Customer Service Assistant
hace 24 minutos
€1000–€1200 mensual
Jornada parcial
Benalmádena
WE'RE HIRING – CUSTOMER SERVICE & APPOINTMENTS COORDINATOR Location: Arroyo de la Miel, Benalmádena Hours: 25 hours per week Contract: Part-time Spanish employment contract We are looking for a friendly, reliable and highly organised individual to join our busy office team in Benalmádena. The role primarily involves liaising with UK customers to confirm pre-booked appointments, manage scheduling changes and ensure our appointment diaries run smoothly. Key Responsibilities: • Contacting customers to confirm pre-booked appointments, • Rescheduling appointments and managing diary changes when required, • Coordinating appointments with our UK-based team, • Answering incoming telephone calls and assisting with customer enquiries, • Helping with customer payments and basic accounts administration when required The Ideal Candidate: • Native-level English, both written and spoken, • Excellent telephone manner and customer service skills, • Reliable, organised and able to work independently, • Confident managing multiple appointments and changing schedules, • Good computer skills and strong attention to detail, • Previous experience in customer service, administration or appointment coordination preferred, • Knowledge of UK geography and postcodes would be an advantage, but is not essential Working Hours: • Tuesday to Friday: 4 pm – 9 pm, • Saturday: 11 am – 4 pm, • Sunday & Monday: Off What We Offer: • Full Spanish employment contract (25 hours per week), paid according to convenio, • Opportunity to earn additional monthly bonuses based on performance, reliability and a positive attitude, • Friendly and supportive working environment, • Fixed, consistent working hours, • Full training provided
Info U.Activo hace 8 minutos