The Ship

Coffee is something we are obsessive about at Artisan and pride ourselves in pulling the perfect espresso each time, with neurotic attention to detail. We roast our own coffee, at our specialty roastery Curious Roo Coffee Roasters, and also have our own coffee school - Artisan Coffee School in Ealing. Our Shop Manager will be working on the ‘floor’, making coffee, serving customers - and more importantly running the shop and motivating their team. Key Responsibilities To implement the strategic direction of Artisan as directed by the owners; To direct and guide the team to perform their duties and responsibilities to the best of their abilities; Work closely with the Head Barista and Head of Coffee to ensure team cohesiveness across the baristas; To help plan the weekly rosters in advance ensuring Artisan is always appropriately staffed and employees have the necessary skill set; To complete payroll and other admin duties; Recruit staff members, vetting CV’s and interviewing. Ensure that all new staff fit the criteria of the role and have the values that fit within Artisan; Ensure Artisan is always appropriately stocked placing all orders and monitoring wastages to ensure they are kept to a minimum; To train all new staff in the operations of Artisan so that they can deliver to their full potential within their job role; Act on behalf of Artisan and within Artisan’s best interests on all day to day issues and situations that may arise relating to the running of Artisan; To work with the owners in the development of Artisan; To ensure the shop floor is always managed effectively, prioritising firstly coffee; To ensure Artisan is equipped and ready for the busy trading times to ensure the smooth running of Artisan during this peak time; To be the channel of communication for all information relating to customer feedback and staff issues to the owners and make solutions and suggestions were applicable. To ensure Artisan follows all health, safety guidelines for the workplace and all products.

We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish Restaurant, As the successful Assistant Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our Restaurant and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. Thanks for your interest. If you’d like to be part of our team, then apply now!

We are looking for experienced, ambitious, capable and driven Italian Speaking Manager to join our team. Trevi Italian Tiramisu is our well known pasty shop in South Kensington that sets an atmosphere of relaxation offering carefully created Italian cakes using fresh ingredients. You will be responsible for delivering consistent high quality friendly & organised service, great team management & welfare, daily health & safety due diligence, stock controls, health & safety, communication. You’ll working to the direction of Manager to help create a brilliant experience for our customers and importantly maintaining and building on a great working environment for everyone in the business Job Type: Full-time Job Types: Full-time, Permanent Salary:up to £38000. 00 per year

We offer more than just Gelato; we sell joy! - Position: Supervisor - Pay: £12.30 per hour - grow through our scoops of success and earn up to £12.90 per hour! Our vision is to be the world's most iconic Italian gelato artisan. Our Mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever-growing company that has now expanded worldwide! If you enjoy interacting with people and have a passion for amazing Italian food, then we would love to hear from you! You’ll be working alongside a great team to help deliver excellent service and standards for your store that you will be proud of. What you will be doing: Greeting customers into the store as if they are family Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere Lead by example by setting standards within your store Motivate your team to value the quality of our products by upselling our amazing products to achieve store targets Monitoring the team is following the health and safety security measures Help train and induct new members of the team Being a keyholder of the store, making the daily operations run smooth What we’re looking for: Outgoing - love speaking to people Friendly - to greet our hungry customers Smiley and bubbly - give a warm welcome Proactive and energetic - there’s always something to do! Share our values - be proud to be part of our team Team player - pitch in on all jobs Organised - making sure the store is running smoothly Show initiative - completing tasks without prompting Problem solving - creating solutions before they become issues What you will get: £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Earn more with our Scoops of Success progression to ASM and beyond! Seasonal social events Regular competition incentives Pension scheme Reward scheme on Perkbox to spend points on the high street and online stores, restaurants, cinemas, and more! Employee Assistance Programme - our 24/7 counseling support provider

Central London We're a fresh grab-and-go concept serving an interactive offering of poké. We make amazing poké bowls and want equally amazing, vibrant Supervisors to build and serve them with energy and enthusiasm; dull is not in our dictionary. Things you might want to know – o £28,000 per annum o Yearly bonus scheme o Free poké bowls o Regular team socials o Paid experience shift if you’re successful Going beyond the bowl is what we’re renowned for; we want to help our people ‘go beyond…’ o The regular hospitality work life balance – we offer sociable working hours with no late nights o Grey places of work – Our ‘Islands’ are full of colour, music and lively teams o All being the same – bring your individual energy and personality to work o Just one job – career progression is in our DNA If you want to bring your upbeat and positive vibes to Island Poké, then we want to hear from you! If we think there’s a match, we’ll invite you for a video chat, followed by an experience shift with a free poké bowl. #gobeyond

General Manager, Bistro Freddie, Shoreditch, from HAM. Restaurants Bistro Freddie is a 45- cover bistro in the heart of Shoreditch, showcasing the best of British produce and French wine. Working alongside Anna, head chef (Erst, Suppher) our General Manager will bring old school hospitality to Shoreditch with big, heart warming, and indulgent dishes. We're in search of a hands-on leader with a keen operational acumen and a genuine focus on people. This role requires someone who can not only maintain our current success but also drive it to new heights. A proactive and ambitious mindset is key, as we value individuals who can take initiative and think outside the box. Our restaurants thrive on a dynamic, entrepreneurial spirit, and we're looking for someone who can both contribute to and foster this energy independently. General Managers can expect: - Up to £50,000 per annum - Weekly management meetings with support from Operations, People, Events and Wine departments - Development plans and progression opportunities as part of a growing group - Training and trips - Free welcome meal for 2 - 50% off dining and drinks for you and 3 guests any of HAM. Restaurants - 20% off retail wine price - Opportunity to work with our wider teams at different sites, internal and external events, food, and drinks collabs, weddings and food fairs etc. HAM. Restaurants are Crispin, Bar Crispin, Bistro Freddie, Crispin x Studio Voltaire and Crispin Events.

Assistant Manager We are looking for an experienced, ambitious, and inspiring Assistant Manager to join our team. You need to have open, engaging and humble personality, with confidence to be the face of Brindisa Kitchens. You will have a good understanding of operations and finance, with passion for delivering outstanding customer experiences. Ideally, you’ll be Assistant General Manager or Assistant Manager in casual or high end restaurants. Be part of our team Here at Brindisa our food is homely and authentic, with flavour always being the key factor. Above all our food is about sharing. We celebrate the culture and dining experience of small plates. We have a direct relationship with all our suppliers, bringing their ethos and quality to the table.

Overview: We are seeking a highly motivated and experienced Supervisor to lead operations at our unique venue, which combines the warmth and community spirit of a traditional pub with the sophistication of a café/wine bar. The ideal candidate will have a proven track record in managing multi-faceted hospitality sites, demonstrating exceptional leadership skills and a passion for creating memorable guest experiences. Key Responsibilities: - Oversee the day-to-day operations of the pub, ensuring the highest standards of service are maintained. Be actively involved in the floor management during peak times to lead by example. - Staff Management: train, and nurture a high-performing team. - Customer Satisfaction: Foster a welcoming atmosphere and ensure customer satisfaction is a top priority. Handle customer feedback with professionalism and resolve any issues promptly. - Compliance: Ensure compliance with all health and safety regulations, licensing laws, and employment legislation. Maintain high standards of cleanliness and hygiene across all areas. Qualifications and Experience: - A minimum of 1 year experience in a managerial role within the hospitality industry, preferably with exposure to both pub and café/wine bar environments. - Demonstrated ability to lead and motivate a team in a high-pressure environment. - Excellent communication and interpersonal skills, with the ability to engage effectively with staff, customers, and suppliers. - A passion for the hospitality industry and a commitment to delivering exceptional guest experiences. - Knowledge of health and safety regulations and food hygiene standards. - Flexibility to work evenings, weekends, and public holidays as required. What We Offer: - A competitive salary package commensurate with experience. - Opportunities for professional development and progression within a growing hospitality group. - A dynamic and supportive work environment where your contributions are valued and recognized. We look forward to welcoming a new Assistant Manager to our team who shares our passion for hospitality and excellence.