Online Marketplace Project - French with Spanish Speaker.
We are looking for a French with Spanish Speaker Advisor to join our B2B marketplace project.
As an Online Marketplace Project - French with Spanish Speaker Advisor, you will: Assist customers or suppliers through a multichannel system: inbound and outbound calls, e-mails, and chat. Proudly provide excellent customer service by giving information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Act as a bridge between the hotels and the suppliers to provide information's requests, provide support, and follow through complaints B2B. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Prepare, maintain, and review purchasing files, reports, and price lists. Check shipments when they arrive to ensure that orders have been filled correctly and that goods meet the defined specifications.
We are looking for Proficiency in French (C1) and fluency in Spanish (B2) Excellent communication skills coupled with empathy and team spirit It and multitasking skills are valued Previous experience in a Travel Agency, Hotel, Customer Service or Supplier Department is a plus Previous experience in B2B interactions is a plus For non-EU residents, it is mandatory to have a valid work permit.
Competitive wages (14 monthly payments per year) Performance bonus Transportation allowance Health insurance with a dental plan (after 6 months contract) Relocation package: shared accommodation and flight reimbursement Possibility to do Work from Home*
Life at our company Work with adventurous people from over 15 nationalities Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more! We promote inter-company mobility to work at any of our sites around the world. New and modern o...