Luxury Goods•1-10 employees
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We are looking for a well presented, affable and reliable candidate to join the team at our Mayfair based luxury goods boutique. If you share our passion in providing a truly superb experience for our clients we would love to hear from you!
We are looking for a well presented, affable and reliable candidate to join the team at our Mayfair based luxury goods boutique. If you would like to embark on rewarding new career path and share our passion in providing a truly superb client experience for our clients we would love to hear from you. Kindly note, due to the volume of applications, we will not be able to consider applicants who do not write a short statement of motivation. Duties will include: - Delivering excellent customer experience and ensuring fully personalised service - Acquiring extensive product knowledge and using such understanding to inform and assist clients - Ensuring the boutique is well kept and maintained at all times - Understanding, updating and using the POS + E-Commerce systems - Learning and utilising light craftsmanship techniques in preparation of frames and small repairs - Maintaining a clear order progress sheet and keeping track of possible delays - Preparing new orders for delivery and pick-ups Essential characteristics : - Positive 'can-do' attitude - Desire to learn - Happy demeanour - Team player Desirable but not required: - Experience in delivering/ assisting on marketing campaigns - Experience in luxury goods retail environment - Experience in social media account management - Experience with design suite software
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We are looking for a suitable Receptionist / Administrator to join our team. You will be responsible for supporting the team with administrative tasks. Responsibilities will include: • Liaising with Director • Specific tasks required by the Director such as diary management (organizing reservations, scheduling meetings, etc), answering the phone & emails, drafting correspondence, organizing the office. The ideal candidate: • Enthusiastic, proactive, punctual with excellent organizational skills • Ability to work in both a team environment and independently • Highly personable and friendly with great communication skills. • Must have knowledge in Excel, Word. • Good verbal and written English. Annually Salary: £27000 gross Hours: FULL TIME Schedule: Monday-Friday
Monday to Friday & Saturday – with 1 day off during the week to compensate. Full Time - 10:00 – 18:00 and Saturday 11:00 – 17:00 Salary: £22,500 - £25,000 Depending on Experience This is a full time, fully office-based role We are seeking an experienced, reliable and organised Administration Assistant to join our busy, fast paced growing team, if you think this could be you then we would love to hear from you! What you will be doing!? You will play a crucial role in ensuring the smooth operation of all administrative tasks related to client tenancy, dealing with a high volume of details and checks in a detail oriented and fast paced environment. The main aspect of the role will be to conduct various checks on potential tenancy clients from thorough and accurate reference checks to documentation and status checks, in compliance with company policies and procedures. Communicate with clients providing them with necessary information and confirming bookings or rejecting requests when required. Review and process a large volume of client tenancy booking requests quickly and accurately with adherence to department and company requirements and guidelines. Conduct various checks on potential tenancy clients from thorough and accurate reference checks to documentation and status checks, in compliance with company policies and procedures. Communicate with clients providing them with necessary information and confirming bookings or rejecting requests when required. Informing the relevant department and relevant managers of any issues, discrepancies, additional requirements and tenancy rejections. Ensuring the correct rent, dates and holding deposits money has been collected and documented and all checks done with relevant departments and teams and departments informed. Maintain a large number of up-to-date records; reference checks, bookings, holding deposits. Ensuring property keys are available and accounted for; issue property keys to tenants in preparation and on confirmation of start of contract date and room key codes correctly updated in the system. Assist in resolving customer inquiries and concerns related to administrative tasks. Collaborate with other team members to ensure effective coordination and communication within the company, ensuring that all required departments are updated and aware of client information. Contribute to the continuous improvement of administrative processes, suggesting innovative ideas and implementing best practices. Uphold confidentiality and maintain a high level of professionalism in handling sensitive information. Be able to quickly respond to issues, queries and enquiries pre-empting any issue areas. Other property administration tasks in line with company requirements as and when they arise. Do you have the following attributes? You have worked in a similar industry preferably and have proven experience in an administrative role. Great command of English written/oral, a good communicator with colleagues and other stakeholders. Work with minimal supervision and with a proactive and positive attitude. Have good knowledge of Word, Excel, calculations, with strong attention to detail and accuracy. Have great organisational and time management skills, ability to priorities and be flexible Are reliable and be able to adapt to changing priorities and deadlines. We offer our employee the following benefits: Fresh fruit available each day Regular paid for eye sight test Staff Benefits-Discounts scheme app Company closure for Christmas to New Year Additional annual leave and SSP top up pay accrual with length of service 1 day off on your birthday 1 wellness day off per year
Job description Adam Grooming Atelier, a leading luxury barbershop chain with 15 exquisite locations across Central London, 1 location in the US. This is a fantastic opportunity to be part of an elite, high-growth company recognised for delivering top-tier grooming services in a luxurious setting. We are looking for a candidate with exceptional organisational skills, a proactive approach, and a keen attention to detail to support our operations and ensure a seamless customer experience. Primary Responsibilities: - Providing superior customer service and professional correspondence by phone and email. - Managing client feedback by responding to reviews in a timely and professional manner, and reporting reviews to operations manager for further action. - Processing cancellations, no-shows, and refunds in accordance with company policies and operational needs - Provide comprehensive administrative support to our operations team, including scheduling, data entry, reports and paperwork management. - Process online customer orders efficiently and accurately, ensuring complete customer satisfaction. - Manage procurement for all our stores, ensuring timely and cost-effective sourcing of high-quality products. - Coordinate store orders and logistics to ensure a smooth supply chain across all our locations. Key Qualifications: - Proven experience in administrative support, ideally in a retail or customer-focused environment. - Strong organisational and multitasking skills, with the ability to prioritise tasks in a fast-paced environment. - Excellent communication skills, both verbal and written, with a keen eye for detail. - Proficiency in using MS Office Suite and familiarity with office management systems and procedures. - A professional demeanour, a team-oriented mindset, and a commitment to providing top-notch customer service.
Job Overview We are seeking a dedicated Security Officer/Concierge to join our clients team for a period of around 3 months. The role, is a Monday to Friday role, with shift patterns varying from both day shifts and evening shifts, so you will need to be flexible. £17 per hour, paid weekly. Immediate start available. Duties: Monitor premises through regular patrols and surveillance systems Respond promptly to alarms and incidents, taking appropriate action as necessary Conduct thorough inspections of buildings, grounds, and equipment to identify potential security risks Implement loss prevention strategies to minimise theft and damage Maintain accurate records of daily activities, incidents, and observations Collaborate with local law enforcement when required during investigations or emergencies Provide first aid assistance when necessary, ensuring the well-being of individuals on-site. Skills Strong knowledge of loss prevention techniques and practices Proficient in the use of CCTV systems and surveillance equipment Ability to remain calm under pressure and handle emergency situations effectively First aid certification is highly desirable Excellent observational skills with attention to detail Strong communication skills, both verbal and written, for reporting incidents clearly
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Reception Supervisor! YOUR MISSION: - You will be part of a BIG MAMMA floor team! - You will be the perfect example of a Big Mamma brand ambassador by giving a warm, welcoming and professional first impression to each and every guest. - You will lead the host team, ensuring that all standards are maintained, bookings are maximised and that issues and complaints are resolved or escalated as needed. - You will master our bookings system, Sevenrooms, and ensure every booking and enquiry is managed. - You will be a good problem solver, responding appropriately when bookings don't always go to plan. - You will onboard and train the host team and assist the floor managers with the rota scheduling. - You will respect health and safety standards and maintain cleanliness and organisation across the floor. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service, leadership and communication skills - Comprehensive knowledge of the floor operations - Previous experience as a head host/hostess or reception supervisor - Previous experience and knowledge of Sevenrooms - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £18.21 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma Up to $18.21 / hour
Company Name: Wood and Beyond Job Title: Sales and Customer Service Executive Location: London, NW11 Salary: £25000 - £27,000 depending on experience Optional – Bonuses on achieving targets. We are a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering friendly and challenging environment. The Role: Sales over the phone, show room and on live chats. General office administration Taking inbounds calls and selling products, benefits and any special offers. Providing after sales care and logistics Process orders from A-Z Booking deliveries Preparing deliveries support documents Preparing samples when/If required and posting them The Successful Candidate: Excellent English communication (verbal and written) skills Highly organized, good administration skills Excellent attention to detail Good knowledge of Microsoft Office Excellent telephone manner Enjoy working within a target-driven team environment Team player and highly motivated Previous experience in a customer-facing role/ office management Previous sales experience Previous experience in the industry/flooring company (wood/tiles/carpet) BA in a related subject Company: a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering a friendly and challenging environment. Hours: Mon-Fri 09:00-17:30, Saturday/Sunday 11:000- 16:00 ( When required) Reports to: Office and operation Manager Starts date: ASAP Summary: Administration, Sales, and Customer Service Executive is needed to join our international team, to provide customer service and logistics, sales, and administration support.
Company: Thrive Location: UK-wide Type: Remote / Hybrid / Onsite Hours: Full-time / Part-time Employment Type: Contracts / Retainers About Thrive: Thrive is a new consultancy providing specialist HR and Employee Wellbeing services to businesses of all sizes and industries across the UK; with a focus on generating healthy solutions, reaching business objectives and offering flexible resourcing. As we expand our team, we’re looking to register experienced employee wellbeing professionals to join us for roles of varied lengths. If you’ve not consulted before, we’ll support you in navigating the differences, with better rates of pay and more flexibility, consulting is way to work for your own wellbeing. Role & Responsibilities: This is an ideal opportunity for employee wellbeing professionals who thrive on the chance to contribute to meaningful work, with greater variety and more opportunities make real impact. You'll work with clients on a range of employee wellbeing needs, from advisory support and interventions to hands-on programme delivery. At Thrive we take on generalist and specialist roles in all areas of personnel management and employee wellbeing: - Wellbeing Strategy Development - Wellbeing Programme - Wellbeing Events - Benefits Selections - Wellbeing Champion Recruitment - MHFA and Wellbeing Champion Development - Wellbeing Workshops You will have opportunities to apply your skills and knowledge by providing expert and employee wellbeing advice and support to Thrive’s clients in all areas. You’ll deliver comprehensive wellbeing lead consulting to make effective interventions, a data-informed bespoke programme and take on HR opportunities of your choice as they arise. About You: We like to see qualifications of all levels including CIPD and Organizational / Business Psychology, HR Management, health promotion and therapies, as well as up-to-date knowledge of employment law and HR best practices. Experience in large organisations, employee benefits, providing workshops and coaching would be beneficial. We value agility, communication and stakeholder management skills. But most of all we value you, we exist for both our clients and our consultants to thrive, and we provide a supportive network of like-minded HR and employee wellbeing consultants as well. If you’re done with the humdrum and ready for more power to choose how you work - apply to register with Thrive and become part of a consultancy that truly values wellbeing, flexibility and reward. Our Mission: Our mission is to enhance the quality of working life for all of our clients, resulting in business success. Our Vision: We want to create a healthy working culture in the UK by causing employees and businesses to thrive. Thrive roles are outside IR35, follow Thrive for future opportunities, if you do not hear back from us, you have not been shortlisted to register at this time.
About the job Company Description The Hoxton Shepherd’s Bush is our fourth London Hoxton and located in the heart of Shepherd’s Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chet’s serving Thai American comfort food. Featuring a large open lobby with vintage seating and cosy corners, 237 bedrooms of different sizes, as well as a central wraparound bar and terrace, The Hoxton Shepherd’s Bush is perfectly located for exploring West London. Job Description What you’ll do… Support the running of our day to day Front Office, inspiring our receptionists to create a memorable, effortless Hox experience for our guests – from when they arrive, over the course of their stay and until they get their bill and head off again Work with all our teams on keeping our rooms nicely booked, and help our Front Office Manager with any overbooking levels Answer phones, sort out requests, give recommendations to the best show to see and the latest pop-up restaurant to try in the area - you're the one-stop-shop for our guests to turn to Work closely with our Housekeeping and Engineering teams to making sure everything is running smoothly when it comes to our guests’ stay. Qualifications What we’re looking for… It's all about attitude for us, someone who enjoys being helpful to others; that person who makes you feel confident they can answer any question and who you'd want to stop and chat to Individuals. You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience You’re not precious. We leave our egos at the door and help get stuff done You’re up for doing things differently and trying (almost) everything once You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What’s in it for you… Competitive salary 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact Department: Reception The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.