Beacon House Ministries

Job Summary We are seeking a flexible, compassionate, and organised Clinic Support Worker to join our multidisciplinary team at Beacon House. This part-time role will support the day-to-day functioning of our nurse-led clinic, working with vulnerable adults experiencing homelessness, insecure housing, and complex needs. You will carry out a variety of administrative and basic clinical tasks to ensure the smooth running of services, including record keeping, follow-up calls, appointment coordination, and delivery of routine healthcare assistant (HCA) interventions. Full training and supervision will be provided, and no previous clinical experience is required — just the right values, willingness to learn, and attention to detail. Key Responsibilities Administrative and Record-Keeping Duties · Maintain accurate and timely records on SystmOne (training provided). · Make follow-up phone calls to patients and liaise with external services. · Assist with data entry, stock ordering, filing, scanning, and updating registers (e.g. vaccines, chronic conditions, smoking). · Prepare and organise clinic spaces and paperwork for daily use. · Support clinicians with patient engagement, follow-up reminders, and basic appointment coordination. · Assist in audit or outcome tracking work when required. Clinical Support Tasks (Training Provided) · Take and record basic observations (blood pressure, pulse, temperature, weight, height, oxygen saturation). · Support vaccine delivery · Encourage and facilitate attendance at routine screenings (cervical screenings, bowel screenings, cancer checks, NHS health checks). · Support infection control and cleaning protocols within the clinical area. Person Specification Essential Desirable · Compassionate and non- judgemental · Previous admin or support role experience · Good attention to detail · Experience with vulnerable populations · Able to maintain confidentiality · Basic understanding of clinical procedures · Team player with strong communication · SystmOne or NHS IT system experience · Willing to undergo full training · First Aid or HCA training · Reliable and well-organised What We Offer ü A supportive and values-driven team environment ü Full training and clinical supervision ü Opportunities for development and extension beyond the initial year ü The chance to make a real difference in the lives of marginalised individuals Hours: 3 days per week, 9:30am–2:30pm Salary: Agenda for Change Band 3 – (depending on experience / pro rata) Contract: Fixed Term – 1 Year (with potential to extend) Location: Beacon House Ministries, Colchester, CO3 3ES Reports to: Clinic Manager / Senior Nurse