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TGB abre candidatura para un puesto en sus restaurantes de Goya y Castellana. Se requiere EXPERIENCIA en el puesto. Turnos rotativos. IMPRESCINDIBLE PAPELES EN REGLA.
We are opening a new specialty coffee fully plant based café in puerto deportivo Marbella and are looking for someone to join our humble team and grow with us. The food menu will mostly include creative, trendy breakfast/brunch dishes. We are looking for someone to join us as helper cool and take on the main chef position over time. We want someone who is passionate, we are willing to teach someone who is just starting out in a professional kitchen as long as they are motivated and fit well in our team. Experience is optional but a nice personality is mandatory 😄 We offer great working conditions and perfect working hours. From 9:00 until 14:00. Employment for 30h/week. We are planning long term and we are willing to increase compensation as the cafe increases its revenue. We want to create good working conditions for our staff. You will be a big part of our vision becoming reality so we will be very fair to you as employeers.
Job description summary - Candidates will be teaching in the English academy, working closely daily with the manager, ensuring a high-level and satisfying learning experience following the programme offered by the language school. Candidates will be expected to use their experience to create dynamic and interesting classes following the well-planned structures and culture of the academy, providing a great classroom experience from all students from ages 3 to adults. Required - Candidates must be native or have a native level of English or be bilingual. A native level of Spanish is not required but will be considered more beneficial. Candidates must be reliable and committed. Previous classroom experience is required along with basic computer skills. The working week is Monday - Thursday 16:00- 20:15 Please also be available for an interview. Please send in your CV as soon as possible and we wish you good luck.
📣COME JOIN OUR TEAM 📣 This year we have a brand new kitchen installed, with an open kitchen and a new restaurant Chefs table. The restaurant has also had a full makeover, with new seating configuration, furniture and decorations. So if you want to be part of our next journey and join an amazingly talented team - contact us now. You only need to ask the rest of our happy team!! Fish Bowl is the place to work, great staff incentives, loyal management, paid on 1st working day of every month, staff trips and social gatherings. must have a good level of experience working in a fine dining restaurant. Contact us now… - Permanent Full Time contracts will be given - Full holiday entitlement (all year, except August) — - Salary and good tips (average 100-150e week) - “FIVE DAY WEEK” - Working weekends and evenings (potential of 1 off every 5th week) — - Starting asap - dependent on the right candidate
COYA is a worldwide renowned luxury lifestyle hospitality brand with venues in London; Mayfair and City, Paris, Monaco, Mykonos, Dubai, Abu-Dhabi, Doha, Riyadh, Marbella and Barcelona. COYA Barcelona opened in July 2023 in a privileged location overlooking the Barceloneta beach, which is the W Hotel , bringing the spirit of Peru to Spain, inspired by the flavors and colors of Incas heritage. We are recruiting for one Sommelier to join our family in Barcelona. The ideal candidate for this Sommelier position will have: • A minimum of 1 year experience in hospitality • Certified sommelier or successfully completed equivalent of WSET, Level 3 would be preferable • Solid knowledge of Spanish and New World wines (South American and North American wines in particular would be advantageous) • Attention to detail with good customer service • A team player, pro-active with a can do attitude • Ability to work under pressure • Good command and understanding of Spanish and English with the ability to communicate confidently • Committed to personal development and a passion for working with people We treat our employees as family, so we offer excellent benefits. We provide: • Competitive salary. • On-going training program and interactive induction. • Family meals. • Uniforms. • Endless opportunities to grow and develop as we really do believe in promoting talent from within the business. If this sounds like what you’re looking for and you want to be part of our incredible team, please reply with your CV and tell us why you are the perfect candidate for the job.
We are hiring! Bartender Job Title: Bartender Reports to: Restaurant Manager Responsible for: Developing an excellent service to guests Job Requirements: - Education in: Hospitality/ Turism / Mixology - Experience: Minimum 1 year - Languages: English: Medium - Professional Level / Spanish: Professional Level Highly valued other languages (French, German, Russian, Arabic) Principle scope and purpose of job: Together with the team, work in a proactive and passionate way to develop a sustainable business Deliver outstanding and personalized service to our guests, in line with the vision and values of Boho Club Bring an excellent experience to guests through the bar. Taking care of all our beverage, adapting to culinary needs and controlling the steps of the service To participate in the development of the department and restaurant with the Management Team In charge of all bar duties as listed below Financial Ensure that every table receive the correct bill and do the payment before leave the restaurant Keep in mind the pre-payment or discount reservations People and Development Assist in building innovative communication tools to generate awareness of and support of Values Develop a culture of excellence within the team Assist in training and develop the new team members Be part of a creating and nurturing philosophy throughout the business to ensure a great team spirit Customer / Operation Ensure the set standards and expectations are maintained on the highest personal level Ensure a safe working environment is achieved in line with laid out restaurant procedures and policies Preparation of mise-en-place for the service Maintain the cleanliness and order of the different areas of the bar Keep the warehouses perfectly tidy Comply with and enforce quality, health safety and protection standards data, established by the organization Ensure satisfaction in the customer experience by complying with quality standards Maintaining the standards in terms of allergens Be able to recommend alternatives and solutions taking care of customer allergies Ensure statistics and reports are submitted in a timely manner in accordance to the national and local laws and regulations Review guest procedures and update accordingly Sales y Marketing Build relationships with key customers and companies to increase business levels, building profiles of these cuatomers’ needs in order to provide outstanding service Work with the team to develop the offers adapting it to the individual customer and market conditions Be responsible for co-ordinating the development of the restaurant's customers profile records, especially for regular customers Give frequent updates to the Management team of customers profiles Assist with marketing and sales events/activities on an ad hoc basis Provide information and statistics relating to the up-selling activities realized Be aware of and review all customer comments, both positive and negative, and where necessary advice on changes to avoid repetition Others This Job Description serves as a guide and may be changed in the light of changing business needs We are offering: - Long term contract - Training and professional development plan - Incentives (according to sales level and achievement of objectives) - High emotional salary. Good working environment - Full time. 8 hours working (without split shift). Two days off/week - Benefits from relationships with third parties
Job Title: Head Host / Hostess Reports to: Restaurant Manager Responsible for: Welcome customers and guests being the first image of Boho Club Restaurant Job Requirements: - Education in: Hospitality/ Turism - Experience: Minimum 1 year - Languages: English: Professional Level / Spanish: Professional Level - Other languages are highly valued (French, German, Russian, Arabic) Principle scope and purpose of job: Together with the team, work in a proactive and passionate way to develop a sustainable business Deliver outstanding and personalized service to our guests, in line with the vision and values of Boho Club Bring an excellent experience to guests Participate in the development of the department and restaurant with the Management Team Guarantee pre-research is made for each arriving guest and deliver a personal service accordingly Ensure that guests feel welcomed, cared for, and valued Key tasks as follows: Guest/Operation Ensuring the set standards and expectations are maintained on the highest personal level Ensure a safe working environment is achieved in line with laid out restaurant procedures and policies Receive and say good bye to clients (always smiling) Greeting customers and escorting them to tables Manage restaurant reservations through the software (Seven Rooms) Management and office programs. Reports writing Organization and monitoring seating Excellent customer service (phone / personality / email) Take care of the information about customer allergies and communicate it to the rest of the team Supervise the correct visual of the furniture and decoration Comply with and enforce quality, health safety and protection standards data, established by the organization Ensure satisfaction in the customer experience by complying with quality standards Ensure statistics and reports are submitted in a timely manner in accordance to the national and local laws and regulations Review guest procedures and update accordingly Financial To provide information as requested by the Finance Department regarding all activities related to the restaurant department Ensure that payment details are fully correct on restaurant reservations and maintain control over the payment details of reservations Support staff checking if the table has already paid the bill before leaving the restaurant People & Development Assist in building innovative communication tools to generate awareness of and support of Values Develop a culture of excellence within the team Assist in training and develop the new team members Be part of a creating and nurturing philosophy throughout the business to ensure a great team spirit Sales & Marketing Build relationships with key customers and companies to increase business levels, building profiles of these guests’ needs in order to provide outstanding service Work with the team to develop the offers adapting it to the individual customer and market conditions Be responsible for co-ordinating the development of the restaurant's customers profile records, especially for regular customers Give frequent updates to the Management team of customers profiles Assist with marketing and sales events/activities on an ad hoc basis Provide information and statistics relating to the up-selling activities realized Be aware of and review all customer comments, both positive and negative, and where necessary advice on changes to avoid repetition Other This Job Description serves as a guide and may be changed in the light of changing business needs We are offering: - Long term contract - Training and professional development plan - High emotional salary. Good working environment - Full time. 8 hours working (without split shift). Two days off/week - Benefits from relationships with third parties
We are looking for a young woman to complete our team in our newly opened store in the Center of Marbella! We need a team player, client oriented and with a good knowledge of English and Spanish.
We are looking for talented chefs of all levels to join our amazing team for the summer at Origin Palmanova Roof Terrace. Ideal candidates will have a good experience with world flavours, be self motivated and have a passion for local produce. We offer great conditions! Free meals on duty Excellent Tips Extra Hours Paid 2 Days Off and working meters from the beach. Candidates need to have the legal right to work in Spain. Origin Palmanova Roof Terrace is looking for chefs of all levels. We require either previous experience at a similar level, or chefs looking to progress. Some level of English and Spanish is required. Flexibility to hours, including evenings and weekends is also required. We can also offer part time or full time hours. Immediate start. We cannot offer accomodation.
We are looking for a experienced chef to help our head chef in the kitchen. We offer a fulltime all year 40 hours contract! Are you a second chef and want to work beside a experienced and good head chef to be apart of a small team in a family restaurant? Then this is the job for you!
We are looking to employ a highly experienced waiter or waitress for our fine dining restaurant La Scala in Elviria You must have a minimum of 8 years of experience in a fine dinning restaurant Must posses the ability to speak fluent English and Spanish
We are looking for an administrative assistant to support our finance department. As a part of our team you will play a key role at the department and work closer to other departments. Responsibilities: Processing invoices Mantaining spreadsheets Create, send, and follow up on invoices Overseeing client accounts Collecting and reviewing data for reports Bank reconciliation Solve customers incidences Skills: MS Office (MS Excel specially) Attention to detail Customer service background is a must Excellent time management skills Good organizational skills Fluent English and Spanish mandatory Willingness to work in a multifunctional team in an international environment Strong verbal and written communication skills Familiarity with office equipment Problem-solving skills
Hola! Si eres una persona activa, positiva con experiencia en restauración y liderando equipos…ESTA ES TU OFERTA! Buscamos gente comprometida con ganas de formarse y de incorporarse a nuestro equipo gerencial de TGB…!! Ofrecemos incorporación inmediata, jornada de 30/35 horas, estabilidad y cercanía! TE ESPERAMOS!!
Do you have experience in customer service? Would you like to grow professionally in a Top Employer leading company in Europe? Then this offer is for you! Securitas Direct is the European security market leader serving more than 4 million people. We foster a dynamic working environment, in an inclusive environment where we guarantee equal opportunities. We are currently looking for customer service teleoperators with English + Spanish to join our team for our Alarm Reception Centre in our offices in Cornellà de Llobregat (Barcelona). Your duties: Tend to alarm alerts from our English and Spanish-speaking customers and distinguish between a real emergency and a false alarm. This allows us to carry out the protocols and procedures established for their correct management while giving a satisfactory response in the most efficient way to our customers! Are you interested? read on! We offer: -a stable position with an indefinite contract -35-hour week (Monday-Sunday) -afternoon shift (15:00 to 22:00h or 16:00 to 23:00h) -6 working days and 3 consecutive days off -second language bonus and nocturnal shift bonus/incentive. What are we looking for? People with a native or advanced level of English + Spanish, with experience of at least 6 months as a customer service teleoperator, with extensive communication skills, , high problem-solving capacity, good stress management and clear customer orientation. Desire and motivation are essential! Do you think this offer defines you? Do you want to be one of our great team? Sign up, we are waiting for you!
Arte del Lusso is looking for a Sales manager to join our team in Marbella. The ideal candidate will have excellent creative thinking skills and be able to create designs in coordination with the team. Candidates must: Have at least 1 year of demonstrated experience in designing and sales working with clients. Good skills for dealing with the customer. Be fluent in English and Spanish. Have knowledge on the main fabrics, curtains and systems Take creativity and perfeccionism, must be organized. Enjoy working individually and as a team player Get +PLUS points: Extra languaje Driving license
Buscamos comercial Inmobiliario con experiencia demostrable en el sector. Idiomas requeridos: Inglés o Alemán fluido. Carné de conducir y vehículo propio *Abstenerse candidatos que no cumplan estos requisitos. Taylor Building ofrece una buena remuneración económica e incentivos. (ENGLISH) We are looking for a Real Estate agent with demonstrable experience in the sector. Languages required: Fluent/Native in English or German. Driving licence and own vehicle. *Candidates who do not meet these requirements should not apply. Taylor Building offers good salary and incentives.
Descripción del puesto de trabajo: En TGB, nos encontramos en la búsqueda de Cocineros/as y/o camareros/as altamente capacitados/as y apasionados/as por la gastronomía para unirse a nuestro equipo. Requisitos: Experiencia demostrable en cocina y/o servicio al cliente, preferentemente en restaurantes del grupo restalia, de comida rápida o americana, Conocimientos sólidos en manipulación de alimentos. Habilidad para trabajar en equipo y bajo presión, manteniendo siempre altos estándares de calidad y seguridad alimentaria. Flexibilidad horaria y disponibilidad para trabajar en turnos rotativos, incluyendo fines de semana y días festivos. Ofrecemos: Un entorno de trabajo dinámico y estimulante, donde podrás desarrollar tus habilidades. Oportunidades de crecimiento y desarrollo profesional en una marca reconocida en el sector gastronómico. Remuneración competitiva acorde a tu experiencia y habilidades. Si eres un/a apasionado/a de la cocina y/o el servicio al cliente y estás buscando un nuevo desafío profesional, ¡te invitamos a formar parte de nuestro equipo en TGB ! Aplica ahora y demuestra tu talento. INTERESADOS TRAER CURRÍCULUM A TGB TORREVIEJA.
Job Summary: We are looking for a Bartender to join our service team. The Bartender will be responsible for preparing and serving a variety of alcoholic and non-alcoholic beverages while providing friendly and high-quality service to our customers. The ideal candidate will have experience in bartending, strong cocktail mixing skills, and a customer-oriented approach. Responsibilities: 1. Prepare and serve a variety of beverages, including classic cocktails, specialty drinks, beers, and wines, according to customer preferences and standard bar recipes. 2. Greet customers in a friendly and courteous manner, taking and processing orders accurately and promptly. 3. Mix and pour drinks accurately and consistently, using appropriate mixing recipes and techniques. 4. Maintain up-to-date knowledge of available beverages, including ingredients, brands, and non-alcoholic options, to provide recommendations to customers based on their preferences. 5. Keep the bar area clean and organised at all times, including regular cleaning of surfaces, utensils, and bar equipment. 6. Manage bar inventory and supplies, placing orders, receiving deliveries, and recording stock as needed. 7. Comply with food safety and sanitation standards, including safe and proper handling of food and beverages, and maintaining a clean and safe environment in the bar area. 8. Check and clean the WC regularly. 9. Attend to additional customer needs, such as providing menu information, taking reservations, and processing payments. 10. Collaborate with other service team members to ensure exceptional customer experience and efficient workflow during peak periods. 11. Follow company policies and procedures, including liquor regulations and customer behaviour standards, at all times. Requirements: 1. Previous experience as a Bartender in a bar, restaurant, or similar establishment is preferred. 2. Strong knowledge of different types of beverages, cocktail mixing techniques, and bar service. 3. Good customer service skills, including the ability to interact in a friendly and professional manner with a variety of customers. 4. Ability to work well under pressure and remain calm during high-volume periods. 5. Excellent communication skills and ability to work well in a team. 6. Fluency in Spanish and English is preferred. 7. Flexibility to work evenings, weekends, and holidays as needed. 8. Possess the right to work in Spain. Training: Training will start in May at half wage to ensure you're well-equipped for the role prior to opening, followed by full-time employment.
Whitewater Group S.L. is a leading water treatment solutions company operating throughout Europe. We are currently in the process of expansion. We are looking for a Process Engineer to work on various projects in the healthcare, industrial, municipal, pharmaceutical and data center sectors. Essential duties and responsibilities include, but are not limited to, the following: Basic engineering and water treatment facility development including; - 3D modeling of the facility. - Reporting of engineering listings (materials, piping, equipment, etc...) from the 3D model. - Incorporation of intelligence to the 3D model, including all technical information required by the client. - Development of 2D drawings from the 3D model. High level of AutoCAD required. - Integration of supplier's engineering in the 3D model. Qualifications: Our ideal candidate will be a positive, motivated and proactive person. Must be able to work independently and in a team environment. Great opportunity for personal and professional development within the company in the medium to long term. Additional qualifications required include: - Professional training in drafting with a minimum of 2 years experience in REVIT (BIM) a similar position developing water treatment engineering projects or industrial facilities. - High level of spoken and written English. - Great organizational and autonomy skills and proactive attitude. - Work in a multidisciplinary team in the development of conceptual, feasibility and final designs for a wide variety of water treatment projects. - Good communication skills with the entire technical team. This is a permanent position, based in Getafe (Madrid), Spain. Salary: to be agreed with the candidate
Join the Zoco Cafe Family! We're brewing up something special in our Zoco Home store in Puerto Banus and we want YOU to be a part of it! Calling all passionate baristas ready to whip up delicious organic coffee creations in our soon-to-open organic food haven! Responsibilities: - Prepare and serve coffee beverages, including espresso drinks and specialty creations. - Greet and assist customers in a friendly and professional manner. - Take orders accurately and efficiently, ensuring attention to detail. - Operate coffee equipment such as espresso machines, grinders, and brewers. - Maintain cleanliness and organization of the café, including the coffee bar and seating areas. - Uphold food safety standards and ensure compliance with health regulations. - Collaborate with team members to ensure smooth operations and exceptional service. Qualifications: - Proven experience as a Barista in a coffee shop environment. - Knowledge of coffee brewing techniques and espresso preparation. - Strong customer service skills. - Good communication in English and Spanish Apply now and let's make magic happen together! ------ Unete a la familia Zoco Café! Estamos preparando algo especial en nuestra tienda Zoco Home en Puerto Banús y queremos que TÚ seas parte de ello! ¡Convocamos a todos los baristas apasionados listos para preparar deliciosas creaciones de café orgánico en nuestro próximo paraíso de alimentos orgánicos! ¿Estás listo para elevar cada sorbo con tu experiencia? Responsabilidades: - Preparar y servir bebidas de café, incluyendo bebidas de espresso y creaciones especiales. - Saludar y ayudar a los clientes de manera amigable y profesional. - Tomar pedidos con precisión y eficiencia, asegurando atención al detalle. - Operar equipos de café como máquinas de espresso, molinillos y cafeteras. - Mantener la limpieza y organización del café, incluyendo la barra de café y las áreas de asientos. - Cumplir con los estándares de seguridad alimentaria y asegurar el cumplimiento de regulaciones de salud. - Colaborar con los miembros del equipo para garantizar operaciones fluidas y un servicio excepcional. Calificaciones: - Experiencia probada como Barista en un entorno de cafetería. - Conocimiento de técnicas de preparación de café y preparación de espresso. - Fuertes habilidades de servicio al cliente. - Buena comunicación en inglés y español. Aplica ahora y hagamos magia juntos! - - - -
Description and Requirements TELUS International AI-Data Solutions partners with a diverse and vibrant community to help our customers enhance their AI and machine learning models. The work of our AI Community contributes to improving technology and the digital experiences of many people around the world. Our AI Community works in our proprietary AI training platform handling all data types (text, images, audio, video and geo) across 500+ languages and dialects. We offer flexible work-from-home opportunities for people with passion for languages. The jobs are part-time, and there is no fixed schedule. Whoever you are, wherever you come from, come join our global AI community. We are hiring freelance English and Spanish speaking Online Data Analysts for a project aimed at improving the content and quality of digital maps, which are used by millions of users globally. The job would suit someone who is detail-oriented, likes doing research and has a good knowledge of national and local geography. This is a freelance position on a flexible schedule - you can work in your own time whenever work is available. You will be completing research and evaluation tasks in a web-based environment, eg verifying and comparing data, determining the relevance and accuracy of information. You will be provided with guidelines for each task, which need to be followed. Requirements Full Professional Proficiency in English and Spanish You must be living in Spain the last 2 consecutive years Ability to follow guidelines and do research online using search engines, online maps and website information You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in Spain Being open to work across a diverse set of Task Types (e.g. Maps, News, Audio tasks, Relevance) Willingness to learn and adapt to changing guidelines and tasks Applicants must be 18 years or over. Working on this project will require you to go through a standard recruitment process (including passing an open book assessment). This is a long-term project and your work will occasionally be subject to quality assurance checks. Why Join the TELUS International AI Community? Earn additional income with flexible hours to fit your lifestyle Better work-life balance Be your own boss Complimentary Well-Being package encompassing a wealth of well-being resources. Be part of an online community Payment Rate of pay per task is inclusive of reading task guidelines. Payment will be issued in accordance with the terms of the contributor agreement upon successful completion of tasks. Additional Job Description We are hiring freelance English & Spanish speaking Online Data Analyst’s for a project aimed at improving the content and quality of digital maps, which are used by millions of users globally. The job would suit someone who is detail-oriented, likes doing research and has a good knowledge of national and local geography. EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
Join our dynamic and passionate team working for a leading player in theSwedish travel industry. We specialize in crafting unforgettable travel experiences for our clients, providing them with personalized and seamless journeys around the world. As an Inbound Phone Sales Agent, you'll be an integral part of our sales team, connecting with customers and turning their travel dreams into reality.. No travel industry experience required, rather a good customer service manner, as full training is provided
buscamos un especialista barista y con experiencia en art latte, con ingles avanzado. part time se realizará una prueba de conocimientos. Salario por convenio proporcional a las horas de contrato we are berry brunch!! A new brunch in barcelona city, our schedule of attention is every day from 9 am to 4 pm, our project has its heart in english-mediterranean, healthy and cool food and lifestyle!! We focus on the high quality and organics ingredients as much as the good energy in our local. Our team are professional, young, dynamic, easy-going people and with lots of energy to work. We are looking for young proactive person, passionate about the good customer service, communication skills, ability to work in team. Requirements and skills: - advanced english and spanish; likely other languages as - french, germany, italian, etc. - coffe and bar knowledge indispensable - at least 03 years of experience - must have allow documents to work - responsibilities and functions: - • receiving and greeting customers at the entrance. - • preparing juices, fruit bowls, coffees and cocktails. - • memorizing the menu and ingredients - • keeping the work area clean according to the company - guidelines. - • developing an efficient work rhythm that keeps customers - satisfied and quickly always attended. - • keep good work environment. - • must have documents in order la dreta de l'eixample, barcelona, catalonia, spain
At Custo we are looking for a French-speaking Customer Service Agent to help us deliver the best customer experience to our clients. Who we are? We are the HUB of innovation in the world of customer experience. Our history We founded Custo in Barcelona 6 years ago and we are pioneers in combining the integration of technology and artificial intelligence to improve the interaction between brands and their customers. Our Mission Our goal is simple but powerful: We want customers to feel happy when interacting with brands. Everyone appreciates friendly help when an issue arises, and we're here to provide it! What will you find at Custo? A young, motivated, and committed team. A fun and professional work environment. Office strategically located in PIER1, where the Tech Barcelona ecosystem allows us to keep up to date with the tech scene. Afterwork and team events. Our Values Teamwork: everyone, from our internal team to clients and suppliers, is important and respected. We work together as a team towards the same goals. Transparency: We simplify information to improve communication. Expertise: Continuous improvement is our essence, we have a personal and professional growth mentality. Tech: It is our ally, we integrate it to improve, never to replace. Always looking for the best innovation and technological solution. Barcelona is in our hearts. Our team is international, and Barcelona is home. We enjoy the energy and unique culture of this city. What will you do? As a Customer Success Officer, you will join our team to provide the best customer experience journey for a particular customer, offering the support they need to feel comfortable and understand that their needs are also ours: You will be in charge of updating and keeping our customers' incidents, and inquiries up to date quickly and effectively, resolving issues with empathy and care, and documenting pain points to share with internal teams. You will ensure the best attention to our customers, by phone, email, or any other channel, offering the necessary support to make them feel comfortable and understand that their needs are also our needs. You will deal with the possible incidences that take place in the day-to-day without missing a good smile. You will be part of the Customer Success department in an environment where we value the same level the professional skills and human quality, working together as a team towards the same goals. About You Experience: Previous experience in customer success Customer-centric: You know how to anticipate client's needs and provide the best customer experience Problem-solving: You are proactive in finding solutions to challenges and obstacles Collaboration and adaptability: You have a teamwork mindset and you are an open-minded, adaptable, and fast learner Tech start-up mindset: You are tech-friendly and you like to be updated with the latest tech innovations. Languages: You are a French native. English is a plus What you can expect Be part of a start-up hub in the growth and development phase A place to grow by encouraging and supporting curiosity and an open mindset A culture that prioritizes safety and well-being A strong belief that teamwork with clients is the key to achieving the best results Hybrid work Office located 5 minutes from the beach Unlimited coffee, fresh fruit and snacks Afterwork and Company events If you are a silver lining person who, when faced with a challenge, always looks for solutions and you feel like this offer is tailored for you... we would love to meet you! Diversity, Equity, and Inclusion Custo is committed to creating a diverse and inclusive environment where people from all backgrounds can thrive. Different opinions and viewpoints are key to our success. Custo will consider all applications for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age, or any other condition.