Customer Experience Advisor - French Speaker



Customer Experience Advisor - French Speaker

Customer Experience Advisor - French Speaker.

Are you passionate about entertainment?

Then join this new streaming service hub that is waiting for you at Webhelp.

Mission :

Your future project Assist viewers through phone and/or chat regarding different queries Provide account and application support to viewers namely with regards to software functionality Provide technical support and troubleshoot of system configurations and network settings Provide accurate and real-time responses to the viewer's inquiries.

Profile :

Native or Proficient in French Fluency in English (B2) Passionate about entertainment and media enterprise Excellent communication skills coupled with empathy, team spirit and customer-oriented Familiarity with digital streaming services and devices Have a positive and can-do attitude Previous experience in Customer Service is highly valued For non-EU residents, it is mandatory to have a valid work permit.

Advantages :

Opportunity to professionally grow in a unique start-up project Competitive wages (14 monthly payments per year) Performance bonus Health insurance with a dental plan (after 6 months contract) Relocation package: shared accommodation and flight reimbursement Possibility to do Work from Home*

Life at our company Work with a diverse environment with people from over 15 nationalities Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more! We promote inter-company mobility to work at any of our sites around the world. New and modern offices located in Oeiras, Tagus Park (Lisbon).

Note: *Due to our contingency plan regarding COVID-19, you may be expected to work from home for a limited time.

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