Receptionist/Conmunity Associate
2 months ago
Leeds
We are looking for a friendly and efficient Receptionist to join our team at incspaces. As the first point of contact for our clients and visitors, you will play a crucial role in delivering a warm and welcoming experience at our centre. Key Responsibilities:
Create a positive first impression by maintaining a tidy, safe, and inviting reception area.
Welcome clients, guests, and external contractors with a 5-star level of service.
Proactively anticipate and address member needs to personalise their experience.
Assist in booking meeting rooms, handling inquiries, and managing client requests.
Support community engagement through communication and event coordination.
Ensure efficient front desk operations and handle incoming/outgoing post and deliveries. Requirements:
Excellent communication and interpersonal skills to provide exceptional customer service.
Organised and detail-oriented, managing reception tasks efficiently and professionally.
Empathetic and responsive in handling client inquiries and resolving complaints.
Knowledge of building procedures, health and safety protocols, and office amenities.
Strong team player with a positive attitude and a desire to contribute to the community.
Prior experience in reception, customer service, or similar roles is preferred.
Familiarity with sales and upselling concepts is an advantage. Join our team and be the friendly face that sets the tone for our vibrant community at incspaces. If you are enthusiastic about creating a welcoming environment and enjoy engaging with people from all walks of life, apply now to become our Receptionist!
Goshen Social CareActive 3 years ago
