Verve HR

Purpose of the Role To provide high-quality administrative and operational support to the HR consultancy team and its clients. The HR Administrator will assist with client projects, maintain accurate records, prepare documentation, and help deliver a professional and seamless HR service. Key Responsibilities Client Support & Administration • Provide administrative support to HR Consultants delivering client services, including notetaking and issuing letters for employee relation issues, onboarding, maintaining employee records on Breathe HR., • Prepare client-facing HR documentation such as offer letters, contracts, meeting invite letters, and outcome letters., • Maintain organised digital client files ensuring compliance with GDPR and confidentiality agreements., • Assist with preparing reports for clients., • Manage the consultancy shared inbox, prioritising and responding to client queries professionally. Project & Consultancy Support • Help coordinate client meetings, disciplinary/grievance hearings, and consultations by preparing relevant paperwork and arranging diaries., • Assist in creating templates for consultants to use. Onboarding & Compliance • Support onboarding for client new starters by preparing documentation and ensuring all compliance checks are completed., • Track probation periods, training deadlines, appraisal dates and other key HR lifecycle events. Internal Support • Provide administrative support to the consultancy team (meeting notes, scheduling, invoicing support, document formatting)., • Assist with marketing activities such as basic social media scheduling, newsletter content preparation, and updating templates., • Contribute to improving internal processes, templates, and client materials. Skills & Experience Essential • Strong administrative experience, ideally within HR or a professional services environment., • Excellent attention to detail and high accuracy levels., • Strong written communication skills with experience preparing formal letters and documents., • Ability to manage multiple tasks and prioritise effectively across different clients., • High levels of confidentiality and professionalism., • Confident with MS Office., • Strong organisational skills and ability to work independently. Desirable • Experience working in an HR consultancy or outsourced HR environment., • Knowledge of UK employment law basics., • Experience using HR systems., • CIPD Level 3 qualification. Personal Attributes • Professional, client-focused and able to build positive relationships., • Proactive and solution-focused with a willingness to learn., • Flexible and able to support multiple consultants with varying needs., • Calm under pressure with strong problem-solving skills., • Team player who contributes to a positive, supportive consultancy culture.