Customer Service Representative
1 day ago
Nottingham
Temporary Customer Service Representative Location: Head Office, Nottingham Contract: Temporary (Full-time) My client are a premium retail brand known for exceptional quality, craftsmanship, and outstanding customer experience. Seeking a Temporary Customer Service Representative to support the Head Office team in Nottingham during a busy period. This is an excellent opportunity to join a fast-paced, customer-focused environment and represent a brand where service excellence is at the heart of everything they do. The Role As a Customer Service Representative, you will be the first point of contact for customers, delivering a professional, friendly, and solutions-focused service across multiple channels. Key responsibilities include: • Handling customer enquiries via phone, email, and live chat, • Resolving order, delivery, and returns queries efficiently and empathetically, • Providing detailed product and brand information in line with our premium standards, • Managing customer records accurately using internal systems Seeking someone who is confident, articulate, and passionate about delivering exceptional service. You will ideally have: • Previous customer service experience, ideally within retail or a premium brand, • Excellent verbal and written communication skills, • A calm, professional approach with strong problem-solving abilities, • High attention to detail and strong organisational skills, • The opportunity to work at the Head Office of a premium retail brand, • A supportive and professional team environment, • Valuable experience within a high-end retail business Apply now to be part of a brand where exceptional service truly matters.
Archie C.Active 4 years ago