Store Manager/Manageress
hace 12 días
£39000–£41000 anual
Jornada completa
Duties and Responsibilities: - Maintaining statistical and financial records - Develop business strategies to raise our customers’ pool, expand, store traffic and optimize profitability - Create and manage a relaxed, welcoming, customer-focussed environment - Dealing with customer queries and complaints - Overseeing pricing and stock control maximizing profitability and setting/meeting sales targets, including motivating staff to do so - To control and operate the store in accordance with company instructions, policies, and procedures in order to minimize operating costs and maximise profits. - Conduct price and feature comparisons to facilitate purchasing - Recruit and Train new staff and conduct induction - Ensure racks are fully stocked - Ensure high levels of customers’ satisfaction through excellent service - Utilizing customer experience and everyday coaching across the team (especially during peak times) - Inform customers about discounts and special offers and managing budgets. Skill/experience/qualifications: - Bachelor &/Master’s degree or a related study and experience - Excellent all-around managing skills - Strong experience in Excel - Excellent organizational and proven ability to managing the full extent of business requirements - Must have excellent communication and interpersonal skills - Customer management skills
Dharmendrasingh KeshwalaDirector•Activo hace 11 días