Customer Services / Client Services Executive
1 month ago
Newbury
Job Title: Customer Services Co-Ordinator Location: Newbury Salary: Up to £27k per annum (dependent on experience) + performance-based bonus Job type: Full Time - Permanent (9am to 5pm Mon to Fri) Kosnic Lighting have a fantastic opportunity for a talented Customer Services professional to join our exciting and growing company. This is your chance to utilise your extensive experience in a busy role where you'll be able to help and build relationships with customers. This is not a call centre environment but you must have an excellent telephone manner and high attention to detail. About the role: • The first point of contact for all customer queries, • Process orders accurately and in timely manner, • Ensure customers' experience with Kosnic is first class and liaise with other departments to deliver to customers' needs, • Utilise commercial sense and sales skills to upsell or cross sell where appropriate, • Provide support to the Key Account Manager and sales team, • A genuine passion for delivering excellent customer service and experience of working in a similar environment, • Excellent telephone manner, showing versatility in your approach to each ...
George L.Active 5 years ago