Hillside Care Services CIC

Are you passionate about making a real difference in the lives of young people? Do you have the energy, empathy, and resilience to support children with Emotional and Behavioural Difficulties (EBD) through their most important developmental years? Our client is a leading provider of residential care for children aged 5–17 with complex emotional and behavioural needs. Their homes provide safe, nurturing, and family-style environments where young people are supported to build self-confidence, emotional resilience, and life skills. The Role As a Residential Care Manager, you’ll play a vital part in the everyday lives of the children and young people you support. From helping with daily routines like getting ready for school, to weekend adventures at theme parks, zoos, bowling alleys or cinemas—you’ll be both a caregiver and a role model. The role isn’t without its challenges. You’ll support children with autism, learning difficulties, and mental health needs, but the emotional rewards and personal connections you'll form make this one of the most fulfilling jobs you’ll ever have. Key Responsibilities: Determines short- and long-term requirements for staffing, financial planning, material needs, and overall service delivery to ensure consistent, high-quality care. Develops and manages work schedules, allocates tasks, and delegates responsibilities effectively to ensure optimal use of staff and smooth day-to-day operations. Acts as a liaison between service users and their families, as well as the wider community, maintaining open communication and positive relationships. Conducts regular assessments of service users' needs, ensuring access to appropriate health and social care services in a timely and effective manner. Cultivates a safe, friendly, and supportive environment to build trust, confidence, and a sense of security among children and young people. Ensures the physical comfort and wellbeing of all service users, proactively addressing any issues or concerns that arise to maintain a high standard of care and support. What We’re Looking For: Essential: A minimum of 1 year’s experience working with children in a residential or similar care setting Flexibility to work a variety of shifts, including evenings, weekends, and sleep-ins A calm, compassionate, and resilient approach to support work Ability to work collaboratively within a team and take initiative independently Desirable: A degree in International Business Level 3 Diploma in Residential Childcare (or equivalent) – or willingness to complete within 2 years (required by Children’s Homes Regulations) Understanding of EBD, SEMH, autism, and safeguarding practices A valid UK driving licence (beneficial but not essential) What’s In It for You: Competitive salary with enhanced payments for sleep-ins and overtime Bespoke training programme with career development opportunities Supportive and inclusive work culture focused on wellbeing The opportunity to make a lasting difference in the lives of vulnerable children and young people