J C I Ltd

Ofertas sugeridas de otras empresas

• Michael Page Business Support

  

  Temporary Customer Service Advisor (Days & Nights)

  hace 30 días

  Macclesfield

  This is an exciting opportunity for a Temporary Customer Service Advisor to provide exceptional support within the not-for-profit sector.This role, based in Stockport, involves working flexible shifts, including days and nights, to ensure the delivery of outstanding service.The organisation is a wel

• Mcgregor Recruitment.

  

  Marketing Account Manager

  hace 2 meses

  Macclesfield

  We need a motivated and professional Marketing Account Manager who has good Marketing and Creative skills and experience in the following:. The role of Marketing Account Manager is busy and the successful candidate will work with several key accounts and have superb communication skills. They are lo

• Mcgregor Recruitment.

  

  Senior Marketing Account Manager | Global Tech Clients

  hace 2 meses

  Macclesfield

  This role involves managing strong client relationships within B2B marketing and exciting global high-tech clients.

• Mcgregor Recruitment.

  

  Global Marketing Account Manager — Creative Campaigns & Travel

  hace 2 meses

  Macclesfield

  This role requires a strong background in marketing agency experience, customer advocacy, and effective content creation. You'll manage Marketing activities and coordinate campaigns, while building relationships with key accounts. A dynamic recruitment agency is looking for a passionate Marketing Ac

• GL Inc.

  

  Remote Customer Service Representative – Product Testing

  hace 1 año

  Macclesfield

  Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. In-Home Usage Testing is a quick, easy and fun way to make extra cash by tellin

• Guidant Global

  

  Customer Services Advisor

  hace 10 días

  Macclesfield

  Role: Customer Service Advisor Contract: 3 months Location: Macclesfield, UK (on-site) Working shifts: Monday to Friday (Full time) Working pattern: 8:30am to 5:15 pm (37.5 working hour/week) Job Purpose To provide a high-quality front-line customer service experience by resolving a broad range of customer enquiries received face to face and via telephone. The postholder will ensure customers receive efficient, professional, and timely support, aiming to resolve enquiries at the first point of contact wherever possible. Key Responsibilities Respond to customer enquiries and service requests received in person and over the telephone in a professional and customer-focused manner. Resolve customer issues efficiently at first point of contact wherever possible, escalating complex matters where appropriate. Accurately update and maintain customer records and service requests using relevant IT systems and databases. Ensure compliance with relevant regulatory, legal, and organisational standards in all day-to-day activities. Handle customer complaints, compliments, and suggestions in line with Council procedures and service standards. Support customers in accessing services and promote self-service options and alternative payment methods such as direct debit where appropriate. Contribute ideas and suggestions to improve customer service delivery and operational efficiency. Work collaboratively with colleagues to ensure continuous service delivery and provide support and cover across the team when required. Maintain a professional and positive approach when dealing with challenging, emotive, or abusive customers. Deliver excellent customer care while maintaining confidentiality and data protection standards.Skills and Experience Required Essential Experience Experience working within a customer service, call centre, contact centre, or local authority customer service environment. Proven experience handling customer enquiries through to resolution. Experience managing customer complaints effectively and professionally. Experience dealing with challenging, emotive, or abusive customers in a calm and professional manner. Strong communication and interpersonal skills with the ability to build positive relationships with customers and colleagues. Good administrative and IT skills with the ability to accurately update electronic records and systems. Ability to work effectively under pressure in a fast-paced customer service environment. Strong problem-solving skills and the ability to make sound decisions within established procedures. Ability to work both independently and as part of a team.Desirable Experience Previous experience working within a local authority or public sector environment. Knowledge of customer service procedures, complaint handling, and service standards within a council setting.What happens next? Your application and CV will be carefully reviewed by the recruitment team managing this position. If your experience matches the role requirements, we will contact you within 48 hours to discuss the opportunity and outline the next steps. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy

• Peaks and Plains Housing

  

  Compliance Customer Liaison Officer

  hace 15 días

  $32000 anual

  Macclesfield

  Compliance Customer Liaison Officer Macclesfield £32,000 per annum 37 Hours per week We’re a housing provider in Macclesfield with over 5,000 properties across East Cheshire and the surrounding areas. We’re ambitious with plans to build more homes, regenerate local areas and invest in our properties. We provide housing to those in housing need and aim to be a great landlord for our customers. A fantastic opportunity has arisen for a Compliance Customer Liaison Officer to join our team. The key responsibilities of the role will be to assist the Compliance team by providing an effective and efficient customer liaison service, acting as a main point of contact for residents in relation to statutory and planned compliance activity, (for example gas safety, electrical safety, fire safety and other property compliance requirements), with a particular focus on engaging customers and securing access to hard-to-access properties. You will also support the planning, coordination and delivery of compliance programmes, driving high levels of tenant satisfaction through proactive communication, education and reassurance regarding compliance requirements. This role is expected to be office and site based, with a minimum of one day per week working from our office and a minimum of one day per week working on site (subject to service need). We can offer you: 29 days holiday per year plus birthday leave and Bank Holidays A great pension scheme that’s tailored to suit your needs A focus on your health and wellbeing including access to our Health Cash Plan offering a variety of benefits and discounts. Training and development opportunities – let us help you reach your career goals. A modern office with a friendly working environment Scope for some agile working (homeworking) and flexibility of working hours balanced with operational needs. To succeed you will have customer facing experience alongside experience of liaising with contractors and/or operatives to coordinate appointments, access and customer communications. In addition, you will have experience of supporting the delivery of compliance programmes, (e.g., gas, electrical, fire safety) and/or planned operational activity. Excellent communication and administrative skills are required, along with the ability to analyse data and produce reports. For full Requirements of the role please see the job description attached to the advert. Our values are at the core of everything we do, so we are looking for someone who’s values align with ours and will embed these too! Closing Date: Tuesday 9th June 2026

• Origin Recruitment Ltd

  

  Czech & German OR Czech & Polish Customer Service Representative - (Hybrid, mostly remote)

  hace 10 días

  Customer service experience (preferred but not essential). Czech & German OR Czech & Polish Customer Service Representative - (Hybrid, mostly remote). Speaking Customer Service Advisor to join an industry leader in the healthcare industry.