Trabajos world center en España

¿Tienes dotes comerciales, te apasiona el mundo de las ventas y el trato con el cliente? En Palladium Hotel Group queremos conocerte. Buscamos Agentes de Ventas Call Center con Inglés y Alemán para ampliar nuestro equipo en nuestras oficinas de Madrid. Tu misión principal será asesorar a clientes incentivando la compra de noches de hotel de la manera más eficiente y efectiva posible, sí como mantener la satisfacción del cliente interno/externo resolviendo sus necesidades. Tus funciones principales serán: Recepción de llamadas nacionales e internacionales de Palladium Hotel Group y realización de reservas en el motor de reservas de cada hotel de la compañía. Proporcionar de manera profesional la información solicitada de los hoteles y sus servicios, así como promover las campañas específicas de la venta directa de los hoteles de la compañía. Cumplir los objetivos de ventas de Call Center fijados por la empresa anualmente. Realizar cotizaciones de reservas y llevar un seguimiento de estas, resolviendo al cliente en máximo 48h (marcas premium en 24h máximo) todo lo relacionado con las tareas directas implícitas en realizar una reserva. Revisar que toda la información es correcta al introducirla en el sistema de manera efectiva y eficiente. Resolver problemas o peticiones de clientes relacionadas con reservas en máximo 48h (marcas premium en 24h máximo). Comunicarse con los departamentos de Guest Service/ E-butler para poner en contacto a los clientes que necesiten complementos a la reserva y aquellos que tengan necesidades pre y post estancia relacionadas con los servicios del hotel (ej. reclamaciones, reservas de servicios extra no existentes en motor de reserva, etc). Insertar comentarios, características, estatus VIP, o peticiones de clientes en las observaciones de la reserva del PMS de cada hotel de la compañía que reciban reservas por otra vía diferente a la de nuestra web propia. Aplicar las técnicas y esfuerzo de upselling marcadas por la compañía. Seguir los procedimientos marcados por la compañía, cumpliendo los estándares en el porcentaje o medida definido por la misma. Mantener y contribuir a un entorno de trabajo seguro y productivo mediante el cumplimiento de las políticas y procedimientos descritos en los valores y procedimientos de la compañía y trabajar en equipo. A cambio de tu compromiso y motivación, te ofrecemos: Formar parte de un equipo dinámico, multicultural, con mentalidad ganadora y que cuenta con grandes profesionales del sector hotelero. Contratación estable, con oportunidad de crecimiento. Planes de desarrollo para llevar tu potencial al máximo. Estar al día de las nuevas tendencias de tu área y del sector, además de potenciar tus habilidades mediante planes de formación. Trabajar en una empresa socialmente responsable, con posibilidad de colaborar con iniciativas para preservar el medio ambiente y promover la integración social. Requisitos mínimos Para tener un buen encaje, deberás aportar: Nivel alto de Inglés y Alemán. Se valorarán otros idiomas. Experiencia de al menos un año en call center de venta de alojamientos, de preferencia hoteles de lujo de al menos 1 año. Formación profesional o experiencia en servicio al cliente, valorable grado universitario en turismo. Conocimiento de estándares de sellos como Leading Hotels of the World. Conocimiento del lenguaje de venta hotelero. Sentido, nociones y experiencia en servicio al cliente. Resolución eficaz y eficiente de problemas. Conocimientos de microsoft office a nivel usuario. Habilidad con sistemas de reservas y procesamiento de las mismas, así como implicaciones. Palladium Hotel Group es una empresa hotelera española con sedes corporativas en Ibiza y Madrid. Estamos presentes en 6 países, a través de 10 marcas internacionales. Nacimos en Ibiza en 1960 y contamos actualmente con 50 hoteles y más de 13.000 colaboradores. Generamos cientos de nuevos puestos de trabajo al año, impulsando siempre la formación y la profesionalización de nuestros equipos Cada una de nuestras marcas ofrece algo único para satisfacer los deseos de nuestros clientes, brindando experiencias de lujo exclusivas y personalizadas. TRS HOTELES: Sumérgete en el lujo de un nuevo mundo “adults- only” en los destinos más exclusivos y bellos del Caribe. GRAND PALLADIUM HOTELS & RESORTS: Alojamiento de lujo, la mejor cocina del mundo y experiencias inolvidables más allá del servicio todo incluido para toda la familia. PALLADIUM HOTELS: Hoteles “adults- only” de modernas instalaciones ubicados en Ibiza, que ofrecen a sus clientes una experiencia hotelera exclusiva y contemporánea. PALLADIUM BOUTIQUE HOTELES: Alojamientos donde prima la intimidad en una atmósfera relajada y exclusiva. FIESTA HOTELS & RESORTS: Hoteles frente al mar diseñados para disfrutar de la vida de una manera cómoda y agradable. USHUAÏA IBIZA BEACH HOTEL: Disfruta de los mejores eventos musicales en un glamuroso hotel con personalidad única. Vive lo inesperado. BLESS COLECTION HOTELS: Hoteles modernos, de alta tecnología y con estilo, ubicados en los mejores destinos de todo el mundo. Ideal para huéspedes cosmopolitas que buscan un lugar único para satisfacer sus placeres. ONLY YOU HOTELS: Firma de hoteles de moda que ofrecen una experiencia cosmopolita y sofisticada, diseñada para mostrarle la mejor faceta de Madrid. HARD ROCK HOTELS: La combinación perfecta de rock, tecnología y relajación para que tu próximo viaje sea un éxito.

Director of Human Resources mainly responsible to: - Plan, direct, and coordinates human resource management activities of METT Hotel and Beach Resort to maximize the strategic use of human resources. - Administering the HR Policies, and verifying all procedures to make sure that they are in conformity with the Labor Law. - Maintain functions such as employee compensation, recruitment, personnel policies, time management, employee development activities, payroll management, and dealing with unions. - Support operations by supervising staff; planning, organizing, and implementing administrative systems. - Effective management of legal activities. - Bachelors or Master Degree in Human Resources, Business Administration, or related major. - Experience (5 years) in a senior role in Human Resources, in 5-star Resort Hotel or Hotel chain. - Experienced on Spanish (Málaga) Work Law. - Strong leadership and people management skills. - Strategic mindset with the ability to drive HR initiatives that align with business objectives. Languages required: English and Spanish. About METT METT Social Living is a refined and laid-back collection of boutique hotels dotted around the coast of buzzing cities and islands. With a promise for discreet and precise service, there is no frills or fuss but an open attitude that encourages conversation and comfort. Dining and nightlife are at the heart of the experience and the brand is conceived for the traveler of today looking for his or her place to unwind and have fun. From escapade to long holidays, private gathering or full-blown parties, METT becomes your habitat. About Sunset Hospitality Sunset Hospitality Group is a leading International Hospitality Investment and Management Company with a proven record of success in delivering a blend of high-quality concepts, with unique style and service- focused culture, creating unique experiences around the world. We are committed to providing authentic hospitality and making a difference in the lives of those we touch every day. We do this in an environment that respects all people and ideas, welcoming those who are passionate in delivering exceptional service.

Are you ready to embark on an exhilarating journey as a TOUR GUIDE IN CATALAN? Job Description: We're on the lookout for dynamic, vibrant guides with charisma and enthusiasm. Our team needs individuals who thrive on connecting with others, bringing joy to their lives, and sharing unforgettable moments. Location: Madrid City Center Responsibilities: - Leading groups of up to 20 individuals with a friendly and outgoing demeanor. - Ensuring a high level of customer satisfaction before, during, and after the tour. - Experiencing satisfaction in both the process of learning and the act of teaching. Requirements: - High communication skills - Fluency in French, Portuguese, German, Hebrew, Chinese or another languague - Knowledge of the local history and customs of Madrid (preferred) - Experience as a tour guide (preferred) - Background in dramatic arts; acting i(preferred) Benefits: - Excellent and outstanding salary with the best job responsibilities - Flexible schedules - Friendly and easygoing workplace culture - We are the current winner of the best tour in the world Interested in becoming part of our dynamic team? Don't hesitate to apply!

Are you ready to embark on an exhilarating journey as a TOUR GUIDE IN HEBREW? Job Description: We're on the lookout for dynamic, vibrant guides with charisma and enthusiasm. Our team needs individuals who thrive on connecting with others, bringing joy to their lives, and sharing unforgettable moments. Location: Madrid City Center Responsibilities: - Leading groups of up to 20 individuals with a friendly and outgoing demeanor. - Ensuring a high level of customer satisfaction before, during, and after the tour. - Experiencing satisfaction in both the process of learning and the act of teaching. Requirements: - High communication skills - Fluency in French, Portuguese, German, Hebrew, Chinese or another languague - Knowledge of the local history and customs of Madrid (preferred) - Experience as a tour guide (preferred) - Background in dramatic arts; acting i(preferred) Benefits: - Excellent and outstanding salary with the best job responsibilities - Flexible schedules - Friendly and easygoing workplace culture - We are the current winner of the best tour in the world Interested in becoming part of our dynamic team? Don't hesitate to apply!

Are you ready to embark on an exhilarating journey as a TOUR GUIDE IN PORTUGUESE? Job Description: We're on the lookout for dynamic, vibrant guides with charisma and enthusiasm. Our team needs individuals who thrive on connecting with others, bringing joy to their lives, and sharing unforgettable moments. Location: Madrid City Center Responsibilities: - Leading groups of up to 20 individuals with a friendly and outgoing demeanor. - Ensuring a high level of customer satisfaction before, during, and after the tour. - Experiencing satisfaction in both the process of learning and the act of teaching. Requirements: - High communication skills - Fluency in French, Portuguese, German, Hebrew, Chinese or another languague - Knowledge of the local history and customs of Madrid (preferred) - Experience as a tour guide (preferred) - Background in dramatic arts; acting i(preferred) Benefits: - Excellent and outstanding salary with the best job responsibilities - Flexible schedules - Friendly and easygoing workplace culture - We are the current winner of the best tour in the world Interested in becoming part of our dynamic team? Don't hesitate to apply!

Are you ready to embark on an exhilarating journey as a TOUR GUIDE IN FRENCH? Job Description: We're on the lookout for dynamic, vibrant guides with charisma and enthusiasm. Our team needs individuals who thrive on connecting with others, bringing joy to their lives, and sharing unforgettable moments. Location: Madrid City Center Responsibilities: - Leading groups of up to 20 individuals with a friendly and outgoing demeanor. - Ensuring a high level of customer satisfaction before, during, and after the tour. - Experiencing satisfaction in both the process of learning and the act of teaching. Requirements: - High communication skills - Fluency in French, Portuguese, German, Hebrew, Chinese or another languague - Knowledge of the local history and customs of Madrid (preferred) - Experience as a tour guide (preferred) - Background in dramatic arts; acting i(preferred) Benefits: - Excellent and outstanding salary with the best job responsibilities - Flexible schedules - Friendly and easygoing workplace culture - We are the current winner of the best tour in the world Interested in becoming part of our dynamic team? Don't hesitate to apply!

Are you ready to embark on an exhilarating journey as a TOUR GUIDE IN GERMAN? Job Description: We're on the lookout for dynamic, vibrant guides with charisma and enthusiasm. Our team needs individuals who thrive on connecting with others, bringing joy to their lives, and sharing unforgettable moments. Location: Madrid City Center Responsibilities: - Leading groups of up to 20 individuals with a friendly and outgoing demeanor. - Ensuring a high level of customer satisfaction before, during, and after the tour. - Experiencing satisfaction in both the process of learning and the act of teaching. Requirements: - High communication skills - Fluency in French, Portuguese, German, Hebrew, Chinese or another languague - Knowledge of the local history and customs of Madrid (preferred) - Experience as a tour guide (preferred) - Background in dramatic arts; acting i(preferred) Benefits: - Excellent and outstanding salary with the best job responsibilities - Flexible schedules - Friendly and easygoing workplace culture - We are the current winner of the best tour in the world Interested in becoming part of our dynamic team? Don't hesitate to apply!

Are you ready to embark on an exhilarating journey as a TOUR GUIDE? Job Description: We're on the lookout for dynamic, vibrant guides with charisma and enthusiasm. Our team needs individuals who thrive on connecting with others, bringing joy to their lives, and sharing unforgettable moments. Location: Madrid City Center Responsibilities: - Leading groups of up to 20 individuals with a friendly and outgoing demeanor. - Ensuring a high level of customer satisfaction before, during, and after the tour. - Experiencing satisfaction in both the process of learning and the act of teaching. Requirements: - High communication skills - Fluency in English, French, Italian, or German - Knowledge of the local history and customs of Madrid (preferred) - Experience as a tour guide (preferred) - Background in dramatic arts; acting i(preferred) Benefits: - Excellent and outstanding salary with the best job responsibilities - Flexible schedules - Friendly and easygoing workplace culture - We are the current winner of the best tour in the world Interested in becoming part of our dynamic team? Don't hesitate to apply!

Description and Requirements TELUS International AI-Data Solutions partners with a diverse and vibrant community to help our customers enhance their AI and machine learning models. The work of our AI Community contributes to improving technology and the digital experiences of many people around the world. Our AI Community works in our proprietary AI training platform handling all data types (text, images, audio, video and geo) across 500+ languages and dialects. We offer flexible work-from-home opportunities for people with passion for languages. The jobs are part-time, and there is no fixed schedule. Whoever you are, wherever you come from, come join our global AI community. We are hiring freelance English and Spanish speaking Online Data Analysts for a project aimed at improving the content and quality of digital maps, which are used by millions of users globally. The job would suit someone who is detail-oriented, likes doing research and has a good knowledge of national and local geography. This is a freelance position on a flexible schedule - you can work in your own time whenever work is available. You will be completing research and evaluation tasks in a web-based environment, eg verifying and comparing data, determining the relevance and accuracy of information. You will be provided with guidelines for each task, which need to be followed. Requirements Full Professional Proficiency in English and Spanish You must be living in Spain the last 2 consecutive years Ability to follow guidelines and do research online using search engines, online maps and website information You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in Spain Being open to work across a diverse set of Task Types (e.g. Maps, News, Audio tasks, Relevance) Willingness to learn and adapt to changing guidelines and tasks Applicants must be 18 years or over. Working on this project will require you to go through a standard recruitment process (including passing an open book assessment). This is a long-term project and your work will occasionally be subject to quality assurance checks. Why Join the TELUS International AI Community? Earn additional income with flexible hours to fit your lifestyle Better work-life balance Be your own boss Complimentary Well-Being package encompassing a wealth of well-being resources. Be part of an online community Payment Rate of pay per task is inclusive of reading task guidelines. Payment will be issued in accordance with the terms of the contributor agreement upon successful completion of tasks. Additional Job Description We are hiring freelance English & Spanish speaking Online Data Analyst’s for a project aimed at improving the content and quality of digital maps, which are used by millions of users globally. The job would suit someone who is detail-oriented, likes doing research and has a good knowledge of national and local geography. EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.