PSAV: Internet Services Specialist.
Internet Services Specialist PSAV Paris Position Overview Reporting to the local venue Event Technology Manager with additional oversight by US-based Internet Services Field Operations Manager (IS), manage the day-to-day operation of IT, network, and related client facing services at the location level. Maintain the equipment and infrastructure, support the sale of the solution, execute events, and provide outstanding internal and external customer service. Key Job Responsibilities Technical Sales: Under direction from local Event Technology Manager and IS, manage the technical sales of Internet Services and related products (i.E. phones, computers, printers, webcasting etc.) by applying a working knowledge of such technologies and sound sales skills. In collaboration with the sales team, conduct proactive pre-sales discovery, determine client need, negotiate and accurately quote and price the appropriate solution. Participate in onsite meetings with the hotel and client prior to and during the event. Understand any changes to the event specification that could have an impact on the services and react by effectively communicating appropriate adjustments to the team and/or Network Services Provider. Network Management:Under direction of local Event Technology Manager, IS, and in collaboration with the Network Services Provider, ensure the readiness of the network infrastructure installation and temporary network equipment by monitoring the functioning of the network. Create and maintain documentation such as port maps, access point layouts, network diagrams and labelling the patch panels and wall outlets. Establish and maintain positive working relationships with the Network Service Provider and Hotel IT team in order to facilitate the smooth operation of the network and the highest levels of service. Support the implementation of network configurations and customizations utilizing available self-service tools such as web porta...
- Type d'emploi
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