Air Import Clerk
9 days ago
Feltham
Hours: Monday to Friday, 9:00am – 5:00pmAdditional: Overtime available (approx. 1 weekend per month – 3–4 hours, paid at x 1.5 on Saturday and x 2 on Sunday) About the Role My client are recruiting for an experienced Air Import Operator to join our fast-paced department, working within a supportive team. They're seeking someone with solid air import knowledge who is also keen to keep learning and continue building their career in freight forwarding.The ability to drive is essential, as is a willingness to support weekend overtime when required. As an Air Import Operator, you’ll be responsible for managing end-to-end air freight import operations — ensuring shipments move efficiently, compliantly, and on time from arrival through to final delivery. You’ll work closely with customers, airlines, handling agents, and internal teams to deliver a smooth and reliable service. Key Responsibilities Shipment Management • Coordinate and manage air import shipments from pre-alert through to final delivery (including quoting when required)., • Process and verify MAWBs/HAWBs, manifests, commercial invoices, and all related import documentation., • Prepare and submit accurate CDS customs declarations in line with HMRC regulations., • Liaise with airlines, freight forwarders, ground handling agents, and transport partners., • Deliver clear, professional communication on shipment status., • Raise and review invoices for completed import jobs. Experience & Knowledge • 2–3 years’ experience in air import operations within a freight forwarding environment., • Strong understanding of UK customs processes, particularly CDS entry creation., • Excellent attention to detail and organisational skills., • Strong communication and customer-service ability., • Ability to work well under pressure and meet tight deadlines., • Proficient in Microsoft Office (Excel, Outlook, Word)., • 25 days annual leave + bank holidays