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Company Description At DO & CO, where we specialize in creating exceptional catering experiences for iconic sporting events like the FIFA World Cup, UEFA Championship, and Formula One Grand Prix. With a career at DO & CO, you'll be right in the thick of the action, working behind the scenes to make sure every detail of the event is perfect. From creating gourmet menus to ensuring seamless service, you'll be an essential part of the team that makes these events truly unforgettable. Job Description A role with DO & CO at the Formula 1 Barcelona Grand Prix (20-23 June) isn’t just a job, it’s a way of life. It’s a fast paced, hardworking, experience making, team bonding, rollercoaster of a role. Somewhere that you can let the inner host inside you run wild – we create memories for our guests. Ones that can last a lifetime. We are obsessed with delivering service that exceeds expectations, we’re not one step ahead to anticipate needs, we’re three and counting. This is what we need from every single one of our crew! A day as our Waiter: Leading a large section or space in one of our luxury events Ensuring you and your team has the highest standards of personal presentation Hosting our VIP guests and serving our renowned food and beverage offering Set up of the operation to the luxury setting which we welcome the guests to Working in a busy, fast paced environment where quality comes first Qualifications Passion for your role –we want to see that everyone is happy in their roles! Team player! You won’t be able to achieve success without this! Adaptable and flexible –both on the events and off. When it comes to working in events things change at any point! Experience working in high volume environments –don’t be intimidated, it’s busy, but wow is it fun! Energetic and charismatic personality –we want to see presence on a restaurant floor, a Maitre’d style approach Pride in your work –a desire to create memorable guest experiences Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: A Net Salary of 14€/h Accommodation and Transport from to the circuit Travel around the globe Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
Job Number 24061654 Job Category Event Management Location Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Verify that AV equipment needed is in the inventory before event. Set-up, operate, and troubleshoot all equipment, devices, and systems. Ensure all equipment is fully operational, repair/clean when necessary. Tape down/dress loose wire/cable. Label broken equipment. Check delivered equipment and room set-up against Banquet Event Order. Communicate additions or deletions to flowsheets. Break-down, remove, and secure equipment. Set-up and maintain property’s portable audio system. Operate and maintain house audio system. Assist and instruct guests/customers regarding proper usage/operation of AV equipment. Up-sell AV services. Monitor equipment operation. Read, understand, and adhere to Marriott Visual Productions (MVP program) SOP book. Assist management in hiring, training, motivating and coaching employees; and serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow company policies and procedures. Report accidents, injuries, and unsafe work conditions; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language and prepare and review written documents accurately and completely. Answer telephones using appropriate etiquette. Develop and maintain positive working relationships, support team to reach common goals, and listen and respond appropriately to employees’ concerns. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines. Reach, grasp, turn, manipulate, move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Enter and locate information using computers/POS systems. Move up and down stairs/service ramps. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High School diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
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Gallery Hotel es un hotel de 4 estrellas superior, con más de 25 años de trayectoria y situado en el mismo corazón de Barcelona, junto a Passeig de Gràcia. El hotel ofrece una amplia oferta gastronómica en el restaurante Sintonía y una original carta de cócteles en la Terraza The Top. En Gallery Hotel Barcelona 4*S estamos en búsqueda de un/a hostess. Nuestro objetivo es que, bajo la supervisión del Maître de restaurante, nuestro/a hostess nos ayude a mantener la filosofía gastronómica del hotel y velar por la satisfacción de nuestros clientes durante su estancia en nuestro restaurante Sintonía. ¿Cuáles serán tus funciones? - Serás el anfitrión/ona, es decir la encargada de dar la bienvenida a nuestros clientes - Prestar soporte al Maître e impulsar la venta de nuestros servicios para conseguir los objetivos mensuales de facturación - Ser el/la responsable de la reputación on-line, por lo tanto, cumplir los objetivos marcados por la empresa (Numero de opiniones y la puntuación de la misma) - Encargarse de mantener actualizada la base de datos de cliente de restaurante - Ayudar al servicio de mesa siempre que lo requiera el servicio y/o se lo pida el Maître - Gestionar reservas y control de las mismas - Asesorar al cliente en menús y cócteles - Encargarse del montaje de las mesas - Conservar, mantener y preparar las áreas y útiles de trabajo necesarios para el correcto desarrollo del servicio ¿Qué buscamos en ti? - Formación: Ciclo Formativo Grado Medio en Hostelería. - Experiencia: mínima 1 año en puesto similar - Idiomas: inglés alto y nociones de cualquier otro idioma - Se valorarán conocimientos en: coctelería, restauración, hostelería - Capacidad de trabajo en equipo - Organización y actitud proactiva - Agilidad y equilibrio - Imagen personal cuidada - Buenas habilidades sociales - Atención al detalle ¿Qué ofrecemos? - Salario según convenio - Contrato indefinido - Buen ambiente de trabajo en un entorno dinámico - Desarrollo y formación interna - Buen ambiente de trabajo No lo dudes y ¡Únete al equipo de Gallery Hotel Barcelona!