NGO•11-50 employees
Hiring with us since September, 2018
The Climate Bonds Initiative is an investor-focused NGO working to mobilise the $100 trillion global bond market for climate change solutions.
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1. Position: Customer Service Executive 2. Location: Hammersmith, London W6 0NB 3. Hours: Full-Time 4. Salary: £27,500 - Are you seeking a vibrant, energetic, and rewarding workplace? - Do you want to work for a company that offers career progression? - Do you thrive in a customer service environment? If so, our client is eager to hear from you! This is a fantastic opportunity for you to join a leading name in the residential and commercial floor sanding industry, soon to be recognized as one of the best places to work in the UK! The company strives to provide effortless and consistent service, nurture the entrepreneurial spirit, and uplift its workforce. They are committed to creating a superior office team that delivers exceptional services to clients across London. - To succeed in this role, you will bring your strong work ethic, as well as your positive attitude. Based in the bustling heart of Hammersmith, the building is only a stone's throw away from the Hammersmith Underground Station. - You will love coming to work in the avant-garde building with a vibrant working atmosphere, as well as visiting the coffee spots and restaurants surrounding it. - What can you expect in return? - Incentive-based pay scheme, allowing you to earn more - Full-time employment with opportunities for flexible work schedules - Continuous coaching and training to help you develop your skills - Working in a comfortable and modern office in the heart of London - A company culture that values celebration, simplicity, and solutions, and deeply cares for its people - The building boasts a complimentary gym - Delightful Fridays where employees can enjoy free drinks and food - Are you the right person for the job? - Experience in customer service or administration will be advantageous - You are an amiable, diligent individual who excels in small, collaborative teams - You enjoy working in a fast-paced office environment and are proficient with office technology - You are driven by performance-based rewards - the more effort you put in, the greater your returns - You take pride in delivering excellent customer service, punctuality, and top-quality work - You are an excellent problem solver, comfortable handling client queries and coordinating with partners - You will take on responsibility and manage appointments with clients and team partners - You are prepared to tackle each day's tasks enthusiastically and diligently - You value your clients, colleagues, and the company - You are adaptable, open to learning, and excited about new challenges - Proficient with communication tools such as phone, email, and WhatsApp - What will your role look like? - You will handle customer queries in a timely and professional manner - Administrative duties, such as data entry, inbound and outbound communications, and ensuring all information is up to date - Ensure that service excellence is provided at all times with positive outcomes - Answer and record all inbound calls and emails, including actions What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you! Your data will be handled in line with GDPR.
Property Management agency based in East Dulwich, we are looking for a conscientious, reliable, and diligent Office Administrator. Full time hours: 9.30am - 5.30pm / Monday - Friday Responsibilities/duties include (but not limited to); -Managing new and existing tenancies: including tenancy drafting, issuing rent increases, deposit registration/release etc - Actioning cancellation/bookings - co-ordinating maintenance/cleaning schedules - Ensuring property certificates are up to date. - Ensuring insurances, service contracts etc are up to date - Dealing and responding to email or telephone inquiries/queries from tenants, landlords and local authorities etc along with general ad hoc duties The ideal candidate will be able communicate effectively with a variety of people. Able to use their initiative and work under pressure on busy days. Must also be computer literate and proficient using Microsoft packages. Please apply if you think your are suitable for the position. Job Types: Full-time, Permanent Salary: £11.00-£12.00 per hour Schedule: 8 hour shift Monday to Friday
We are currently recruiting for a Front Office Agent to join the team at Pestana Chelsea Bridge Hotel. The duties may include greeting guests as they come in, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk. The hotel receptionist must be trustworthy and able to work well with little direct supervision. The Front Office Agent should also: -Smile and be welcoming -Ensure all guests receive a warm and courteous welcome at check in, rooming VIP’s as required -Ensure all procedures for revenue processing are adhered to at all times and any discrepancies are reported to management immediately -Maintaining open communication between all departments -Ensure a sufficient supply of change in the float, exchanging petty cash, foreign exchange and paid outs per policy and ensuring an accurate audit is completed before and after each shift -Ensure front desk filing is complete and accurate and that all records are kept fully up to date -Ensure that all front and back offices are kept clean and tidy -Maintain the highest personal standard of conduct, hygiene, appearance, uniform and posture at all times -Be fully aware, competent in and follow at all times hotel health & safety policy and procedures; departmental operational standards and procedures; customer service standards -To report for duty on time and on the days rostered
Want be part of us? We are now looking for a talented Front Desk Agent to join our team! Core Responsibilities: To maintain a high profile presence on the Reception desk and be accessible to guests and clients at all times. Whenever possible to anticipate guest’s needs, to be aware of all written and spoken requests, to carry out these requests in a courteous and helpful manner. To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guests whenever the possibility arises in order to maximize hotel sales. To be fully conversant and able to operate the hotels property management system (OnQ PMS). To be aware of the hotels availability to ensure that every opportunity is taken to maximize room sales and upselling opportunities. To deal with cash, cheque, credit card and sales ledger transactions in accordance with the hotel standards of procedures (SOP) manual, and to ensure that any discrepancies are reported immediately. To ensure the float handed over is checked and correct on every occasion.
🌟 Join Our Team at SKIN BALANCE! 🌟 Are you ready to embark on a journey where luxury meets skincare excellence? SKIN BALANCE, our esteemed luxury spa and skincare shop, is seeking a dynamic and responsible Receptionist to join our prestigious team! Position: Receptionist Location: SKIN BALANCE Spa & Skincare Shop Responsibilities: - Manage inventory with meticulous attention to detail - Provide exceptional customer service to ensure an unforgettable experience for our valued clients - Handle bookings and appointments with efficiency and professionalism What We Offer: - Competitive Salary: Starting at £12 per hour - Lucrative Bonuses: Enjoy additional bonuses based on performance and customer satisfaction - Opportunity for Growth: Thrive in a supportive environment with opportunities for career advancement - Luxurious Environment: Immerse yourself in a world of elegance and indulgence while fostering meaningful connections with our esteemed clientele Qualifications: - Previous experience in customer service, reception, or a related field is preferred - Excellent organizational skills and attention to detail - Strong communication and interpersonal abilities - Ability to multitask and prioritize in a fast-paced environment - A passion for skincare and wellness is a plus! Join us at SKIN BALANCE and be part of a team dedicated to delivering unparalleled luxury and rejuvenation. If you're ready to elevate your career in a prestigious setting, apply now and embark on a journey to perfect SKIN BALANCE!
Are you ready to be part of something truly special? Rossella, nestled in the heart of Kentish Town, has earned its place among the top 10 Italian restaurants in London on OpenTable and consistently ranked within the top 200 restaurants in London on TripAdvisor, Rossella is renowned for its authentic Italian cuisine and family style dining experience. We are currently seeking a dedicated and dynamic individual to join our team as an Office Administrator. This is an exciting opportunity to play a pivotal role in the operations of our restaurant. As an Office Administrator at Rossella, you will be responsible for ensuring the smooth and efficient functioning of our administrative processes, contributing to the overall success and excellence of our establishment and our virtual brands. The ideal candidate will be highly organised, with the ability to juggle multiple tasks and prioritise effectively. Attention to detail and punctuality is paramount in ensuring accuracy and precision in all administrative tasks. Proficiency with computers and office software is essential for this role. Experience with industry-specific software and systems is highly desirable. We are seeking individuals who are deeply passionate about the hospitality industry and have a proven track record of excellence. You should possess a minimum of 2 years’ experience in hospitality in a supervisory or managerial capacity. Your key responsibilities and skills will be: ● Responsible of set up and maintenance of all the main systems (Lightspeed, OpenTable, Deliverect, Sunday). ● Basic understanding of office software. ● Administer daily front office operations. ● Scheduling of staff’s rota and holidays. ● Have a passion for customer service. ● Handle customer’s complaints alongside management. ● Manage customer inquiries and bookings for large parties. ● Sort incoming and outcoming email. ● 90% office based but able to help up with FOH during holidays of managers and when need arise. ● Point of contact for suppliers and research of new ones when and if needed. ● Responsible of recruitment and onboarding as well as training alongside management. What’s in it for you: ● 9 to 5 Monday to Friday = 40H including lunch break. ● Closed Sundays. ● Closed from Christmas till the New Year. ● 28 days paid holiday inclusive of bank holidays. ● Constant training available, with great opportunity to master new skills & move up in the Company. ● Mentoring opportunities. ● 6 monthly team building/ well-being activities. ● Free food and drinks when working from our restaurant menus. ● 50% Discount for all employees and friends when dining in our restaurant up. ● Book your birthday off - guaranteed. ● £13.00 to £14.00 per hour (paid overtime). ● Paid every 2 weeks. ● Recommend a friend scheme with great bonuses per individual referral. All interested candidates must submit their full CV and cover letter through the job ad. Please note that the starting date will be the 13th of May.
An exciting opportunity to join our exquisite, high-end boutique specialising in bespoke tailoring and bridal alterations, based in the West End of London. We are looking for an enthusiastic individual who possesses outstanding communication, customer services and problem solving skills. The ideal candidate would have interest in Fashion, the ability to multi task and deal with difficult situations whenever such situations arise. The objective of the role is to deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for all of our customers. • Deliver excellAn exciting opportunity to join our exquisite, high-end boutique specialising in bespoke tailoring and bridal alterations, based in the West End of London. We are looking for an enthusiastic individual who possesses outstanding communication, customer services and problem solving skills. The ideal candidate would have interest in Fashion, the ability to multi task and deal with difficult situations whenever such situations arise. The objective of the role is to deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for all of our customers. • Deliver excellent customer service, at all times • Keep the reception and the shop floor area clean and tidy, at all times. • Deal with all enquiries in a timely, professional and courteous manner, in person, on the telephone or via e-mail. • Administer all bookings, cancellations and no-shows, in line with company policy via our in-house database. • Keep up to date with current pricing, to provide information to customers, on request, while maximising sales opportunities. • Fulfil all reasonable requests from customers to ensure their satisfaction • Report any issues immediately to the Directors, including maintenance issues with furniture, fittings and equipment • Always adhere to all company policies and procedures and licensing laws • Carry out instructions given by the Directors in a timely manner
🌟 **Join Our Team as a Personal Assistant to Culinary Visionaries, Jack Croft and Will Murray!** 🌟 Schedule - Part-time Salary - Up to £16 per hour dependent on experience Experience in a similar role for minimum a year! About Fallow: Fallow has quickly risen to prominence in the UK restaurant scene, captivating diners with our conscious culinary creativity and commitment to sustainability. Since our inception in May 2019, we've garnered acclaim for our sold-out residencies and established a permanent home in the vibrant St. James's Market. Your Role: As the Personal Assistant to Jack Croft and Will Murray, you'll be the backbone of their operations, ensuring they can focus on their culinary endeavors with efficiency and ease. From managing schedules and coordinating appointments to handling correspondence and providing administrative support, you'll play a crucial role in keeping the Fallow concept thriving. Requirements: 🍴 Proven experience as a Personal Assistant or similar role, preferably in the culinary or hospitality industry. 🍴 Excellent organizational and time-management skills. 🍴 Strong communication abilities, both written and verbal. 🍴 Ability to handle confidential information with discretion and professionalism. 🍴 A proactive mindset with the ability to anticipate needs and take initiative. 🍴 Passion for food, sustainability, and supporting culinary visionaries.