VIP 247 Limited

Care Coordinator – VIP 247 Ltd Office-based and home working available - Currently we cover Sandwell and Bromsgrove (and surrounding areas) MUST be able to start work weekdays and weekends. MUST be available between the hours of 7am-10pm. MUST be able to commit to supporting the care team in the community if sickness and absence requires. About VIP 247 Ltd VIP 247 Ltd is a professional care provider committed to delivering high-quality, person-centred care to our clients. We are looking for an experienced and confident Care Coordinator to join our team and play an important role in ensuring our care services run safely, effectively and smoothly. This is a varied role suited to someone who is organised, proactive and confident working independently. You will need to be comfortable managing your own workload, prioritising competing demands and responding appropriately when situations change. The Role As Care Coordinator, you will support the day-to-day coordination of our care services, working closely with clients, care staff, families and the management team. Your responsibilities will include: • Coordinating care packages and ensuring clients receive the appropriate support., • Supporting with the development, review and updating of client care plans, risk assessments and associated documentation., • Communicating with clients, families, care staff and relevant professionals., • Monitoring the delivery of care and responding to concerns or changes in client needs., • Supporting staff with queries and providing guidance within your role and responsibilities., • Assisting with staff coordination, rotas and ensuring appropriate cover is maintained., • Participating in the company's on-call rota, providing support and responding to out-of-hours queries or incidents when required., • Maintaining accurate and up-to-date records., • Escalating safeguarding, health and safety, staffing or service concerns appropriately., • Supporting the Registered Manager and wider management team with the smooth running of the service., • Carrying out occasional client visits and meetings where required., • Working collaboratively with colleagues while also being confident to manage your own workload independently. About You We are looking for someone who has previous experience within a care coordination or senior care role and understands the demands of working within a regulated care environment. You will ideally have: • Previous experience in a Care Coordinator, Senior Carer, Deputy Manager, Care Manager or similar role., • Good knowledge of person-centred care and care planning., • Experience working within a regulated care environment., • Strong organisational and time-management skills., • The confidence to work independently and make appropriate decisions within your role., • Excellent communication and interpersonal skills., • A professional, approachable and solution-focused attitude., • The ability to prioritise tasks and remain calm when dealing with changing situations., • Good IT and administrative skills., • A full UK driving licence and access to a vehicle., • Business-use motor insurance in place, as travel to clients and/or other work locations may be required., • Flexibility to participate in an on-call rota. What We Offer • A varied and rewarding role within a growing care organisation., • A combination of office-based and home working, where appropriate to the needs of the service., • A degree of flexibility and autonomy in managing your working day., • Support from an experienced management team., • The opportunity to make a genuine difference to the quality of care provided to our clients., • Ongoing opportunities to develop within the organisation. Who We're Looking For This role would suit an experienced care professional who is ready to take on a coordination position and is confident managing their own time and responsibilities. If you are organised, reliable, confident, experienced and passionate about delivering high-quality care, we would love to hear from you. Please apply through Indeed with your CV and a brief outline of your relevant experience.