe Target or similar. o Familiar with Chromatic. - Previous experience with Google Optimize / Google Tag Manager. Plus: - Familiar with continuous integration (CI) and test automation setups. - Familiar with Browserstack. - Experience with Akamai CDN / NetStorage. - Experience delivering high-end &/or luxury digital experiences. We offer: - Competitive compensation and regular performance-based salary and career development reviews - Passionate experienced team, friendly atmosphere, concern for the comfort of specialists - A corporate culture that inspires growth and development (tech talks, mentoring, etc). - Accounting assistance - Regular team-building activities. - Comfortable working environment. - 18 working days paid vacation. - No micromanagement. - Remote work.